My Brother asked me to pick him up and bring him to this little known Auto dealer; in the heart of…read moreNorth Albany. He met with the owner and his son- John Aidala and Steven Aidala, the day before, Being the Matriarch of the family, I felt he should be buying from a larger know company. The neighborhood has deteriorated over the last 30 years and to be honest, I was reluctant to even drive there. Talk about a step back in time-the 79 yr old owner was sitting right there in a 1970's desk, personally greeting anyone that came through the door. All the paperwork was really to be reviewed and more than satisfactory. The inspection had been done at the closest dealers. The son advised me he would pick up my Brother at his home, later that day. "They" would complete everything at the DMV and my Brother could drive his new car home that day. John was reminiscing about "our" school days-we all attended Vincentian Institute. If you want to seriously be treated like "you're special"-go here, Amazing family business that was just honored by the City of Albany for 75 years of service

This was written in November when we purchased the car, yet Yelp somehow buried it. It says…read moresomething that I went looking for it months later to make sure our great experience was shared! We just purchased a used car from Quail Auto Sales and could not have had a better buying experience! We had been looking for a car for our son for a long time at numerous dealerships. Although there had been cars at other dealerships that we were interested in enough to purchase, we never found sales staff that made us feel comfortable that the information we were given was reliable. For us the car was important; but equally as important was feeling that we had gotten a fair deal and trusting that what we were buying was without hidden issues. This is why we purchased from John and Steve Aidala. Their dealership is locally owned and has been for many years. The Aidala's have been part of the Albany community and pride themselves in maintaining a superior standard of service and fair business practice. We saw the car online on a rainy Saturday 30 minutes prior to Quail Auto Sales closing for that day. My husband called to make sure that they were still open and that the car was on their lot. Their website said they were not open on Sundays and we knew that this Prius was a great find. John answered the phone and my husband asked if he could make it there 10 minutes before closing, could he still look at the car? John told him that the rain would make it difficult to really look at the car and he would be happy to meet him there the next day to show him the car, even though they aren't open on Sunday. Every single interaction after that was the same good customer service, fair dealings and just an over all good feeling purchasing a car from them. I will return again to buy from Quail Auto and have recommended them to friends and family.

I love my motorcycle and I love to ride it but I am way to busy to maintain or clean it. I ride as…read moremuch as my busy schedule allows. I brought my 09 street glide to townline motorsports on recommendation of a close brother. I dropped it off at 2 pm on tues and it was ready by Friday 3 days later. Dave went through the whole bike. The fairing was loose, the seat was falling off, it hadn't been inspected for 2 years, did a full tune up and fluid change, and new tires and back breaks. They even detailed it. When I picked it up Erica at the desk was super polite and the owner John came out to go over the bike with Dave the tech. I was elated. What service . When I pulled out on the road and opened her up she felt like a brand new bike. My mind was blown. I highly recommend this place. Thank you all. I might actually take better care of my bike now that I have a place to bring her. Yours, William Trag Yager

I recently had my first experience with Town Line Motorsports on Rt. 32. They treated me as an…read morehonored guest. Every one of my needs met with instant response. I felt like family. If you have a problem, take it to them. They'll take care of you. Ed Ruxton