Exceptional service from Paul Davis in transforming our kitchen into a brand-new space! The team…read moredemonstrated outstanding professionalism, from expertly installing large-format floor tiles to ensuring precise cuts and flawless edges on the granite countertops. The modern, soft-close cabinets add the perfect finishing touch. Paul Gosal was amazing throughout the process, maintaining excellent communication and making sure every detail was completed to perfection. Highly recommend Paul Davis to anyone looking for quality craftsmanship, professionalism, and a beautiful kitchen transformation!

I contacted Paul Davis regarding water damage from a kitchen sink leak. As a first-time homeowner…read moredealing with a restoration claim, I had a lot of questions about the process. Unfortunately, communication from the project manager, Matt, was disappointing. When I asked him to explain what would happen next, he replied, "Sure," and then sat in silence until I asked if he was going to explain it right then. The explanation I eventually received felt rushed and incomplete, leaving me confused about who was responsible for fixing the plumbing leak versus the water damage restoration. And this was the same with every single question I asked. I understand now that restoration companies typically handle mitigation while a plumber and contractor handle the plumbing repair and reconstruction. However, that should have been clearly explained from the beginning. During a stressful situation, clear communication and professionalism are just as important as the restoration work itself. Unfortunately, that wasn't my experience with "project manager" Matt.

This review is for the crews from the Stockton location. We had representatives from both the…read moreStockton and Sonora offices, so I wanted to emphasize the two locations differently. Firstly, the (Stockton) mitigation crew is GREAT! We got a call from them within a few hours of our insurance company being informed of our home being damaged from a snow storm. The crew was able to get an emergency tree removal company out on the day it happened, and had the house inspected and sealed within 48 hours of the accident. The crews were on time, efficient and professional in cleaning up every day, respecting our property and animals, and very polite. We then had the crew from Sonora step in for what was supposed to be the repair/restoration process and that did not go well. It was really a lack of communication from the foreman that led to our project being held back nearly three months. the office crew there was professional and helpful, so it really was just a poor experience with ONE employee which is not fair to reflect on a whole office's performance. The company acknowledged their mistake and reassigned our project to the Stockton location. The Stockton crew took over for the Sonora foreman and was able to completely turn our experience around. Blake and his crew were phenomenal with communication, logistics and inspections, the quality of work and consideration to detail was all prioritized. They were able to finish our restoration on time, and were extremely transparent all the way through the completion process.

Insurance work for hot water slab leak. Ramon came in the day I informed the insurance company. He…read morecame in got his drying equipment. Came back after the weekend and removed damaged flooring and drywall and vanity wood that got wet. He did an excellent job very friendly and informative. My dog even liked Ramon. Now let's see how the second half of job goes after plumber fixes leak. Hopefully update soon waiting on insurance.

As homeowners, we had never experienced any kind of disaster or major repair before, so when a line…read moreto our toilet broke and flooded our home, we were absolutely devastated. We did not even know where to start because there were so many problems happening all at once. Thankfully, our insurance sent Eagle Restoration to our home, and honestly, it was the best thing that could have happened in such a stressful situation. Roman was a light in a very dark tunnel. From the moment he arrived, he explained everything from start to finish in a way that was comforting, relatable, and easy to understand. My husband and I had no idea how much damage water could actually cause. We spent all of Sunday using every towel and blanket we owned and repeatedly emptying our carpet cleaner because we thought we had gotten the house back into decent shape. We were completely wrong. We had no idea how instantly and thoroughly water soaks into laminate flooring, baseboards, cabinets, and even walls. Roman, Ricky, and Rafael came in and got straight to work. Within just a couple of hours, they had the flooring, baseboards, bottoms of the cabinets, and damaged sections of the walls removed. They moved everything for us and somehow made an overwhelming situation look easy. What stood out most was the customer service. Roman explained every next step to us, even the parts outside of his specific job, and reassured us so much that for the first time since the flood happened, we stopped panicking. That level of care and communication means everything when your home feels upside down. Amazing customer service, fast response time, and quality work. We are so grateful for Eagle Restoration and their entire team.

We had a leak from a cracked pipe inside the wall that had likely been leaking for about a week…read morebefore we discovered it. By the time we noticed it, there was a noticeable odor, and we were concerned that mold could eventually develop. Roman arrived exactly on time for the scheduled appointment and quickly set up the drying equipment in a professional manner. After the dehumidifiers and air movers had been running for two days, Roman returned as scheduled and thoroughly checked the walls. He confirmed that everything was completely dry. Roman was professional, knowledgeable, and efficient throughout the entire process. The work was completed smoothly, and every appointment was kept on time. I would definitely recommend Eagle Restoration to anyone needing water damage mitigation and restoration services.

I have been in the Restoration Industry for almost ten years. I have been with SERVPRO of Stockton…read morefor almost two of those ten. In this time, I have seen professionalism, dedication and integrity. If I did not feel this way I would not be associated as I hold high values for those I pledge my loyalty to. In life I have learned you cannot please every one all the time. There will always be challenges in life. However, you can make sure your giving your best at all times. By doing this you will receive respect, loyalty and praise.

In regards to the back out and back pack Both Alex and Fernando were very helpful and kind. They…read morewere professional, conscious of the surroundings, informative and went above and beyond to make sure their portion of the job was done to the standard of expectation.

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.

I recently had a situation where an elderly relative was taken to the hospital and I had to assist…read morewith cleaning up a hoarding situation that had Biohazard elements. Rafael from Speedy Restoration responded to my message within minutes and we agreed on a walk-through the next day. Suzi was the project manager. She arrived promptly, did a through inspection, suggested areas that needed attention and turned a quote around that same day. We were able to schedule within 48 hours which was awesome! The crew was pleasant and professional. They removed contaminated items and did fantastic job cleaning the space. Thanks to the Speedy team for making a difficult situation so much easier. I highly recommend Speedy Restoration for any minor or major cleanups you might have.

I recently dealt with a stressful toilet leak in my bathroom, and Speedy Restoration was an…read moreabsolute lifesaver. Suzi came out promptly for a free inspection and provided a very fair, reasonable quote. Throughout the entire process, her communication was flawless. She kept us updated at every step and ensured all of our concerns were fully addressed. I honestly don't know what we would have done without Speedy Restoration and Suzi's incredible help. She was fantastic to work with, and I highly recommend them!

Please, please, please do not use this company. The owner Vincent is extremely rude…read more My insurance booked this company for me and originally started off okay. Tony, my project manager was very nice and amicable. I did appreciate him. Overall, the company will not provides estimates up front for work done. You have to call and basically beg to get a written estimate. Once you receive the estimates, as stated by other reviews they prices are outrageous. Utilities had been shut off at my property due to a fire. The owner tried to charge me for drying services that NEVER happened. I have documents proving utilities are off and when I brought this to his attention he was extremely rude, called me names and then hung up on me before anything could be resolved. I sent a follow up email, to which he responded in a childish and rude manner. He made up several lies about me in an attempt to cover up the fraudulent changes. I have never in my life dealt with such an unprofessional businessman. I have reported Service Masters to the BBB and will update this review once the investigation is completed. Do not use this company as they will take advantage of your situation and try to get over on you and your insurance. No work will be completed, it's just a money grab!

Thank you ServiceMaster Restore for your service. Staff were very professional and were great to…read morework with. They were on time and finished the job when they promised at our church. Their work was excellent and cleaned up after the job was complete just excellent work. I would definitely use them again and would recommend them to anyone needing an excellent service. Whether disaster like a storm or fire, or threats like water damage and mold, you can definitely trust Vincent Mudaliar and team. They really helped fear turn into confidence.

Simply the best. The tank on our toilet cracked and flooded the entire house. They came out…read morequickly and began work immediately to prevent any further water damage. Their professionalism, knowledge, and communication was amazing. Every step of the process was explained and I understood exactly what was happening. I would highly recommend 911 Restoration to anyone who needs an expert in the area of restoration, whether fire, water, mold, etc. I can't thank you enough for all of your hard work to restore our home.

Contractor's license board investigated and warned them that it's illegal to charge for work that…read morethey did not perform. Reporting them after being on notice about this practice will mean fine and/or suspension of their license.

Servpro's team was a joy to work with. Excellent communication at every stage, and great at…read morecollaborating with our insurance adjuster on coverage before beginning each stage of the project. For the first stage of the project, which was an emergency flood in our garage, they arrived at lightning speed and got things under control immediately. Outstanding work and customer service.

I'm so grateful for the amazing service we received. Dealing with water damage is overwhelming, but…read moretheir team made everything so much easier. They were kind, responsive, and truly cared about helping us get our home back to normal. They kept us informed the whole time and went above and beyond to make sure everything was done properly. Thank you for your excellent work!