Lupita is such an awesome real estate agent and person! Her personality and attitude is so…read morepositive that it makes you feel warm inside. Contact her for all the services you need because you goes above and beyond! She's an asset to her company and a pleasure to talk with.

The 2 man crew was efficient and friendly. They were at our home for about 2.5 hours. They spread…read morewater absorbing material on a wet around in our crawl space underneath a broken a broken pipe. The charge was $3275, which seemed very high though. The day before, their job manager came to our home for a bid, and he was pleasant to deal with.

Servpro's team was a joy to work with. Excellent communication at every stage, and great at…read morecollaborating with our insurance adjuster on coverage before beginning each stage of the project. For the first stage of the project, which was an emergency flood in our garage, they arrived at lightning speed and got things under control immediately. Outstanding work and customer service.

Lindy is great, within very short time he showed up in my house and start the assessment work. His…read moreservice is very professional with clear communication and lots of patience. I highly recommend him to everyone.

My mother has been dealt a bad few cards by this company. Tori the manager is highly aggressive and…read moreliterally hung up on me after months of literal neglect. There is some serious problems here from billing, communication and unfair treatment to the elderly. I stand before God to say I'm telling the truth and I am in good faith. Do not trust this company.

Soo, this company came to my place saying they were approved by the insurance (they were only…read moresupposed to do an estimate ) but lied saying insurance had approved the work and started demolishing , I called the insurance and they said no , that had not talked to serve pro and I asked the worker to stop . Next day they tried coming in again saying their supervisor Sonia has gotten an approval for the work from the insurance after I denied them entry because again I had called and was told by my adjuster that She had no Idea who Sonia was ! Later that day Sonia came in acting all upset because " she knew everyone in the insurance and she knew what she was doing After days of calling they finally short up to pick up their attic driers and while taking them out they damaged my redwood stairs ".. long story short the insurance denied coverage in the unapproved work and Serv pro took me to court for something they lied about . Never ever trust this company and make sure You have coverage before they do anything. For 3-4 hours of work for 2 people they charged over $2K . Stay away from Serv Pro Lodi .. it's best to find a local contractor

The techs were nice and knowledgeable. They had a supervisor come to give estimates and the prices…read morealong with problems kept going up. I had a peek and they had estimates ready from 300 to 10k. After the work was done and financing agreed on I checked online for proper estimates and found the work was priced 10x higher or to the max of what is recommended. This was after they advised a leak and priced it at 700. When I said I got no more money they came back with 300. Leak was on main sewer lone after they were working on it for 2 days. After the loan is paid off I pretty sure my business is done with them. But nice techs.

Had a surprisingly positive experience with Kyle (from Manteca) from Rotorooters. Not sure if its…read morethis one or the Tracy location that he is based out of. Although I hate having plumbing issues, Kyle made the whole process easy and painless. He went above and beyond and left us feeling reassured that we would have no problems for a long time to come. He made sure to get the things we needed to fix the leaking faucet, added putty, cleaned up after himself, gave plumbing advice, and stayed within the hour timeframe not to mention the parts were covered all in the $429 total. It was cheaper than other plumbing services I received quotes from that could not come on weekends. Thank you so much Kyle for respecting our home, going above and beyond on doing your job well and leaving our home clean and in top shape. I can honestly say that from my experience, Kyle is a tech that cares about his clients and sees them as more than a paycheck leaving them satisfied and with quality work. This is what brings business back to companies like Rotorooter. If I have issues like this in the future * knock on wood* I will not hesitate to call Kyle and Rotorooters again.

Called in to get a free consultation regarding a property that I just rented out recently, and…read morediscovered mold within the insulation, and I didn't want to scare away my tenants. This is a new experience for me, and I had no idea what I should do. I looked it up on Google, and this was the first company that came up. I spoke with a woman named Luisa. She explained the process to me very thoroughly and was super patient in answering all my questions. I did not end up going through with setting up an inspection. I wanted to get a second opinion before moving forward, but she definitely took care of my needy questions and set my heart at ease. I was freaking out, and she was super helpful and polite. Not sure if she will be expecting this, but I definitely recommend the consultation if she's on the call!

***UPDATE as of 7/13/26 10 DAYS+ $0 has been received from this company. I thought I would update…read moremy review due to company's response on this post. The company has since came out to fix part of the damage that they caused. We have since worked with another vendor through our home insurance to find that actual leak which was within the shower. The water damage cause has been shown to us and proved through reading with a meter and pictures have been provided where the water is leaking down along our tub out to the specific area of the carpet in our room. It is further confirmed that rainbow restoration immediately assumed the leak was in the wall adjacent to the Carpet. That is when they hammered into the 2 x 4 to check for moisture and punctured that pipe. The water continued to leak after they fixed the damage they caused which led us to finding the actual leak through a very thorough assessment by another company. I will not be changing my review. Unfortunately, through the very poor assessment and not checking that the leak had resolved. We had to move forward with having our Carpet and baseboards fully replaced only to find out that they had only fixed a leak that they created and not the source of the moisture. The source of the moisture runs from the shower throughout the enclosure down the tub line directly to the spot that they took out a chunk of my wall, where we also had to have drywall repaired. Please consider this company and standby during visits to the home. The tech that assisted us was of great integrity and very apologetic for this mistake. It was the management who tried to blame us and say they must have punctured a very rare part of the pipe and made a previous issue larger. We have since proven that to be a lie. *** we also never asked for reimbursement for mold, remediation or anything like that. We asked for reimbursement for displacing our family during Father's Day weekend due to negligence. We did not have a leak issue where we had to move out of the home and shut off the water prior to being serviced by your company. We are actually still dealing with the issue and the leak and the water does not need to be shut off we just do not need to run that shower to stop the water from running. We asked the company to make things right. We ask them to pay for the cost of displacing our family for multiple days into a hotel, the cost of repairing the drywall that they damaged and the pipe that they damaged. We had no issues addressing a moisture situation that was not caused by their company. Please let me know if there is anyone who can get in touch within this company. We have since been displaced from our home after having a tech come out and are in a hotel. Our dog has been in 100 degree weather and the GM first refused ownership when even the tech apologized for the mistake of damaging a pipe and water spewing out. He then reached out appearing to attempt to rectify only to not respond for another night. Please reach out to me if you're in management in Rainbow Restoration and are not Param. I would note the tech that came out was honest, kind, and accepting full responsibility. Erik also came and was very helpful and understood the tech made an error. During Param's conversation on the phone with me he admitted this is rare and he should've went into a 2x4. Our homeowners insurance sent out a plumber to review who said the fracture on the pipe was not companies response on this post to wear in tear but deliberate puncture by force. Everyone is in agreement the tech made a mistake. However, Param is unwilling to accept this is a separate issue from the preexisting issue we called about. The house was not unlivable and we were not displaced prior to working with Rainbow Restoration. The plumber Param sent to my house stated he couldn't find another leak so the tech "probably" punctured the same exact (rare) pipe in the same exact spot there was a leak cause water to spew out and create an emergency situation. We are only seeking for the company to rectify the new problem they have created so our family can move back into our home.

In regards to the back out and back pack Both Alex and Fernando were very helpful and kind. They…read morewere professional, conscious of the surroundings, informative and went above and beyond to make sure their portion of the job was done to the standard of expectation.

A poorly run business that has NO communication within their own organization. They will nickle and…read moredime you with false charges that were not performed or equipment not used. A NO for a home owners.

For my 2100 review I wanted to close out with a team that made a very difficult time in my life…read moremuch easier. Cleaning out my father's rental after he passed away suddenly. The team was utterly amazing and their work was hands down exactly what I needed. They left the home spotless, and were incredibly flexible and kind. I 100% recommend their services.

I have worked with Sean & Kimberly and the crew at 911 Hazmat on several homes and the clients…read morealways rave about them! They are professional, thorough, sensitive to the situation and have a reputation for going the absolute extra mile! They exhibit compassion and caring in the worst times in people's lives and make sure to honor their family in all that they do. Furthermore, their work is impeccable. With a background in construction, I have seen multiple job sites and everything they do is left in immaculate condition. I can't recommend them highly enough. If you are ever left in the situation of having a home that is in need of cleaning up or cleaning out . . . these are your people!!!

Had some water damage from an upstairs bathroom down to my garage and called Service Master…read more Chris Garcia was my project manager and super satisfied with the water mitigation process. He was generous enough to start setting up fans before confirming to work with them and was very informative and communicative throughout the whole water mitigation process. Always showed up on time and was responsive to any questions I had. Him and his crew were awesome during the demo portion. Put floor and wall protection down and cleaned up after the job was done. Highly recommend Chris and his team to help you out. Very professional and glad It was a good and smooth process coming from horrible situation with water damage. Chris completed his job but the overall job isn't fully complete. Still have to work with them for the rebuild and hope the process continues to be smooth and effortless.

Brian was super helpful in walking me through the mitigation process. He was thorough in his…read moreapproach. Highest 5 star rating.