To whom it may concern;
A few weeks ago, we went through a stressful situation in which water damage wrecked just about our entire kitchen. The first remediation company that responded, inspected our home and set a few fans out and cut some parts of the rug out. They left our home and didn't return for several weeks. During the weeks that went by, i noticed nats and could smell moisture as days progressed. I'm no professional in this business but knew that this wasn't good.
I was referred to Rapid Response Remediation (RRR) and decided to give them a call. This team responded out immediately and informed us that moisture levels were high, mold was growing and the situation wasn't good and could be health hazardous potentially.
Employee Israel and Cory responded to the scene. These guys are punctual, respectful (addressing everyone by Sir and ma'am), dependable and safe. Most importantly, they were transparent as they explained what they were doing. They got right down to business. They tore out the walls , ceilings , and showed me the mold. I was quite surprised by this and also upset at the other company that failed to do their job the first time.
The team was here for several days and the mold issue was more complex. They removed infected cabinets, drywall and sheet rock. They took their time removing items in the kitchen precisely and worked diligently. It was also nice to see the supervisor respond to the scene just to make sure things were going right. Thank you Mr. Aaron for your support through out this process. You made sure things got done in a timely matter and made sure everything was CLEANED! You always answered when I called too.
All in all, I highly recommend this business for anyone that goes through this type of chaotic damage. This company will make everything right.
Thanks again. read more