My mother has been dealt a bad few cards by this company. Tori the manager is highly aggressive and…read moreliterally hung up on me after months of literal neglect. There is some serious problems here from billing, communication and unfair treatment to the elderly. I stand before God to say I'm telling the truth and I am in good faith. Do not trust this company.

Soo, this company came to my place saying they were approved by the insurance (they were only…read moresupposed to do an estimate ) but lied saying insurance had approved the work and started demolishing , I called the insurance and they said no , that had not talked to serve pro and I asked the worker to stop . Next day they tried coming in again saying their supervisor Sonia has gotten an approval for the work from the insurance after I denied them entry because again I had called and was told by my adjuster that She had no Idea who Sonia was ! Later that day Sonia came in acting all upset because " she knew everyone in the insurance and she knew what she was doing After days of calling they finally short up to pick up their attic driers and while taking them out they damaged my redwood stairs ".. long story short the insurance denied coverage in the unapproved work and Serv pro took me to court for something they lied about . Never ever trust this company and make sure You have coverage before they do anything. For 3-4 hours of work for 2 people they charged over $2K . Stay away from Serv Pro Lodi .. it's best to find a local contractor

Can't get ahold of anybody for weeks- can't get ahold of the owner. If you're okay with radio…read moresilence for weeks and no communication this is the business for you. They'll take your money and run.

The "girls" team showed up after the guys got called from a fridge line burst in our rental on a…read moreSaturday night. Everyone has been great and listens well, works hard and efficiently so far. We have our own construction teams so only are using this company for dry out and demo. We appreciate the help:) Eric arrived 5 hours after the leak was detected and we mopped it up so super grateful for the fans and great service on a holiday weekend (sat night Memorial Day)

I contacted Paul Davis regarding water damage from a kitchen sink leak. As a first-time homeowner…read moredealing with a restoration claim, I had a lot of questions about the process. Unfortunately, communication from the project manager, Matt, was disappointing. When I asked him to explain what would happen next, he replied, "Sure," and then sat in silence until I asked if he was going to explain it right then. The explanation I eventually received felt rushed and incomplete, leaving me confused about who was responsible for fixing the plumbing leak versus the water damage restoration. And this was the same with every single question I asked. I understand now that restoration companies typically handle mitigation while a plumber and contractor handle the plumbing repair and reconstruction. However, that should have been clearly explained from the beginning. During a stressful situation, clear communication and professionalism are just as important as the restoration work itself. Unfortunately, that wasn't my experience with "project manager" Matt.

I would give this place NEGATIVE stars if allowed. I am 4 1/2 months on a very small project and I…read morecan't get it completed. This is the MOST unprofessional, unorganized company I have ever worked with. I DO NOT RECOMMEND.

Half of my house flooded and Spectrum Construction and Restoration came to the rescue. During the…read moreworst time of my life, Jason Mayer and his crew helped me through drying out my house, gutting it and rebuilding it. They were professional, kind and courteous to my kids, respectful to my home and unbelievably talented and knowledgeable about what needed to be done. Their quality of work was exceptional. This is because of Jason Mayer. He is an upstanding businessman, honest, straight forward about what needs to be done and pricing. He treated my home like his own. As my general contractor, he took all problems off my shoulders, handling everything....including dealing with me! I HIGHLY recommend Spectrum Construction and Restoration. Thank you Jason and your team!

Last wk my moms home was flooded Jason came out and helped my mother! She appreciated your honesty…read moreand work all she talked abt was Jason and Jared! Now the next step is the remodel and can't wait to see it! Words can express how pleased you were too!

Oh my goodness! I contacted Tony regarding my moms Old Lane cedar chest which had a lot of wear and…read moretear, a broken leg and a broken tray on the inside. There was also a huge gouge in the top. I cannot say enough nice things about the beautiful work they have done! tony was a pleasure to do business with, he kept me informed and updated, and gave me back one the most beautiful pieces I have ever owned, looking brand new!

I have an antique expandable table that the extension runners came out of the groves so I could no…read morelonger open or shut my table. I had a different person come out to look at my table and he took it apart, told me he needed to buy new parts then ghosted us. I then found Martian's. Tony and his son did a spectacular job fixing my table!! My table was built in the late 1800's so I wasn't even sure it could be fixed. It now opens easier than it ever has in the 25 years we have owned it!! They were very professional and easy to work with!.

It's hard to fully summarize the outstanding work that Daniel and his team did at our home. We had…read moremold that grew throughout an entire wall that impacted two rooms, from a slow leak. It was such an involved project with many stages and steps. Every single phase was handled with such care, precision, cleanliness, accuracy, thoughtfulness and excellence. I cannot say enough about how extraordinary Daniel and his team members are. A lot of companies talk about how they really care, and how they'll take good care of you and the project-- but it is usually far from the truth. Daniel was just incredible, the real deal. If you're lucky enough, hire him while you can. Elizabeth

A1 Pro Property Restoration is awesome! My tankless water heater leaked through my attic and caused…read morequite a bit of damage to my ceiling and surrounding wall. Once I replaced the tankless water heater, I had to deal with the residual damage from the water. The insurance folks sent out a demo team to take all the damaged wall/ ceiling and mold out. The insurance gave my Contact info to a Renovation company they use and said that they would call me. After a couple of days, I did not hear anything so I researched and found these guys on Yelp. They came out the same day provided a quote and I feel that their prices were reasonable. The insurance had already paid me out for what they guesstimated the cost of repairing everything ( i didn't tell them how much I was paid out) and it was comparable to what they quoted me. Although they said if their quote was more, they had no problem going back to the insurance folks to deal with them in regards to more money to do the project. Thankfully, we didn't need to do that. However, I thought that was important to mention because I didn't realize that a lot of people do not want to deal with insurance companies. I was turned away a couple of times when I was trying to find somebody to Replace the water heater and I needed them To provide information to the insurance company. These guys came in and we're so quick and efficient. I had a partial ceiling missing in my living room and in my garage. The wall that separated my living room and garage were missing. They Did the sheet rock,installation, crown molding, painted, Mounted all my cabinets and hooked back up my washer and dryer and sink in a few days! I'm definitely recommending them to friends and family.

As homeowners, we had never experienced any kind of disaster or major repair before, so when a line…read moreto our toilet broke and flooded our home, we were absolutely devastated. We did not even know where to start because there were so many problems happening all at once. Thankfully, our insurance sent Eagle Restoration to our home, and honestly, it was the best thing that could have happened in such a stressful situation. Roman was a light in a very dark tunnel. From the moment he arrived, he explained everything from start to finish in a way that was comforting, relatable, and easy to understand. My husband and I had no idea how much damage water could actually cause. We spent all of Sunday using every towel and blanket we owned and repeatedly emptying our carpet cleaner because we thought we had gotten the house back into decent shape. We were completely wrong. We had no idea how instantly and thoroughly water soaks into laminate flooring, baseboards, cabinets, and even walls. Roman, Ricky, and Rafael came in and got straight to work. Within just a couple of hours, they had the flooring, baseboards, bottoms of the cabinets, and damaged sections of the walls removed. They moved everything for us and somehow made an overwhelming situation look easy. What stood out most was the customer service. Roman explained every next step to us, even the parts outside of his specific job, and reassured us so much that for the first time since the flood happened, we stopped panicking. That level of care and communication means everything when your home feels upside down. Amazing customer service, fast response time, and quality work. We are so grateful for Eagle Restoration and their entire team.

We had a leak from a cracked pipe inside the wall that had likely been leaking for about a week…read morebefore we discovered it. By the time we noticed it, there was a noticeable odor, and we were concerned that mold could eventually develop. Roman arrived exactly on time for the scheduled appointment and quickly set up the drying equipment in a professional manner. After the dehumidifiers and air movers had been running for two days, Roman returned as scheduled and thoroughly checked the walls. He confirmed that everything was completely dry. Roman was professional, knowledgeable, and efficient throughout the entire process. The work was completed smoothly, and every appointment was kept on time. I would definitely recommend Eagle Restoration to anyone needing water damage mitigation and restoration services.