I was driving home from work and realized my engine body splash guard was dragging. I looked up the…read moreclosest auto zone and went inside to look for clips to reattach. I found some and then went to the counter to ask for help. The man at the counter called for Ravi Jones to help me. Ravi was amazing! He told me to bring the parts outside to my car where he crawled under my car and tried the parts to make sure i got the right one. He then proceeded to place the proper parts and fix my engine shield cover. You do not get that kind of kindness and customer service anymore. I am so grateful for Ravi and hope his company realizes what a gem they have in him!

They have amazing customer service here. Their parking lot is as busy as the garage next door. Good…read moreselection of what you need and very helpful

We had a radiator issue and were unsure if how to fix it. Employee Isaiah went above and beyond to…read morehelp us solve our issue! Because of his exemplary service, we'll be back next time we need auto parts!

Very knowledgeable staff with good recommendations. Parts ordered came quickly and were inexpensive.read more

I started having an issue yesterday with my car upon starting and wondered if my battery was…read morestarting to go. I stopped here to get it checked. I usually go to the other parts store up the street by Big Lots that's always jammed. I visited AAA where I'm a member, but they looked slammed too. Anyway, walked in here and was quickly asked if I needed help. The nice gentleman came outside with his tester in hand to get a read on the battery and alternator and both were fine. Nice to know they're so responsive and I can get these minor things checked for free. If I need a battery sometime in the future, wiper blades, or anything will definitely come here for it!

Im literally sitting here at 8:40pm on friday trying to get things to work on my car over the…read moreweekend and the doors are locked when it clearly says it closes at 9pm on the door and on google. Im willing to bet the employees are inside right now waiting for me to leave.. there were 4 cars in the parking lot and im sure they belong to the employees.. im not one of those customers that always complains, im a chill laid back dude but this really pissed me off considering its snowing tomorrow and I dont want to commute on icy roads.. unreal.

My ford Cmax keeps dying and has to be jumped. Morgan Automotive replaced the battery about 6…read moreweeks ago and the car continued to have problems. I brought the car to the Ford service center to have the electrical system looked at ( for a $125 fee!). The service tech said "you need a new battery it tests "recharge and test"". I told them that I didn't believe it was the battery. The ford service tech said "computer isn't showing any codes" and refused to do any other diagnostic tests. He said they could only sell me a new battery (at $155!!!) but that was it. I picked it up decided I wasn't going to spend any more money Ford "Service Center". I took my Cmax back to my Morgan Auto mechanic and showed him what Ford said and he laughed. He said, he would test the electrical system and see if he could figure it about. 1 HOUR later the Morgan mechanic called me and said he found an electrical ground and fixed it and believed that was the draw on battery. Ford Service center is a JOKE. Their service people are no better than tech support. Morgan employs actual mechanics and actual repair your vehicle. I have used Morgan for simply repairs - oil change, tire replacement, battery replacement for year. I now know I can and WILL take all my automobile repair business to them.

This place is a Joke. Owner should be embarrassed. 3 employees (at least) sitting around with no…read morecustomers. I arrived for an oil change about 45 minutes ago and was told "we close in 15 minutes, you'll have to come back Monday." WHY ARE YOU OPEN??? What a waste of money for their employer and waste of time for their customers. Will never go back and you shouldn't either. In contrast - Just Tires down the street gave me an appointment immediately. Avoid this place.

I came in there and ordered a part that i admittedly got wrong and I only had the part in my…read morepossession for a couple of hours when I returned it they Charge me a 35% restocking fee on something that only cost $80. Management got very rude when I asked why their cost of restocking was SO high when everybody else is only between 10 and 20% so yeah, I'll never go there again.

what a scam they sell you wrong part than charge you a $35.00 restock fee. Dont buy parts there not…read moreeven test. Will not refund full amount paid after they give you wrong part.

I've trusted my Jeeps with Massey since I moved to NC in 2013. They know what they're doing and…read morehave never hesitated to explain everything in full detail. I always, always get a call about price before they start repairs. And the turnaround is crazy fast. My Jeep is 10 years old so I told them to just give it the once over along with it's yearly inspection. I knew I needed new brakes, was having issues with a tire sensor and the actuator door on my ac/heat was going. It also failed inspection due to bad tires. They got all of the work done in 24 hours. I just always feel safer on the road after seeing them. They're just good people.

Our car randomly didn't accelerate after waiting at a red light, then finally went. When we got…read morehome to our destination, we turned the car off and tried to start it again, but it wouldn't start. Dash lights flickered, air came on, and electrical worked in the car, but engine would not start. I suspected the alternator or starter since it appeared the battery was working. Long story short we got our car towed and taken to Massey Brother's. They took it in on a Thursday at noon and it was ready the next day. They were quick and honest with our repairs. I'd totally recommend this business. Thanks again!

Lawrence offered great customer service! He recommended a good windshield wiper fluid and…read moreaccompanied me to my car to show me where to refill it. Very professional and friendly. Thank you, Lawrence! Jane

These guys are cool. They're knowledgeable, professional, and respectful. They have a good…read moreselection of parts and keep the store clean. They even put my wiper blades on and refused to take a tip. Who does that, really? I appreciate the consideration.

I bought new fenders and mirrors for a 2001 SS Camaro years ago and was very happy with the finish…read morein the fitment!

Our truck was making a strange sound. This was our first time here. Carl was our tech and he was…read morevery knowledgeable and professional.

Always very honest and friendly. They saved me a lot of…read moremoney on repairs while other mechanics were not transparent about the car issues.