I cannot say thank you enough. An engine warning light came on not from from Durango... and Im a…read morelong way from home traveling through. Durango premier not only accommodated me... they welcomed me. Same day, quick review, clear feedback and advice, kind hospitality to me, a friend and my dog. I'm grateful and believe all should know what a trustworthy and gracious company this is.

These guys have always been there to help me if every situation. Good guys and prices with honesty…read more& good work from each service. I'm so grateful for them being here for help for all seasons in Rado!

Incredible service and very personable people. They were super helpful and really helped us make…read moregreat decisions on a long day. Quick and efficient service that we are very happy with.

I was driving into the area in May 2025 for an overnight visit and upon arriving my alternator…read morefailed on a Saturday afternoon. They were my first stop and the entire team rallied to get me a new battery, new alternator and saw to it that I wasn't stranded. I was able to get back on the road within a day. So much appreciation.

Cane was super helpful and went above and beyond during the snowy season. He helped 3 femmes…read moreinstall new wiper blades and we're so grateful!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I'm writing this review in gratitude to the service department of Morehart Murphy, particularly a…read morefine fellow named Keaton. As I was driving my 2008 Chevy Silverado into Kayenta, Arizona, I had 3 service lights come on at once, Service 4-wheel drive, Service Traction Control, Service Stabilizer. I called the service department at my local Chevy Dealer, and they advised me not to drive my pickup any farther and have the truck towed for service. I started arranging for towing through AAA, who provided me with exactly 0.0 options. Then I called the closest Chevy dealer's service department, Morehart Murphy Chevrolet in Durango, Colorado, for advice. That's where Keaton came in. He asked if my pickup was "hopping" when I made a sharp turn. I told him it was, just like when it was in 4 wheel drive. (The dashboard control did not indicate that it was in 4 wheel drive.) He checked with a mechanic, came back with the advice to take the Silverado out of 4 wheel drive. The "hopping" stopped. He then advised me that I could continue to drive my pickup home and to my local dealer for service. Thank you, Keaton! Your advice saved me hundreds of dollars and got me home for the weekend. When I arrived in Durango on the way home, I offered Keaton a generous tip which he could not accept, but I'm happy to thank him by writing this review. Customer focus is sadly lacking across many service industries, e.g., AAA. Happily that is not the case from my experience at Morehart Murphy Chevrolet.

On a road trip and car broke down. Rhonda was amazing getting us in for major warranty repairs…read more They got us back on the road in two days, even having to wait for parts. Thank you for taking care of us.

I scheduled my appointment for 1:30 pm, got there at 1:30 pm, didn't check out until 3:20 pm. Only…read moretook two hours to change my oil with an appointment ... not stoked to have spent that much time at Walmart this Sunday

Service was terrible. I am a senior needed help with installing a 195.00 battery that I could not…read morecarry. Talked to a service person told me would take all day to install a battery. There was one car in the bay. I was number 3 outside. The customer inside buying a battery said the manager had told her she was to busy to help her. I am 2nd from the same house hold with service complaints. So no more oil changes, took my tire purchase across the road. I believe a new crew so that department can flirish.

Drove to Durango from Texas, was here for a week. Car ended up not being able to start half way…read morethrough the trip, check engine light was on. Durango automotive repair was able to fit me into their busy schedule and repair my vehicle to a state better than it was. Charlie was on of the most accommodating and understanding service members I've had the pleasure interacting with. 10/10 would recommend to anyone stranded in Durango

Traveling with my wife and we realized brakes needed replacement. Called ahead, explained symptoms…read moreand made appointment. Brought truck in, they checked it out, did all four wheels. Price was as expected, job done in less time than anticipated and everyone treated me as though I were a local longtime customer. Start to finish awesome.

This O'Reilly Auto Parts location was basically a lifesaver for us!…read more On our way up the mountain in Durango, our check engine light came on. After calling a few different shops, we weren't able to find anyone who could get us in immediately. After explaining the symptoms over the phone, it sounded like there was a concern we needed to address before continuing our trip up the mountain. So we turned around, headed back down, and stopped at O'Reillys to have them scan the car and see what was actually going on. The scan showed an ignition coil misfire. At that point, we had a choice: wait a day or potentially a couple of days for a shop to get us in, or see if I could handle it myself. Thankfully, O'Reillys made the second option possible. I was able to purchase the replacement coil for about $70 and borrow the tools I needed from the store to remove the old coil and install the new one myself right there. When I had called around to some of the local shops, I was getting quotes of roughly $700 to do essentially the same repair using O'Reillys parts. Instead, I was able to get the part and use their tools and take care of it myself for about $70. They obviously didn't do the labor for me, but that's exactly what made this experience so valuable. They gave me access to the resources I needed to fix the problem on the spot without having to wait days for a shop or spend hundreds of dollars buying tools I may never need again. They also let me scan the check engine light multiple times without any issue, which gave me the confidence that I was actually diagnosing the right problem before replacing anything. The guys working there were extremely easygoing and made the whole process really easy to deal with. And after working on a car, you know how disgusting your hands can get. I was even able to clean up in the restroom using the heavy-duty soap they have that actually takes the grease and grime off your hands. Most importantly, we were traveling with my wife, our five kids, and our new dog. Being able to get the car fixed and safely continue our trip instead of being stranded in Durango waiting for a repair shop was huge. I know O'Reillys didn't technically "repair" my vehicle, but their customer service, diagnostic scanner, loaner tools, parts availability, and willingness to let me handle the repair myself made all the difference. Couldn't be happier with this experience. This location absolutely came through when we needed them most!

Warranty parts are hard to return especially if you dont have the receipt. This store made it…read moreright and helped me out anyways. Thanks Ryan.

Megan helped me so much with parts ordering. She heard what o needed went the extra mile. I am so…read morethankful for her!!! Only giving four star since we didn't get any repair service only orders parts. So I can't review the full experience.

The staff is very friendly. I purchase a lot from this store but lately I've been looking online…read morebefore I buy. The markup is insane. I needed a new water pump and went in to the store to find it for $229.00, quick check on amazon and it was a measly $145 bucks with 2 day free shipping. Then I go in a week later for a plumbing part, they wanted $45.95 and guess what... I'll have it in two days for $14.00. I completely understand marking up and making a profit... but that's close to robbery. I would recommend you check online before making any purchases at Tarpleys.