First time archer and returning archers classes are reserve online. They fill up fast and you need…read moreto check the dates and times they come out on their website. I was fortunate enough to book a class, since they still had openings. In order to book, you are required to pay $5 per person, and each person shooting needs a reservation. For the first time archer classes you need to arrive 15 minutes to sign in, get placed with a group/instructor, get the gear (they measure your arms, for the bow and arrows) the first-time archer classes are 8 AM and the returning is at 10 AM. Our instructor was very informative and helpful throughout the class. We also benefit from having a trainee in class where he was shadowing the main instructor. He was helpful with assisting and correcting our form. I was in a group with 9 other people. Each group was led by an instructor and taken to their own shooting area to learn the etiquette, rules, and how to shoot properly. He provides demonstrations and tips for correct shooting. After each demonstration, instructor invited the group to the line to practice shooting. Instructions were very clear and helpful. At the end, they provide balloons as targets to shoot. If you were able to pop the balloon, you get a cool pin. After the class was done, the instructor gave us a card to show proof that we've taken the first class, and we can sign up for the returning class if we decide to. Parking is limited. There is a small parking lot and it gets filled quickly. Come early or park on the street and walk down the hill.

This archery range is something else. It is basically a trail with targets spread out, mimicking…read moredifferent hunting scenarios that you can practice for. There are also more of a long range targets if you are into that. The range is very well maintained, never too crowded, and the whole experience is just unmatched. I have been to several archery ranges and this is absolutely in its own league. Per City of Pasadena regulations you need to be certified to practice at the range, which entails about an hour long class and a small fee. Just keep in mind that it will take about a month to get your cert sent to you, so do it in advance. Absolutely worth it. Any interactions I have had with the staff and members of the club have been great. They also have classes, competitions, events, etc. Once a month (I believe 3rd Sunday of every month) they put up 3D targets, which are a lot of fun. Honestly, this place is a gem. P.S. It is also the oldest continuously operating field archery range in the world.

Rebecca helped me out today although I was early to pick up my firearm. She was very polite and…read morerespectful despite my error on timeframe ..... came back at the allotted time and bought everyone Starbucks ..... this will be my new turners as I have only had pleasant dealings

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

Review is for a man working in 8/30 in the afternoon around 4pm!…read more We stopped by looking for some hiking hats and couldn't find any in the store. I stopped someone while he was walking the hallways, not knowing he was assisting someone else, and he pointed me to a section of the store before continuing to help the other customer. When I got to the section, he was magically there to tell us of the three types of "hiking hats" they have in the store. Unfortunately, they didn't have what I wanted in stock but he also followed up with some nearby stores. Super helpful - made our trip so much faster! Thanks so much!

I had a very disappointing experience shopping here on Father's Day…read more My son was using gift cards to purchase his birthday present and accidentally miscalculated his total after adding a $63 pack of football cards. When I realized the mistake, I politely asked if that item could be removed from the transaction. The cashier immediately responded, "I can't," and offered no explanation or attempt to help. A manager was called over and seemed visibly annoyed. We were told there were only two options: either void the entire transaction and wait approximately 20 minutes for the gift card funds to be restored, or pay the difference and then return the football cards afterward for store credit. Since there was no way I was spending an additional $63 on football cards, we chose to void the transaction and wait. We specifically discussed that it was Father's Day, that we needed to get to a family dinner, and that we would wait the required 20 minutes so my son could repurchase the correct items. The manager advised us to wait near the entrance or continue shopping. After the 20-minute wait, we spent another 15 minutes waiting for the same cashier to help us complete the purchase, only to discover that all of my son's items had been returned to the sales floor. We were then told, "You just left the items," despite the fact that we had clearly communicated our plan and followed the instructions we were given. What bothered me most was not the store policy itself, but the complete lack of customer service. There was no apology, no empathy, and no effort to make a frustrating situation easier--especially for a child trying to use birthday gift cards. The entire interaction felt dismissive and unnecessarily difficult. The saddest part was that my son left the store in tears instead of excited about his birthday gifts. What should have been a fun experience became a frustrating and upsetting one due to poor communication and a lack of basic customer service.

2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

These guys are great. I was a first time gun buyer last fall and nervous about even doing it and…read morecould not have felt like a bigger noob. The sales people were super helpful, took the time to explain everything, never made me feel like an unskilled idiot (even though I was!). I learned a lot from them and ended up buying a second gun because I liked the first one so much. Also bought some custom triggers that they installed.

Thank you to Jacob and Fatima at Big 5! I'm very happy with my shopping experience…read more Jacob is an excellent employee. I needed good running shoes, and Jacob was an extremely helpful Sales Associate . Not only did he help me find a great pair of shoes, he also had a very positive and helpful attitude throughout the entirety of the interaction . Fatima, the cashier, is really kind. Thanks !! She was very patient while I made my purchase and has fantastic customer service !!! I appreciate both of your associates and will be back, whenever I need a new pair of shoes . :)

The lady that works here did it again. She charged me twice for an item this time snow…read moregloves.Gloves. Last time it was socks. I always feel off about her and this extra charges are no longer coincidental. Never going back to this store again.

My friends and I went to Pa Kua yesterday for our intro to Chinese archery class and had a…read morefantastic time. Master Marina was an amazing teacher and was super patient with teaching us the foundations: breathing, form, and practice. I especially love how she emphasized that the art of Chinese archery at Pa Kua isn't meant for killing or hunting but for meditation and release. Definitely will be returning.

I've been training at World Pa Kua Martial Arts & Health for about 6 years now, primarily in Tai…read moreChi, and I've also taken several other classes during that time. I've gotten a lot of value out of my time here, and it's been a consistent part of my life and personal growth over the years. Master Kyle genuinely cares about his students, and not just in terms of technique, but in helping you grow into a healthier, more disciplined, and better version of yourself. His teaching style is supportive, encouraging, and rooted in real knowledge and experience. The environment is very supportive and growth-oriented. Everyone there is focused on improving, both physically and mentally, which makes it a great place to train consistently and stay motivated. If you're looking for more than just a place to workout and something that actually helps you develop as a person, this is a great place to be.

I just bought a glove from there and KEVIN helped us out! He was amazing! And knew so much and…read morewhere everything was. So friendly as well. Next time we go, we'll ask for Kevin's help!!! Awesome accent by the way!

Terrible experience. Went to buy a backpack and when I asked for help (the two employees who looked…read moreat me as if I was bothering them on their lunch break) gave me vague directions. Found the bag after a few mins looking for it, walked over to the register, guy rings it up as $90 even though the tag said $75 guy, he then edits after I show him the tag retail price. No bag was offered. Plus he also gave me a lot of attitude and asked me twice after I declined signing up for a free membership because. Who shops here? It's a ghost town in there and the customer service is appalling...