First time archer and returning archers classes are reserve online. They fill up fast and you need…read moreto check the dates and times they come out on their website. I was fortunate enough to book a class, since they still had openings. In order to book, you are required to pay $5 per person, and each person shooting needs a reservation. For the first time archer classes you need to arrive 15 minutes to sign in, get placed with a group/instructor, get the gear (they measure your arms, for the bow and arrows) the first-time archer classes are 8 AM and the returning is at 10 AM. Our instructor was very informative and helpful throughout the class. We also benefit from having a trainee in class where he was shadowing the main instructor. He was helpful with assisting and correcting our form. I was in a group with 9 other people. Each group was led by an instructor and taken to their own shooting area to learn the etiquette, rules, and how to shoot properly. He provides demonstrations and tips for correct shooting. After each demonstration, instructor invited the group to the line to practice shooting. Instructions were very clear and helpful. At the end, they provide balloons as targets to shoot. If you were able to pop the balloon, you get a cool pin. After the class was done, the instructor gave us a card to show proof that we've taken the first class, and we can sign up for the returning class if we decide to. Parking is limited. There is a small parking lot and it gets filled quickly. Come early or park on the street and walk down the hill.

This archery range is something else. It is basically a trail with targets spread out, mimicking…read moredifferent hunting scenarios that you can practice for. There are also more of a long range targets if you are into that. The range is very well maintained, never too crowded, and the whole experience is just unmatched. I have been to several archery ranges and this is absolutely in its own league. Per City of Pasadena regulations you need to be certified to practice at the range, which entails about an hour long class and a small fee. Just keep in mind that it will take about a month to get your cert sent to you, so do it in advance. Absolutely worth it. Any interactions I have had with the staff and members of the club have been great. They also have classes, competitions, events, etc. Once a month (I believe 3rd Sunday of every month) they put up 3D targets, which are a lot of fun. Honestly, this place is a gem. P.S. It is also the oldest continuously operating field archery range in the world.

Been here many many times…read more Wait times are long but the staff do their best to churn through the crowd. Staff are mostly chill and helpful.

I called the Pasadena location and asked to speak with someone in the archery department and was…read moreput on hold for an hour. No one ever helped me. So I called the West Covina store and was put on hold for 30 minutes and I gave up. I went to the Pasadena store and a customer was yelling at the manager cause he left his id there after having had purchased a gun. He was angry cause no one had the forthought to call him to let him know he left his identification there. Your employees are not very professional.

My wife and I stopped by Dick's today, browsing through several different departments…read more We hadn't planned to make any purchases, however when walking through the sneaker department, we were approached by a sales representative, Dylan, who greeted us with a very friendly smile. He asked whether we were looking for anything in particular and immediately offered to assist. My wife explained that we were just browsing, but also said that we might be interested in a lite weight sneaker for me. Dylan explained that there were several good options in different brands and offered to assist. He was so nice and helpful that we agreed to see what's available. Long story short, Dylan took the time to show us several different brands and types, then worked with us on size, width, styles and colors. We inquired about the availability of Velcro as opposed to standard laces. In response he showed us a special shoe lace that quickly secures a sneaker with minimal effort. Dick's has such a wide ranging selection of sneakers which had previously discouraged us from taking time to sort through all of the many options. If not for Dylan's friendly and professional assistance this would likely have been just another fast pass through the department. We very much appreciated his assistance without a hard sell or feeling any pressure to make a final decision or immediate purchase. We purchased New Balance sneakers, Lock Laces and a tee shirt. Date: 12/7/25, 3:36PM, Store: 932 Trans: 9702 Frankly, this was equal to the best customer service that we've experienced anywhere we shop. Will return to shop for my wife's sneakers shortly.

I tried to give Dick's Sporting Goods the benefit of the doubt, but their customer service is…read moreterrible. I asked an employee for help finding an MLB baseball, and he rudely just pointed over there before going back to what he was doing. I was still completely lost on where to find the item, so I decided to leave. I ended up buying the baseball at Big 5 instead, where the customer service was excellent. I'm not going back. I would prefer to go anywhere else.

2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

The real pros on the block. Unlike the ones with world in their name…read more.. They are busy like everyone else but they handle you with kindness, never rude. Great value, great selection.

The lady that works here did it again. She charged me twice for an item this time snow…read moregloves.Gloves. Last time it was socks. I always feel off about her and this extra charges are no longer coincidental. Never going back to this store again.

It was so busy it was about 720 and this young man named Richard. He said it was so busy that he…read morewas gonna try to help me the best you can and sure he went out of his way to go bring the shoes that I needed. I waited for him patiently and I found me a pair of shoes for my birthday tomorrow. Thank you Richard good job.

I've been training at World Pa Kua Martial Arts & Health for about 6 years now, primarily in Tai…read moreChi, and I've also taken several other classes during that time. I've gotten a lot of value out of my time here, and it's been a consistent part of my life and personal growth over the years. Master Kyle genuinely cares about his students, and not just in terms of technique, but in helping you grow into a healthier, more disciplined, and better version of yourself. His teaching style is supportive, encouraging, and rooted in real knowledge and experience. The environment is very supportive and growth-oriented. Everyone there is focused on improving, both physically and mentally, which makes it a great place to train consistently and stay motivated. If you're looking for more than just a place to workout and something that actually helps you develop as a person, this is a great place to be.

My friends and I went to Pa Kua yesterday for our intro to Chinese archery class and had a…read morefantastic time. Master Marina was an amazing teacher and was super patient with teaching us the foundations: breathing, form, and practice. I especially love how she emphasized that the art of Chinese archery at Pa Kua isn't meant for killing or hunting but for meditation and release. Definitely will be returning.

* 3 stars for the store * 5 stars for the employee that…read morehelped us with glove steaming! I wish I got the young gentleman's name because it seemed like he was one of the only ones in the store who 1) knew where things were 2) could perform an assigned task 3) actually help us out. The reason I am saying this is because we went to the cash register upstairs and the cashier was uncertain that the service was downstairs. Not a big deal, she radioed them and confirmed where we could go. Easy. We go downstairs and show that cashier the glove (brand new, just bought for christmas) and that guy did not know how to do the steaming services, which was also fine because he asked another staff member who helped us, HOWEVER, the first guy told us the cost of it (which there is no cost because after a certain price glove it is a free service). The second guy (bless him) corrected him and stated the price of the glove and why it's free. As the worker was breaking in the glove the other guy cashier asked him multiple questions about where things were, if they did certain services, if he could help this other guest. Honestly that cashier guy was doing NOTHING. This is all in the midst of our guy fitting the glove which consists of steaming and banging it with a mallet which could be dangerous! Just seemed like an unprofessional thing to do. Now maybe this guy was new so I'll give him the benefit of the doubt but seriously it seemed like he didn't even bother trying to figure it out on his own before turning the the gentleman helping us. All in all the service was great, he was knowledgeable and answered the questions we had! It seemed like there was a large selection of inventory and some decent sales. I would go back if I needed something from dick's specifically

The golf service was EXCELLENT! Mark Kim was super informative and also gave some tips in putting…read more Having someone with 40 years of golf experience is priceless. He changed the grip on my son's putter and even gave recommendations if we decided to upgrade. Glad we chose Dick's for our golf needs.