Several things went wrong that indicate significantly below average customer service: Asian young woman met me almost at the door and asked if this was takeout or dine in. I responded "Dine in." She walked away. I arrived at the counter and proceeded to attempt to place my order. I picked up the menu and the African America young woman with glasses asked me if I wanted to read the menu or place an order. I responded that I had to read the menu in order to place my order. She the said "If you don't know what you want, you're allowed to take your time." I was unaware I needed her permission, but okay. Then, I turned to the Asian young woman who seemed ready to accept an order from me. She rang me up prior to being seated. I declined the tip (poor service so far, sadly) and paid for my meal. She pointed me to a seat. Asian young woman after a delay (restaurant was practically empty) brought my food to the table, along with an empty glass and pointed me to the cutlery. What made the service even more disappointing was that I had told both women that I arrived from a 3 hour drive. I have patronized Nando's since its very first store opened on the East Coast. I will not be back to this location. read more

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Whenever I'm at National Harbor, Nando's PERi-PERi is my spot! So when I saw one while out in Springfield, I already knew I had to pull up. Now don't get me wrong--I absolutely love Nando's. This visit just wasn't quite as perfect as what I'm used to. First off, they didn't have the steamed vegetables, which is one of my usual go-tos, so that was a little disappointing. BUT let's get into the good... because there was plenty! The lemon & herb and the mango & lime flavored chicken? Whew--it was hitting! The corn on the cob was a table favorite (I didn't have any myself, but everybody else was raving about it). The garlic bread was on point like always, and the rice? BABY... that rice is still everything. I could eat that by itself! The chicken thigh skewers were definitely a highlight--tender, juicy, and full of flavor. The onions and peppers had the perfect crisp, and that mango & lime flavor really showed out. Now... the letdown. Those honey sweet potatoes? Yeah, no. They were too hard and honestly a little too spicy to even be considered "sweet." That was a miss for me. Overall, I'm still rocking with Nando's and will definitely be back, no question. The service was excellent as it tipped the scale for this location from a 3.5 to a solid 4! Still a vibe... just didn't hit that 5/5 mark for me! Yeah, not my usual Nando's! Sorry forgot to capture pics! read more

Nando's is usually always good. I appreciate the decor that they have going on. The Springfield location was just as good as any other location and the workers were very attentive. We ordered one of the rice bowls, wings, and chicken breast. All of it was delicious read more

Nando's Peri-Peri - Half chicken (I think) - Portuguese Near Me - Springfield, Virginia

Conveniently located within the shopping mall parking lot. Pretty casual dining on the inside. No wait time on a Wednesday evening for a party of 7. At this establishment you are seated with a chance to look through the menu and once you know what you want you head up to the cashier to place and pay for your order. We tried a few things that night and everyone enjoyed their dishes like the 1/2 chicken with fries and garlic bread, the PERi PERi Chicken Bowl which was very filling and the Peri Peri wings. There were many sauce options so be sure to try them all. read more

Nando's Peri-Peri - Portuguese Near Me - Springfield, Virginia

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Ridiculously mid and overhyped. For a causal meal it is very expensive and if you go with a group it will add up. Food came out fast but it was just okay. The chicken doesn't have much flavor and I guess that's why they keep all of those extra sauces on the side. You take your own utensils, drinks and sauce. But food is brought out to your table. It should be all or nothing. Sides portions are so small, finished it in two bites. We each had our own quarter chicken meal and no one was filled up. Hard pass. read more

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We decided to grab a bite to eat after hanging out at the mall. This is a fast casual restaurant with vibrant and colorful interior. You can either order from your phone via a QR code or place an order at the register. The food portions are on the smaller side and kinda pricey for what you get. Nandos is known for their chicken! I got a bowl with medium spice level. I enjoyed the flavor profile of the bowl but was really disappointed with the size of the chicken. As someone on a high protein/ low carb diet this was pretty disheartening. The Peri Mac and cheese had the perfect amount of creaminess with a splash of crunch! The Brussels were flavorful! read more

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This place has become our go-to spot whenever we visit the LEGO Discovery Center next door. It's super convenient, and the kids absolutely love it. The menu is flavorful without being too overwhelming for little ones, and there are plenty of choices for adults too. One thing I really appreciate is how spacious and kid-friendly the dining area is. There is plenty of room for families, strollers, and all the chaos that comes with hungry kids after (or before) a fun activity. The food always comes out hot and tasty. The chicken is tender, the sides are great (love the corn), and the sauces keep things exciting. read more

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Continuing alphabet series representing prior to 2018, N is for Nando's. I was living in Arlington at the time of this Nando's visit. Springfield Mall was struggling in the early 2010's, but in 2015 they remodeled the mall & became a bit of a cool hang out area in 2015 & 2016. A friend & I went to the Springfield location of Nando's one time in 2015. While the chicken quality & sides were good per usual, the portion size was small of the chicken, which was disappointing. Also, the lighting was pretty dim in there. read more

While waiting for my car to be serviced, I took the opportunity to explore Nando's Peri-Peri menu. To my surprise, I discovered they now offer a vegetarian burger--a welcome addition, as Nando's previously had limited options for vegetarians. Upon entering, I was greeted warmly by the waiter, who took the time to walk me through the menu. I appreciated the fast-casual format, where ordering directly from the table was both efficient and convenient, with food delivered promptly. I ordered the veggie burger, fries, and Portuguese rice. The greens were impressively crisp, though the portion size felt rather small relative to the price point. While the food was enjoyable, it lacked the freshness one might expect, and it was evident that not everything was prepared fully from scratch. Overall, the experience was positive, and I will certainly return to try the veggie burger again, though I believe there is room to enhance both value and quality. read more

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We ordered delivery from Nandos and it arrived in pretty good condition. We had the Mac and cheese, sweet potato casserole type dish, and half a chicken. It was enough for two. I used to eat Nandos a lot as once upon a time I lived across the street from one, and it continues to be a cheap fast food alternative. I'd order again from this location. read more

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The place is really upbeat and gets into the mood of the food. Just relax place and not that pact when we visited. The service was upfront and smooth. The food was like a late thanksgiving meal and served fresh. We enjoyed dipping it to different sauces. read more

Nando's Peri-Peri - Portuguese Near Me - Springfield, Virginia

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The chicken here is fuego! . If you're looking for some good chicken that's an alternative to Peruvian or fried chicken, then this is the place for you. Every bite of the chicken you can taste that fire grilled char in it. You can get anything from chicken to wings, to their version of a cava or chipotle bowl. We love them all, would recommend getting the peri chicken rainbow bowl a Mac n cheese mixed bowl with veggies and chicken. For the sides, the chips (fries) with perinaise sauce is the bomb, as is the coleslaw. The Mac n cheese is good, comes with some fired up bread comes on top, but the chips and slaw are the go to! read more

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Excellent food. However, good food takes time to cook. This is a great option if you are in the Springfield Town Center area and want something to eat without having to spend more at a nearby restaurant or eat less healthy inside the mall. Inside here, the staff was helpful and they have plenty of seating. It did take about 20 minutes to get the food for 3 of us, but it was worth it. The chicken is very fresh and cooked correctly. The side items are also very tasty. The prices are decent given how inflation has made eating out a mini-vacation. Highly recommended! read more

Nando's Peri-Peri - Chicken with mac-n-cheese and peas - Portuguese Near Me - Springfield, Virginia

A great place for a quick lunch if you want something fast casual. It was a tad empty when I entered but I was seated promptly at a table and I went straight to ordering. You can order up front at the counter or you can order through the app. Personally I'm someone that finds it convenient to order through the phone but that could be because I'm introverted... Anyways, the food came out quick. I usually get the wing appetizer which consists of six wings with your choice of spice. I opt for medium since it's a good balance between tangy and spice. It's pretty good but don't expect the wings to be big. They are kinda small. On the other hand, the 1/2 chicken was a delight to see. You get a piece of white/dark meat and two sides of your choice. I got fries and rice, I guess I just like carbs or something. The chicken is really juicy and you can taste the char. The sauce was lightly brushed so I would recommend getting a sauce bottle from where you'd also get your utensils and napkins too. My only complaint was that the Coke Freestyle had limited options on my visit and I am wondering if they are phasing it out for a regular soda dispenser. Some Nandos have already made that change but I hope this location doesn't remove it. I love trying out the different flavors! read more

Nando's Peri-Peri - 1/2 chicken medium with spicy rice, fries. Wing appetizer (6 pieces ) with a side of Peri Peri Mac. Coke. - Portuguese Near Me - Springfield, Virginia

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Nando's Peri-Peri was a good choice. The half chicken was flavorful and juicy with the perfect kick of spice. The bread was warm and crispy, and the spicy rice was just okay. Overall, a solid choice. read more

I ordered half a chicken with fries and coleslaw and was not impressed. Chicken was not good. I go to El Pollo Rico and their chicken is 5/5. Nando's chicken was 2/5 at best compared to El Pollo Rico. I think Popeyes is def better than this place. But customer service and ambiance was great. Unfortunately, the food was not. And the sides weren't great either. read more

Nando's is a go to when I'm in Nova. Consistently good & filling. I always order 1/4 Chicken Breast with Portuguese Rice and Garlic Bread. The chicken is juicy, and you have to try the different sauces with your meal. You'll find one you love. That garlic bread. TO DIE FOR. THE RIGHT AMOUNT OF CRISPY & flavorful, I typically have to order extra just to have leftover. The sangria is always really good too! read more

Nando's Peri-Peri - 1/4 Chicken Breast with Portuguese Rice and Garlic Bread - Portuguese Near Me - Springfield, Virginia

The food was amazing! Also, the service was fantastic. I've never been here before, we don't have Nando's in NY. I asked Jeffrey for recommendations, he made a couple and helped me through the menu, I had the pineapple chicken sandwich, and now I want to know if you will send them weekly to me? Various employees kept asking how I was enjoying everything and if I needed anything. 100% will be coming back! read more

0% on service! The food was delicious but the customer service was Horible!!! Asked for a question and they all ignored us, at this place you order your food on your pback! Which ordering online did not work, my husband had to get the cashier to ring it up and he then paid at the bar. We had to get our own drinks and silverware, the only thing they do is drop off the food at table. No one checked to see how we were or if we needed anything, we will Not be coming back! read more

A semi fast food restaurant at Springfield Mall facing Frontier Drive. As you walk in you are instantly greeted, however, job duties were very stove piped. One server addresses those to dine in and one addresses those who order out. However, my server immediately knew about the Yelp Jingle Bowl promo when asked. I also did get a kid's meal and a side of fries. So, the Nando's chicken on the bone is always tasty and their fries, albeit salty, are tasty, but a but overly fried. Now, the Jingle Bowl. 2 small pieces of thighs (dark, white or pulled chicken options available), some stuffing, corn and mashed potato. The bowl was ok, nothing spectacular. Would I order this again? Most likely not. It's not the flavors I expect from Nando's and honestly, it did not impress me. The hibiscus lemonade tasted like an overly sweet yet tart lemonade. Also, the machine kept dripping the lemonade so they just put a cup underneath and as soon as it was full, capped it and placed it in the fridge (probably for pick up on future orders). So, my experience was mediocre since it wasn't a true Nando's experience. read more

Nando's Peri-Peri - Jingle Bowl and Hibiscus Lemonade - Portuguese Near Me - Springfield, Virginia

Since usually go to the Woodbridge location, I expected super friendly staff and mouth watering chicken, delectable side dishes and proper Portuguese egg tarts. I met a friend at the Springfield location since it was close to her house. I had been raving to her about Peri Peri based on the Woodbridge store. So the small, dry and tough chicken was sad, the salad and the other items were disappointing. read more

Been to Nando's before at other locations. Came to this specific location for the first time with a group of over 20 people. Hubby and I ordered their rainbow vegetarian bowl and Nandocas sandwich (hot). Total came out to under $30. What's Hot - Quality. Pretty delicious. It appears their food is freshly made. Their chicken is tender, moist, and flavorful. My rainbow vegetarian bowl was delicious and not overly salty, as well. Nando's chicken is almost always reliable for good quality chicken. - Menu. Very good variety, especially given that they're a chicken restaurant. They do have a fair number of items that are vegetarian and vegan friendly, as well. - Price. Very reasonable, especially given the portions. That hubby and I were able to get our dinners for a total of less than $30 is reasonable. - Layout. There are small tables for 2, booths, and large long tables for larger groups, which is helpful. Our group took up 2 long tables. - Service. A positive aspect is that you can order online. As a result, some of our group ordered at their counter, while some of our group ordered online and put in our table number so that they knew where our orders came from. Because we had a large group and because our orders were split between online and in-person/at the counter, they definitely deserve credit for the fact that a couple of their staff would regularly check in on us to ensure we all got our individual orders. They were also able to accommodate our group when other nearby restaurants at the mall, such as Maggiano's and Yard House said they could not accommodate us and/or said we had to wait for over 1hr for them to seat us. - Parking. Given that this location is at a mall, there is plenty of parking around the mall, which is helpful. What's Not - Service. They're not bad, but not great. Because our orders were broken up between online and in-person, my guess is that their kitchen staff didn't anticipate so many orders to come in at the same time. As such, everyone's order came out at different times and some had to wait much longer than others. To be fair, it probably depends on how many people are in your group. Given that we were over 20 people and took up 2 large tables, it may have been difficult for them to track our individual orders. Point is to be prepared for slower and disjointed service if your group is larger than 4 to 6 people; especially, dependent on the day and time you go. - Layout. They have the layout to handle large numbers, but the space is tight for groups larger than 4 (standard number for a booth). Final Answer Would be willing to come back, but not a first choice for a large group. read more

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Perfectly seasoned and charred chicken that I have had in a long time! I ordered takeout from here to try the rainbow bowl and all the ingredients were high quality, my only disappointment was that the portion was on the smaller side. The bowl was crafted beautifully with the ingredients and I chose the hot sauce to see how spicy it would taste. I didn't stay long as the food was ready quickly and I picked it up at the front but I noticed the restaurant was organized and clean in terms of the ambiance inside. read more

This location is conveniently located near the mall. We arrived and we were shown to a booth. We scanned the code and ordered our food. We got the family platter of wings (mango lime), fries, garlic bread, Caesar salad and strawberry lemonade. The lemonade wasn't sweet at all and wasn't very good. The fries were good. Perfectly seasoned. The garlic bread was fantastic. Tasted really fresh and the softness was perfect. I wish the wings were a little hotter. They were closer to room temperature so the sauce wasn't very pleasant. We also tasted more char than chicken. Our order was slightly wrong as we received less wings than the order, but we did receive a thigh and a leg. Since my kid eats dark meat, we didn't correct the order. The downside was as she got closer to the bone, the chicken wasn't thoroughly cooked. Again, we didn't correct the issue, we just chose to leave. Overall, we didn't enjoy the experience and would not return. read more

I'm here for the PERi-PERi fries. They are too good with that seasoning on them. You can also get the peri peri sauces home. They are only 5$. I use them with every other appetizer. read more

The food was pretty good. It's Peruvian and of course that means roasted chicken is prominent on the menu. While the food is good, the concept of the restaurant is, for lack of a better word, "goofy"! You're seated at a table (inside or outside) and given menus. When you've decided what you'd like, you have to then go up to the counter...and people are excusing themselves and walking past you as you're trying to order your food. THEN your food is brought to your table. Drinks are self-serve at one automated soda machine (or ice tea dispenser), so expect lines for drinks. Not long lines, but lines that are unnecessary. Good food. Goofy restaurant flow and service. They should hire waitstaff and let customers park themselves at tables! read more

The manager should be fired. Worst customer service of my life. We ordered a lot of food through the Nando's website. The food was delivered but a veggie sandwich was missing. We called and spoke with the manager who just started taking an order while we were speaking then just hung up. We went to the restaurant for her to say she wasn't refunding us, did not know how to refund, didn't have a business card, would not provide her name, would not provide the general manager's information. We stayed for about an hour and even called the police for assistance. Since she would not give us her name, we snapped a photo of her! We want to talk to her supervisor! read more

Nando's Peri-Peri - Worst manager ever!!! - Portuguese Near Me - Springfield, Virginia

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I ordered this rainbow bowl, it's very delicious, healthy & fresh. I recommend this for everyone to try it. Definitely I will order again. read more

Nando's Peri-Peri - (PERi Chicken Rainbow Bowl) - Portuguese Near Me - Springfield, Virginia

First time coming here. I got the 1/4 chicken ( lemon herb) with rice. My husband got the 1/4 chicken ( medium) and fries. It was all delicious. We definitely will be back. read more

Nando's Peri-Peri - Portuguese Near Me - Springfield, Virginia

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I'm still in awe over how tender and juicy the chicken is!!!! Located on the front side of the town center, you cannot miss this place!! The staff is very warm and welcoming from the front door to the table! The chicken is ahhhmazing!!!! The lemon herb seasoning is top notch s d the medium heat is a low key medium so your mouth is not overly stimulated. Take it from a non pea eater, those minty peas will have you seeing green with delight. The taste ya something that takes a bite or two to get used to but you will not be disappointed at all. The fries are great and the mash potatoes are a carb lovers creamy dream come true! Drink options are plenty with the roulette of drink machines as well as teas. They also have a selection of beer and a white and a red house wine, both Portuguese based and worth the taste indeed! Make sure you save room for dessert, the egg custard filled pastry Naughty Nandas will change your life, especially if it's warm!!! You'll find yourself back here just for these alone!! The interior is a vibe all it's own. Plenty of seating in the open seating area. If you listen close enough the soundtrack to your dining experience plays in the background will have you humming along. Come, sit down, relax and get your PERing on!!!! read more

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After a long drive and a long working day we decided to eat something yummy without moving from our seat . That's when we ordered from Nando's We got the Portuguese rice , chicken platter , chicken breast , fries and garlic bread. We enjoyed the taste of the food very much . It has that perfect spice and taste ! read more

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I really like Nandos. I've been to several locations and this one is on the smaller side. But I'm one of those people that always order the same thing every time I come here (boneless breast hot w fries) but this time I tried something else: boneless chicken wrap with brussels sprouts. I can't believe how good these brussels are. I don't know what they cooked them in. They are really very good! The wrap is good too and something I would order again. Now I want to try even more things from the menu... read more

Me and my wife went here together with other visiting friends from virginia beach. This is my 1st time eating at Nando's so I had to get oriented with the different sauces. I ordered the mango and lime which was a great choice! I tried the other Peri with herb and lime with herb. The hot sauces were too much for my taste. The fries were thick cut and the corn was really good. The staff were friendly and quick to serve 6 of us in the table. Parking is easy since it is the Springfield mall. My wife ordered the chicken sandwich which was also great according to her. They have other great selections for sides. I would love to come back and try other selections. I would say their chicken is even better tasting than the fancy restaurants in downtown DC. read more

Nando's Peri-Peri - 1/2 Chicken Corn on the Cob PERi Chips - Portuguese Near Me - Springfield, Virginia

DELICIOUS! We wanted to try something different when my best friend was visiting so we stopped in and we were very pleased. The staff was very friendly and offered good suggestions I ordered the 1/2 chicken with chips (fries) and Brussel sprouts. The Brussels were too soft for my liking but flavored very well. The chicken was sooooooo good. It's flavored so well...you can tell that it's marinated for so long. I got the lemon and herb flavored and it was perfect. I can't wait to go back and try the chicken sandwich. I brought home leftovers and my family thoroughly enjoyed the chicken as well. The sauce that you can get with the fries was soooooo good. I'm glad I ordered it. Check them out. read more

Nando's Peri-Peri - Half chicken - Portuguese Near Me - Springfield, Virginia

Very upset with my most recent order (delivery). Their food is delicious, I'll give them that! But, they really need to improve their process and quality of completing orders. I recieved a 'large' order of fries, which was filled up halfway. And on top of that, they missed out on my note which requested sauces. read more

Nando's Peri-Peri - Large order of fries? - Portuguese Near Me - Springfield, Virginia

Amazing. Extremely good food. Folks are super friendly. Chicken on the bone with fries are the way to go read more

Nando's Peri-Peri - Portuguese Near Me - Springfield, Virginia

I had forgotten that I had visited the restaurant chain in England. It is operating under COVID-19 conditions. However they greet you at the door they offer hand sanitizer, they give you a number for you to be seated at a safe distance from others. We all enjoyed our meals wings and 1/2 chicken with different sauces. I enjoyed the mango-lime. Check them out. read more

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We came here as our first Nandos experience. We love peri peri. We sat down and ordered from the table, food came in about 15 minutes. My bowl was actually good, nice and filling. I couldn't finish it, but I took it to go. The corn was tasty as well. I think my spouse said the chicken wings were good, by the time I looked up to ask for one they were gone so there is my raw answer. Overall for a quick bite 10/10z read more

Nando's Peri-Peri - Chicken bowl. Chicken wings - Portuguese Near Me - Springfield, Virginia

Our group shared a phenomenal dinner here not only was their delivery on time but the food was absolutely exceptional I highly recommend the Nandos chicken sandwich. All the sides came well seasoned with excellent pairings. And of course, the yellow sauce! read more

Horrible customer service. I was standing in line at the register to order and two employees were on their cell phones and the others were huddled laughing and talking. I stood for a couple of minutes then left. I guess they didn't want my money. read more