5-Star Review for Austin Key Guy…read more Chris at Austin Key Guy delivers true customer service and absolutely stands behind his work. I had two remotes go out from a new supplier, and without hesitation Chris changed suppliers, came back--twice--and made sure everything was fixed and working perfectly. That level of commitment to customer satisfaction is rare these days. Chris went above and beyond, and it shows why his veteran-owned business is one I'll continue to support and recommend. If you want quality, integrity, and someone who truly takes pride in doing things the right way, Austin Key Guy is the only call you need to make.

I locked the key fob in an electric vehicle. Daniel was quick to respond, quick to arrive, and was…read moreable to quickly pop the lock for me.

Jon was professional, friendly, and informative throughout the entire process. He repaired a door…read morethat had ongoing issues with closing properly and locking with the deadbolt. He even returned my call promptly while he was on his honeymoon and scheduled us as soon as he was back in town. His responsiveness and commitment to customer service were exceptional.

First of all I have to say that Jon was immediately very friendly and responsive to my concerns…read moreabout missing keys for a small home safe. He handled the job quickly and expertly and all I can say is thank you, thank you, thank you! The service was exceptional!

Thank you Henry for saving the day and helping me get my keys out of the trunk while I was out in…read moreAustin! He was responsive and timely which certainly saved me a lot of headache. After calling him, he was thankfully 15 min away from my location. Super quick and smooth service!

We have used Henry multiple times over the years and are always impressed with his speedy,…read morecompetent service. As a highly irresponsible ADHD-er, I have managed to lose multiple car FOBs and Henry's replacements work perfectly for a fraction of the dealership cost. His team has also rekeyed our house and saved us a couple times from locked keys in our cars. It's been true 5 star experience with stellar communication every single time.

Amazing service even on a Saturday, for emergencies!! Everyone was professional from the first…read morephone call. I worked with Shawn, Juan and got a much cheaper price than the dealership. They are conveniently located in Bastrop and Austin. If you need this service, these are your people!!

Thanks so much for your prompt service. Sean came out and rekeyed the locks on our new house. He…read morewas very nice and quick. Support small local businesses. They are the backbone of our community.

They have been servicing my rental units in Lockhart and Buda area over the past year. Great…read morecustomer service, working with professionalism. Prices are affordable. I recommend them 100%

Dan rekeyed 2 doors for me, Each door had two locks. He was very professional and in a very short…read moretime the doors were rekeyed. His price was reasonable. I will definitely call Dan again when I need locksmith services. I highly recommend him.

Recently used Mr Rekey to perform service on same residence several years later (rekey 7 doors, 9…read morelocks). Wow. The franchise has grown. The first time it was the owner operator and that was it. He is now retiring and has a massive crew. No worries. Fast and simple scheduling. Able to come within a week. Arrived on time. Courteous and incredibly fast service. Price increased ever so slightly, but after over a decade I would have expected it to be a lot more. Bravo! HIGHLY RECOMMEND

Mr ReKey is a HORRIBLE company and I will never use their services again. Ever since they became…read morecorporate owned they seem to have zero sensibility (and frankly humanity). I used this company for a few different re-keys and and security measures as required in Austin for rental properties. I have been a customer for almost twenty years (seriously, twenty years). In all fairness I have gone through the leasing company but I have paid every invoice directly to Mr ReKey. I recently locked myself out of my house. So of course, being a long time client of Mr ReKey, I called them for assistance. They insisted I provide a credit card number or they couldn't (and wouldn't) help me. I explained that all of that was inside the house but noted that they have me on file - which he confirmed. So in my hour of desperation they failed me. Remember, almost twenty years and they have my address and telephone number on file ... okay then, can you please recommend another company that might be able to help me. NOPE, "we don't do that". Of course I turned to the internet and found an amazing locally owned company who actually still offers real and decent customer service. I encourage you to do the same. You'll actually get better customer service and some humanity, something that Mr ReKey no longer can provide. **Please note, I really dislike and rarely write negative reviews. But when a company is so egregiously gross I will. And here you have it.**

Want to share a huge appreciation to Eric Jackson for fixing our door lock at our business! He came…read moreout right away and got us fixed up efficiently! Very affordable as well!

Professional and on time. I enjoyed meeting this hardworking gentleman. He was fast and efficient!read more

Just super impressed. My handy man had installed my new smart lock improperly so the latch got…read morestuck and I was locked out. Ben showed up within 10 minutes of my call. He was immediately able to unjam and open the lock but also readjusted the strike plate so the latch wouldn't get stuck anymore and even shaved off some of the top of the door frame because he felt it was a bit tight and might cause similar problems with the smart lock down the road. Plus he even made me 3 additional spare keys! All this done in within 20 minutes and at no additional cost from the initial fee for opening the door. Needless to say, I've saved Ben's info and know who my go-to for any lock issues in the future. Thanks, Ben!

Very professional, price and time to complete is 1/3 of a dealership. Polite and on time. Also…read morefound the keyless entry code for us. 5 out of 5. Cut and programed key for our Ford Escape.

My son and I were going to the movies and when we closed the door at the movies we forgot about the…read morekeys. Get inside the movie and checking online and found these team.. Send in my information and that I would be free in 2 hours. Getting a text around 1:30 time on the movie... This is Dounia from the locksmith company I can be there in 20 minutes Return my text and as soon as we got outside she was there. 15 to 20 minutes later we are inside the truck. Everyone was working around our time!!!

great service just call them the make all automotive keys and you wont regret you be glad you calledread more