I hope you like to get the wrong thing every time you order. I've ordered from nancy Chang multiple times, they have messed up my orders every time. I always give them another chance as they are the only vegan Chinese restaurant I know about. This is the LAST time they get my money. I asked for spring rolls and vegan rice noodles, I also let them know about my allergies. What did I get? Shrimp rolls and chicken noodles. What a surprise it was to take a bite and get sick from their food. Who doesn't love using their epipen when they order from this place? I called and asked to speak to a manager, let them know this wasn't the first time and to check their history because this is literally the 5th time in a row that they mess up my order. It's a 20 minute drive each way for me to go back to the restaurant and get it exchange, I complained and explained my frustration and they kept saying that there was miscommunication. I understand if it's once, maybe even twice. But I gave this place WAY too many chances. I even told them I took pictures and will send them to them so they will see. I'm extremely annoyed with their costumer service and staff. Want a tip? Make sure you check your food BEFORE you leave their restaurant if you order for pick up. (Which is something I've actually had to do multiple times) read more

Nancy Chang - I ordered spring rolls, took a giant bite and realized it was a shrimp roll. - Chinese Near Me - Worcester, Massachusetts

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This place has a full vegan menu! Service is sometimes slow, but we make the trip from Providence every few months anyway.

Pretty good food, Service & atmosphere. Great Cocktails by most of the bartenders there.

The food tastes really good...but I felt that they had very less options in the buffet...all meat were fresh and tasted great... Worth a try! read more

Hidden gem for health-conscious food lovers. Had take-out twice, and look forward to dining in. Asian Salmon in oyster sauce over steamed spinach was one of the BEST salmon dishes I've ever had anywhere (and I eat a lot of salmon). General Positives: 1. Plenty of healthy options, but plenty of indulgent ones too (although I haven't tried the unhealthy dishes, so I can't comment on them). We are lucky to have this in Worcester, because I didn't come across this when I lived in Boston (although it may exist). 2. No trans fat. 3. Huge menu selection. Something delicious for everyone, whether vegetarian, carnivore, vegan, or eating low-sodium! 4. Steamed brown rice is a cheap ($1.50) side option, and they cook it well. Great way to make a meal half healthy. 5. Classy atmosphere. 6. Quick take-out. Negatives: 1. Steamed vegetable ravioli was kind of bland with fewer veggies than I expected, but it's not worth a star deduction. 2. Nother else major that I experienced, but other Yelp reviews point some out. Neutrals: 1. If you know you want greasy, inexpensive Chinese food with no nutritional value, you may still be able to get that here (I have never tried), but you might want to go elsewhere because this place seems to cost a bit more. 2. Some reviews cite bad staff experiences, and I can't comment on the waitstaff because I have never dined in, but they were more than polite when I grilled them about specific ingredients in the salmon dish, concerned about food allergies. Bottom line: A hidden gem in MA if you are looking to eat tasty Chinese food without being completely unhealthy, but with something for everyone, although expect to pay at least $12 for a dinner w/rice (lunch buffet cheaper). read more

The food was very tasty and light. our server was attentive but not intrusive. We didn't try the buffet. It didn't look that extensive.

The first time I went and had the buffet it was so good (also very busy) went another day (not busy) and brought some friends and everything was sitting out, hard as a rock, dull and bland. Went back a few weeks ago thinking it was an "off night" but it wasn't it tasted horrible. I've decided not to go back. Unless this place is busy don't go not worth it. Buying food (other than buffet) is "ok" but falls short to some other restaurants. read more

I went to Nancy Chang's last night with my family. I didn't see the buffet on the menu, but I had walked by it on our way in and figured it would be nice to get a variety of foods rather than one dish. They have a variety of fried foods (eggs rolls, crab rangoons, scallion pies) and a hot bar of lo mein, fried rice, general chow's chicken, etc. The food was ok, it didn't seem fresh at all. The general chow's chicken didn't taste like chicken, it tasted like pork. The fried foods looked like they had been sitting under the heat lamps all day. The worst part was when the bill came and the buffet was $18 per person!!! I was shocked. The food was not very good, and the price was outrageous. I will not be back. read more

Been many times, eat in and take out. Best Chinese in the area without the Chinese food hang over

A coworker and I sometimes come here during our lunch break; we only ever get the buffet so that's all I can speak to. We both enjoy the buffet, the food is good and they continuously replenish it if items get low. read more

The only good part worth mentioning is that our waiter tonight was amazing. Buffet with hardly anything is extremely overpriced. Not only overpriced, but the food is just average, sometimes below average. Used to go there all the time when they first opened and for several years to get their vegan chicken, but every time we've tried it lately, the food has been pretty bad. Lo mein has gotten very bland. We didn't end up eating it last time we ordered it. It cost us almost $100 for 4 for a dinner buffet tonight, and that didn't include drinks or the tip. That's just ridiculous! If you want vegan, go right down the road to Loving Hut! Much better! Sorry, Nancy Chang, we used to love you, but won't go back again. read more

My husband and I really enjoy this place for take out. It's healthy Chinese so don't expect the gluten free items to be extra flavorful but it gets the job done. We love the general chows and lo Mein. Always received prompt & friendly service. read more

I found their lunch buffet assortment, inedible and overpriced. The fried rice tasted like it was precooked and reheated. The BBQ pork had the consistency of lukewarm plastic. Whatever lukewarm plastic was not used for the pork, was shredded and used as stuffing for the egg rolls. Not worth the $28 we paid for two people. On the other hand, our server was a very decent person and I made sure to leave her a generous tip. read more

When I'm in the Tatnuck part of Worcester, I usually stop in. The buffet is superior to almost all Chinese buffets in the area. I've only eaten off the menu twice but was impressed both times by the freshness and taste of the food. read more

For years people mentioned to me "you've gotta try Nancy Chang's " telling me its the bestbplace for Chinese...well its not! The atmosphere is great for a date night and the personal little dipping sauces ob the tables are great but the food was simply lackluster. It actually upset our stomachs. And the buffet only has a few options.none of which looked appealing enough to try. I say its overrated and definitely over priced.We paid almost $45 for two people ordering Chinese without drinks and 1 appetizer. Never again. Golden Wok is the best. read more

I just moved to the area, and met a friend here. The service, atmosphere and quality were sub par. The entire bar are was filthy, snd sticky. Drinks were bad cheap mixes. We ended up leaving before ordering dinner, I was grossed out. It smelled filthy throughout the restaurant. read more

New to the Worcester area and was looking for a place to eat. The food wasn't good seems to lack flavor.Their drinks were weak.

the delivery was slow and the vegetables were unappetizing as well as the pineapple rice.

Ahh Nancy Changs... another favorite of mine while I was still a New England resident. It hit the spot any time I was looking for some slightly upscale (Americanized) Chinese... Though for me it doesn't compare to PF Changs, I didn't have to deal with the commute to Boston in order to get there. Decent food and good drinks, worth checking out if you're in the area. read more

We go to Nancy Chang's from time to time for the vegan options. I usually get the buffet and my boyfriend orders one of the vegan chicken dishes. The food is pretty consistently average, and the drinks are usually sub-par. The buffet is stocked with the dishes you expect to see (pork fried rice, chicken fingers, crab rangoons, Chinese donuts, chocolate pudding...) and some upgraded options like seafood dishes and a variety of soups. There are a lot of healthy menu options which is rare for a Chinese place. We;ve taken to eating lunch as opposed to dinner (because some items are priced differently at lunch) and we still pay big bucks for food that is only OK. read more

I went to this place with my family. The food was pretty good, the service was slow, and the prices were high. This place is ok but expensive. read more

I thought the food and service was excellent! The restaurant is very clean and creates a wonderful atmosphere. Our waitress was very friendly and knowledgeable about the food. I am gluten-free and was ecstatic to find a wonderful array of options on the menu, which had a whole section dedicated to gluten-free options. There were also sections dedicated to other dietary restrictions, including diabetic and vegan, and it was really nice to see an establishment catering to these. The drinks were fabulous and generous! I recommend this restaurant 100%. read more

Have never reviewed anything online before but felt compelled to do so now. Absolutely terrible - ordered food online via the website with confirmation and a time to pick up in 30 minutes. Arrived and was told they are not using their online ordering that night and we should've called, despite there being no indication on the website. When we told them that, they said they knew. Then I was treated very rudely when I attempted to order and was prepared to wait for the meal. The woman rudely answered the phone and dismissed me at the counter. Grotesque service. Will not be coming here again. read more

Honestly, I can't find another Chinese restaurant that has better General's chicken than Nancy Chang! Food is always so darn good, drinks are always tasty and strong, and service is always on point. From dining in to take out, they never disappoint. I refuse to go to any other spot in the city! read more

I've only gotten takeout here but just about everything was delicious! Lo mein wasn't my favorite but great chicken dishes. Vegan & gluten free menus make it a great choice for groups with diverse dietary constraints. read more

I keep going back to Nancy Chang's because they offer so many vegetarian and vegan items. The food, in general, is good, but it is really overpriced. A take out order of a vegetarian chicken dish, plus veg chicken fried rice and scallion pancakes, came to close to $40. Ouch. read more

Great for vegatarians. Their fake sesame chicken is sooo yummy. A little on the pricey side but not too bad. Cute, slightly tacky atmosphere. read more

The quality of the food has been a mixed bag over the past few years but we really enjoyed the buffet yesterday. The food was constantly replenished and they had a really good variety. The table was sticky but a waiter came and wiped it down upon request. Especially enjoyed the scallion pancakes and coconut shrimp. read more

This is my favorite Chinese Restaurant, anywhere. No MSG is used, ever!!!! I had the General Chow's Chicken which was a guess on my part. Had no idea how it was supposed to taste. It was good, but want to try something else. Would definitely like to go back. Sam Adams is served from the bottle, not quite as good as fresh tapped beer. Parking was no problem during my 1 visit. read more

My husband and I have eaten here quite a few times, but after yesterday, I think we will be finding another place to eat. For the most part, the food is always good and the service is ok (not excellent because the waitstaff always just seem to be somewhere else). A while ago we had eaten there and I got the Shanghai Pan Fried noodles (a great combo of crispy noodles, sauce, veggies, chicken, shrimp and pork). I do not eat red meat at all and when the dish was brought out, it had beef in it. I let the waitress know that it was not supposed to have beef in it and asked if it could be remade. I watched the waitress walk over to the kitchen and return about 2 minutes later. (That's some fast cooking...) I casually asked her, "You didn't just go in back and pick out the beef, did you? Because I can't eat red meat at all." To which she replied, "Oh, no of course not." She walked away and I picked up the top few pieces of veggies on top and found a piece of beef under them. Nice. So after asking to have it remade the second time, it finally was done right. What did the restaurant offer us for this mess up?? They offered to get my husband another drink from the bar. Really?! No comp'd meal on my part or anything. The worst part was that when the manager came over to talk to me about it she said that she could see it happening because there are so many different things in the dish. I should have just stopped coming after that but we decided to return again for another dinner. Yesterday we went there and got some of the Peking Ravioli for an appetizer. I was getting ready to eat one and cut it into pieces. I suddenly saw something sticking out from the meat in the middle. I thought that it may have been a stem from an herb plant, but no. I pulled it out and it as a thin rubber band. I recognized the manager from the last fiasco and called her over to the table. I told her that i just found the rubber band in the middle of the Ravioli and she said, and I quote, "Oh, that's not surprising." Really, because I'm pretty damned surprised that it was in my food! She takes the appetizer away with our plates and silverware. A new appetizer was delivered to us about 10 minutes later with some plates...but no silverware. We then had to search for our waiter to get us some more. Once the manager came back she said that they would be giving us free desert. Free dessert?? Something that I NEVER order when I go there. Not a free appetizer, not a free anything that would be on the bill, but a free dessert. Then as if that wasn't a big enough annoyance, once the waiter brought us the check and our left over food, he forgot to bring us the desserts! I think it's time to put this restaurant in the "ex" category and move on to something bigger and better. read more

Have eaten here several times, will not do so again. Menu is a fairly standard collection of American-style Chinese cuisine. The portions are generous and moderately priced. Nancy Chang bills itself as a healthier alternative to take-out Chinese; sauces are less oily and used sparingly. Steamed rice is the default. I generally agree that their food is healthier than the same dish from another Chinese restaurant. The problem is the staff. I've had decent experiences there, but I've also had them be openly hostile one too many times. I'm convinced that the management encourages terrible service through either incompetence or spite. Entrees will arrive at different times with no explanation or apology. At least one person will get cold food. Your server *will* disappear for up to an hour. No one will check on you. Orders will be confused or forgotten. Any of that might be forgivable, but the attitude you will get if you, for example, point out that you got something you didn't order, is not. Bottom line is the food here is not good enough to put up with the obnoxiously bad experience. read more

The food was bland...went for the gluten free. It tasted good enough, but didn't settle in my stomach well later on. And...the girl at the takeout counter was absolutely in the clouds dumb. Like, don't know how she breathes on her own. Not a good look for the place. read more

Great Chinese food! Stopped in for a drink while waiting for our take out order. The bartender suggested for us to order the pork buns They got the food ready quickly. When we got home we tried the pork buns first and they didn't disappoint! Definitely will be something we order every time now. read more

I love this place! Food is always delicious, hot and plentiful!! And the exotic drinks... need I say more?

The buffet is bomb. I've been to the dinner buffet and the lunch one; the only difference seemed to be the price. What really wins me over is that the buffet has a good selection of mixed vegetables which balance out all the other great standard fair meet rice and noodle dishes. The food is kinda salty, but Chinese food almost always is. The buffet probably has 10-12 dishes and they are all really good. read more

I love chinese food and have always been looking for a healthy alternative to the "order-out" restaurants. Nancy Chang is just the right place if you don't want to feel bloated from all the partially hydrogenated oils that the other places fry your food in. A little more pricy then other chinese food restaurants in the area but the focus on healthy ingredients totally makes up for that. I also love the huge fish tanks, nice touch. great restaurant! read more

I waited to judge this restaurant until my fourth visit, mostly because I'd heard only wonderful things about it but wasn't overwhelmingly impressed myself the first three times. After the fourth visit was consistently just-above-average, I have to give it only 3 stars. Though I'm glad to have a "healthier" alternative to a typical Chinese restaurant in the area for when I'm craving steamed vegetable dumplings, the dishes here are very mediocre in terms of their flavor...they simply aren't anything to write home about. The atmosphere is much nicer than an average Asian establishment, and the service is generally excellent. I've never had the buffet myself, and it does seem somewhat limited, but is probably a decent deal at $12.95 if you're hungry and in the mood for typical Chinese food with a healthy twist. read more

The food is good but the hostess is absolutely rude and turned us off to this restaurant completely. She basically insulted me, to my face and in front of my husband, and refused to admit to it even when we called her out on it. We have not been back since. read more

Buffet is pretty good. Other menu items can be very good. One of the very few places that serves healthier chinese food (no msgs).

Nancy Chang is one of the best Chinese restaurants ever found in Worcester, MA, which has been offering for years top-notch healthy Asian and specialty cuisines. On top of the regular Chinese and vegetarian dishes we can normally order elsewhere, you can also find both Malaysian and Thai dishes on the menu of which they can be all Diabetic and/or Gluten Free. It is a very pleasant experience to dine in a decent and grand restaurant like this with a very warm and friendly team of hostesses, waitresses leaded by a star manageress with lots of parking space. Their Pu Pu Platter, Beef Teriyaki, Coconut Shrimp, Fried calamari, Peking and/or Chicken Ravioli, Scallion Pie and etc. are the best appetizers I have ever eaten in a Chinese restaurant in the Worcester county. All the salads and veggies are very fresh and fulfilling especially when pairing with their freshly made roast duck, seafood (especially shrimp and fish) or any kind of meat you can order there. Take Out are speedy and hot when picking up with minimal wait time. Hope you all have an enjoyable time either dining in or taking out like us. Jen C. read more