I was in the area getting sushi next-door and had a bit of a wait. I was in the mood for some ribs and wonton soup. So, I went in Nancy Cheng's and ordered that. I also ordered shrimp in garlic sauce. The young ladies that work at the front desk were very nice. Took my order and gave me my food within 15 minutes. Very smooth. The place itself looks really cool and has a good vibe. When I went to go get my sushi I realized they didn't give me any cutlery or napkins. So, I had to run back in there and they gave me these cute little packets with everything that I needed. The the ribs and soup were really good. The shrimp in garlic sauce was just OK. The shrimp and vegetables were definitely overcooked and a little bit mushy. Also, I was surprised it did not come with any white rice. Usually that sort of thing comes with some rice in almost every restaurant I've ever been in. So I would definitely not recommend getting shrimp in garlic sauce. If I'm ever in this area again, I would definitely come back and get those ribs and the wonton soup. read more

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Amazing food! Authentic! Great service. Good vibes. The all you can eat lunch buffet is a great deal.

Nancy Chang is...fine. The space is clean and the menu has a lot of options, including vegan dishes, which is a plus. Some of the apps like the crab Rangoon and Peking ravioli are solid. But overall, the food is hit or miss. Sauces can be overly sweet, and some dishes just feel flat or overcooked. It's the kind of place where one visit is decent, and the next is disappointing. Takeout can be soggy, and the buffet feels tired if you don't hit it early. Service ranges from friendly to forgetful. Nothing was bad enough to keep me from going back if I'm nearby--but it's not a spot I'd go out of my way for either. read more

The food was good, but priced as if it were better and a little bland. Crab rangoons were on point though.

Listen! I only buy Chinese ribs on the bone at your restaurant.Because they're the best in the city. Tonight I got them and i'm so disappointed. They're not black and crispy and crunchy like they usually are , they're not sticky like they usually are. Please, please please do not change this recipe.I Yelp you for this recipe only whoever is making them tonight.Take them off the line I tell people about your food because of these ribs and they're not the same. Do yourself a favorWhoever used to make them get them back.... A true loyal customer brenda Mac donald I will be so sad if these are not the same next time. I\nGive three strikes , and then you're out. read more

We loved all food we ordered; Crab Rangoon, Peking ravioli, Wonton soup, lo me-in, Beef and vegetables, food presentation was great. Each element of the dish was precisely placed. Our server was Cassia very friendly & attentive. She answered all questions about the menu. We sat out in the Patio area, the weather was perfect. read more

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We went for a sis get together for my two nephews birthdays. It was during the day and we were already running late. The restaurant itself is located down the side of the building, towards the back. Something to keep in mind if you are handicapped. We walked in and were told everyone was seated in the back. We were having the Buffett. Apparently the staff was very, very shorthanded and pretty much chose to be rude to us whenever anyone asked a question. They would spin around and snap at us. Food was tasty enough, however there were slim pickings'. Believe it or not, I would like to go back and try it again. Maybe this time during dinner hours read more

Rip off They have poor quality food for the buffets and they will not tell you that soup is a part of the buffet and you need to ask for it. Are we suppose to dream about that m Very disappointed read more

GRINCHED AND SCREWWWGED!!! I accompanied my friend and his family to Nancy Chang for dinner on Christmas -today 12,25,24. When we were ordering 5 wanted the buffet and 2 had food restriction and wanted to order from the menu. We were told that "violated their policy "all of us had to order the buffet or we all had to order off the menu. They had pulled a table over to accommodate our group and my friend suggest That the two (his 88-year-old father with Alzheimer's, and his brother-in-law would Sit apart from the table retuning it to its location but still keeping them close enough To have dinner semi together. That request was denied saying again it was against policy. By now his father was becoming agitated. Anyone who knows Alzheimer's patients knows how challenging it can be to take them out publicity let alone when they become aware of turmoil. The manager could not have been more difficult to deal with and showed no regard In keeping us together on a day we chose to gather for dinner. She only complained about how rude his father was even though she was told he was not well. I was disgusted at the lack of common sense and curtesy. If we had walked in as a group of 5 and a second group of 2, she would have allowed us to sit down together with the tables in their original place. Her reasoning was she knew we were together and somehow that violated her policy! Her inability to see the senselessness of her actions and how it was upsetting all of us not just his father, required us to leave and go to another place in auburn who treated us with respect and consideration providing wonderful service. Nancy Chang's manager should be ashamed of herself but instead she commented on how she had to be there on Christmas! So, I guess she was so miserable herself she wanted to spread the misery. She has no business being in a service position if she doesn't know how to conduct herself. I would NEVER recommend or return there again. Mind you his family had frequented this place and did take out too. I don't see that happening anytime soon either. :( read more

The vegan chicken options are absolutely amazing! The Sizzling (vegan) Chicken with the caramelized onions and tappanyaki sauce and a side of rice is my favorite meal. Highly recommend! read more

Went there in beginning of August around 7:00pm. Bar was full. Dining room around1/2 full or less. Service was very good and friendly. We got chicken wings (must order) Mooshi pork with extra pancakes, spicy dried green string beans and an order of steamed rice. Oh yeah, don't forget the 2 Mai Thais. Everything was delicious. Like mine spicy, so I asked for some hot chili oil and spicy mustard. They make their own (no packets!) The Mooshi was very crispy, smoky and delicious. I will be back - soon. read more

Always our first pick for our Chinese food! Fresh and great tasting. Always on top of nut allergy prep. Will continue to use this great restaurant! read more

Finally a decent Chinese takeout place in the Worcester county. I'm a vegetarian and I had a tough time finding a Chinese place that separates egg items from meat and seafood items. Nancy does a really good job at this. I also love the vegan options. The portion sizes are plenty for two. Spring rolls were crisp. Overall, very good Chinese takeout spot! read more

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The woman could've cared less about the fact my entire order was wrong. Not could she confirm if the incorrect order was actually gluten free. Supposedly how the food can look, varies. Because that makes sense. But you tell me.... The fact that the customer service was shit and the care about gluten free or not was of zero concern is what upsets me most. Always ordered from here but yeah I'm good. Not worth the price nor lack of care. read more

Nancy Chang - What it was to look like...what I've received before... - Chinese Near Me - Worcester, Massachusetts

We had Nancy Chang do a large carry out order for our Christmas dinners Three pu pu platters, orange chicken, shrimp dish, chicken fingers and sweet and sour chicken. We weren't allowed to order the more complex entrees like salmon or duck which was disappointing. Our meals were ready on time and were hot, so they just came out of the kitchen. Everyone was satisfied with their meal choice except me. I was the one that ordered the sweet and sour chicken with white rice. The chicken had a strong aftertaste like it was deep fried in a cooking oil that was either old, or the oil had been burned or something in the oil was burned. The sweet and sour sauce was about as Panda Express as it comes. It was not what I would expect from Nancy Chang. It was a heavy thick overly sweet red sauce with no tartness. It was like red corn syrup.... As I said, the rest of the orders were ok. I would not suggest using Nancy Chang again unless they offered their full menu for the holiday. read more

Yes I recommend but the service has declined over the past 10 years that I have been going. For example when you order a meal it may not include all the ingredients listed on the menu which can effect the overall meals taste. This has happened several times recently. But the downside is when you complain to the restaurant for a fix or a new meal they refuse to make good or correct their mistakes. In one instance I spoke with Nancy the owner and she flatly refused to correct the situation. read more

Nancy Chang's has been solid for years. Even though it not Mr Chang who opens it (I believe under new management) it's still great food and great service. read more

Used to be amazing. Prices have doubled and portions have shrank. They use trendy serviceware to fool the eye with forced perspective to hide the smaller amounts. I find that insulting. New owners. Boooo! read more

Comsider visiting a nearby American-style Chinese restaurant where you can enjoy similar or better meals for half the price. The hostess was less than welcoming, but the server made up for it with their kindness. The restaurant's interior is nicely decorated and features a bar area. read more

I can tell you that the cooks (at least 2 of them) smoke cigarettes while preparing the food. I have a lung disease and can't be anywhere near cigarette smoke. When I voiced my concern, I was yelled at and dealt with rudely. Not only is this a serious health code violation subject to heavy fines if they get caught, it is grossly disrespectful to their patrons and to those who service the business. read more

Nancy Chang - Chinese Near Me - Worcester, Massachusetts

I got a take out order today from Nancy Changs. The food was awful. The pupu platter had shrimp that was over battered and tasted way too sweet I couldn't eat them, the chicken fingers were old, the teriyaki beef was tough and tasteless. The crab Rangoons were somewhat undercooked but still tasted pretty good. The rest of the order, General Chows chicken, chicken fried rice and chicken lo mein were sub par. Their quality has gone way done and we won't be back unfortunately. They used to be good. read more

One star. Wish we could have tried the food. Made a reservation there last weekend, went in and were told there was a wait and our reservation was not honored. Why even have reservations to begin with if you aren't going to honor them? Hostess didn't seem to care like this happens all the time. Understandable if it was like 10 min or something but they quoted us over an hour. Worst customer service ever. read more

This review is based on takeout only. We've tried Chang's twice since we moved to the area, but we are not big fans. Nearly every item we ordered had an unusual taste, both times. I don't know if it's some type of ginger or curry they use in their cooking, but it seems whatever it is, it's in many of their dishes. I'm by no means saying the food is bad but it's just not our taste. It doesn't taste like traditional Chinese food to us, but maybe that's just us. read more

Excellent food. Lots of gluten free options. We enjoyed the Hunan Chicken and the Malaysian Rice Noodles. Friendly staff. I will definitely recommend this restaurant and plan to return when in the Worcester area. read more

Nancy Chang - Gluten Free Malaysian Rice Noodles - w/ eggs, shrimp, chicken & stir fried veg - Chinese Near Me - Worcester, Massachusetts

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Pretty good food. I love their general Taos chicken, if you healthy options, which is a plus!

Went to Nancy Chang's for dinner on a week night. The food was really tasty, the crab ragoons were good! My favorite: the sizzling beef. The Nancy Spicy chicken was good as well. Overall, Nancy Chang's is a solid quality food American-Chinese place without it being too fancy. Parking is available which makes it really easy to stop by. read more

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Paid 24 dollars (20.63 before delivery charge) for a single chicken dish delivered.. no rice.. not even enough for a dinner. Won't ever order from here again. 6' 195 pounds. read more

upsets me to post this review... two weeks ago we ordered teriyaki chicken and beef (separate dishes) chicken Lo Mein...rice large and1/2pint duck sauce ..,approximately $80 dollars ... beef/chicken was so tough ...management definitely has a side business.... owners please want your help...they are not looking out for your family read more

This was the worst Chinese food I have ever had!! Lo Mein was greasy with no flavor ,, Pu Pu platter came with dry leathery teriyaki, rock hard inedible spare ribs, tasteless dry chicken.. DRY DRY DRY!! WAY TOO OVERCOOKED!! DID I MENTION DRY??!!! The won ton soup has a nice flavor and the wontons were decent but there were no vegetables at all in it and it also had a bunch of overcooked ribs floating around.. The crab rangoon were good, Thank god!! At least there was something I could actually digest... With these prices and this quality I honestly dont know how they stay in business.. Maybe the food eaten in is better but I definitely would not recommend getting take out.. Oh and the they give you those little mustard packets like at panda express instead of real mustard sauce!! Horrible!! read more

Food was pretty good. Our favorite dish was the sizzling beef. Our waiter wasn't the best, he kept forgetting our drinks and our check at the end but it could have just been an off day. I would say 7/10 overall experience read more

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I called at 3pm on New Year's Eve. I got a 7pm pick up time. $197.00 order. They were 45 behind and the food was terrible! No soy sauce given and we asked for extra duck sauce and didn't get that. Pork fried rice was sweet and gross. Lo mein and Wonton soup were both very salty. I was given this restaurant by a friend who swore it was the best ever. I live in Auburn, Yong Shin is right around the corner. I should have stuck to them. This food was very disappointing and barely edible. I will never spend my money here again. read more

Delicious Food and great service. Great decor everywhere. There's a bar inside the restaurant. Outdoor and indoor seating. Outdoor seating is tastefully decorated. Our waitress was friendly. We ordered beef lo mein, sizzling chicken, chicken and beef pad thai and beef fried rice. We enjoyed our time here. read more

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Large menu with something to offer everyone in your party. You'll find the typical Chinese-American and a few Thai dishes on the menu and they have an extensive cocktail and alcohol menu. If you visit here, definitely try any one of their cocktails. I heard their Mai Tai is the best so I started with that and I agree! STRONG and flavorful. Already excited to return to try another. I ordered the Singapore Rice Noodles, which is a personal favorite of mine. Although I received a large portion (enough for 2 with leftovers), the dish was dry and lacked spice. However, my dining partner was pleased with her meal, so I might not have chosen their best from the menu. I'd return to try something else, but it's not currently at the top of my list. read more

Nancy Chang - Singapore Rice Noodles - Chinese Near Me - Worcester, Massachusetts

Ordered tonight for the first time in a long time. Haven't lost a step, might even be better than the last time (been years). Always was the best around and is still is. Very organized with what's going on and couldn't have been more professional and super aware of everything and everybody. read more

Nancy Chang - Chinese Near Me - Worcester, Massachusetts

Delicious food. This is my 3rd time eating here. Went for a work outing in December and had a pu pu platter, lo mein and drinks. All were good. Then we got take out a few weeks ago. All was good. Today we went for their soup dumplings. However, they were out of them. So we tried the sampler from the dim sum menu except got 2 of something else since they were out of the soup dumplings. The Crispy Beef Szechuan was delicious. And I didn't expect much with the chicken pad Thai since it's not from a Thai place but it was very good. A little spicy but delicious. I would definitely order both again. The dim sum sampler was interesting. My bf liked the one item that had shrimp in it. The rest we didn't care for. Hopefully next time we go they will have their soup dumplings. read more

Nancy Chang - Beef Crispy Szechuan Beef - Chinese Near Me - Worcester, Massachusetts

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Food was super mid. Not enough flavor. Service was fine, nothing special. Ambiance was alright at most.

$20 meal in a $50 package. I hate bad reviews as I always try to find the lining but here it goes... Visited my daughter at college for a quick meal while I was in town. I wanted a New England style combination plate like I can't get back in Kentucky. I should have read the reviews but my daughter chose it. Two combination plates and two sodas = $51 with tip! Food was fair. Service was fair. Price was so foolishly high I would never recommend it. Obviously the owner has an inflated view of their abilities. This would have been an average 3 star review at a take out place. Paying premiums prices for basic food drove it down a notch in my book. read more

Impressive service as usual,however the place is not the same without the elaborate buffet

The bad: very limited hours. The good: The food is amazing. Everything I have gotten has been top notch, and the chicken curry is the best I have had ANYWHERE. read more

Did takeout today. The crab Rangoon and the coconut shrimp were not even worth eating. Everything else was just ok. I don't think we will be back again. read more