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    Nails by Ken

    4.7 (186 reviews)
    Closed 9:30 am - 7:00 pm
    Updated 2 months ago

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    Response time

    10 minutes

    Response rate

    100%

    Services - Nails by Ken

    Eyelash extensions

    Eyelash extension refill or touch-up

    Eyelash extension removal

    19 More Services

    Eyelash tint

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Bikini wax

    Waxing

    Nails by Ken Photos

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    Recommended Reviews - Nails by Ken

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    Reviews With Photos

    Michelle M.

    My pedicure with an acrylic fill and French tip was pure perfection! The painting was flawless and the massage left my feet feeling brand new. (Feet finder ready! lol jk) The salon was spotless and the customer service was amazing friendly, professional, and attentive from start to finish. My boyfriend got a pedicure too and loved the deep clean and precise nail trimming. Overall it was a five-star experience: clean, relaxing, and beautifully done. I'll definitely be coming back! Actually we'll be coming back. Also keep in mind that parking is a little difficult given that it is located on a main street so give yourself extra time.

    They even made my short stumpy hand look nice with short nails!
    May K.

    Came here for the first time today as a walk-in for a gel manicure/pedicure! I've never had such precision service as I have received here today. I was offered refreshments and a complete price list up front for services to choose from. Bee was very thoughtful and took her time with my pedicure as it had been a while... and my manicure was on point as well! Overall I would highly recommend this salon as it's clean, staff are very attentive, prices are comparable to other places but the service makes this place stand out! Thank you so much for my visit today! Please tip generously because they do not disappoint !

    Acrylic overlay
    Bethanie-grace V.

    I was in dire need of a last-minute nail appointment for New Year's Eve or New Year's Day. I messaged the shop on Yelp the evening of 12/30 and was promptly responded to by Kelly who was able to squeeze me in on New Year's Eve morning. While on the phone, Kelly was very informative about the parking situation and what types of payment they take (cash, card, Zelle, Venmo). She was a very appreciative of my business and look forward to seeing me the next day. Upon arrival I was nicely greeted and sat promptly asking what I would like to drink, which was so nice. The nail tech I happen to get was VY, which I had heard great things about so I was very excited. I showed some inspo photos to VY and she began her work. As she was doing her work she was walking me through her steps and reassuring what her process was and always making sure that I was satisfied with the shape and nail color. When it came to doing the flowers on my nails she suggested adding little vines so it wouldn't look so bare and I agreed so she added them on. She was not pushy at all, if anything she mentioned that if I ultimately did not like it, we can easily remove it and keep my nails as is. I really loved her suggestion and kept it. She was very easy-going. VY was also very efficient and fast with her work, but not rushing at all, again she took her time and always made sure that I was satisfied with my nails. My appointment was at 10:45am, I got seated promptly and I was out by 11:40am. As I was checking out, there was another customer in front of me who was about to leave, and Kelly asked her where she had parked. Kelly offered to walk her to her car with an umbrella since it was drizzling outside. Although the customer politely declined, Kelly was adamant that she walk her to her car so that she wouldn't get wet. That customer, myself, and even a customer who was getting their pedicure were in awe of the service Kelly was giving! Not only that, but I had mentioned about some unfortunate family situation of mine and Kelly was so sweet to give her condolences and give a hug as well, lol! Overall, my manicure experience was fantastic and the customer service was impeccable. I did not get a pedicure, but I would assume it's just as good. I definitely will be coming back to this spot. I do want to mention that this shop is on the main San Pablo Rd. so as others have mentioned, please give yourself enough time to find parking.

    French Manicure
    Yalawnda T.

    This is officially my new go‑to shop! Kelly greeted me with such warmth the moment I walked in, Bee did an amazing job on my manicure, and Tony gave me one of the best pedicures I've had in a long time. The whole team made me feel welcomed and appreciated. Thank you so much for such an amazing experience, I'll see you guys in two weeks

    Fresh Gel-X Set
    Danielle S.

    I can't say enough good things about Nails by Ken in El Cerrito! They took me in last minute--even well after hours--and still treated me with the utmost care and kindness. Not only did they do a fantastic job on my nails, but they also squeezed me in for eyebrows, which was such a thoughtful touch. The vibe inside is warm, welcoming, and relaxing. You can really feel how much they value their customers. Their consideration and attention to detail are unmatched--this is the kind of small business you just want to support again and again. If you're looking for a local gem where you'll be treated like family and leave feeling amazing, this is it. I'll definitely be back soon!

    Robert D.

    Had a wonderful experience today. I called just a bit after opening and they were able to take me right away. They were attentive, listened to my ideas and executed it well. Their service is super friendly and as a queer person they were respectful and asked me how I would like to be called. I left happy with my nails and feeling seen. I'll be back.

    Vy does incredible nails!
    Bea P.

    I've been getting my nails done by Vy for 6 months now. She is meticulous and I always leave with a perfect manicure. Vy shows me all the cool new products and colors and it's always fun deciding what to get. Kelly always greets me when I arrive at the salon and offers me a mimosa or other beverage. She provides a kind of hospitality that you don't find all too often anymore!

    Bubblebath Nails!

    I had such a great experience at Nails by Ken. From the moment I walked in, the atmosphere was incredibly warm and welcoming. The owner, Madame Kelly, clearly has genuine relationships with her customers -- I watched her greet people like old friends, and the whole salon celebrated when one customer shared a positive health update. It really showed how much they care about their clients. Cindy did my nails and did an amazing job. I came in needing a fill on my builder gel nails and one broken nail fixed, and she completely elevated the entire set. The shape is perfect, my cuticles look so clean, and the overall manicure is super polished and healthy-looking. I love a simple, clean set and she absolutely nailed it. The customer service was also top tier. They offered me apple juice in a champagne glass when I arrived, which was such a thoughtful touch. Before I left, Madame Kelly also did my eyebrows and somehow brought them back to life -- they look so much better. Everything was done with care and attention to detail. This was my first visit, but it definitely won't be my last.

    Tony did my pedicure!

    I am in love with the nail shop Nails by Ken. They always treat me like family. They take their time and listen to me. Excellent customer service. Five Star treatment. My pedicure was done by Tony and he did an exceptional job. I felt like I was at a spa.

    Nail set done by Vy
    Diana B.

    Nail technician VY is awesome. She takes her time, she matches the color to your skin tone and she sculptures your nails to perfection. I love her service

    Asked for nude to black ombré with silver chrome cybersigilism detailing and gems. Couldn't be happier with the result!

    BEST NAILS IVE EVER GOTTON! First time getting my nails done here and I will be going back. Shoutout to my artist Vy she did an AMAZING job. -Fast (Did my full set of long nails in an hour a 15 with incredible precision) -High quality - Amazing customer service (everyone was so friendly and caring) - Did exactly what I asked for but better -Good pricing (My set was 100 for Long gel X with ombre cat eye and chrome designs with gems) -Clean and calming environment -Easy to get to (5 minute walk from el cerrito bart) -Quick responses to appointment requests as well as flexible with timing. -Bathroom! -WiFi! -Nail fix FOR FREE if one falls off within 6 weeks of getting them If you're debating when to get your nails done... GO TO NAILS BY KEN!!!

    inspired by another photo on yelp!

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    21 days ago

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    2 months ago

    They were so responsive via message! I loved my pedicure. My feet are so soft and are ready for my vacation. Everyone was so nice!

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    Super friendly responsive excellent work and kind people. GO HERE!!!! Open Sundays and very easy to book.

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    27 days ago

    Would recommend! Kelly and the staff were so friendly and helpful. Totally felt pampered this afternoon :)

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    8 months ago

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    2 months ago

    Love this place! They can always get me in, the quality is always good, and I get a free mimosa.

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    Page 1 of 5

    Nails by Ken Reviews in Other Languages

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    Review Highlights - Nails by Ken

    Before I left, Madame Kelly also did my eyebrows and somehow brought them back to life -- they look so much better.

    Mentioned in 43 reviews

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    Absolutely LOVE the idea of this store and was excited to start shopping here. It offers many…read morebasics including food and non-food items. I did buy some liquid hand soap that smells really good! My issue is with the prices. You would think that buying essentially "bulk" product without containers would be cheaper, but no. My hand soap refill cost more than the original soap I had bought in the dispenser. Even still, I later wanted to go back to refill my laundry detergent to avoid buying another giant plastic tub, but, come to find out it costs over 3x more (!!) than just repurchasing the tub. I feel I could justify a small price increase to help the environment and support a small business, but I just can't justify paying 300%. Really sad because I really want to support zero waste, but, life is already so expensive. If they could find a way to lower prices, I'd become a regular.

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    As my handful of Yelp fans know, I reserve one star reviews for scams where I have given the…read morebusiness three tries to make things right and they failed - and where it is simply not feasible for me to sue them. In this case, I placed an order on Walgreens.com for 12 items and was willing to pay a shipping charge since there were 12 items and I could spread out the relatively high shipping charge across those items. When the items arrived, guess what? there were only five items - but they still charged me the full shipping charge and cancelled the rest of the order. Had I known that they would do this, I never would have placed the order. I would've placed it from a competing company. When I called Customer Service and asked for a proportional refund of the shipping charge, I was told that there was no way to refund it because I had not ordered enough items to trigger free shipping. They also told me that I had ordered an out of stock item - but there was no way for me to know that I had ordered an out of stock item because the website didn't tell me that the item was out of stock. This seems like a relatively straightforward scam: allow the customer to place an order that cannot possibly be fulfilled, then charge the customer a surcharge which cannot be refunded, then deliver the customer less than what they had ordered and give only a partial refund. When I asked who was responsible on the customer service call, they told me that the items did come from the store so that is why this is the place that is receiving the one star review. But I suspect that the Walgreens e-commerce team is the guilty party here. In any case it looks like my one star review won't do much additional damage to this location since it is already in the dumps on Yelp. If you are a consumer protection advocate or a journalist, feel free to contact me for additional information.

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