They are sneaky and will add random fees when it's time to pay…read more My fill in + design was supposed to be $58. When it was time to pay, they added on 2 different charges totaling $88, then added more fees for using a credit card, which then totaled $91.34-without mentioning any of this or having it posted anywhere in the salon.

be aware: I called this salon and ask the prices beforehand. Man on the phone said a fill-in is $43…read morewith gel color and the ombré design is $15 & no additional charges for cutting down. That would be a total of $58. After my nails were done, he shows he a screen for $88. Picture of the breakdown posted. Surpise fees added on. I then decided to pay by card and the screen changes again to $91.34. without saying anything, a new fee for using a card. My nails would not even be considered long but I was charged for "Large" full-in and extra to shape it after the cut-down. This is terrible business practice and this is why nail salons are getting a bad reputation.

I'm very picky when choosing a salon. Just recently I was traveling back to Brooklyn to see my nail…read moretech but the commute was a lot so I figured I'd try a place nearby. Initially, I wasn't going to give this place a chance due to the not so great reviews but figured I'd try them out. The first nail tech I had was Hao, but when he was unavailable he recommended I check out Sam. They're both good. Sam is ALWAYS up for a challenge & keeps me happy when I want my crazy designs. My husband also likes for her to do his gel manicures. The spa pedicures could def be longer, & at times I feel like the regular pedicures are rushed but overall it's a fun experience getting serviced here. You just have to choose your tech carefully, everyone's work is different. I haven't had any real complaints until this week. I called the store to ask their closing time & was told 8pm. On several occasions while there late, customers walk in & are still able to get a quick service done which is why I walked in. Two things that rubbed me the wrong way about this experience.. 1) The woman who answered the phone picked up & said "hello.. so I asked "is this Oc Nail? She replied yes. You should never, ever answer a business phone line this way; it's very unprofessional. 2) Upon arriving at the store a little after 7:30pm after a 30 min drive I encountered the woman who answered the phone & explained that I need a fill-in or one nail repaired. I was told they're closed, they took the last person @ 7:30pm. I asked if my nail could be repaired, again was told there's no one to repair it. I stressed my concerns to her about how she answered the phone & knowing what to say & what not to say because you don't know if you're speaking to an existing customer, a new customer or possibly someone looking to walk in for a quick service.. people are human, things often come up @ the last min, you have to expect any & all circumstances. I spoke to the owner & she also agreed with the lady so according to them I was in the wrong one & should never feel like that as a customer. My frustration stems from the lack of communication. Normally, another girl answers the phone. She always respectful, knows what to say & ask when customers call...her customer service is top notch. At any establishment, an owner is set to a high standard while ensuring their customers are satisfied. I'm usually satisfied with the service but wasn't satisfied with the way things were handled. Overall the business has a lot of potential, the owner's attention to detail is on point & they're work is good.. they just have to do better with communication.

I had the absolute worst experience at this nail salon, she completely rushed through my set and…read morehad an attitude when I tried to correct her. I got my nails done yesterday and it looks like I got my nails done 3 weeks ago. She didn't take her time or listened to what I wanted

I Love this place, clean and Hannah does the best nails! I can go weeks without a fill and they do…read morenot charge for EVERYTHING you want done - Like they don't charge extra for reshaping your nails to what you had - which to me is huge, So to me, when you are getting your nails done - part of that is to reshape and clean up your nails? I have been to places when you want your nails reshaped... extra 5.00, when you want to have 1 nail different... extra 5.00 - i went to one place once and they charged for EVERYTING except the air you were breathing in the salon, if they could do that, I am sure they would have! Chocolate Spa is amazing! Thats all, have a great day!

First time to this establishment & was impressed with the very large area, cleanliness. It had soft…read moreplaying music, tv's on. I felt very comfortable walking in & being helped. Kevin took his time and did a great job cleaning up my nails after not having been able to get done in 3 weeks. He was sensitive, gentle & careful. I was very pleased all around. I went back 2nd time & just as pleased. My nails look great. It is a very relaxing experience for me. And my favorite, there isn't a lot of chatter. I was recommended to Chocolate Spa and love it. Thank you Kevin & Chocolate Spa.

I made an appointment 3 weeks in advance. Jason told a walk in he would do her nails. This man…read morerushed my nails and did a half ass job. The style I wanted, which was so simple he pretended he couldn't do. I have been going to this man from when he worked at Top Nails. He has always been able to do any design. I wasn't happy at all with the rush job he did with my nails. When it was time for my pedicure, he asked if I would wait 20 minutes while he did the walk-in nails. I told him no. I had just done 16 hours at work, I had a wedding to go to, and then I was leaving for vacation 2 days later. Do you know Jason walked away from doing my pedicure and said im going to do her nails because she has been waiting too long? I kindly got up, and I told him I would never come back to his nail shop ever again. I had an appointment, and you pushed me to the side for someone who walked in. All because he's money hungry. I told him, "You dont treat your customers that way. Remind you, one of his workers had dropped glue in my eyes, and I had to be rushed to the E.R. I could've sued him. But I didn't. Thinking he was a stand-up go. He's not a good person at all. I've never felt so disrespected in my life. I would never step foot into his establishment ever again.

NEW OWNERS! I love them! I have been going to Jason for a while now and he never disappoints. Very…read morehappy him and his family were able to open their own shop. Check them out!

I've been on the hunt for my go-to place in Middletown to get a pedicure and unfortunately this…read morewasn't it. It's not terrible but not great. The man who did my pedicure was thorough and would've been great if he didn't cut me on one of my toes. The nail polish also seemed old and goopy which affected its application and made it look a little goopy. The plus side is the place is nice and large and there was no wait time when I arrived. Will I be back? Probably not. The search continues!

The Good and the Bad. On Friday, December 19, 2025, I went in around noon and requested a regular…read morepedicure and manicure. The good: I didn't have to wait long. Linda, the manicurist who attended to me, went out of her way to do a good job, gently cleaning my cuticles, applying the polish with impeccable technique, and working carefully. I fell asleep while she massaged my feet and hands. Everything seemed perfect; I left a good tip and left happy. But it was only 24 hours before the bad stuff appeared and ruined my experience. Linda's excellent work was completely ruined by the low-quality polish they offer there. That evening, while traveling to Albany for dinner with my husband, I noticed one of my nails was getting damaged, but I didn't pay much attention to it. The next day, we attended a breakfast hosted by my husband's company, which was attended by his bosses, colleagues, and their spouses. During breakfast, I noticed that the polish on all my nails was starting to chip. I had to hide my fingers while I ate to hide my embarrassment. My recommendation: the business should invest in better quality nail polish. I, for one, would return just for Linda's excellent service, but I would bring my own polish.

Danielle was amazing. I usually hate looking at my feet. It's the main reason I avoid…read morebeaches--embarrassed about having my feet exposed. Danielle restored my toenails and my feet are gorgeous! I can't stop looking at them. Actually bought a pair of flip flops today. I honestly had doubts when my friend told me about this place. But now I'm super grateful.

I had my first pedicure with Trixie this morning and it was the best pedicure I have ever had! She…read moreis so knowledgeable, gentle and meticulous. Very highly recommended, especially if you have any issues with your feet and/or nails.

15 year customer- Been with Mary (& sometimes Lucy) every month for full sets, fills, spa…read morepedicures, eye brow waxing and custom nails shapes and designs. 100% Highly Recommend. Always lovely, always professional. I'm a VIP member as well. Love that!

Please go see Mary.Five days before my birthda,Icalled for a last minute reservation and I told…read morethem I was on my way and they were happy to take me. I' m very particular but Mary took her time scrubing my feet.I would highly recommended her. Thank you Elvira McKenzie

I was treated with respect they made me laught , but the next day after getting my toes done , my…read morebig toe broke off , so I went to my town nail salon to find out the girl didn't even put no application she just put the tip and gel

Went in for a mani/pedi felt rushed, job came out horrible. Don't know if the owner was away like…read morethe saying goes cats away nice will play and not do a good

It's an amazing experience every appointment. Gabby always makes sure my nails look amazing. It's…read morebeautiful inside and they always have a relaxing ambiance. I've been going to her over a year now and I will never go to anyone else.

From the owner: At Pressed and Polished we are dedicated to delivering a luxurious nail and esthetics experience…read moretailored to each client’s unique needs