Amazing Service and CLEAN Everyone Does Amazing Nails and…read moreCares for each Client, that I see when I'm getting my Nails done. Leidy does my nails. She is very sweet,

This is the best nail salon in Middletown by far. This is my second time here and we brought my…read moredaughter for her 5th birthday and they went above and beyond. I brought some balloons in before hand but they then brought their own balloons, a birthday sash, and a crown for her. They were super sweet and welcoming. Our pedicures were amazing and my first time here my gel pedicure lasted twice as long (6 weeks) than when I got them done at chocolate nail. We will definitely be back!!

I'm very picky when choosing a salon. Just recently I was traveling back to Brooklyn to see my nail…read moretech but the commute was a lot so I figured I'd try a place nearby. Initially, I wasn't going to give this place a chance due to the not so great reviews but figured I'd try them out. The first nail tech I had was Hao, but when he was unavailable he recommended I check out Sam. They're both good. Sam is ALWAYS up for a challenge & keeps me happy when I want my crazy designs. My husband also likes for her to do his gel manicures. The spa pedicures could def be longer, & at times I feel like the regular pedicures are rushed but overall it's a fun experience getting serviced here. You just have to choose your tech carefully, everyone's work is different. I haven't had any real complaints until this week. I called the store to ask their closing time & was told 8pm. On several occasions while there late, customers walk in & are still able to get a quick service done which is why I walked in. Two things that rubbed me the wrong way about this experience.. 1) The woman who answered the phone picked up & said "hello.. so I asked "is this Oc Nail? She replied yes. You should never, ever answer a business phone line this way; it's very unprofessional. 2) Upon arriving at the store a little after 7:30pm after a 30 min drive I encountered the woman who answered the phone & explained that I need a fill-in or one nail repaired. I was told they're closed, they took the last person @ 7:30pm. I asked if my nail could be repaired, again was told there's no one to repair it. I stressed my concerns to her about how she answered the phone & knowing what to say & what not to say because you don't know if you're speaking to an existing customer, a new customer or possibly someone looking to walk in for a quick service.. people are human, things often come up @ the last min, you have to expect any & all circumstances. I spoke to the owner & she also agreed with the lady so according to them I was in the wrong one & should never feel like that as a customer. My frustration stems from the lack of communication. Normally, another girl answers the phone. She always respectful, knows what to say & ask when customers call...her customer service is top notch. At any establishment, an owner is set to a high standard while ensuring their customers are satisfied. I'm usually satisfied with the service but wasn't satisfied with the way things were handled. Overall the business has a lot of potential, the owner's attention to detail is on point & they're work is good.. they just have to do better with communication.

Absolutely rushed my nails and did the most sloppiest job I've ever seen. Will not return.read more

I was really looking forward to getting my nails done here, but unfortunately I left disappointed…read more The final result didn't look anything like what I had asked for or envisioned. I understand that not every set will be perfect, but I expected better communication if the design couldn't be achieved or suggestions for an alternative. The experience itself was okay, but the quality of the finished nails didn't meet my expectations, especially considering the cost. I hope they can improve by taking more time to understand what clients are looking for and making sure expectations are aligned before starting.

I Love this place, clean and Hannah does the best nails! I can go weeks without a fill and they do…read morenot charge for EVERYTHING you want done - Like they don't charge extra for reshaping your nails to what you had - which to me is huge, So to me, when you are getting your nails done - part of that is to reshape and clean up your nails? I have been to places when you want your nails reshaped... extra 5.00, when you want to have 1 nail different... extra 5.00 - i went to one place once and they charged for EVERYTING except the air you were breathing in the salon, if they could do that, I am sure they would have! Chocolate Spa is amazing! Thats all, have a great day!

I made an appointment 3 weeks in advance. Jason told a walk in he would do her nails. This man…read morerushed my nails and did a half ass job. The style I wanted, which was so simple he pretended he couldn't do. I have been going to this man from when he worked at Top Nails. He has always been able to do any design. I wasn't happy at all with the rush job he did with my nails. When it was time for my pedicure, he asked if I would wait 20 minutes while he did the walk-in nails. I told him no. I had just done 16 hours at work, I had a wedding to go to, and then I was leaving for vacation 2 days later. Do you know Jason walked away from doing my pedicure and said im going to do her nails because she has been waiting too long? I kindly got up, and I told him I would never come back to his nail shop ever again. I had an appointment, and you pushed me to the side for someone who walked in. All because he's money hungry. I told him, "You dont treat your customers that way. Remind you, one of his workers had dropped glue in my eyes, and I had to be rushed to the E.R. I could've sued him. But I didn't. Thinking he was a stand-up go. He's not a good person at all. I've never felt so disrespected in my life. I would never step foot into his establishment ever again.

NEW OWNERS! I love them! I have been going to Jason for a while now and he never disappoints. Very…read morehappy him and his family were able to open their own shop. Check them out!

I've been on the hunt for my go-to place in Middletown to get a pedicure and unfortunately this…read morewasn't it. It's not terrible but not great. The man who did my pedicure was thorough and would've been great if he didn't cut me on one of my toes. The nail polish also seemed old and goopy which affected its application and made it look a little goopy. The plus side is the place is nice and large and there was no wait time when I arrived. Will I be back? Probably not. The search continues!

The Good and the Bad. On Friday, December 19, 2025, I went in around noon and requested a regular…read morepedicure and manicure. The good: I didn't have to wait long. Linda, the manicurist who attended to me, went out of her way to do a good job, gently cleaning my cuticles, applying the polish with impeccable technique, and working carefully. I fell asleep while she massaged my feet and hands. Everything seemed perfect; I left a good tip and left happy. But it was only 24 hours before the bad stuff appeared and ruined my experience. Linda's excellent work was completely ruined by the low-quality polish they offer there. That evening, while traveling to Albany for dinner with my husband, I noticed one of my nails was getting damaged, but I didn't pay much attention to it. The next day, we attended a breakfast hosted by my husband's company, which was attended by his bosses, colleagues, and their spouses. During breakfast, I noticed that the polish on all my nails was starting to chip. I had to hide my fingers while I ate to hide my embarrassment. My recommendation: the business should invest in better quality nail polish. I, for one, would return just for Linda's excellent service, but I would bring my own polish.

Danielle was amazing. I usually hate looking at my feet. It's the main reason I avoid…read morebeaches--embarrassed about having my feet exposed. Danielle restored my toenails and my feet are gorgeous! I can't stop looking at them. Actually bought a pair of flip flops today. I honestly had doubts when my friend told me about this place. But now I'm super grateful.

I had my first pedicure with Trixie this morning and it was the best pedicure I have ever had! She…read moreis so knowledgeable, gentle and meticulous. Very highly recommended, especially if you have any issues with your feet and/or nails.

Very quiet, very serene. Very good treatments. The price is reasonable. The wait time has never…read morebeen too long, especially if you call ahead. Very grateful and courteous staff.

Please go see Mary.Five days before my birthda,Icalled for a last minute reservation and I told…read morethem I was on my way and they were happy to take me. I' m very particular but Mary took her time scrubing my feet.I would highly recommended her. Thank you Elvira McKenzie

I am not writing a review against who did my nails. She was very sweet. I did a French gel…read moremanicure for my birthday did it on Wednesday birthday Friday. One of my nails chipped same day. I called next day with no problem redoing that nail. This is not the first time this happened but tjiscis not the place I usually do my nails they were busy. I believe nail products are old or cheap. The same nail chipped again but I didn't bother. I just won't get them done there. I feel they need to clean there equipment there all have nail polish on the outside of them or purchase new ones all black. They do not have dryers for regular nail polish which is terrible.

I was treated with respect they made me laught , but the next day after getting my toes done , my…read morebig toe broke off , so I went to my town nail salon to find out the girl didn't even put no application she just put the tip and gel