Called same day and got an appointment and I'm so glad to finally find a local salon that does…read morequality work with fun nail art at a great price. Jenifer did my nails and she was so patient with me and incredibly kind. I will be back!

Made a last minute appointment for myself and my two girls - this place was great! My daughters…read morewere really happy with their Disney design nails (in time for our trip) and my pedicure was great. The staff was incredibly professional and friendly - great experience overall!

This place is fantastic and probably the best in Middletown if not Orange County if not NY. This is…read moremy short review keep reading for the full story; go here you won't regret it. I got a full set that is EVEN, BEAUTIFUL, and PERFECT. There literally perfect in every way. I also got their deluxe pedicure and it is way worth the price. It was the best pedicure I've ever had. Everyone is super nice. These ladies are up to date on trends and techniques. Go here! Long story: I went to my regular place after being in quarantine, I made the apt and still had a long wait. I got a pedicure and they just scrubbed my feet, cut my already cut nails. then painted my toes. Awful for the price, I then got a full set. I told the tech (who I've been seeing for over a year now) I didn't want the color on my toes on my hands and she still did it I told her 6 times at least no, she told me don't worry I'll love it. Color I can get past but the nails were all different lengths and crooked. Next day I called here they got me in same day due to a cancellation. I sat with JaneyLiz she tried to save the nails at first, she measured them out (I've never seen anyone in Middletown measure their nails!) they were 3 different lengths, and they were so crooked it wasn't worth saving. I also want to note the steps there taking for covid in the shop are so above and beyond. She started soaking my hands and I asked for a deluxe pedicure so we went to start that. It was the best pedicure I've ever had, it was relaxing and everything felt and smelt amazing. I usually walk out of pedicures disappointed but my feet are super smooth and it's not just the amount of lotion they put on like at other places. She ever joked around about using the toe color on my hands since I mentioned what happened. After the pedicure she started my nails I gave her free reign with the only guideline that it was summery. She delivered. My nails look amazing and I'm glad I went here and will never go anywhere else! At my last place I'd ask for something and be told no, or that they can't, or that they don't have what they need for that, not here. They know what there doing! I initially was hesitant to go here based off the yelp reviews specially that if your not a 'friend' of one of the girls you won't fit in, but that's not the case or at least I didn't feel that way. JaneyLiz made great conversation with me, and at one point I was talking to the other tech as well, and the one tech made sure I was comfortable and having a great pedicure. When I went to pay I was also told I have 2 weeks to go back if there's any breaks or chips, you don't get people who stand behind there work like that anywhere else!

Let me start by saying my nails did come out amazing. I came in with a picture and my tech was able…read moreto match it perfectly. I got a ton of compliments, but because of my experience, wouldn't recommend. I made an appointment online for early on a Saturday afternoon because I had to work that evening. I got a text that morning asking if I would be willing to push my appointment back. I immediately responded saying that wouldn't work because I had to work that evening, and didn't get an initial response. I called later in the day to confirm, and we came to an agreement of a later time, but not as late as initially suggested. (My appointment was for 1, and we agreed on 1:30 vs 2 pm) When I arrived, the tech let me know she was finishing up with her previous client, no big deal. I sat and just scrolled social media to kill time. When my tech finished, instead of taking me, her and the rest of the staff began taking promo pictures and a short commercial for the shop. I can respect that this is a business and there is a need for advertising and getting the name out there. I just don't understand why it needed to happen mid Saturday afternoon with booked appointments waiting. I finally got into the chair around 230. And while my tech was super apologetic, she also let me know there was no way she could finish the design before I needed to leave for work. She did apply the tips and acrylic, and shaped the nails. And we agreed that I could come back later (after my shift) to complete the look. When I called and texted on my lunch break I got no response, and the shop was closed when I left work. Early the next morning I got an apology from the tech with an explanation, and a promise to finish the look that afternoon. I returned to the shop around 130, and waited alone in the parking lot until 2:30 when she finally showed. Even though we had agreed on 1:30pm. She finished the set almost 3 hours later. And again let me reiterate, the set looked beautiful. I was getting them done for a vacation and they were perfect. I'm not at all criticizing the skill of these techs, because they are spot on. I just wished I would have been serviced better. While the tech was very sincere and apologetic about the entire experience, it still left a bad taste in my mouth.

Amazing Service and CLEAN Everyone Does Amazing Nails and…read moreCares for each Client, that I see when I'm getting my Nails done. Leidy does my nails. She is very sweet,

This is the best nail salon in Middletown by far. This is my second time here and we brought my…read moredaughter for her 5th birthday and they went above and beyond. I brought some balloons in before hand but they then brought their own balloons, a birthday sash, and a crown for her. They were super sweet and welcoming. Our pedicures were amazing and my first time here my gel pedicure lasted twice as long (6 weeks) than when I got them done at chocolate nail. We will definitely be back!!

I'm very picky when choosing a salon. Just recently I was traveling back to Brooklyn to see my nail…read moretech but the commute was a lot so I figured I'd try a place nearby. Initially, I wasn't going to give this place a chance due to the not so great reviews but figured I'd try them out. The first nail tech I had was Hao, but when he was unavailable he recommended I check out Sam. They're both good. Sam is ALWAYS up for a challenge & keeps me happy when I want my crazy designs. My husband also likes for her to do his gel manicures. The spa pedicures could def be longer, & at times I feel like the regular pedicures are rushed but overall it's a fun experience getting serviced here. You just have to choose your tech carefully, everyone's work is different. I haven't had any real complaints until this week. I called the store to ask their closing time & was told 8pm. On several occasions while there late, customers walk in & are still able to get a quick service done which is why I walked in. Two things that rubbed me the wrong way about this experience.. 1) The woman who answered the phone picked up & said "hello.. so I asked "is this Oc Nail? She replied yes. You should never, ever answer a business phone line this way; it's very unprofessional. 2) Upon arriving at the store a little after 7:30pm after a 30 min drive I encountered the woman who answered the phone & explained that I need a fill-in or one nail repaired. I was told they're closed, they took the last person @ 7:30pm. I asked if my nail could be repaired, again was told there's no one to repair it. I stressed my concerns to her about how she answered the phone & knowing what to say & what not to say because you don't know if you're speaking to an existing customer, a new customer or possibly someone looking to walk in for a quick service.. people are human, things often come up @ the last min, you have to expect any & all circumstances. I spoke to the owner & she also agreed with the lady so according to them I was in the wrong one & should never feel like that as a customer. My frustration stems from the lack of communication. Normally, another girl answers the phone. She always respectful, knows what to say & ask when customers call...her customer service is top notch. At any establishment, an owner is set to a high standard while ensuring their customers are satisfied. I'm usually satisfied with the service but wasn't satisfied with the way things were handled. Overall the business has a lot of potential, the owner's attention to detail is on point & they're work is good.. they just have to do better with communication.

My teen went in for what should have been a straightforward gel manicure with tips, and…read moreunfortunately the experience was extremely disappointing. Her nails were filed down far too much on the sides, the shaping was uneven, and her cuticles were left irritated and damaged. What concerned us most was the pricing. When she went to pay, she was initially told the total was $150. Then when questioned the m price suddenly changed to $80. We will not be returning. I strongly recommend confirming all prices in advance and getting a clear breakdown before any services are performed. Buyer beware.

Rita was amazing. fast and efficient. def will be returning! she did mine in 40 mins full setread more

I dropped in 3 days before Christmas at 3pm. The receptionist said I could walk in then proceeded…read moreto tell me how lucky I am because I should have made an appointment. I just moved into the area and this was my 1st time here, but okay that's fine. The entire time she was answering the phone, making & writing appointments down, also getting up to assist people multiple times during my spa pedicure...umm, not cool but okay. She was rushing to file my nails and cute me pretty bad. She said the file was sharp but actually the file was dusty and needed replaced. The tech needed to slow down. My toe is still in pain days later. I also just noticed last night that my polish is chipped, which is why I'm writing this review! It's Christmas Eve, and 1 day of working from home, not going outside, and somehow my polish is chipped, smh...$60 bucks later, my toe hurts and my polished is chipped. Needless to say, I will not be frequenting this establishment again. Update: 3 hrs after my initial post, more polish chipped off. What a waste of time, money, effort and pain. Right before Christmas too... Good luck to anyone reading this. I hope my review helps someone!

I went to bad Kitty claws after having a bad experience at another salon. Danielle was awesome, not…read moreonly was she pleasant, she was very educational in teaching me how to keep my nails healthy. My feet have never looked so good. She was also extremely funny. I had the best time! I never laughed so much getting a pedicure. I will definitely return. I recommend everyone to check her out.

Danielle was amazing. I usually hate looking at my feet. It's the main reason I avoid…read morebeaches--embarrassed about having my feet exposed. Danielle restored my toenails and my feet are gorgeous! I can't stop looking at them. Actually bought a pair of flip flops today. I honestly had doubts when my friend told me about this place. But now I'm super grateful.

Professional and friendly staff…read more Daisy was my masseuse and she is fantastic. Following the massage I felt rejuvenated like I have not before. I now am looking forward to trying their scalp and facial treatments. Their online booking is also easy and makes planning super straightforward. Overall great experience and highly recommend it.

This review is a little late, but absolutely worth sharing…read more My husband and I were gifted a couple's massage by friends, and this was our first time visiting this establishment. From the moment we arrived, the staff was extremely friendly and welcoming. We initially misunderstood and thought appointments weren't necessary. Once it was explained to us, we scheduled a session for later that day and returned about three hours afterward. We waited briefly, about six minutes, in the seating area before being escorted upstairs. Our massages were one hour and included full body and hot stones. The ladies who worked with us were professional, kind, and attentive. They focused on pressure points without being invasive, and both my husband and I felt completely relaxed and cared for. We already knew we would return. As we were leaving and getting into our car, one of the staff members came outside to let us know that our package also included a facial, which we hadn't received. We hadn't even realized it was missing. She told us she would provide another gift certificate so we could come back for the facials. That level of honesty and integrity goes a very long way with us. Overall rating: 4.5/5. We have already scheduled our couple's facials. The experience was well worth it, and we highly recommend this place.

It's an amazing experience every appointment. Gabby always makes sure my nails look amazing. It's…read morebeautiful inside and they always have a relaxing ambiance. I've been going to her over a year now and I will never go to anyone else.

From the owner: At Pressed and Polished we are dedicated to delivering a luxurious nail and esthetics experience…read moretailored to each client’s unique needs

Idk everytime I try a new place, they suck! And back to star nails I go. Just a gel mani but they…read morelook nice for a long time!

Quick and very skilled staff. Really impressed with cleanliness and beautiful space. I'm always…read morepleased with my service!

Today was my first experience at The Wax Room and it was a great one. I had never been waxed before…read moreaka "Manzillian" but an arm injury made me seek other grooming options, so it was something very new to me. Kathleen provided my service and I was kind of nervous going in and that completely went out the window. Would've thought I'd been going there for years. The interior was very nice and the staff very welcoming, personable. As for service very professional with a very nurturing touch. Might have to make another visit with this great shop and there great staff.

My experience has been with Kathleen. She's 5 star ! So kind and explains each step…read moreOf the process so you have an idea what to expect. The studio is beautiful! So clean and inviting. Bookings are super easy with their online system. Pricing is extremely fair and so worth it.