Awful customer service! I came for a gel French pedicure. Ginny did my nails and I told her that I wanted the white part thick. I came home which was my mistake without checking closely. There was no point of the French pedicure if the white part is thin. I came back but the next day was a holiday so they were closed. The next day I came back again in the evening. The lady in the front told me to come back in an hour at 7:15pm and she said she'll take care of it. I came back and sat down. The lady saw me and did not say anything. I sat there for 30 minutes, she just totally ignored me. I had enough and left. Not coming back. I don't recommend this place. Just awful. What's the point of having me come back at 7:15pm? I just wasted my time. If they didn't have time to take me, she should have said so instead of letting me drive back and forth and to wait 30 minutes for nothing. I normally don't wait more than 15 minutes but I was trying. Definitely a 1 star. Wish I can give a rating of 0 read more

First, we had an appointment and waited an hour to be seen. Second, we got dip powder nails one with regular nails and one with glued on tips, supposed to last 2-4 weeks. They lasted one week. Completely chipped on one of us and all nails completely came off on another after just 5 days. We would not recommend this place; although my pedicure was quite good. Still not worth being there for 3 hours. Their time management is not good and perhaps their technique or dip powder is old. My guess is both, as my dip nails are so thick . Never paid $200 for nails to last less than one week. They typically last 3-4. I called them and asked how long they should last before I mentioned how long ours lasted and was told 2-3 weeks. Then when I told her both of ours lasted less than one, I was told it was our nails that were the problem, even though I've been getting nails done for 30 years and they always last weeks. A regular manicure would've been the same lasting time, but much less expensive and much less time consuming. We agree to pay more for higher quality, longer lasting nails and we did NOT get what we paid for. Will not be returning and now I have to pay even more money to have them fixed. Not cool. read more

Nail Design - The dip powder that was supposed to last 2-3 weeks and massively chipped after just 5 days. I paid $70 for this. - Nail Salons Near Me - Ashburn, Virginia

See all

Great service!! They were very accommodating to me sending me a picture ahead of time! Trish is awesome, extremely talented as you can see from the picture read more

Nail Design - Exactly like the picture I showed her! - Nail Salons Near Me - Ashburn, Virginia

New owners; new management!! Truly a very nice place with new equipment, great vibes, excellent customer service. The place needed a redo. Both, Trish and Nina did it. Their work is good and they take the time to provide good service. Their prices are reasonable. I enjoy coming back and staying loyal to their work every two weeks. I do recommend it. I get dip and gel polish on my hands and regular pedicure. I have gotten my eyebrows waxed too. read more

Nail Design - Interior - Nail Salons Near Me - Ashburn, Virginia

See all

The worst nail salon ever, the lady who was doing my manicure was so rude and didn't know how to behave with a customer and completely ruined my manicure I would have done it much better and cleaner at home . BEWARE OF THIS PLACE AND DO NOT WASTE YOUR HARD EARNED MONEY HERE!!! read more

See all

After my worked out this morning, I saw an amazing Grand Opening event at the Nail Salon next to the Gym, so I went home and took my girlfriend to this salon around noon today and she said it was a wonderful experience. The salon has been renovated with elegant design and modern Furnitures. The staffs and the two new managers are very friendly and professional. We are new to this area, and we understand that there are many nail salons in Ashburn, but in my opinion, this salon may be one of the coolest salons. You don't have to take my word for it - and what do you have to lose?? - Go and Give It a Try, I am sure you won't go anywhere after your visits. Many well wishes to the new owners and their staffs. read more

Trish was very nice and she took the time to provide a very good service. I will definitely come back!

I love this hidden gem!!! I always leave happy and feeling beautiful! I've brought many friends here and each one has agreed that this place is awesome. The classic spa pedicure is AMAZING- comes with extra scrubs, leg masques, hot towel wraps, paraffin wax, and a 15 minute oil massage on top of everything else included in the pedi service. Manicures are always spot on- I love that they do such a great job painting and they have a ton of colors to choose from (gel and regular). The whole aroma of the salon is clean, relaxing and fun. Their prices are great too- you are getting great quality service for a good price. I've come in at all different times and they've always been able to see me, even when i come in with a group of friends. The nail techs are always nice and friendly too. This place is amazing- Would recommend to everyone!!! read more

Nail Design - Full set with gel - Nail Salons Near Me - Ashburn, Virginia

I love going to Nail Design. I have been going to Tina since 2012 and she is the best! She takes good care of me for my spa pedicures! She is also good with brow, lip, and chin waxes. She is highly recommended! read more

I called 15 minutes for a pedicure before coming. When I got in, there were two nail techs and no customers but me. I was told to find a nail color by one technician, the other tech was on the phone. I took my time choosing my color... then a new customer walked in, white mid-40's looking lady and didn't call in. Well, the nail tech kinda blew me off and then ended up catering to her (the other nail tech was still on the phone). I thought, well maybe the other tech is going to do my pedicure--no big deal. I was told to sit in station 1, and that other lady who left me turned on my water and told me "just a few minutes". I was waiting for the other lady to get off the phone--she didn't. Then a different nail tech walks in and 10 minutes later she ends up on my station setting me up. I'm mad because I called first, and I was there first. I am Asian, too, but was left hanging. Honestly felt a little racism/classism going on. Whatever the case may be, I won't be coming back. Plus the other nail tech that ended up doing my pedicure felt like she rushed it. I asked for the classic spa, too. Oh well. Lessons learned. Two stars for decent looking toes. Service sucked though. read more

I've been in the NOVA area for about 5 years. I've tried SEVERAL nail salons only to be disappointed by the quality, wait time, or how long the polish lasts. I've been going to Nail Design for 2 years and I WILL NOT go anywhere else. The staff is nice, the facility is clean, and I ALWAYS love how my nails turn out (I'm constantly getting complemented on them). I get gel polish on my natural nails and they last 3-4 weeks. I only entrust my nails to Tee...SHE'S AMAZING! I get a gel manicure and can be in and out in 45 mins to an hour. I always make an appointment and never have to wait longer than 5 mins, but 9 times out of 10 she starts as soon as I walk in the door. I would recommend Nail Design to anyone looking for an awesome nail salon. You won't be disappointed! read more

Nail Design - Got my nails done today! - Nail Salons Near Me - Ashburn, Virginia

I really like this salon. I've lived in Ashburn for about 8 months and have probably been to all if the nail salons in the area. I started going to this place about 2 months ago and have not yet been disappointed. Their spa pedicure is amazing, they do a 15 minute massage. It is a very relaxing atmosphere and all the women who have done my nails so far have been great. The pricing is average for the area. I paid $35 for a shellac French manicure. The woman did an awesome job keeping them as natural looking as possible. I recommend this place. I have always gone without an appointment, but obviously make one if you want a specific person (I am bad as I never remember names) or go during high traffic times. Oh and you cannot put a tip on your credit card. They have an ATM in the lobby for your convenience, so have some cash on you. read more

Nail Design - Shellac French Manicure - Nail Salons Near Me - Ashburn, Virginia

My nails are still healing and it's been 2 MONTHS since I been to this HORRIBLE PLACE. They completely burned my nails when I asked them to take off the horrible nail job they did. The top of my nail is still weak and sensitive. DO NOT RECOMMEND THIS PLACE AT ALL. They lack skill! read more

Nail Design - Nail Salons Near Me - Ashburn, Virginia

See all

My sister in law got me hip to Cindy. She is a very talented and beautiful young lady!! I love,love, LOVE my nails!! Check out her ig : cindyhoang - all her work is beautiful. A true artist!! Not many nail technicians in Ashburn has her talent - she can deliver plane Jane and fancy Nancy lol. Ill be coming back Cindy!! read more

Nail Design - Ombre by Cindy - Nail Salons Near Me - Ashburn, Virginia

See all

Me and my daughter came to get a full set! I'd made an appointment with Tina, apparently she had an emergency, wasn't there. So since we were already here, me and my daughter figured what the heck, let's get our nails done since they had 2 available techs. Ana who did mine, did not disappoint!!!! She took her time and paid attention to details, I'm very picky and so walked out happy. My daughter likes hers also, she kinda wished they didn't look so flat, but overall 1st time experience was a success! The price for being in Ashburn was great!!! They didn't rob me for all my weekend money! read more

Nail Design - Stiletto shape was done by Ana. Forget the other techs name that did the coffin shape - Nail Salons Near Me - Ashburn, Virginia

Was referred to Cindy and she's awesome. My nails are so beautiful. I have gone to many places and used press nails because I couldn't find anyone. I am beyond happy read more

Nail Design - Nail Salons Near Me - Ashburn, Virginia

This was great and I love my nails. I got a spa pedi too and it was soo good I'm excited that I finally found a place to do my nails. Cindy is bomb and listened to what I wanted. read more

Nail Design - Nail Salons Near Me - Ashburn, Virginia

See all

I had my nails done with Tammy for a while now. She is the best! Very patient and detail oriented. Very happy with her and the whole salon experience. read more

Nail Design - Nail Salons Near Me - Ashburn, Virginia

Got a gel mani and a pedi from Anna. The pedicure was excellent and the manicure was the best I've ever had. Really impressed. Highly recommend. read more

First visit 4/6/2018. Will update if needed. Tammy and Cindy (mother & daughter) are fantastic. I moved and have been looking for a new nail salon. The last place I went was terrible. I talked to them about what I like. What I didn't like from my most recent experience at the other place and they fixed my nails! Great customer service, friendly, and clean! read more

Nail Design - Gel with French tip! - Nail Salons Near Me - Ashburn, Virginia

Took my daughter for a Manicure and they did a wonderful job! Made my daughter feel comfortable and relaxed. Great people!

I got a great pedicure there but the Brazilian wax was incomplete. It was a last minute wax before a surprise trip and when I came home, I found there was A LOT of hair left. I'll go back for mani/pedi but not for wax. read more

Nice. They don't have mood gel, but do a good job and don't take 2 hours like another place does!

I've been coming to this place since 2016 and I think their service is great but unfortunately I'm not sure on how well they clean their feet tubs anymore. I went in today and was told to take a seat and have my feet in a soaking tub that had some skin shavings. It was pretty visible and not something that could be missed. I told them to clean and the next thing I knew, another lady comes over to "wipe" it with a damp towel yet still leaving behind the skin shavings. Totally gross. I had to tell.them again and only then did they use some disinfectant spray and a brillo pad to clean it well this time. Like I mentioned, nail services are good but hygiene standards shouldn't be upon a customer's request. read more

Peaceful, relaxing atmosphere for a pedicure. I always get a great foot massage! A good in and out nail salon!

So happy I finally found a place that can actually pull off some of the designs I come up with! Cindy is the best in the business!! She always pulls off my ideas and makes it her own as well. Any style, design, length, color, nail art she can create it! read more

I imagine this nail salon is good for customers that are able to connect with one tech and frequent the salon - continually give someone business. I've been going 5-6 times a year for approximately 4 years, for 2-3 services per visit. I typically have an ok/decent experience, but the bad experiences are just piling too high. My toe has been cut and infected, a tech started to give me acrylic nails instead of the simple manicure I requested, I've had to excuse myself from a polish during a pedicure because the tech was still struggling during her 3rd attempt to paint my toes and I just experienced a second, terrible eyebrow wax service. I specifically asked the technician not to change the shape of my eyebrows, not to take anything off the ends and not to thin my eyebrows. I visually showed her as well. She kept responding with, "clean them up". The tech started waxing the top and the bottom of my eyebrows at the same time, which I have never experienced . I told her I was uncomfortable, and she kept going. Fast forward to the results: eyebrows thinned, against explicit instructions, and she took 20% of the end of my right eyebrow off, again against explicit instructions. My eyebrows are completely lopsided. Additionally, during my waxing service, another tech walked in to the closed door room, and did not leave once she saw a service taking place. She stayed and waxed her face while I was on the table. I paid in full, plus left a nearly 20% tip, as I have with every single visit to this salon (ok or otherwise). However, this was the last straw, this was my last visit. read more

Been getting my monster ugly feet taken care of by Tee for the last couple of months and couldn't be happier. She does the full Monty including leg and foot massage. It's actually a pleasure to get my feet done. I had a huge callous that gave me pain to walk on. It's gone. I want to show my feet off. Haha No really you will be very happy with Tee. read more

I have been coming to this place for a few years now & have not gone anywhere else. They do a fantastic job & really care about their work & clients. I have been seeing Cindy lately & she's amazing. She does my full set, pedicure, & eyebrow waxing & I've never been disappointed. She is also very artistic & can do any design for your nails. read more

I wanted to give this place a chance, but I should have never come here to get my eyebrows done! The lady "cleaned up" my eyebrows by making one thinner and higher than the other one. I have never seen anyone mess up eyebrows this badly. There is no room to fix them because she made it so high up on my face. My eyebrows naturally curve and right now they look like a straight line. Fair warning to everyone, just go to the mall or your regular salon. I am appalled with what just happened to me. read more

Very pleasant environment! Air brushes nails when requested. Make an appointment on Fridays, very busy!

Been a client of this salon for the past 3 years. Love the service and everyone working there. Friendly and courteous atmosphere. Everyone works as a team in delivering great services to their clients. I often observe other clients' interactions with the staff. They all seem to have the same comfort level not just one particular technician but with the rest of the team. It is good to be able to walk in at any time and know you will have a great experience with your mani/pedi. read more

I came across this salon when one that had been recommended couldn't fit me in. I walked in and was greeted pleasantly by the receptionist. They took me right away. I picked my color and went back to the pedicure chair. Nancy did my pedicure and gel manicure and was amazing! I got the spa pedicure which was a little more than their basic, but well worth it. The massage I received was by far the best I have had in a while. I will definitely be coming back to this salon and would highly recommend it read more

The staff was rude and unprofessional. My technician was on her phone the entire time and when trimming the skin and cuticles, she got too close and made me bleed -- which I didn't notice until after we left. Also, in the middle of my manicure, my technician stopped working on me and started working on the nails of a co-worker. Which I do not understand at all. It would be different if my nails were drying, but she wasn't done and another technician had to come and finish. There are many other nail salons someone could go to, spend the same amount of money and not receive terrible service. read more

I wanted to try a new nail place in Ashburn, so I decided to go to Nail Design for a pedicure. This place is located near my favorite Mexican and sushi spot, so I went by one day (while I was grabbing sushi to go) to check their prices. When I walked in for a price check one of the technicians noticed me and spoke-- that is a plus right there because I hate walking into a nail salon or any place where I am not greeted! I asked how much was their pedicure and she told me $30. I didn't have time for a pedicure that day but I decided since I was greeted I would go back. I ended up going to get a pedicure that following Saturday morning and there was actually no wait. I was asked to choose my color while they prepared the pedicure chair. Once I chose a color, I went in the back and they got started. My technician did not really talk or say much. But their message chairs work really good and felt oh so good while I was getting my feet worked on. At one of my original nail spots a message of your legs generally comes with your pedicure--here they give you a really short 1 minute message and if you want a longer one you have to pay -- think it was $12. Umm nooo, that is ok. My technician also asked did i want the spa treatment with my pedicure, I told her no the basic was fine (I am not sure how much more that is). When she did place the oil on my leg for my short rub down it did irritate my skin and turned my leg red. My pedicure only lasted a week and now my paint has chipped really badly. I would expect for a $30 dollar pedicure that my color should last longer. I really would like to give them a 2.5 but we will round up in this case. read more

I am currently dealing with a terrible toe and nail infection 100% to blame, Nail Design. Visited this location on Friday. Monday, my left big toe swollen and oozing with infection. Emergency "urgent care"visit and now on 10 day antibiotic. Photos submitted to the health department. Excruciating pain and awful infection with doctor incredibly concerned; recommending a health department submission immediately. I should have trusted my instinct. This shop was dead for business, whereas my typical go-to couldn't take me and my schedule was too difficult to wait. My bad, or is it? Toe throbbing. Furious. read more

Best nail salon in Ashburn! They are so nice and take their time painting your nails! I took in a picture of the design I wanted and they nailed it! read more

Nail Design - Nail Salons Near Me - Ashburn, Virginia

I came in to get a dip powder removed and a gel polish manicure. They were wonderful! Very pleasant nail technician and the prices are competitive - $5 for removal and $35 for gel manicure. I will be coming back! read more

This is the best and my go to place to get my nails done in Ashburn /Loudon. Everyone is great here but I am faithful to Tee who is extremely skilled and does a professional job. They call you by your first name and you don't feel like a #. Did I tell you they had a steady flow of customers purchasing gift certificates during Mother's Day for which they ran out of? ;-) Highly recommend! read more

Went in yesterday. The people who work there are polite and friendly, yes. I've been here a few times since it's right across the street from my house, but I try to avoid coming here as much as possible. I go in every time for the same thing. Full set. I forget who does my nails, but it seems they only have one person capable of doing a full set, as I went in yesterday and had to wait 20 minutes. There were other people working there just sitting around, but I guess they don't know how to do acrylic. I paid when I first walked in, so I couldn't just leave. While waiting I was never offered a magazine or anything, while they offered more than a few things to the woman next to me getting her feet scrubbed. I left to run home and get something since I was waiting anyway. Then when it was my turn, the woman doing my nails seemed like she was rushing. She was very sloppy and burned my finger tips multiple times while she was sanding my nails. She also got nail glue all over my fingers. I wouldn't go here by choice. So if you're coming here for a full set, try looking at other places. Also price is $30. And they seem to have only have a small range of colors. I was looking for a green and not one shade of green was there. read more