Need more staff they only had three people doing pedicures two people doing nails. Three customers walked out.

I decided to have a manicure and pedicure. I'm so pleased with the service and quality of products. It's been over 10 yrs since I had been and now I remember why I used to go. I would definitely recommend them. They take their time to give everyone the same experience. We really don't see this type of courtesy in these shops anymore. read more

the nails aren't very neat . i showed them a picture reference it looked the total opposite. the base colors were not the right color .

Been going for 15+ years, moved out of state but visit quarterly. They are so very kind, especially Lucy, and professional! I've never had an issue all these years and Mona is still there every visit and Lisa continues to see my mom on her regular visits as she lives in Tyler. Thank you! read more

They have always done my nails and toes, such a good job with my nails I always go with Long he does and amazing job with my nails they have very good prices I have never payed more than $100 for what I get done I have been going to them for about 3 years now. read more

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I came in at 5 and waited over an hour. This was no big deal to me, i respected that they were short staffed and i wasn't in a hurry to be anywhere. I could tell that the young lady who did my nails was tired and her neck hurt. These employees really work hard and try to please all their customers, despite people being demanding and inconsiderate of their hours. At 6:40, a group came in wanting 3 manis & 3 pedis. The salon closes at 7:30. I could tell the young girl was frustrated because all of that takes a pretty long time to do and there were already 4 people waiting. I appreciate these people's hard work and long hours that they put in. They will work past closing just to satisfy customers. read more

Nail Club - Acrylic nail set coffin shape in blue bell - Nail Salons Near Me - Tyler, Texas

I got my new set done by Long. Highly recommend his services! You must schedule an appointment ahead of time with him. Other than that, walk ins are accepted. Their customer services skills lack but their nail tech skills are great! read more

Nail Club - I got my new set done by Long. Highly recommend his services! You must schedule an appointment with him ahead of time. - Nail Salons Near Me - Tyler, Texas

I think it just depends on who you get. The first nail lady I got did perfect acrylics for my prom, but when I went a second time it was terrible. The second lady gave me acrylics when I asked for dips, practically ripped my finger off and made me bleed taking off my original acrylics from prom, and then didn't even cut my overgrown ripped up nails and just glued another tip on so they peeled off from under the acrylics I didn't even want. I didn't mind the wait at first because they turned out amazing and were pretty cheap, but the second time around was awful. read more

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******DO NOT GO TO THIS SALON****** I received athletes foot from this parlor. The photos I provided are not even a week from when I had my pedicure done. My mom and I both got a pedicure and they used a cuticle pusher on her that didn't even come from a sterilized bag. I also didn't see any on my tools come from a bag as well. So GROSS!!! read more

Nail Club - Nail Salons Near Me - Tyler, Texas

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Do NOT use Tyler! He is so ruff & sits there making fun of his customers. His pedicures are painful. If you young he seems to perform better. read more

Horrible I noticed they go from station to station but they use their same tools & don't sterilize them.

Today I Asked for 2 pedicures and was told the wait would be 30 minutes. I put my name on the list, about 20 minutes later one lady walked around the waiting area and asked us all to point to where we were at on the list. An HOUR goes by and they had taken TWO people back for pedicures that had recently walked in the door ( no they didn't have a reservation) Total waste of time! Pissed that an hour of my day was wasted but glad I finally left and went to a different salon! This place is so trashy as well. Wish I could give zero stars. read more

Not a very pleasant experience. I contracted a skin fungus on the majority of my fingertips per my dermatologist and even tho I only get my nails done here,had the diagnosis from a specialist as well as another nail tech, Lon at nail club was still in denial about me having a fungus and how I got it. I received rude text messages after business hours from Lon regarding his promises and reassurance to me as a customer because he couldn't handle his work load.This place is staffed with rude unprofessional employees. You call to schedule an appointment and the lady hangs up in your face without confirming the appointment. My nails get a lot of attention from the public because they are definitely beautiful but I refuse to support a business that doesn't not appreciate or value me for helping to keep their doors open. I definitely won't be back.I tried to give this place the benefit of the doubt because busy days do equal stress but these people are just RUDE DISRESPECTFUL AND UNAPPRECIATIVE every day of the week. read more

This is more recent , post from FB Solar nails / Nail Club in tyler tx is TRASH ! Trash service . They're racist and talk about all races ESPECIALLY black in their oriental language (no disrespect to the language or people) . They treated me and my sister with so much disrespect today. All she wanted was her nails a certain length. Not too long not too short but the lady was already mad because she had to start over on nails SHE made too short . NO POWDER OR ANYTHING APPLIED , just the TIP! Then the MANAGER couldn't even address the problem correctly . He kept looking down and walking away when nicely confronted about fixing the situation. Then when we asked why no one would do her nails after him talking in his language to his coworkers, he said because we're about to close but 3-4 people walked in not long after us PLUS the Open sign was still on. I DONT recommend this shop and I'll never be back personally. ‍ It's SOOO much more to this story read more

Nail Club - Nail Salons Near Me - Tyler, Texas

Lady named Kristi does not care if she naps someone make an appointment with her. She will let other people go before you just because. I had an appointment at 9:45am and it is 10:40am and she just took another client. RIDICULOUS. read more

Absolutely the worst place ever. Not only Is the service lacking but the employees are down right rude. And ride to elderly People. read more

I use to go to this place regularly but the last couple of times I went in, my normal tech who always did my nails was rude and me being a loyal customer for 7+ years, you would think she could have been NICE! She did my nails in a hurry, they were uneven and not completely dry and I asked her to make them even, she's says they ok, they ok and she too busy talking to rich customers and make sure they were comfortable and ignored the others of a different race that comes more often...hadn't been back and won't ever go back!!! read more

After an hour wait for a refill on a Wednesday mid-day I left the salon with a fungus! Mind you I just got my full set from them a month ago and had a refill! No excuse! Horrible! read more

Nail Club - Nail Salons Near Me - Tyler, Texas

I don't like the fact that I have to spend hours there and then once I'm seated I'm still spending 30+ minutes in the chair waiting to be serviced. I don't expect anyone to rush manicures or pedicures because I wouldn't want to be rushed either but at the same time you have to be efficient because your customers can't just be waiting there all day. read more

I went yesterday and it was pretty slow for a Monday which meant no waiting for a long time. Christy at table 5 was very nice and matched exactly what I asked for that I will definitely recommend her to anyone who wants a good nail tech. She was dedicated to getting the job done correctly. read more

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I've never had such a bad nail experience. I went to get a full set and told the lady Christi I wanted long nails, she cut them short without showing me and when I commented saying I wanted them long she proceeded to tell me that it's too late to go back and that the long wouldn't look good the short looks better. While getting them done a lady with her kids in a double stroller started to whine, no one was bothered by it yet my nail lady went up to her and said something about her kids whining and said she needed to leave. Worst experience ever. read more

John does a wonderful pedicure with massage for $22 and Christi does eye brows for $8. Best pedicure for the price. This place is busy because they are so good. All the prices are great. My daughter and I went together and we will return. read more

Nail Club - Daughter's pedicure - Nail Salons Near Me - Tyler, Texas

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THE WORSE PLACE IN TOWN! Avoid at all cost!!!! Not only did I get a fungal infection so did my Mom. The customer service is horrible and they all have a attitude. If you like to be talked down to and have the worse service as well as a fungal infection then you should go there. If not spend the extra 4 bucks and go somewhere else. They are cheap for a reason. You pay for what you get! read more

Good prices for a pedicure in Tyler , $23 when other places range $30 and up. They do use the pedicure bags in the pedicure bowl for those worried about sanitation. I have never had a bad experience. They are busy on Saturday's especially in the morning but they have many pedicurist's ( don't think that is a word but you know what I mean ). This last time I waited longer than usual . I do think that massage too long with the pedi which some people may like but when you have a salon full of customers I think a 10 minute massage will suffice not the 20 minutes they were doing read more

Little pricey but I will return because the staff is good and I love the hot rock massage and warm wax on my feet.

Service is terrible! Everyone I spoke to was very rude and they do a terrible job. There were smudges on my dipped nails (that he made), and two nails chipped that afternoon. The guy told me to come back to fix what he did wrong the next day...they were closed. Do not go here!! read more

After an hour of wait and regulars going ahead of me even though they came in after I did, I honestly thought I would end up leaving or be late to work. The guy who was supposed to work on my nails took this other lady instead and told me some other lady was gonna do my nails. She was done with her client then disappeared for almost 20mins. I got anxious and ask the guy where the hell she went and he says lunch.... like are u kidding me The only reason I give 3 stars is when she got to my nails she slayed read more

My daughter and I wanted to try this place because I had heard good things about this nail salon from a friend. The decor is dated and salon seemed to be dimly lit. The counter where you check in was cluttered and unorganized. When we walked in we were not greeted by anyone but did see a pad with some stickers below it to sign in. We did. We picked out a nail color and waited . 10-15 minutes went by. Since we appeared to be invisible to the staff...We left and went to Nails by Lee. OMG! Nails by Lee is sooooo superior to this place. If you are thinking about going here... Let me save you some time... Don't! Go to Nails by Lee instead ! read more

Honestly I just get a pedicure from here because it's $25 for reg paint and $35 for shellac but both include the hot rocks, wax, etc which is awesome! They are ALWAYS busy so be prepared to wait or make an appointment but they always work so hard to get the customers the satisfaction. I give 3 stars because I've seen their manicures and they are not the best and they don't do matte, so that's why I don't ever get a manicure from there. If you are patient and polite like ALL human beings should, they will treat you right. read more

I hate to be this person, but the Nail Club Salon is losing their touch. Me and my Meme used to come here all the time, get the prettiest nails and they weren't that expensive.. well I went there with my mom and two friends and we waited a little while. Which honestly wasn't a big deal, there were 4 of us and they were busy, it's expected. But when I went to go get my nails done, the man (table 4) seemed bored and like he didn't really care. He started doing my nails and cut my cuticles and my finger started bleeding, then when he did the actual nails: they were crooked, uneven, streaky and lopsided. I asked him if he wouldn't mind fixing my left hand ring finger and he just kept filing. I kindly asked him again, (thinking maybe he didn't understand me) and he huffed and puffed and started taking it off. Overall, my nails don't look that good and the customer service wasn't super great... :/ I'm really sorry had to leave a bad review but I figure it's somewhat helpful. read more

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This place is horrible. First of all it's not clean. I stopped in today at exactly 1:20 pm. I was told about a 30 minute wait. Lies. I waited an hour. I asked the lady who was extremely rude, how much longer she stated another 20 minutes. I left. I will never give them my business or my time again!!! read more

My boyfriend wanted to do something special for me so he takes me to get my nails done and he got a pedi. I should have known it would be a disaster seeming how 4 ppl left out very upset as I waited. I signed in on the sign in sheet. The front desk man skipped over my name and called the girl that came after me. I stopped him and showed my name on the list. He told me to sit at "8" so after sitting there about 10 min, he told me to move to "7". The man on 7 damn near sliced my finger in half with the drill, I screamed "ouch" and he tried to ignore it until blood began to run down my finger. He apologized dryly and put that cut solution on it. I literally was cut down to the meat of my finger. When I went to was my hands I thought it would stop bleeding. It did for a min. Then he cut off the skin that was hanging off and it began to bleed again and he ignored it and tried to paint that nail. I said can you please not pain that until we get the bleeding to stop. He said "no no it's ok to paint" I said absolutely not! So he painted my other fingers then that 1 last and as You can see from the pic it was still bleeding. I talked to the lady at the front And as I'm talking to her the man who did my nails came over telling something to her in their native language. The lady apologized and all she took off was $3. My boyfriend and I were livid! Because it will cost me more than $3 if I have to go to the Emergency room! I should have just left when he cut me. I will never be going there again! Very ooor customer service!!!!! I only gave 1 Star so I could leave a review read more

Nail Club - Nail Salons Near Me - Tyler, Texas

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This salon doesn't even deserve one star. As I walked into the salon it was slightly busy. Maybe 2-3 people waiting. I signed in, 20 minutes go by & no ones name gets called. Multiple have now walked in & left due to the long wait. Even the people who were in front of me. Now a bigger crowd is gathering waiting to get their nails done. A pair of girls walks in, not even 2 1/2 minutes later are seated. Not because they had an appointment but because some worker said "okay who wants to get their nails done next?" They were the first to jump up before I could. My name CLEARLY before theirs. I sat there for AN HOUR. Customer service is poor. & I decided to give this place a try on a whim. Never again. read more

Christine is great! Always make an appointment cause they are BUSY!!!! Hot stone and paraffin are included in the basic *** UPDATE: Christine is still great, but I went back here when she was on vacation and was told another tech could do my nails (which I usually don't like doing, but because I had such great service in the past I went ahead and went with the other lady; Who claims her name was also Christine ..anyway, I got literally the exact same thing that I had got EVERY other time I went there, but this time I was charged $15 MORE than I had ever been charged for the EXACT same services, After asking the lady why I was being charge so much more she just got really finicky with me and brushed me off, I told her that I could show her my receipts from previous visits but she told me it didn't matter...HORRIBLE Customer Service....I've since found a new nail place and they are GREAT!!! read more

This is the second and last time I will visit this salon. Same level of service. I walk in, I get asked what service, I get put at a table and I sit...today, I had my old nails soaked. After what seemed like hours, I began to wonder if they had forgotten about me which also happened a year ago. I always see how busy they are and have heard great things so I gave them another chance. I started looking around and I think that drew attention of some of the workers. A female worker said that she would take care of me after she did a color change, then after a while, a male worker looked at my nails and said "Done." I went to his table. I was facing the large screen TV and he was facing the parking lot but that didn't stop him from totally turning around every few seconds to stare at the collegiate football game to make sure not a play was missed. Moreover, he made sure he didn't miss a score on his phone. And after his phone died, he had to stop to find his lightening charger and plug it in. And let's not forget every few seconds when the IPhone screen would go black and we have to stop providing the low level of customer service to get back to the Safari page. I tried twice to say something. First was, "So, what do you think of the Customer Service here?" He didn't get it. He just said that he had only been back two weeks and he only does this part time. My second attempt was, "This is all a bit distracting, do you think?" No answer back. Very little was said as he sliced my skin with the file or didn't bother to compare my nail heights. I tried to get others attention but to no avail. This was a sad visit and my last. I guess there are plenty of others to keep this place going. read more

Disgusting and horrible service. I will not be coming back to this place. They are rude and very rough on your fingers. I would rather pay a little more then to be treated the way I was at this nail salon. read more

Simply horrible! Customer service and nail quality, went in on Saturday by Monday my nails were literally falling off. Called ahead to make sure they would fix them and told them my name and what time I would be there to get nails fixed. Walked in and still had to wait 30 mins. They refused to fix my nails if I didn't pay them and told me that my nails had grown out... um no I don't think so not in a day. I will never ever go back. read more

service was horrible. staff was very rude. i asked for a design and the nail tech told me if i wanted that to go down the road to another nail salon! prices are too high for poor work! read more

Tried out this place for the first time today. Loved the prices and my nails besides one ugly hooked one. Eyebrows were a little too thin for my liking, but still okay. How we my nail tech was super rude. She rudely told me about 25 times to relax my hands. I'm sorry, but it's hard to relax when you're moving my hands in unnatural ways. To top it off, she constantly stopped what she was doing to check Facebook, text, and make phone calls. She even had on headphones and listened to music while doing my nails. I'm really gonna have to think hard about wether or not I'll come back or just try out another place. read more

You get there to wait an hour and for them to rush through your nails and leave the sides of them unfinished and unpainted.. But Atleast They Take Good Care Of Your Feet .. If You do go I highly recommend only getting your feet done read more