Got spoilt today by Nena gettin' my pedi! She did excellent! Each time I've came, they are super…read moresweet. Kim, the owner, does great manis too!! The facility is very clean & it's such a calm environment.

Got here asked for 2 classic pedis the 2 lady's were rude right away keep asking if we wanted gel…read moreafter asking for polish 3 times , laughed when we asked for 2 classic pedis. They kept laughing and giggling while clearly judging so I translated what they were saying which they were making fun of us. Cut my toenails when I didn't want them too and when I spoke up Just laughed and keep cutting. Once I confronted them and asked to stop the pedi and charged me for what they've done so far One of the other ladies started pulling on my arm trying to explain herself.

Katy and Ken provide a variety of nail services including artwork on the nails. They do a great job…read moreon all the services they provide and I've been coming here a little over a year now. Only online booking - no walk-ins.

I can't say enough good things about this salon. Booking by appointment only is a huge plus...no…read morewait and they are never hurried. My husband has very thin skin on his feet and this is the only salon that has never made him bleed. Ken and Katie are precious people who love to pamper their clients and are extremely skilled and professional. Katie is actually helping the skin on my husband's feet improve!!! Yes they do require 24 hour cancellation for a refund which is clearly stated at least twice when schedule your appointment online, which is the only way to book an appointment. Your technician focuses solely on you...no jumping up to answer the phone or deal with "walk ins." Their policy is necessary as they work by appointment only, especially with the time they take with each client! So if you have trouble planning ahead or using a credit card to book an appointment, this is not the salon for you. But if you like to NEVER have to wait for an appointment and want a very skilled and attentive mail technician, this place is the BEST!!!

Honestly I came here after a bad experience at Hawaiian nail Spa and am SO glad I made the switch!…read moreI got tired of the evil stares & trash talking just bc I kindly requested to fix a nail issue THEY created. Escape owners were so friendly & very welcoming. They even helped me come up with a design after knowing in my head what I wanted but didn't know how to explain it. The ambience is very warm. Not a luxurious space but it really does not matter when you have out-of-this-world experience plus not bad prices. I'll be returning with my daughter and to receive a pedicure another day too.

the best experience ever! Everyone was so sweet and they went above and beyond for my nails. They…read moredid my toddlers nails with so much patience and were so delicate with her.

I spoke to someone on yelp and was able to get available appointment times. I called the salon and…read morethe super friendly receptionist was great! We received a text when our agents were ready (10 mommies before our appointment time even) so we weren't hanging out inside. Everything was clean and sanitized. We choose our polish from a sample so, again, we weren't hanging out in public places. We were placed in a private room and the services were spectacular!!

Jenny does such an amazing job. I have been going to her for my nails for 5 years. She and her team…read moreare sweet and fun to be around. I book my appts 3 weeks out just to make sure I can get in when I need to. I highly recommend them!

This is my go to nail salon. Their prices are fair and they do a great job. I love the location and…read morethey can always squeeze me in somehow. One time I wasn't satisfied with my nails and told them. They were so nice about it and fixed them immediately. After that I decided they were MY PLACE!

No I don't recommend them I went there twice and was treated poorly. Wasn't offered water like…read moreothers were, mind you I went in sweats and t shirt not dressed fancy so I think they thought I was poor and wouldn't tip properly which I did. However they didn't deserve it.

Calm, relaxing environment with an outstanding crew! The best part is my pickiness and her ability…read moreto make me feel heard and understood by Jenny and her crew as well and that is what matters to me and I WILL be back!

I showed Jenny the owner, a picture of the nails I wanted. She did incredible!! Detail oriented…read moreand very friendly!

After having bad experiences at a few other nail salons in Tyler, a friend recommended VIP to me…read more I'm not a regular at the nail salon, so when I go, I want a good mani/pedi!!! I had Eric and he was AWESOME! He spent 45 minutes on my pedicure and did a wonderful massage! The chair was doing a pretty deep massage as well! Honestly could've taken a short nap, but didn't want to miss anything. The manicure was good too! Not nearly as long, but that's fine. Polish lasted longer than normal for me too! Will definitely be back!

What a wonderful pedicure from SON and TINA. Best spa in TYLER. My wife and I enjoyed the…read moreexperience and fantastic time. Will be back for more!

Based on a recommendations from one of the tellers at my banks branch in Lindale, I came here to…read moreget a shellac manicure and a pedicure. Great selection of shellac and regular colors and colors of powder for the solar nails too! Very happy with my shellac and pedicure. Interior isn't as fancy as another place in town. Update: after about a week my Shellac chipped :(

Give them a chance. Take some time and give them a chance. The level of care and cleanliness will…read morebe impeccable. They will remember your preferences and will take a good care of you.