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Nail Art Unlimited

3.8 (89 reviews)
ModerateNail Salons
Open 10:00 am - 7:30 pm
Updated 1 month ago

Services - Nail Art Unlimited

Manicure

Manicure and pedicure

Nail fill-in

Nail polish change

Nail polish removal

Nail Art Unlimited Photos

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Recommended Reviews - Nail Art Unlimited

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DO NOT GO HERE! This was hands down the worst customer experience I've ever had. Not only did the staff (Sophia) completely damage my nail and even my fingertip, but they were also shockingly rude when I tried to address the issue. When I asked to speak to the owner, they told me to leave in the most disrespectful way possible! To make matters worse, when I was waiting at the counter to speak with the owner, one of the ladies falsely claimed to be the owner and came up to me to check the damage they caused to my hand. She then rudely pushed my arm away! Unbelievable behavior for a customer-facing role. Sophia and this other lady absolutely has no place working with people. I felt extremely disrespected and humiliated. No one should ever have to go through this kind of treatment. Adding insult to injury, both Sophia and the other lady had the audacity to accuse me of fabricating the situation to avoid payment. This baseless claim is utterly absurd, especially considering I didn't even receive any completed service from them. I halted the process immediately after they damaged my first finger--see the attached picture for evidence. This is not a review out of spite--this is a genuine recall of everything that happened. If the owner cannot uphold proper behavior from their employees, I can't imagine how this place even serves the public. They clearly have no understanding of customer service basics and showed no remorse for ruining my nail, my finger, and my entire day. I left feeling insulted, hurt, and completely disappointed. I can see this business has no remorse on what they have done if they have any respect, I would even ask them to release their camera footage to show what kind of business they run to the world. STAY FAR AWAY.

Asked for dip nails & coffin shape. Absolutely loved it
Marianna L.

This salon I've been going to for 3 years now. Let me say I have never walked out disappointed with they gave me. I always walk in with ease and excitement knowing I'll get exactly what I asked for.

Gel Manicure
Jen R.

My first time at Nail Art Unlimited. I walked in and was greeted by a nice aroma and a "welcome in!" I'm not a huge nail girlie, if I get them done once a year, that's a lot lol. I felt so taken care of. I opted for the mani pedi with gel polish for both and I love the color! My manicurist took great care of me and conversed with me too. I will be back for sure!

gel-x extensions

I love this place so much! The ladies are always so nice and Suu does a fantastic job!

Nail Art Unlimited Services: Acrylic nails, Pedicure I went to this nail salon to get Acrylic nails and a pedicure for a cruise I was leaving for the next day. They gave me a girl that is SUPER new to doing nails, but didn't tell me that she would essentially be practicing on me. She cut my toe nails so short they bled, and a 1.5-2 hour appointment took 4.5 hours. 2 of the nails popped off within 2 days and another 3 within a week. They charged me full price for having someone practice on me. I will never go back there!

Camille H.

Made an appointment for when getting into town from out of state. Thought I gave myself plenty of time but I sadly didn't. I rushed to this place as fast as I could from the airport but still arrived almost 20minutes late. They were super nice here and understood. Everyone was so friendly, great staff! The business was super clean and calm, relaxing. They had plenty of pedicure stations and a couple nail stations, as well as waxing. It's not the biggest place but they make it work for the size! Prices are decent. I got rid of my acrylics and did gel instead and it cost $35. They do have a minimum charge if you're using a card for payment, just an FYI! And tips are preferred in cash of course. May did my nails. She's great! She really tries to make your nails perfect and the way you want. My nails came out just fine after getting the acrylic and other polish off. I'd definitely come back again when in the area!

full acrylic set with gel polish by Mei
Meaghan T.

I came as a new customer with diamond dip that was poorly done by a previous salon . . .May chose the exact colors I described and was willing to start over if the color wasnt "perfect". They have thousands to choose from ive never been to a salon with that many options!! She shaped my nails the way the previous salon failed to, and even made sure to ask me several times if i loved them and i was happy. Her and all the other staff were extremely friendly. I didnt feel rushed at all-- even though the store closed half way through, but was so nice about it. she was so thankful for her well deserved tip and was highly customer service oriented. They clean and sanitized after every customer. The salon is decorated and designed beautifully, its very cute i wont go anywhere else in the future and highly recommend :-)

Nails by Suu
Megan R.

Beautiful space. Friendly and talented staff. Always willing to fit me in and encourage me to try something new. Even let me bring my son with me when I can't find child care. I love going here and I moved to West Seneca and still drive there to see Suu and the rest of the lovely ladies!

Pedicure by Joy

Joy Was Amazing!!! I live in Las Vegas Nevada. I found this place on maps and liked the reviews so I went . Best pedicure ever by Jan Highly Recommend. Very clean and exceeded my expectations. I'll be back for sure!

Katie G.

I am SO happy I found this place. Every time I get my nails done they are perfect , don't chip or peel, and last at least 2 weeks. I get acrylics with gel polish over top.. $30 a visit ! have tried so many other places locally and haven't found anywhere that I like. The inside is clean, modern, and the staff is always super friendly and accommodating! I will no doubt continue coming back to this place :)

Pooja D.

Rosey is an extremely talented nail artist. My friends were very impressed with my nails. Can't wait to book my next appointment, love going to her!

May's design

I have been coming here for years, I absolutely love May! I always bring in pictures of designs and she is always able to deliver them perfectly or sometimes even better! all of the women working here are so friendly and welcoming! I even come when May is on vacation and just go to another associate working there. The atmosphere is great! yes sometimes you must wait but, it is a popular place, in order to get good service which everyone wants there is a waiting process. which is why I always call and book ahead and don't just walk in. this mail salon is the best I have ever found. I have been getting my nails done for 20 years more and been to at least 30 different mail salons.

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5 months ago

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7 years ago

Business owner information

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May C.

Thank you for your kind words. We hope to see you again!

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8 years ago

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May C.

Thank you for your kind words. We hope to see you again.

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7 years ago

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May C.

Sorry about your experience... nice profile picture by the way...

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3 years ago

Decent service but takes forever had a full appointment at 2pm and wasn't seen till 3:30- super aggravating if you have plans

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7 years ago

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May C.

Thank you very much for your kind words. We truly appreciate it!

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9 years ago

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8 years ago

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May C.

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Ask the Community - Nail Art Unlimited

Do they take walk ins?

Yes. But appointments will mean no wait.

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Review Highlights - Nail Art Unlimited

Toward the end, Rosey and I began talking to another employee named May who was also extremely sweet.

Mentioned in 17 reviews

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