We have been here 3 times in the last 2+ months. We are staying locally at a campground & enjoy a random restaurant meal.
The nitty gritty: The service was prompt, yet quite impersonal on all 3 visits, we had the same waitress each visit. Food is decent, but they are skimpy on the chips & salsa (half full cup) and the tortillas are store bought, served right out of the package, not fitting for fajitas. The meals were good portions. They charge more than the menu lists, so watch your bill closely, even though when you catch it, they flat out refuse to correct it & instead give 'reasons' for the difference.
More involved details: Hubby & I visited on 3 separate dates. The first was a weekday lunch, during the 'lunch special' hours. Hubby ordered the cheese enchilada lunch plate. I ordered the lunch fajitas. The waitress asked if I wanted chicken, steak or veggie? I asked 'Can you get both chicken & steak?' To which she replied 'Yep'. When the bill came, the fajitas were $19!!! (See the photo of menu, where it states Lunch Fajitas 11.10) The charge was apparently for the dinner fajitas. We were told 'Oh, you can't get the combination on the lunch fajitas.' We stated that we asked & were told 'Oh, well, she was wrong'. We paid and left, chalking it up to a bad experience.
We went a second time, as we did enjoy the food. We went on the weekend & they do not have the lunch specials on weekends, which is understandable. We ordered the same meals and oddly, my fajita portion was half the previous visit portion, while costing the full price!
We moved from the area & came back 3 weeks later. Today, we decided to go for lunch after a long morning. We ordered the same (we stick with what we like!) lunch fajitas & cheese enchiladas. My fajitas were the large portion again, which was great. Hubby got chicken, not cheese, enchiladas. He decided to keep them, as he had taken a bite and he said they were really good. When the bill came, my fajitas were $14?!?! When asked about the price discrepancy, the waitress said that the computer puts the $3 for chicken?!?! When asked, the waitress stated that there is nothing they can do as the computer adds the $3 when she puts in chicken (or steak). When asked for a manager, the waitress simply stated there's nothing anyone can do to make the charge match the menu. So, apparently fajitas here are just grilled onions & peppers?!?!? We paid & left for the last time. We are in the area for another month, but will be trying the few other options around. Customer service is obviously not a priority here. We were willing to overlook the somewhat surly waitress, but the crooked charging & outright refusal to make it right is too much. read more