I'll start this off with an admission. I have pretty much perfect vision. So I don't have a history with prescription glasses, eye doctors and the like. Sure I've had maybe four eye doctor visits in my life... very infrequent visits. My 20/20 has always been 20/20 (actually 20/15 in one eye) and I'm damn proud of that. As if I had anything to do with it. Well, I did drink a lot of carrot juice growing up. But I digress. I decided that it was time for me to utilize my often overlooked vision benefit on my insurance plan and take advantage of my annual checkup. Also I recently found out that I have some folks in my family with macular degeneration, which is something that can affect people later in life and wreck vision. So armed with these two things, I saw Dr. Kim, who is pretty awesome. He recommended that since I stare at computer screens all day (and the blue light is a direct contributor to macular degeneration) I might benefit from some glasses with a blue blocking coating on them. And maybe a slight scrip to sharpen things up. Sure. Why not? I have some FSA money to burn. Let's do this. What impresses me about this place is not just the "bedside manner" of the staff, but the high-tech equipment, the fantastic selection of niche-brad frames (Moscot, SALT, Mykita, Kilsgaard, Masunaga and more) as well as some more stylish major brands (Paul Frank, Maui Jim, Toms) and the quality of service. I was able to find quite a few frames I really liked, and the process was easy and straightforward. There was no up-selling on unnecessary add-ons. And I got my lenses within a week. Now I get to enjoy the transition as I get used to staring at a computer screen through slightly adjusted lenses. I'm not used to this. But if it can lessen eyestrain, protect my maculars (is that the right word?) and keep my eyes healthy with all the small electronic text I look at, then rad. I highly recommend Myoptic. Glad they opened an outpost on my end of town. read more

Dear lord, this was an easy experience. Scheduling was a breeze, insurance processing was smooth, and pricing was simple to understand. I can see why they have such a great reputation. I came to Myoptic for a contact lens appointment, and was in-and-out within 30 minutes. The doctor was friendly, thorough, and probably a few other positive adjectives. She gave me a tester pair and we scheduled a second appointment in a week to make sure all was good. Second appointment was similar to the first. Easy breezy. I actually showed up early, and they got me in early, too! We made a slight adjustment to my prescription (hooray for that 2nd appointment!), and once again I was out the door. It looks like they have plenty of nice frames, but I wasn't in the market for glasses. If I were, I'd have no hesitation in visiting Myoptic to pick some out. This place is the best. read more

Dr. Kim was great! He was very patient with my million questions (some asked many times). He was very thorough with my exam. He was also very personable! I'd highly recommend him. The office staff and glasses selections are great too! read more

You can't read this so go to my MyOptic and get checked out. Seriously Yo, get someone to read this for you- Why are you straining to read this? No need to write a book- they're good people with the newest high-tech equipment on the market to find out why your eyes are bugging. I appreciated how they've helped adjust my frames after a week or two. My eyes are now seeing through the Cadillac of lenses thanks to the crew at MyOptic. The experience was so great and I hope you'll get checked out and hooked up so you can come back and read this perfectly from an arms length away! read more

The absolute best healthcare experience I've ever head from start to finish. Fantastic doctors and fantastic opticians. Love my glasses so much, and they are made in Portland. They have a fantastic selection. So happy I found this place. read more

The staff was very helpful, cheerful, and had me checked in quickly. It's nice to see a doctor embracing technology to better streamline service and assistance. The waiting area and examination rooms were very clean, vibrant, and welcoming. They provided all manner of options using both my insurance and any out of pocket expenses I may have wanted (or needed) to cover. I would definitely recommend people to Myoptic. read more

My 13 year old colorblind son and I stopped by to try EnChroma glasses that should help with aspect of his condition. The staff was extremely helpful and pleasant. They provided a wealth of information and let us borrow two pairs of glasses for an hour to test them out. It was an amazing experience for my son who for the first time saw color in places he did not know there is any color (like tree trunk, bark chips, bushes,...). He was amazed by the color of oranges and pumpkins at Whole Foods just across the street. Great staff and great experience! Highly recommended. read more

The staff are compassionate and extremely professional. They gave me many options for my lenses, and thoroughly explained the pros and cons of each. Dr. Hibbert was thorough and listened carefully to my concerns. The frames range for $150-$650, and there are many unique frames at those price points. I chose Myoptic because they are local and because they donate to charity. They have a vibrant glasses donation, so be sure to bring your old frames to give to others! read more

Simply amazing. Every visit I have ever made, which is several over the last 2+ years of being a patient has been outstanding. The Doctors, opticians, and administrative staff are all sincere and provide excellent customer service. I get compliments on my frames daily and recommend them often. Search no more for the best place in Portland for all your optic needs! read more

Lovely and welcoming environment. Extended and weekend hours are a huge plus for me, and definitely worth a little extra cost for frames. They were quick and efficient, and I've never enjoyed a pair of glasses so much. The staff were incredibly accommodating to my indecisiveness, and helped direct me to options within my budget. Long story short 10/10 will go again and would recommend. read more

This is where you need to get your glasses. Great selection, good prices, and above all THE ABSOLUTE BEST CUSTOMER SERVICE ANYWHERE. I've had a handful of problems with my glasses (self-inflicted; not a quality issue on their part) and they've jumped through hoops to help me out. As long as they've in business, I'll never go anywhere else. Cross-posting this to their Williams store as well because I've been to both and receive the same amazing treatment regardless of location. read more

This review is for the Myoptic Lab. The store front locations have always been amazing, but an employee at the lab was incredibly rude and unprofessional. I arrived on time but, while I was waiting, heard him loudly complain about me, stating that I had called three times and then didn't show up. In reality, I called once to see if they had any cancellations (which is a pretty reasonable question), and then arrived a couple minutes early for my scheduled appointment. His behavior would be rude regardless of circumstances, but it was especially frustrating because this was my second trip to the lab due to a defect in my first set of lenses. He emailed me after realizing I heard his comments, but his behavior was unacceptable. read more

Love this place! Great doctors and fun experienced opticians (Jerrolyn is my favorite!). Modern equipment and groovy glasses for all types of faces. Thorough explanations of what they're doing and why PLUS you get to see cool photos of the workings of your eyes (spoiler alert: looks like the universe in your eye). Highly recommend! read more

I've loved every experience I have had with Myoptic. The staff is friendly and efficient and they always accommodate my requests. I appreciate the online appointment booking and the help they provide verifying insurance coverage. Highly recommended!!! read more

Literally Jessica deserves 10,000 STARS, I truly have never had such great customer service in my entire life! In all seriousness, she is thorough, responsive, kind, and has gone out of her way to make sure my glasses were 100% up to my expectation. I had an issue with the lenses feeling off prescription so she sent them back and had both lenses completely remade to make sure any in-factory error was corrected. Also, I moved to California so she even offered to ship them back at no charge to me, as well as state that if anything still feels off to contact her ASAP so we can fix it together. Ode to you Jessica! Thank you x1000! Xx read more

We are from out of state on vacation and my son forgot his contacts. I called to see if they had his in stock and the manager was amazing! She got my number and called me back. Not only did they give us contacts, they threw in two bottles of solution. I asked how much and she said no charge, we just want you to have a great trip. Thank you so much for helping us out so quickly and being so nice! read more

The manager here is incredibly rude. Poorly run, I've been told lies on two separate occasions by her. One of those lies ending up costing me hundreds of dollars and contacts that I was never supposed to have, which resulted in further damage to my vision. In the other lie, I found out MONTHS later that they never contacted my insurance as she told me they did. It's pretty clear that she values making sales more than taking care of her clients. There's plenty of optometrists in the Portland area, don't come here. read more

Dr. Summy To is the best! Dr. To spends quality time & made me feel very comfortable with the treatment plan. My whole family sees Dr. To and we have now referred many others to her for her Exceptinal care. You will love your MyOptic experience! read more

I came in for an annual eye exam per recommendation of my mom. Best medical examination experience of my life. They offer drinks upon entrance; reception is very friendly. Their examination rooms have state of the art, modern technologies, thus making the appointment as noninvasive and comfortable as possible. While I haven't seen too many eye exam offices, this office was more up to date than any other one I've seen. Dr. Kim was great, too. Very polite, friendly, and engaging, he explained every step of the check up and answered questions well. Would definitely come back and would recommend for everyone else. read more

I went to Myoptic having heard the buzz that they were the best in Portland, and they exceeded my expectations.

I just purchased a pair of Maui Jim's from Jessica, She helped me fit them and even tended to my other glasses that had seen better days, she has professionalism and was very friendly I will be returning there for future adjustments and purchases. read more

I love Myoptic. I've been to Burnside, Sellwood and Williams and they are all fantastic. The selection of frames is second to none, and while you will pay more for frames than you would at a national chain, Myoptic's selection is SO MUCH BETTER x 1,000. The doctors and staff are all very pleasant and helpful. I highly recommend! read more

More good stuff. My daughter changed her mind on frame color in a pre-teen panic before they arrived. I was hoping for maybe just one option with a fee of some sort, but they were VERY understanding and gave me multiple no cost options. I really appreciate the flexibility. What an outstanding place! read more

Last year I went to a different eye doctor, but got my glasses at they Myoptic in North Portland. I enjoyed the experience overall (despite costly frames), so I figured I'd cut out a step and get my eye exam at the Myoptic nearest me here in Southeast. The good: I like the frame styles, even if they are expensive. The receptionists greeted me by name after only being in there a few times! Very friendly and helpful. The bad: Everything else. Where do I begin? The speed of the exam seemed too good to be true. Didn't really seem to test my near vision, which seemed strange since I'm far sighted. It took two weeks to get my glasses, which confirmed my suspicions; the prescription was terrible. But it takes time to adjust to a new prescription (I've had seemingly terrible prescriptions turn out to be great after an adjustment period). I've also gotten incorrect prescriptions once before elsewhere, so I realize it does happen. But I was getting headaches, and my work performance got so bad that my boss even called me out on it, and I literally almost walked in front of a car one day because I just didn't see it. To make things worse, since I had them replace the lenses in my old glasses, I couldn't even switch back to a good pair. Two weeks later, when things weren't improving, I got a re-exam and a new prescription. I was told that it would take 2-3 weeks to get the new glasses because they were moving their lab to the Selwood location. So I waited patiently without hearing anything back. Exactly 3 weeks later, I called them to ask what was up. "Uhhhh, I will need to call you back" was the response. I was called back the next day to be told that they had lost my order and that they'd rush process the glasses, but it would still take yet another week. For my trouble, they said they'd give me a $50 credit. For those not doing the math, I'm already at 5 weeks with glasses that are making my day-to-day a living hell and told it'll be another on top of that, but great, thanks, $50 I guess. Woo. A week later I finally get glasses that are... fine. I'm still not happy with them. I don't think they're accurate but they're close enough that I'm not going through another 2-week adjustment period for glasses that could be better or could be worse. When my yearly vision benefits kick back in I'm going somewhere else to put this whole ugly chapter behind me. read more

This place is A++. Customer service is above and beyond. Always fun to shop here. Love their stylish frames and eyeglass cleaner cloths and even their instagram acct. THE BEST. read more

Dr. Pak was extremely friendly, knowledgable, and patient. She answered all of my many questions. Afterwards I was walked through an extensive selection of frames by MyOptic's hilarious, very informed and helpful Eyewear Specialist Harrison. He showed me even more selections online and we were able to find the perfect set for me. Can't wait to pick up my new frames! read more

My wife and I followed Lisa to this business from her former one where she assisted us with eyewear a few years ago. We bought new glasses again recently from Lisa at Myoptic's new location on SE 28th. LISA ROCKS IT!! Great taste, advice, smile, and charm! read more

This is the best eye care I've ever received. I've been to MyOptic a few times over the years (and also other providers) and I feel like the exams here are extremely thorough. I always learn something new about my eyes and receive information on how to treat/maintain them. I feel like the staff really care about me, rather than just getting through another appointment on their schedule. read more

I got my eyes checked last week. Clinic was very clean and staff were very nice. The selection of frames was very well presented and organized. Overall it felt like a quaint and comfortable space. Dr. Pak, Lisa, and Nicki were great! read more

I had such a great experience at Myoptic (Laurelhurst) last year that I am back this year for my annual eye appointment. Turns out my prescription changed a lot, so I needed another pair of glasses. To be frank, my tired old eyes could no longer read and do computer work with my -6.00 prescription. But I was in denial. Nobody wants to find out she needs the dreaded BIFOCALS, or progressives, or whatever they're called. Yuck. Or so I thought. Immensely grateful for the help, support and comedic relief Myoptic eyewear specialist Lisa gave me. She answered all my questions, gave me her candid opinion and made the whole process so much less painful than I thought it was going to be. Lisa helped me find amazingly fun frames, and she figured out all the insurance issues. She did not pressure me to spend money on stuff I didn't need; but rather she assessed my style, needs and budget and got me the lenses that work best for me. It was easy and maybe even fun getting my new progressives. Seriously. Grateful for the caring, smart and professional staff at Myoptic! read more

I will never give them one cent of my business again. I have purchased glasses here several times, and I know that everyone is struggling with the pandemic, but this business has gone out of their way to make it hard to shop for frames. They insist on scheduling store visits, which is fine, but they more often than not do not answer the phone. You book an appointment with your spouse (or anyone) so they can see your options and give feedback and then you arrive only to be told that the store didn't note you'd have someone with you and they can't come in. I take the risk seriously. We are all wearing masks. Not touching things. It's a bit over the top. They should assume all booked shoppers with have a guest to provide feedback since most of us cannot see clearly when trying on glasses that don't have our prescriptions in them. read more

This is an over priced trendy frame and lens shop. Your money will be better spent elsewhere. Don't let them get your personal information, they will hound you when they think you are overdue for your prescription. read more

Dang y'all! Best experience with an optometrist in years! Friendly, helpful, expedient and knowledgeable. Loved every bit of it.

I have exclusively used Myoptic at Burnside and SE 28th since I moved to Portland three years ago. I have been in for eye exams (most thorough I've ever had and the doctor took time to explain everything), eyeglasses, prescription lens sunglasses, re-fittings, and repairs. Every single time I have been impressed and felt like the staff *genuinely* loves helping folks find glasses they'll love. They've always helped work through my vision insurance and FSA to score me the best deal possible. I will keep going back!!! read more

I have come here for the last year and a half and love it!! Very knowledgeable doctors and absolutely incredible staff. You can tell they truly care about their patients. Every time I've come in, everyone is friendly, attentive, and offer great advice. They also have a great selection with a ton of fashionable frames to choose from. Highly recommended. read more

This is the first time I have ever had a "fun" experience in an optometry clinic! The receptionists were so sweet, accommodating, and very helpful. Dr. Hibbert always had a smile and listened with so much patience and care while I shared any issues I've noticed in my vision. She took those concerns seriously and never made me feel silly about it. Even though I have 20/20 vision, she worked extra hard and took more time to do further testing and made sure she did all she could do to help me out. She ended up finding the perfect prescription for me, and Tristan did such a good job helping me find the right frames for my face and personality- he made it fun too! I just picked up my frames last weekend, and every time I put them on for work, my eyes feel so relieved. And my frames are so cool! Summy, the owner, happened to be there to help me make sure my frames fit right. She was so welcoming, kind, personable and showed she really cared about the service she was providing. I will definitely be referring everyone to Myoptic! It is the new face of optometry! read more

Myoptic Optometry, Burnside - I love my new frames! And yummy chocolate too?? I'll take it!! - Optometrists Near Me - Portland, Oregon

We had a misunderstanding and I got a call the next day to make it right. It shows that they care for their clients. I am pleased with everyone who works there. I will keep coming back for sure. Thank you all. read more

The eye exam and treatment was fine. This place is just way too expensive for what you get. I felt like they tried to upsell me and we not flexible. This place wasn't bad but there are better, less expensive, places to get stylish glasses. read more

Average experience for a contact eye exam, but frustrating overall. I wore my current contacts to the eye exam and the doctor or assistant examined them in my eyes. When the doctor suggested I try a type of contact that I had used years ago, she told me I could call in the future to finalize the prescription. I quickly remembered why I had switched away from that brand, but when I called back to say that I wanted to stick with the brand I had come in with, I was told I would have to schedule another eye exam and come back in. I explained that that's difficult for me, but the doctor stood firm that I would need to come back in to get the brand of contacts I have been using for the past few years that the doctor saw in my eyes. I'm not looking for a routine contact renewal to become the focal point of my week. I won't be going back. read more

This place has far surpassed any eye exam I have ever received. Not only were they very nice and open to my relentless questions, but they also worked with me to try to get me in the right contacts (something I have struggled with for years). Additionally, the woman who helped me pick out my glasses must have spent over an hour with me going through each style that I may or may not like (probably like 50-60 pairs of glasses... believe me, I am VERY picky). In the end, she helped me pick out a style that was absolutely perfect for me. It was something a little bit out of my comfort zone that I probably wouldn't have normally chosen but it was absolutely what I needed. I have gotten so many compliments on these glasses since then. Once all was said and done, and she sat me down to work through my insurance stuff, I was also offered an IPA! How delightfully Portland! This place is top notch! And the icing on the cake? They sent me a handwritten thank you card about a week after I picked up my wonderful, shinny new glasses. This was truly such a wonderful customer service experience, that I am totally SOLD on this place. This place rocks! read more