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Alberta Eye Care

4.1 (121 reviews)
Closed 9:00 am - 5:00 pm
Updated over 3 months ago

Services - Alberta Eye Care

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Alberta Eye Care Photos

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Recommended Reviews - Alberta Eye Care

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Reviews With Photos

Trying on new glasses that are fun & stylish!
Johanna K.

Ask for Metah! She will help you find your next perfect pair of glasses. Absolutely love this place and their people! Customer service is a top priority! They want you to enjoy the experience and make you feel as tho you are royalty. They take the time to explain all your options and answer any questions you may have. They give great recommendations and feedback. I'll always come back. Walked out today feeling like a million bucks! Thank you Alberta Eye Care!

Lenses 4x the size of the frames.

Just had the worst experience with Alberta Eye Care. I ordered a pair of glasses, metal frames and the lens came back at 4x the size of the frames. A question I asked about when I ordered the frames and lens and was told the lenses would only be the size of the frame or slightly bigger. Slightly is not 4x the size. I literally asked them at the door if this was a joke. On top of that the lenses are cut with jagged edges. Because of Covid they told me to come back in two days if I had issues for an appointment. I can't believe they would even let something this terrible out their door. If you have the option I would go elsewhere. Please see attached pictures. As a follow-up: I tried to work with Morgan and she was so rude. I didn't make the mistake of ordering lenses that wouldn't work in the frames I selected; that is on them and their business for not knowing the merchandise they sell. Morgan made me feel like it was my fault. I explained that I had asked about the lenses when I made the purchase due to my astigmatism. Morgan never apologized for any inconvenience. This has been my worst experience in ordering eyewear. Again, don't support this company. They do not care about their clients, only what works for them. I have yet to receive a refund and also do not have glasses.

Maria S.

Dr. Armstrong it's the best! She is very meticulous and caring on her testing and orders, she has done an excellent to achieve perfection and precision on my eye care!

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4 months ago

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7 months ago

I walked in desperate on a sunny day. And they fixed my sunglasses on the spot. THANK YOU!!! So nice and very helpful.

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10 years ago

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Ask the Community - Alberta Eye Care

Review Highlights - Alberta Eye Care

First, Laura is knows her stuff, even when unusual and complicated and communicates it clearly.

Mentioned in 17 reviews

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River City Eyecare

River City Eyecare

4.4(60 reviews)
2.0 miHollywood, Northeast Portland
$$
Offers payment plans
Available by appointment

My family has been a client of this optometry for about 3 years. The experience has always been…read moregreat: eye exams were quick and informative, front desk employees were always helpful and attentive. However this year's annual visit was anything but. It may be due to the change of ownership (I believe it happened either late last year or this year), but my experience with the front desk employee (Sam) was not great. Per usual, the exam was quick, the new doctor was nice and informative, and the other front desk employee (male with glasses) was extremely attentive and helpful. The issue came about a few days after my exam when I decided to use my annual frame allowance for sunglasses (I've had LASIK correction for a few years now). I called the office, Sam answered and I explained what I wanted to do - I've been utilizing this allowance for years. Sam looked up my insurance and asked if it was for prescription glasses. I said, "no, non-prescription". She then quickly told me that I couldn't use my insurance allowance for that purpose. I asked if the insurance had changed in the last year because I've been doing this for years. She said no, it's always been like that and that there's nothing they could do. After letting her know to double check the clauses of the allowance, she checked and noticed that clients with lasik procedures are allowed to use their insurance for sunglasses. She didn't apologize for initially providing me with incorrect information, she just went on and asked what frames I wanted. I told her the model and she noted they don't carry those. I thought I had gotten the same brand from them the year before and said "but I got them last year from you". Quicker than lighting she had already pulled up my prior orders to correct me: no I had not ordered that brand with them! She seemed annoyed that I was even asking. She proceeded to tell me that if I wanted that brand I would have to go elsewhere and referred me to a competitor. She didn't give me options to go online and use a prescription to order them myself, or anything else. I asked for my prescriptions (mine and my husband's) and headed to their competitor. Blessing in disguise - the front desk employee at this new place was a delight, the optician helped us get the sunglasses we needed without much hassle and we proceeded to schedule our 2026 annual eye check with them. This experience may not be representative of the entire practice, but it shows you that customer retention is just about being nice and patient with your clients.

Had to return the first pair because they were for distance and I had ordered reading lenses…read more The manager, Amber had told me I had 90 days to use the glasses then bring them back if there was a problem. I could not read with this pair, it was the wrong prescription, so I took them back. The guy I spoke to, Paige Carpenter, was rude and refused to take the glasses back. I asked to speak to Amber and they told me to call back on Monday since she wasn't in the office. This is very frustrating as I am a senior and need my glasses. I can't read anything. What happened to courtesy and good customer service? I didn't experience any during my visit there. Paige needs some training in that department. So folks, I would go somewhere else for better treatment if I were you.

Photos
River City Eyecare
River City Eyecare - Dr. Provost Owner Optometrist

Dr. Provost Owner Optometrist

River City Eyecare - Dr. Breeden Owner Optometrist

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Dr. Breeden Owner Optometrist

River City Eyecare

River City Eyecare

4.5(37 reviews)
8.0 miSoutheast Portland
$$
12 years in business
Locally owned & operated

Love River City Eyecare! I've been taking my family here for years. I recently developed a painful…read moreeye infection and Doctors Breeden and Provost saw me promptly as my condition escalated and treated my condition. The medical care and customer service is awesome here!

Rather unpleasant experience...receptionist was patient, friendly, and helpful, but twice I was…read morepressured to pay pay extra for dilation. When the receptionist brought it up, I asked if it cost extra; she said yes, and then told her I wasn't interested. You'd think it would end there. After Dr. Breeden finished the main portion of the exam, she made it a point to get up, close the door, and lecture me about the importance of dilation, imploring scare tactics, and comparing it to having vitals checked. This was just insulting. It's my health, and it's my money, and I have the right to opt out. I'd like to think that professionals could take a hint that money is clearly an issue for me without me having to say HEY, I'M FUCKING BROKE, I'M JUST HERE TO GET A PRESCRIPTION SO I CAN BUY CONTACT LENSES. The icing on the cake was not being given (or emailed) my new prescription at the end of the visit. After I emailed them asking for it, there was another little passive aggressive cherry on top -- part of my prescription was left blank, and I had to dig up my old prescription to find the number (the BC, or base curve, which is either 8.4 or 8.8 when ordering contacts online). So thanks, ladies! Very professional.

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River City Eyecare
River City Eyecare
River City Eyecare

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Alberta Eye Care - optometrists - Updated May 2026

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