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Cathedral Eye Care

4.6 (52 reviews)
Closed 9:00 am - 5:00 pm

By appointment only

Updated over 3 months ago

Services - Cathedral Eye Care

Eye exams

Eye testing and diagnosis

Eyewear fitting

1 More Service

Retinal imaging

Cathedral Eye Care Eyewear & Opticians Photos

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Recommended Reviews - Cathedral Eye Care

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Reviews With Photos

Wrong contact lens prescription from Americas Best Eye Care that was sent to Cathedral Eye Care in order to book an appointment!

I requested an appointment for a contact lens eye exam. I was told I needed to have been seen in the past 3 months by an eye doctor in order to make an appointment here. Luckily I had at Americas Best, who had given me the wrong prescription, and why I was trying Cathedral. I had kept all the paperwork they had given me and emailed it to Cathedral (attached photo). This was still not enough to make an appointment at Cathedral Eye Care! They then asked for the Doctors Notes of the wrong eye exam in order to schedule an eye exam at Cathedral for me. I was not given copies of the Doctors Notes, and so they refused to book an appointment for me! I promptly took my business elsewhere.

Frames
Eric P.

I bought these glasses at Cathedral Eye Care in St Johns, Portland a few months ago. The frame is separating and I tried a quick fix by adding a spot of glue. Hearing now... that voids the warranty. They will only offer recommendations of a place to fix them or replace at my cost. So much for standing behind what they sell. They are made by Prodesign denmark. Cathedral is treating me like an ex-boyfriend. Well, time to treat them like an ex. Goodbye.

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9 months ago

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1 year ago

I love this location! Kind, hip, and knowledgeable staff. Many eyeglass options and I really enjoy being here.

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Ask the Community - Cathedral Eye Care

Review Highlights - Cathedral Eye Care

Sarah was awesome - I came in for an annual exam (after missing a few yers, whoops).

Mentioned in 6 reviews

Read more highlights

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River City Eyecare

River City Eyecare

4.4(60 reviews)
7.5 miHollywood, Northeast Portland
$$
Offers payment plans
Available by appointment

My family has been a client of this optometry for about 3 years. The experience has always been…read moregreat: eye exams were quick and informative, front desk employees were always helpful and attentive. However this year's annual visit was anything but. It may be due to the change of ownership (I believe it happened either late last year or this year), but my experience with the front desk employee (Sam) was not great. Per usual, the exam was quick, the new doctor was nice and informative, and the other front desk employee (male with glasses) was extremely attentive and helpful. The issue came about a few days after my exam when I decided to use my annual frame allowance for sunglasses (I've had LASIK correction for a few years now). I called the office, Sam answered and I explained what I wanted to do - I've been utilizing this allowance for years. Sam looked up my insurance and asked if it was for prescription glasses. I said, "no, non-prescription". She then quickly told me that I couldn't use my insurance allowance for that purpose. I asked if the insurance had changed in the last year because I've been doing this for years. She said no, it's always been like that and that there's nothing they could do. After letting her know to double check the clauses of the allowance, she checked and noticed that clients with lasik procedures are allowed to use their insurance for sunglasses. She didn't apologize for initially providing me with incorrect information, she just went on and asked what frames I wanted. I told her the model and she noted they don't carry those. I thought I had gotten the same brand from them the year before and said "but I got them last year from you". Quicker than lighting she had already pulled up my prior orders to correct me: no I had not ordered that brand with them! She seemed annoyed that I was even asking. She proceeded to tell me that if I wanted that brand I would have to go elsewhere and referred me to a competitor. She didn't give me options to go online and use a prescription to order them myself, or anything else. I asked for my prescriptions (mine and my husband's) and headed to their competitor. Blessing in disguise - the front desk employee at this new place was a delight, the optician helped us get the sunglasses we needed without much hassle and we proceeded to schedule our 2026 annual eye check with them. This experience may not be representative of the entire practice, but it shows you that customer retention is just about being nice and patient with your clients.

Had to return the first pair because they were for distance and I had ordered reading lenses…read more The manager, Amber had told me I had 90 days to use the glasses then bring them back if there was a problem. I could not read with this pair, it was the wrong prescription, so I took them back. The guy I spoke to, Paige Carpenter, was rude and refused to take the glasses back. I asked to speak to Amber and they told me to call back on Monday since she wasn't in the office. This is very frustrating as I am a senior and need my glasses. I can't read anything. What happened to courtesy and good customer service? I didn't experience any during my visit there. Paige needs some training in that department. So folks, I would go somewhere else for better treatment if I were you.

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River City Eyecare
River City Eyecare - Dr. Provost Owner Optometrist

Dr. Provost Owner Optometrist

River City Eyecare - Dr. Breeden Owner Optometrist

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Dr. Breeden Owner Optometrist

River City Eyecare

River City Eyecare

4.5(37 reviews)
12.9 miSoutheast Portland
$$
12 years in business
Locally owned & operated

Love River City Eyecare! I've been taking my family here for years. I recently developed a painful…read moreeye infection and Doctors Breeden and Provost saw me promptly as my condition escalated and treated my condition. The medical care and customer service is awesome here!

Rather unpleasant experience...receptionist was patient, friendly, and helpful, but twice I was…read morepressured to pay pay extra for dilation. When the receptionist brought it up, I asked if it cost extra; she said yes, and then told her I wasn't interested. You'd think it would end there. After Dr. Breeden finished the main portion of the exam, she made it a point to get up, close the door, and lecture me about the importance of dilation, imploring scare tactics, and comparing it to having vitals checked. This was just insulting. It's my health, and it's my money, and I have the right to opt out. I'd like to think that professionals could take a hint that money is clearly an issue for me without me having to say HEY, I'M FUCKING BROKE, I'M JUST HERE TO GET A PRESCRIPTION SO I CAN BUY CONTACT LENSES. The icing on the cake was not being given (or emailed) my new prescription at the end of the visit. After I emailed them asking for it, there was another little passive aggressive cherry on top -- part of my prescription was left blank, and I had to dig up my old prescription to find the number (the BC, or base curve, which is either 8.4 or 8.8 when ordering contacts online). So thanks, ladies! Very professional.

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River City Eyecare
River City Eyecare
River City Eyecare

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Cathedral Eye Care - opticians - Updated May 2026

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