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    TLC - Portland

    3.9 (29 reviews)
    Open 9:00 am - 5:00 pm

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    Ask the Community - TLC - Portland

    Review Highlights - TLC - Portland

    Griffith and her staff, particularly Melissa, were extremely helpful in their explanation, and very thorough.

    Mentioned in 5 reviews

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    EyeHealth Northwest - Tigard

    EyeHealth Northwest - Tigard

    2.4(46 reviews)
    2.1 mi
    $$$

    Saw Dr Claudine Yee and she was very thorough & professional. She understood my concerns and fully…read moreaddressed them. I will be scheduling cataract surgery with her and I am confident she will do a great job!

    I arrived at this location on January 15, 2026, at around 4:00 p.m. to order two pairs of glasses,…read moreone for computer use and one for distance vision, with my prescription and insurance in hand. There was only one staff member, a woman, working in the eyeglass department. She provided an initial quote but soon admitted that the price for the blue light protection was incorrect. Shortly after, she realized another mistake, as the discount for the second pair had not been applied. This was followed by yet another correction, and the errors continued for another three times. As the pricing kept changing, I began to feel increasingly uncomfortable with the lack of professionalism. I asked her to provide an itemized breakdown of the charges for each pair so I could clearly understand the costs. She told me that itemized charges were not available and only offered a total price for each pair without any details. I asked again, explaining that I wanted to know the individual costs for the lenses and frames. She refused and stated that this information would not be provided. She then mentioned that she had worked there for 19 years, insisted that she knew what she was doing, and told me that if I was not comfortable, I should leave. This was by far the worst and most unprofessional service I have experienced in over 30 years of visiting eye care shops.

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    Retina Northwest

    Retina Northwest

    5.0(5 reviews)
    3.5 miSouthwest Portland

    I went in for an eye exam this morning, and I was just blown away by the excellent customer service…read moreand knowledgeable vision associates. My annual visit to my eye doctor found a shadow on my retina. I went into have additional test performed. I have never been through a battery of test like I experienced here. They went from test to test without any issues. We started with a plan vision test, to numbing for dilation, pictures and additional test to the ultrasound. Before leaving I was given a full diagnostic of my problem with instructions for care. If you're ever in need of eye care, make sure to keep Retina Northwest in mind.

    My cataract doctor determined there might be an issue that could be or lead to impending retina…read moretear. He got on the phone with the doctor at Retina Northwest and they literally fit me into their busy schedule. While may wait time at intervals was lengthy, every staff member in the Vancouver office was super kind. My doctor was Dr. Tlucek and he felt so down to earth and nice. He did a variety of tests of the eyes/retina allowing me moments to reset when the light in my eyes just could not be tolerated any longer. Once diagnosis was made he gave me my choices and explained procedure - I opted to get procedure done then and there because I figure we only have one set of eyes and it wasn't something that I wanted to wait around and see if things got worse. Procedure only took a minute or two - so fast. I was then scheduled for a follow up and my cataract doctor was getting faxed the results. I had a choice of offices to choose from for the follow up with Dr. Tlucek. I give the worth and atmosphere created by staff a two thumbs up.

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    Pacific Cataract and Laser Institute - Vision tests

    Pacific Cataract and Laser Institute

    3.2(15 reviews)
    1.3 mi

    I was referred there for cataract surgery. They had another optometrist assessing me instead of an…read moreophthalmologist. He said cataract surgery would likely not solve my problem but never explained what my problem was that couldn't be corrected by the cataract surgery. I was surprised by this decision so probably not able to ask the right questions but he was in a hurry and rather abrupt. Then he wrote in the notes that he had a long conversation with me and I decided against cataract surgery. The woman who saw me before him was very helpful but he was not. It is very poor care to not see an ophthalmologist before cataract surgery and let an optometrist make the decision about whether you would benefit. Then if you did have cataract surgery the surgeon would not have looked at your eyes him/her self. I am getting a referral to an ophthalmologist.

    I never got to having surgery with PCLI and I'm glad. I grew suspicious when the prices they gave…read moreme were going up every time I talked to them and their promises of what my eyesight was going to be like was a lie. They're great at handing out false hope. I was quoted $2,500 per eye and that went to $2700. per eye and then there was the co-pays and the facility use fee by the time it was done I was looking at around $8,000 for something they couldn't do. I consulted a local doctor who had done my late husband's cataract surgery and he explained that there was a certain amount of correction that comes from having cataract removal but those lenses don't work the way they promised for someone like me. When I canceled they suddenly became very rude said they would cancel with Dr Huggett and hung up, I have had no contact with Dr Huggett or his office staff since the appointments were canceled. He will not talk to me and his staff hangs up on me. The reason I am throwing Dr Huggett into the fire is because he told me that I had cataracts as dense as a glass of milk and that I needed to get cataract surgery right away because the longer I waited the more likely I was to lose sight completely apart from maybe shadows. Dr Huggett knew I was a Medicare patient and still referred me to PCLI at which time PCLI would have known I was a Medicare patient. But I was told they were the best, that I would have 20/20 vision and I wanted that. I'm close to 70 and I wanted to see like I used to. Where they thought I was going to get around $8,000 to pay for what they were offering I don't know. A payment plan would have left me in debt with interest. I would not recommend PCLI to anyone nor would I recommend Dr Huggett to anyone. Since I canceled with PCLI Dr Huggett has refused to talk to me or to see me in any capacity and I have learned that he is a close associate with PCLI. My personal opinion is they are out to take the last penny anyone's got for false hope. Take from that what you will.

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    Pacific Cataract and Laser Institute - Our wonderful team

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    One of our exam rooms

    Tigard Vision World - Lobby

    Tigard Vision World

    4.0(27 reviews)
    2.4 mi

    Listen for customer service they get a 5 star every time. Alexa, who has been here for at least the…read morepast year or so that I first had her assist during my exam, is ALWAYS cheerful. She smiles all the time and you can hear it in her voice when she answers the phone. She is just PERFECT to be the one to greet and one who answers the phone! I had Shay help me pick out my frames when I was there in the fall and she was WONDERFUL. I, however, was NOT wonderful to my glasses. No no. I scratched not ONE but BOTH LENSES right in the middle of the lens. Grrr. So I figured oh well I'm just going to have to pay for new lenses. I got them in November and it's July!! Well the day I called Alexa answered bright and cheery as usual. I told her my sad story and she asked for my information so she could look up my account. Well I apparently had a TWO year warranty for scratches!!! Yeeeehaw!! So she said NO PROBLEM, we will just order the new lenses and then call you when they come in. You can swing by anytime it's convenient to get them swapped out! After about two weeks I realized that I hadn't given her my new phone number. So even IF she called she wouldn't get me! Lol. So I called and (yup Alexa again!) She said hey!!! We have your lenses!! I popped in the next day and it was just her and Shay (I apologize if I've misspelled your name!) They got right to it and Shay had a hard time cleaning my glasses as I'd put these cheap plastic pads on to keep them from sliding lol She took those off, reshaped them and I keep them on my nose and then got back to cleaning the lenses. She went back again into the room Alexa had swapped the lenses out and called Alexa in. They found a HUGE scratch on my NEW lenses!! Then as she finally got rhem cleaned and fitted, she found another on the other lens. I was not upset because what can you do right? But Shay said THIS isn't acceptable. She said try he first thing the next day she'd call the lab to expedite me a new pair of lenses. That would only have been a week tomorrow. I was VERY impressed, again with th level OF POST service/appointment care. They genuinely care and genuinely like what they do. That's clear. I'll keep going here as long as they'll see me!! Love the staff and love my glasses!! And I KNOW I'll have some new lenses soon too. Which will be checked and double checked before they call me lol

    I cannot say enough good things about this place. Dr.Harris and his staff are AMAZING. The ladies…read moreat the front desk are always friendly and helpful, and answer all my questions. I've seen three different eye doctors there and each of them are kind, caring and helpful. Dr.Harris is hilarious and down to earth. I always feel appreciated and welcomed at every appointment. Keep on doing what y'all are doing!

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    TLC - Portland - opthamalogists - Updated May 2026

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