Took my mom in for Cataracts she's 72. Went with a lens that allows her to see without ever having…read moreto wear glasses. Surgery went smoothly. I janitor Dr. Crews.

I got CUSTOM PRK a month ago today and I am seeing between 20/20 and 20/15. And the prognosis is…read morethat it will get even better. Dr. Crews is such an amazing trustworthy surgeon . He took amazing care of me throughout the procedure/surgery and during follow ups. When I was going out of the country and lost my eye drops, he opened the clinic to provide me a replacement eye drop bottle even though it was the day after thanksgiving . I think that speaks to the care that he pours into his patients!!!highly recommend

Second review for Dr. Crews and his staff. It turned out that one of my eyes was being a problem. I…read morewas seeing some flashy lights in it. Called the office and a very new receptionist told me it was normal - I did not at all agree and firmly told her to talk to a doctor or assistant. Someone more knowledgeable was quickly put on the phone and she got me into an appointment later in the day as the doctors were on a surgery day. While my wait at the office was long that day - which was fine as I was pushed into an already busy schedule, my eye was dilated and seen by Dr. Crews. After examination I went home knowing that a) my call was validated and b) that while there was a bit of an issue, my retina was still fine but that didn't mean a problem couldn't appear. Three days later I had a worser episode with the eye very late in the afternoon but knew I had an appointment already scheduled for the morning with Dr. Crews. Well we switched the purpose of the appt when I arrived and the doctor decided there was enough issue going on that he got on the phone with a retina specialist to get me fit into their schedule and they sent me right over. Big props to Dr. Crews for seeing me when needed and explaining what he believed was happening (he was correct about it) and then getting on the phone with the retina specialist to fit me right into their busy day. Thank you to the team, but train those new receptionists a wee bit better. And if you are reading this in choosing a doctor for lasik/cataracts, I continue to highly recommend Dr. Crews and overall all the great & kind staff in his office.

Dr. Stanley Crews did a great job on my LASIK surgery. He walked me through the entire procedure…read moreand calmed my previously unsettled nerves. He was very thorough in his examination and the entire procedure went well. My corrected vision was 20/15 by 9:00pm the night of the surgery. Great job to Dr. Crews and his exceptional staff at the clinic. Thanks for everything. Doug L.

I was seen at The Vancouver Eye Care clinic by Dr. Sayge M. Heintzelman for swelling of my left…read moreeye. I explained to her that it has been two weeks since the swelling started and it has not gotten better. She looked at my eye and explained I have some clogged oil glands and recommended that I apply warm compresses and prescribed me an antibiotic due to possible infection. We discussed other options such as "topical drops" or draining the oil glands if my eye got worse. Two days later the swelling in my worsen towards evening time, so the next day I called to make an appointment to see a doctor. This time I was seen by Dr. Shauyene Hsieh. She walked into the exam room and asked me to explain what was going on, so I explained to her what was going on with my eye. She looked at both my eyes and said she is going to order me allergy drops, after I had already explained to her that I have been using allergy drops, warm compresses, and been on antibiotics for the last 2 weeks. I asked her if she can order me "topical antibiotic drops" she proceeded to laugh at me and said "topical" and antibiotic drops drops are the same thing. I felt humiliated, not only was this doctor not listening to a word I was saying but she was now laughing at me. I felt as if my medical needs were not being addressed and I was being rushed out. I explained to her that Dr. Heintzelman said that if my eye got worse that we can look at other options such as Topical drops. She snapped back at me and said it was not included in her notes and continued to ignore what I was saying. At this point my husband could see that I was getting frustrated so he asked her about steroid shot to drain the capped oil glands. She was very short with him and asked him if she should repeat the treatment plan which we just went over. It's expensive to see a Specialist. If I could have avoided seeing one I would have, but since I was in pain I had to come in twice in one week. There should never be a reason why a patient who is paying to see a provider be treated in such manner as I was. A patient should not feel afraid to ask questions because they are afraid the Provider might get upset with you or laugh at you for not using the correct medical terminology. Dr. Shauyene Hsieh was unprofessional, rude, and uncompassionate. She was slamming things down as we were leaving the room. No one should be treated the way I was by Dr Hsieh. It was unethical, and absolutely unacceptable. I walked out of the appointment feeling humiliated and without answers.

I just moved here within the last year. I was worried I would be able to find an Physician…read morecomparable to my choices in Los Angeles. Dr Hsieh (pronounced Shay) is a Class AAA+ in my book - so happy to have found Vancouver Eye Clinic.

I am very grateful for the team of the Portland/Vancouver office. They invested a good deal of…read moretime making sure this was the best procedure for me, that I completely understood the risks and rewards and addressed my fears and anxiety. From the initial online consultation to the 2 hour in person consultation and day of every staff member was amazing. I appreciate Dr. Deal's frankness when we discussed I had a prism in my most recent rx, she was not shy about telling me if that correction was necessary, the Lasik procedure would not get me where I wanted to be. She didn't badmouth my Dr. she acknowledged it may have been a short term need and helped me get an updated rx without to wear for several weeks before surgery to make SURE I would get the results I wanted. I am a very anxious person, never wore contacts and eye drops were a challenge, I don't like things touching my eyes. The entire team was supportive and calming. Procedure nurse Amanda talked me through the process. Dr. King was a little more tough love (probably because i needed a little) but a professional who moved through the process efficiently with skill. I didn't feel rushed but also know they wasted no time when they knew I was struggling. In all honesty, it was way less than I had imagined. I truly am in awe of the change in my vision and so blessed to have had this team help me get here. I have been wearing glasses for 20 years and I was 20/15 at my 1st check up at 18 hours post procedure! There is a lot to know about the options and possible results. Hands down, this is the team to walk you through it all!

I came here in February for a consultation and got my procedure taken care of by Dr. King. I would…read moredefinitely recommend it. The process was smooth healing was fast and I graduated and completed the program and I can see 2020. I wish I would have done this procedure before. I'm so glad to not be wearing contacts any longer or glasses. Thank you King lasik

I do not know how they have less than 5 stars?! My emergency is their emergency. Been going here…read morefor YEARS and never had a single visit where I wasn't 100% happy. All the Drs are amazing you can see any one and get the same treatment and perfect advice for taking care of your eyes and vision, you can talk to any assistant and get the same understanding and feed back while doing standard tests, you can talk to any of the front desk and they are happy to help in any way they can; they are my fave people to see if I have a problem ;) . This place is like family in the best way. Thank you for taking care of me and family over the years. You guys are all the best of the best and it is felt when you walk thru the doors. Looking forward to so many more years of this practice taking care of my loved ones. All of you are personable and loving. Wish I could do more than just some review. Xoxo

Evergreen Eye Care is top-notch. Everything from the friendliness and professionalism of the…read moreentire staff, to the cleanliness and modern atmosphere, to the amazing technology is the best I've ever experienced. The waiting room features a hot and cold water dispenser, as well as a Keurig coffeemaker with a huge variety of flavors. Chairs are plush and comfortable. I was particularly impressed with the technology in the pre-exam area. There are four machines right in a row. The first is an interactive test for peripheral vision / size of field of view. The second is an automatic test to establish one's baseline eyeglasses prescription, featuring a barn at the end of street on a grassy field to look at as opposed to others I've experienced that have nothing or a blurry circle. The third is an "air puff" glaucoma tester, and the fourth is one that takes photos of one's eyes. The wait to see the eye doctor was very short, and Dr. Hu was extremely professional, polite, and helpful. She was the first eye doctor who was ever able to answer my questions about how to determine which of two lens choices to pick. Here is the conversation: "Which is clearer, 1, or 2"? I said that "1 may look a bit sharper, but the 'O' looks like a square where it looks round on '2'". Her advice to choose the one that is less distorted seems to have made all the difference in the world. The prescription I got was far and away the easiest to adjust to I've ever experienced. They literally required no adjustment period at all. It was instantly perfect. I was also very happy that this exam, despite it having been my first exam in over a decade, didn't require my eyes to be dilated. I'm not sure exactly why this is, but I'm not complaining. If you're a new patient, don't get discouraged by the long wait time before you can get in. The reason that they're booked solid for a few months out is because they are great, and waiting is definitely worth it.

I had an emergency eyeglass situation--I broke my frames the night before a long flight--and East…read moreVancouver Eye was very helpful and accommodating, finding me new frames that fit my lenses quickly. Special shout out to Kim, whose quick thinking, experience, and customer service made a stressful situation into a positive experience.

Dr Cole has been such a blessing! From direct phone calls to his knowledge and diagnosis of my…read moreeyes. Which is more than any doctor has ever done for me. This man actually cares, he has given me hope and my eyesight back soon. If you suffer from a rare disease down to just wanting a good eye doctor he's your guy! He's spent countless hours helping me and that is rare these days!

I'm so disappointed. My parents had been coming here for years, so we chose this office based on…read moretheir recommendation. It isn't easy for me to leave a negative review, but our experience has been incredibly frustrating. I purchased progressive lenses that cost over $500. I was told that if they didn't work, I could bring them back and they would make them right. After about five weeks, I called because I was having trouble adjusting. I was told to give it more time, so I did. After several more months, the glasses still made me nauseated and didn't work properly. When I went back, I was told I was wearing them incorrectly and just needed to move my head more. However, if I physically hold the glasses higher on my face, they work much better. Despite that, I was ultimately told they would not remake or adjust them. Then my daughter had an issue with her glasses. She was given the wrong prescription and had to take them back. They corrected the prescription, and she chose replacement frames that were less expensive than the originals. Even though the original mistake was theirs, they refused to refund the $80 difference in the cost of the frames. Glasses are a significant investment, and they're essential for everyday life. When mistakes happen, customers deserve to have them corrected without additional cost. Instead, I'm left with $500 glasses that I can't comfortably wear, and my vision insurance won't cover another pair for two years. On top of that, we overpaid for my daughter's replacement frames because of the office's error. This has been the worst customer service I've experienced from a healthcare provider. The right thing to do would be to remake my glasses so they fit and function properly and refund the $80 difference for my daughter's replacement frames. That seems like a fair and reasonable resolution. I hope this review encourages the office to make things right. Until then, I can only recommend if you get your eye exam here plan to purchase your glasses somewhere else. Thank you, Frustrated and Blind

The group of women running the office during my visit are A+. Friendly and timely. But the best…read morepart was Bee helping me pick out some new frames. She made it a joyful experience.

I have nothing but amazing things to say about this center! Honestly I was super skeptical, and…read moreasked lots of questions about the procedure, technology, and experience. I was incredibly impressed and will be referring my friends and family here. The doctor was very kind and all the people kept me up-to-date on what was happening during the procedure. No issues with healing and my eyesight is fantastic. Before, I was super uncomfortable in my eyeglasses. Now I can wear fun sunglasses, not worry about my glasses falling off when doing something active, and my life is super improved. Only thing I would recommend is scheduling the procedure later in the day since you are supposed to nap for 4 hours afterward.

GTE solutions is a fantastic company to do food and or alcohol demonstrations in grocery store!…read moreCustomers absolutely love love trying the samples from their local grocery stores! My favorite Gig Job ever!!! I plan to do it much more often after I retire but it's a great opportunity for college students as well! So fun if you love people and you love interacting with your employer through email, you have a smart phone and you love being an ambassador for vendors! Go for it!