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    Services - King LASIK

    Laser vision correction

    Eye surgery

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    Ridgefield location.
    Molly E.

    I had LASIK from King LASIK in 2015 and waited to see the outcome before I posted this review. First off, I couldn't be happier about the decision to get LASIK. Life changing. I was so near-sighted, I couldn't read a book as I couldn't get it close enough to my eyes. King LASIK was much more affordable than other options. My husband had a great King LASIK experience in 2010, which is why I chose them. However, I've been having that "you get what you pay for" feeling. Here's how my experience went: BEFORE THE SURGERY First off, the location feels sketchy; it's in an old bank. Secondly, there isn't much in the way of customer service. They rush you through the machines that measure your viability as a LASIK candidate without much explanation. They must do it so often that it makes sense to them (and perhaps it is scientific and super easy to diagnose), but without any explanation or time spent on any one measurement, it felt like a charade. The doctor's exam felt like she'd never been in the exam room before. There was no where for her to put her tools/eye drops (she set them on a stack of papers). She was very cheerful and answered my questions, but again--when you do it so much, it all feels rehearsed. THE SURGERY The procedure itself was successful. They were very kind leading up to it, even letting me squeeze a stuffed animal to help ease me through it. When it was over, I cried--I could see! AMAZING! I hugged the doctor, who really couldn't have cared less (oh well). IMMEDIATELY AFTER They sent me home with a bag of information. All of it had spaces set aside for personalization (as in, when my next appointment was, when to take my drops, etc.) yet they had filled none of it out. AFTERMATH Here's where they dropped the ball. King LASIK serves a lot of patients and I assume there are some legality issues with being completely transparent with customers regarding side effects and complications. I experienced extreme sensitivity to brightness and blurriness in dim light. I went in for the required follow-up appointments, and then two additional appointments specifically about the side effects. The doctor wouldn't explain what had caused them. "Sometimes there are side effects and this falls into the realm of normal symptoms." Like a robot. I asked her point blank about her evading my questions. She still didn't answer. She gave me eye drops for the light sensitivity, which eventually went away. But the blurriness remained. I'm fairly sure I went in for a 3rd appointment--if not, I scheduled it, but didn't go in. I specifically remember speaking to them on the phone about not wanting to see the same doctor as she refused to answer my questions--I just wanted to know if my eyes were damaged, if this was long term, and what I could do to correct it. They hinted that there would not be any further answers, but I could drive to Vancouver again to likely receive the same foggy answers. They are only open during work hours during the week and I'd already blown too much time going in there, so I canceled my appointment and saw my regular ophthalmologist. My ophthalmologist told me that the blurriness in dim light was caused by my pupils being larger than normal; so that means they are larger than the scars left from the laser. I'm staring through the scars. My eyes are totally healthy and it's just---well, it's just what my eyes are like now. I can no longer drive at night in heavy traffic due to massive halos around all the lights. I also cannot see detail in dim light (think checking the price on something in a dark corner of a store). I just got a pair of glasses last week that help significantly with these scenarios (haven't tried driving yet--fingers crossed!). Honestly, I'm thinking of it as a tax for the convenience of having 20/20 vision in regular light. Had I known this would happen, would I still have had the surgery? Yes. Had they answered me honestly when I asked about it, would I be upset? No. But to this day, I still don't know if they messed up measuring my pupils or if this is just "what happens." I also find it funny that, following all of my complaints, not once have they reached out to me to see how things went, to see if my side effects improved. The last we spoke, they knew I was upset and not seeing very well and they never contacted me in a personal way. (They did add me to their emailing list, though; ugh.) REVIEWS They originally offered an incentive to write reviews but have since stopped this. UPDATE - 11/25/17: I spoke with Dr. King and he was very apologetic about how things went after my treatment. He was transparent & offered multiple ways to possibly address the issue. I appreciated his willingness to chat. I'm keeping this review up, tho, as I think it serves as a reminder to customers do due diligence before making such a life-changing decision & to companies to take care of the people who are spending and risking so much by going through with this procedure.

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    Ask the Community - King LASIK

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    Review Highlights - King LASIK

    I think the patients would appreciate some written information on the exact steps of the actual procedure.

    Mentioned in 5 reviews

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    Andrew Kopstein, MD - Portland North Eye Surgeon

    Andrew Kopstein, MD - Portland North Eye Surgeon

    3.0(1 review)
    0.0 mi

    I had RLE surgery and the full top of the line lenses were used as replacements for my beginning…read moredevelopment of cataracts. I was very impressed with the office experience, surgical outcome and the eight week follow up to adjust the lenses for the best vision possible. This was in consideration of my extremely poor eyesight. My only disappointment was that K2 Vision was not helpful in breaking down the various costs that Medicare needs for any possible reimbursement. My bill was a total of $15,000.00. I realize that K2 Vision does not take Medicare as part of their business and they explained that to me. Medicare treats RLE with out cataracts as a non reimbursement procedure. I did have cataracts but K2 Vision did not respond to my repeated requests for more detailed information as to individual surgical procedures and the billing codes that Medicare requires. Be aware of my situation and the costs involved. If you have private insurance that covers what Medicare does not you might have more coverage than I did.

    From the owner: Andrew Kopstein, M.D., is a skilled ophthalmologist with K2 Vision serving the Portland North area…read morefrom Vancouver, WA. He is an experienced surgeon who has completed more than 50,000 successful eye surgeries, including our ever-popular LASIK procedure. Contact Dr. Andrew Kopstein in Vancouver, WA, today for an exceptional vision correction consultation.

    Shauyene Hsieh, MD

    Shauyene Hsieh, MD

    3.4(5 reviews)
    2.3 mi

    I was seen at The Vancouver Eye Care clinic by Dr. Sayge M. Heintzelman for swelling of my left…read moreeye. I explained to her that it has been two weeks since the swelling started and it has not gotten better. She looked at my eye and explained I have some clogged oil glands and recommended that I apply warm compresses and prescribed me an antibiotic due to possible infection. We discussed other options such as "topical drops" or draining the oil glands if my eye got worse. Two days later the swelling in my worsen towards evening time, so the next day I called to make an appointment to see a doctor. This time I was seen by Dr. Shauyene Hsieh. She walked into the exam room and asked me to explain what was going on, so I explained to her what was going on with my eye. She looked at both my eyes and said she is going to order me allergy drops, after I had already explained to her that I have been using allergy drops, warm compresses, and been on antibiotics for the last 2 weeks. I asked her if she can order me "topical antibiotic drops" she proceeded to laugh at me and said "topical" and antibiotic drops drops are the same thing. I felt humiliated, not only was this doctor not listening to a word I was saying but she was now laughing at me. I felt as if my medical needs were not being addressed and I was being rushed out. I explained to her that Dr. Heintzelman said that if my eye got worse that we can look at other options such as Topical drops. She snapped back at me and said it was not included in her notes and continued to ignore what I was saying. At this point my husband could see that I was getting frustrated so he asked her about steroid shot to drain the capped oil glands. She was very short with him and asked him if she should repeat the treatment plan which we just went over. It's expensive to see a Specialist. If I could have avoided seeing one I would have, but since I was in pain I had to come in twice in one week. There should never be a reason why a patient who is paying to see a provider be treated in such manner as I was. A patient should not feel afraid to ask questions because they are afraid the Provider might get upset with you or laugh at you for not using the correct medical terminology. Dr. Shauyene Hsieh was unprofessional, rude, and uncompassionate. She was slamming things down as we were leaving the room. No one should be treated the way I was by Dr Hsieh. It was unethical, and absolutely unacceptable. I walked out of the appointment feeling humiliated and without answers.

    I just moved here within the last year. I was worried I would be able to find an Physician…read morecomparable to my choices in Los Angeles. Dr Hsieh (pronounced Shay) is a Class AAA+ in my book - so happy to have found Vancouver Eye Clinic.

    Vancouver Eye Care - John P. Rundle, MD

    Vancouver Eye Care

    2.7(10 reviews)
    2.3 mi
    $$$

    The nice person I talked to setting up the appointment for contacts did a good job explaining and…read moreanswering questions. At my appointment I completed a medical information form. I waited almost 1 hr. to be seen. The assistant asked the same questions and did not read my form. My handwriting is not great, but it is legible. I read my form to her. She kept checking her watch and was impatient. She was unfriendly. I told the Dr I did not feel comfortable with her exam. He did a quick exam. He said he needed to order trial contacts. I asked what if the vision was off. He said he would order other contacts. He said he would not be in this office for the fitting and advised he would send the contacts DT and to set up appointment. My eyes where dilated when I left, and no protection was offered or address. Next appointment I waited 35 minutes. I was told they did not have the contacts and to go back to the original office. They said a Dr had an opening for the next hour and could get me right in. I rushed through my errands. I arrived there about 40 minutes later and stated I was there for my fitting. She found the contacts and said I was to take them. I said I was to see the Dr. She stated I was to comeback after wearing them for 2 weeks and then set up another appointment to see the Dr. At this point with the series of error, the wait times, the rushed exam, the lack of internal communication with each other and the patient, I said I was done. I arrived home and I received a text stating I had another appointment in the next 45 minutes. I did not set this up and I was not going back there for the 3rd time in a day and for them to not know what was going on. I called and left a voice message stating I would not be at that appointment, and I would not be coming back again. I will go somewhere else.

    The eye doctor and technician were great but there was a language barrier between myself and the…read morethe technician . I asked if I could request another technician at my next visit with a better understanding of the English language and spoke to the office manager Julia who was terribly rude and and left a very unfavorable impact of the whole office!

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    Vancouver Eye Care - Eden Yoon, MD

    Eden Yoon, MD

    Vancouver Eye Care - Jeffrey A. Fries, OD

    Jeffrey A. Fries, OD

    Vancouver Eye Care - Mauricio R. Chavez, MD

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    Mauricio R. Chavez, MD

    Evergreen Eye Care - Storefront

    Evergreen Eye Care

    4.7(49 reviews)
    2.2 mi
    $$

    Okay, Yelp.....what's up with removing reviews?? This is the 4th of my recent reviews that went…read more*poof*...let's get on that. (business owners have mentioned this to me as well!) Anyway, let's focus on the wonderful Evergreen Eye Care. Dr. Zamberlan and her staff are consummate professionals. I haven't had such a modern, comprehensive exam in a long time. The staff are so welcoming, from making my appointment to my first visit. Unlike a lot of medical offices, the waiting room is not crowded and Dr. Z. takes her time sharing her knowledge with her patients. I truly felt valued and am so happy to have found my "forever" eye care practice. Sandy was the assistant at my visit...so friendly and knowledgeable. Nicole helped me select 2 frames (which are very reasonably priced) plus new reading lenses and offered me their current discounts. They have such a nice selection and I've never chosen glasses so quickly! I cannot think of any suggestions to make other than to ask that you please continue to do what you are doing. Evergreen Eye Care is awesome. *Update: I referred my hub to EEC and asked him about his experience. He said, "I loved it!!" He went on to share how complete his exam was and all the great suggestions Dr. Z. offered. In this era of impersonal, conveyer-belt medicine, Evergreen is the antithesis. We are fans for life!

    Evergreen Eye Care is top-notch. Everything from the friendliness and professionalism of the…read moreentire staff, to the cleanliness and modern atmosphere, to the amazing technology is the best I've ever experienced. The waiting room features a hot and cold water dispenser, as well as a Keurig coffeemaker with a huge variety of flavors. Chairs are plush and comfortable. I was particularly impressed with the technology in the pre-exam area. There are four machines right in a row. The first is an interactive test for peripheral vision / size of field of view. The second is an automatic test to establish one's baseline eyeglasses prescription, featuring a barn at the end of street on a grassy field to look at as opposed to others I've experienced that have nothing or a blurry circle. The third is an "air puff" glaucoma tester, and the fourth is one that takes photos of one's eyes. The wait to see the eye doctor was very short, and Dr. Hu was extremely professional, polite, and helpful. She was the first eye doctor who was ever able to answer my questions about how to determine which of two lens choices to pick. Here is the conversation: "Which is clearer, 1, or 2"? I said that "1 may look a bit sharper, but the 'O' looks like a square where it looks round on '2'". Her advice to choose the one that is less distorted seems to have made all the difference in the world. The prescription I got was far and away the easiest to adjust to I've ever experienced. They literally required no adjustment period at all. It was instantly perfect. I was also very happy that this exam, despite it having been my first exam in over a decade, didn't require my eyes to be dilated. I'm not sure exactly why this is, but I'm not complaining. If you're a new patient, don't get discouraged by the long wait time before you can get in. The reason that they're booked solid for a few months out is because they are great, and waiting is definitely worth it.

    Photos
    Evergreen Eye Care - One of the staff babysitting my son, so I can get lunch. I just love this lady!

    One of the staff babysitting my son, so I can get lunch. I just love this lady!

    Evergreen Eye Care - Hot and cold water dispenser, and a Keurig coffee maker

    Hot and cold water dispenser, and a Keurig coffee maker

    Evergreen Eye Care - Glasses

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    Glasses

    King LASIK - laserlasikeyes - Updated May 2026

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