I am very grateful for the team of the Portland/Vancouver office. They invested a good deal of…read moretime making sure this was the best procedure for me, that I completely understood the risks and rewards and addressed my fears and anxiety. From the initial online consultation to the 2 hour in person consultation and day of every staff member was amazing. I appreciate Dr. Deal's frankness when we discussed I had a prism in my most recent rx, she was not shy about telling me if that correction was necessary, the Lasik procedure would not get me where I wanted to be. She didn't badmouth my Dr. she acknowledged it may have been a short term need and helped me get an updated rx without to wear for several weeks before surgery to make SURE I would get the results I wanted. I am a very anxious person, never wore contacts and eye drops were a challenge, I don't like things touching my eyes. The entire team was supportive and calming. Procedure nurse Amanda talked me through the process. Dr. King was a little more tough love (probably because i needed a little) but a professional who moved through the process efficiently with skill. I didn't feel rushed but also know they wasted no time when they knew I was struggling. In all honesty, it was way less than I had imagined. I truly am in awe of the change in my vision and so blessed to have had this team help me get here. I have been wearing glasses for 20 years and I was 20/15 at my 1st check up at 18 hours post procedure! There is a lot to know about the options and possible results. Hands down, this is the team to walk you through it all!

I came here in February for a consultation and got my procedure taken care of by Dr. King. I would…read moredefinitely recommend it. The process was smooth healing was fast and I graduated and completed the program and I can see 2020. I wish I would have done this procedure before. I'm so glad to not be wearing contacts any longer or glasses. Thank you King lasik

Amazing experience with King Lasik. Friendly and knowledgeable staff. From consultation to surgery…read moreto follow up great communication and support. My eye sight is the best I've had for as long as I can remember. Thank you King Lasik!

I was seen at The Vancouver Eye Care clinic by Dr. Sayge M. Heintzelman for swelling of my left…read moreeye. I explained to her that it has been two weeks since the swelling started and it has not gotten better. She looked at my eye and explained I have some clogged oil glands and recommended that I apply warm compresses and prescribed me an antibiotic due to possible infection. We discussed other options such as "topical drops" or draining the oil glands if my eye got worse. Two days later the swelling in my worsen towards evening time, so the next day I called to make an appointment to see a doctor. This time I was seen by Dr. Shauyene Hsieh. She walked into the exam room and asked me to explain what was going on, so I explained to her what was going on with my eye. She looked at both my eyes and said she is going to order me allergy drops, after I had already explained to her that I have been using allergy drops, warm compresses, and been on antibiotics for the last 2 weeks. I asked her if she can order me "topical antibiotic drops" she proceeded to laugh at me and said "topical" and antibiotic drops drops are the same thing. I felt humiliated, not only was this doctor not listening to a word I was saying but she was now laughing at me. I felt as if my medical needs were not being addressed and I was being rushed out. I explained to her that Dr. Heintzelman said that if my eye got worse that we can look at other options such as Topical drops. She snapped back at me and said it was not included in her notes and continued to ignore what I was saying. At this point my husband could see that I was getting frustrated so he asked her about steroid shot to drain the capped oil glands. She was very short with him and asked him if she should repeat the treatment plan which we just went over. It's expensive to see a Specialist. If I could have avoided seeing one I would have, but since I was in pain I had to come in twice in one week. There should never be a reason why a patient who is paying to see a provider be treated in such manner as I was. A patient should not feel afraid to ask questions because they are afraid the Provider might get upset with you or laugh at you for not using the correct medical terminology. Dr. Shauyene Hsieh was unprofessional, rude, and uncompassionate. She was slamming things down as we were leaving the room. No one should be treated the way I was by Dr Hsieh. It was unethical, and absolutely unacceptable. I walked out of the appointment feeling humiliated and without answers.

I just moved here within the last year. I was worried I would be able to find an Physician…read morecomparable to my choices in Los Angeles. Dr Hsieh (pronounced Shay) is a Class AAA+ in my book - so happy to have found Vancouver Eye Clinic.

I had cataract surgery on one eye and laser surgery done on the other by Dr. Michael C Kim at…read moreVancouver Eye Care. Dr. Kim did a wonderful job in fully restoring my vision. I feel very fortunate to have a surgeon whom I trust totally with my precious vision. Thank you, Dr. Kim and your friendly staff. Words can't express.

The nice person I talked to setting up the appointment for contacts did a good job explaining and…read moreanswering questions. At my appointment I completed a medical information form. I waited almost 1 hr. to be seen. The assistant asked the same questions and did not read my form. My handwriting is not great, but it is legible. I read my form to her. She kept checking her watch and was impatient. She was unfriendly. I told the Dr I did not feel comfortable with her exam. He did a quick exam. He said he needed to order trial contacts. I asked what if the vision was off. He said he would order other contacts. He said he would not be in this office for the fitting and advised he would send the contacts DT and to set up appointment. My eyes where dilated when I left, and no protection was offered or address. Next appointment I waited 35 minutes. I was told they did not have the contacts and to go back to the original office. They said a Dr had an opening for the next hour and could get me right in. I rushed through my errands. I arrived there about 40 minutes later and stated I was there for my fitting. She found the contacts and said I was to take them. I said I was to see the Dr. She stated I was to comeback after wearing them for 2 weeks and then set up another appointment to see the Dr. At this point with the series of error, the wait times, the rushed exam, the lack of internal communication with each other and the patient, I said I was done. I arrived home and I received a text stating I had another appointment in the next 45 minutes. I did not set this up and I was not going back there for the 3rd time in a day and for them to not know what was going on. I called and left a voice message stating I would not be at that appointment, and I would not be coming back again. I will go somewhere else.

The eye doctor and technician were great but there was a language barrier between myself and the…read morethe technician . I asked if I could request another technician at my next visit with a better understanding of the English language and spoke to the office manager Julia who was terribly rude and and left a very unfavorable impact of the whole office!

Dr. Sorenson is amazing! We recently relocated to Ridgefield and needed to find a local eye dr. So…read moreglad we found Dr. Sorenson. My daughters and I had a great experience. My eldest daughter is special needs and she was so patient with her. Highly recommend and Theresa (front desk) is awesome too!!! She answered all of our questions about the glasses they sell in office. Thank you ladies for a great experience!

I have been going to Accent Eye care for a couple of years. The Doctor is always friendly and very…read morethorough. She always asks if I have any concerns and spends a good deal of time with me. I don't feel rushed.

I have been a patient at Ridgefield Family Medicine since 2017, and I absolutely love them. My…read moredoctors listen to me and take their time, so I never feel rushed in my appointments. Bliss is my primary doctor for everything except my hormones, which I see Dr. Drew for. I highly recommend them.

I recently started healthcare at RFM after poor experiences with a Naturopathic Doctor at a small…read moreclinic and with an MD at a clinic affiliated with a local small hospital. I've been happier with the results from RFM to this point in time. I have seen my primary care provider at both the Woodland and Ridgefield locations. So far, my care has included bloodwork and blood pressure checks, follow-up care from a hospital ER visit, and urgent care for a repeat shoulder injury due to a trip-and-fall accident. When first getting set up with RFM, it took 3 business days to get a return phone call due to staffing issues. I learned that the clinic is not accepting new Medicare and Medicaid patients (so I will have to change clinics in less than a decade), and that some of their physicians are not taking new patients. I wanted a male provider and currently am assigned to a certified Physician Assistant instead of an MD. (I don't have an issue with this; two recent trips to an ER gave me data points that even hospital emergency rooms have a PA handling most of the patients instead of an MD.) I've found that test results, referrals, and visit notes are available quickly in the Patient Portal. Phone calls with test results seem to take longer to get, and I've opted to use the Patient Portal for now. Billing - as some have pointed out - can be an issue. I retired recently and changed insurance, and due to a problem at the new insurance company, I was not "covered" at my last visit (though within 72 hours, this was addressed by the insurance company). Getting the billing people to bill insurance took 3 attempts over a 3 week period. There is always room for improvement, hence the 4 star rating. I do think the providers are trying to improve.