Definitely 5 stars. A small shop with a large selection of high quality frames. This is not Warby…read moreParker fast food glasses, nor does it pretend to be. Professional friendly staff. Before the optician knew that I had planned on buying a new pair of glasses, he fixed my illl fitting glasses from another store for free! Very impressed with this shop.

Walked in and they were able to repair my girlfriend's glasses pretty quickly. Very friendly and…read moreprofessional with a clean shop. Thank you guys so much.

My doctor gave me an Rx for progressives and I had Upper West Side Optical create my glasses. I…read morereally struggled with using the glasses so I went back and Jay solved the problem. He listened to what I needed and came up with a solution that was perfect. Jay completely understood the problem and altered the glasses to my specific needs. I can't recommend Upper West Side Optical enough and bravo to Jay for taking the time give me such wonderful personalized service.

We have been going since it was Pildes. Very attentive service and lots of options for frames. If…read morewhat you receive isn't quite right, they will work with you to get it right.

Wonderful inventory, expert expertise on eyewear and eyes. Very personable... Love itread more

Great selection & pricing and fantastic service. I would highly recommend. Sean is the man!read more

I had a great experience at James Leonard Opticians. From the moment I walked in, the staff was…read morewelcoming, professional, and genuinely focused on providing exceptional service. A special thank you to Dr. Crisostomo for performing such a thorough and comprehensive eye exam. She took the time to explain everything clearly, answered all of my questions, and made me feel completely confident in my eye care. I also want to recognize Liza, who was absolutely fantastic in helping me find the perfect pair of frames. She was patient, knowledgeable. She made the entire process enjoyable and helped me choose frames that fit both my face and my personality. Thank you, Dr. Crisostomo and Liza, for making this such a great experience! -Stephen

Needed to replace my eyeglasses lenses for a new prescription. Friendly and knowledgeable service;…read moreglasses were ready when when promised and they made sure fit was perfect before letting me out the door. I needed progressive lenses to fit my Bevel frames. They were able to handle everything even though I think they don't carry that brand of frame.

Now that I have retired from practicing ophthalmology, I can review Clairmont Nichols without…read moreconflict of interest concerns. I practiced ophthalmology in Manhattan for 40 years. I can say, without reservation, that the Clairmont Nichols people are the best opticians they that I have worked with. Lloyd, Scott, Ann, George, Jessica, Emily and everyone else offer bespoke service. They are uniformly lovely. They all have a great sense of esthetics and make excellent recommendations for frame selection. The Zeiss lenses that they offer are optically excellent. They are great at fitting and adjusting glasses. Hopefully this will never happen, but the place where CNO shines is in problem resolution. They can help with the most difficult issues. I have not known of a patient, colleague or family member who has not been happy with their glasses. I'm happy to wholeheartedly recommend Clairmont Nichols for glasses that are attractive and offer crisp vision.

Can't say enough positive things about Clairmont Nichols and Scott. I walked in cold after a google…read moresearch for a place near my apartment and was blown away. I told Scott what I was looking for in my new glasses and within a few moments (literally) he was back with three options to look at. I bought two pairs of his first choice for me...it was like he knew what I was looking for better than I did. A true pro.

It took me two months of searching a variety of different locations before I found Westway, and I'd…read moredo it again to find such a wonderful, openminded, professional, friendly, and welcoming boutique shop. I was given no hassle when I arrived with a script in hand and only needing glasses. They were the only shop from my multi-month search that had even one pair I was willing to consider wearing for the next year, let alone the three I found. The prices are great. Even if you were paying out of pocket, Westway prices things reasonably. Their OOP price for the glasses (with lens treatment add-ons) I chose was equal to what I've paid at other places after all the insurance coverages and discounts were calculated. Oscar never once pressured me with an upsell to get a second pair of glasses or sunglasses, and he gave really solid recommendations after quickly catching on to my sense of style. And my finished glasses were ready in less than a week! As if that weren't enough, Oscar effortlessly passed the test I do every time I shop for glasses. I go to the women's section first. I wait for someone to redirect me to the men's section. I say something like, "You never know what you'll find...", and I await their response. Oscar's? "Ok!" And he chilled behind the counter until I was ready. Many thanks to the team at Westway for nurturing such an inclusive and safe medical and retail environment. Spread the word, consider bringing them your business, and help keep this gem serving customers for years and years to come.

Friendly, and affordable. I called to make an appointment,…read moreI got one for the next day. I was out of there within 30 mins with a full exam, and bought a pair of glasses that will be delivered between, 6-10 days. No complaints here.

Always great service I've been coming to this place for years always nice and friendly. This is the…read moreplace that I can do your glasses in less than an hour. You can literally drop off your glasses and get your frames redone with your prescription for less than an hour, you can drop your glasses off go have lunch and come back with your glasses fixed your frame redone. Everything is superb. Everything is nice so friendly. Make sure you guys go if you need anything done for your eye need, this is a good ophthalmologist. Very good place.

I had hoped to get a great pair of glasses like I read in all reviews but I haven't. I did return…read moreto chive them checked but they said that it was due to the progressive lens and how it was setup and how I had to give up better vision in one portion so the other worked as well. But the problem is that even after months now of using them I cannot see well when I read or view computer. Distance is the only thing that works. And these were not cheap! And they ended up being good for just long distance and not progressive. Won't be coming back or referring anyone here.

Full disclosure: I was first a patient at this practice in, if memory serves, 2008. And to this…read moreday, I feel privileged and very grateful to work with Dr. Soto and Dr. Pekarsky (whose father was my doctor back in the day) and the whole team, Paul, Stephany, Nadia, and Adam. If you need glasses and can get to this part of Manhattan, the only place to be a patient and a client is Kips Bay Optical. From the truly evaluative, real time spent, thorough, thoughtful, and all questions answered you leave with no stress or agita (Italian for heartburn and anxiety) appointments with Dr. Soto, to the honest recommendations regarding vision insurance (because not everyone's policy includes that (ahem, Anthem)), to the wide ranging in styles and price choice of frames, it is truly a pleasure to be a patient at Kips Bay Optical. Let it be said that eyeglasses, like jewelry, is an emotional purchase. When my prescription changed and I needed to get new near-sighted lenses, Paul and Stephany were as patient and honest with me as the best bespoke personal shoppers as I tried on easily 20 pair. I trust them in the same ways I trust Drs. Soto and Pekarsky. My trust began in 2008 and has only increased over time.

We have been going to this shop for our glasses for a while and they always did a good job until…read morethe last time. They got both our prescription wrong and both the hubby and I had subsequent headaches - as a migraine sufferer, this is not good. Will we go back, probably not.

Long time customer. She is exceptional and kind and has the best glasses. She has turned,…read moreessentially a medical device, into an addiction and passion for eye wear. Plus she calls when she has something she thinks I will love!

Great service, selection, fashion choices. Beautiful frames, clean store, great area. Charlotte is…read morethe best.

She is so meticulous. I tried to find someone close to my home for 3 years but just had to return.read more

Very fortunate to have found Dr. Connie Dong. Evidently knowledgeable, skilled, and kind. Takes her…read moretime to do things properly. I'm one of those "I don't usually write reviews, but..." but this is one of the top optometrists in NY. She's earned her 5 stars.