Needed new glasses for driving so I called Eye Q Optical based on their excellent reviews. Got…read moreappointment for eye exam that same day. Received thorough eye exam from lovely optometrist, and then staff member who is obviously expert at analyzing face shapes found me the perfect frames. Also got reading glasses while I was at it. When I went back a few days later, there was a problem with one of the lenses in the reading glasses, but they fixed it while I waited. Great service! Recommended.

My 5 year old son is autistic and has speech delay. Unfortunately, I will never return to Eye Q…read moreOptical. They advertise on their website that they service children. We first went to Eye Q when my son was 2 years old. They used to provide great service and was amazing with my son. The older gentleman...I guess was the previous owner...was an absolute gem. The lenses I have purchased from Eye Q have been the most accurate compared to other places I have tried. The prices are not bad compared to other places. But, over the years, with mgmt changes, the service is not the same. I went recently to get my son's annual prescription filled. They told me that they carry Tomato and Dilly Dally eyeglass brands. But when I went to the store, they had ....4 or 5 frame selections between both brands. I should have left then. My son picked a pair of dark blue Tomato frames from their very limited selection. I then notice that they did not take my son's eye (PD) measurement. I thought that they had taken it a week prior when my husband took our son. But when I called to ask, they stated that they could not take my son's eye (PD) measurement because my son was too hyper. Granted...he was. Anyone with an autistic child knows the struggle. Other places are I went to were accustomed to young children, so they give a toy and have patience. Anyway.... Eye Q did a visual "guestimate" of my son's PD measurement. I have been to other places. The staff all managed to get his eye measurement with the machine. My son has speech delay, so he cannot communicate whether his glasses are blurry or whether he is having other issues due to incorrect PD measurement. When I spoke to them about taking my son's eye measurement, Eye Q stated that there is a 1 year warranty on the lenses. If there is a problem, I can have them corrected for free. Eye Q also stated that they must send out the lens scrip to be filled externally since the lens is a 7. They could not fill the scrip in house. That was fine. I receive a call around 2 - 3 business days later stating that the glasses are ready. I go today to pick up my son's glasses. The glasses were in a plastic bag. When I asked where the kit is that typically comes with Tomato glasses, they stated that no kit comes with the glasses. I have purchased Tomato glasses previously. They always come with an eyeglass holder and a kit containing extra screws, screwdriver, extra nose pads, etc. They told me that they would need to "call the other store" to inquire whether they have the Tomato case. I could come back for it. I declined. Then they gave me a Nike case, strap, eyeglass cleaner and a cloth. Now that I have the glasses home and can examine them more closely, it seems that the glasses are used. The adjustable part of the arm that goes around the ear slips off way too easily. It is not secure at all...even for an adjustable arm. My son's prior Tomato glasses were secure....because they were new. I also notice what seems to be scuffs on the adjustable arm. If you have small children with special needs who need safety glasses, this is not the place for you. It is important that my son is happy with his eyeglasses and that they are new. My son yelled when he tried on his new glasses and refuses to wear them. Granted, this could simply indicate that my son wants a different style frame. But Eye Q is not honest about their children's safety eyeglass selection. This is a lesson learned. Update 3/29/25: Just met with the store mgr. He was late. This was an indication of how things would go. He refused to issue a refund for their faulty glasses and their poor service. Instead, he makes up some lie about all Tomato glasses needing UV glue. If the arms are glued down, they are no longer adjustable. He then arrogantly states that if I was unhappy with the assortment, I should not have made the purchase. As for them not taking my son's PD measurement, he attempted to lie again stating that they took it. I clarified that this was in 2024. Steer clear.

I've been a client of Eye Lab for many years and every time Baruch went over my expectations…read more Recently he called to inquire if everything was ok, because i had not come with a new prescription in a longer time than i should have This set me to get new glasses, and after checking with my ophthalmologist , i set up an appt with his optometrist( yes, he has a DO every Wednesday). She was very thorough , and my glasses were ready in less than a week He also adjusted the old frames for free I am very pleased with the service and quality of glasses I have been getting from him. Price wise, I think his prices are honest, but I usually bring my own frames for fitting, but I see he has promotions of 29$ frame and lenses, which is very reasonable. Unfortunately, my lenses are very complicated and couldn't fit under his price promotion He provides advice regarding when to use which type of glasses, and makes sure you get a proper fit All in all, he is a real asset to Kew Gardens, and i wish him good luck and prosperity .

Bought 2 pairs of readers and am happy with the product and service. Bruce is a great, kind and…read morefriendly guy. He helped me figure out what frames went well with my face shape and was very patient with all my questions. The prices were great too as I came in during a sale, but even without the sale, the prices were reasonable. Very happy with my experience!

I believe this is a family run organization, or at least it's run by a small close knit group. It's…read morenot as formal as a Corporate shop like a LensCrafters kind of place. They get 4 stars for customer service. I walked in to get glasses and an exam for my daughter. It was busy, but the manager addressed me quickly and scheduled an appointment. On the appointment date, we had to wait maybe 20 minutes, but it was 5 or 5:30 on a weekday, a peak time. The doctor was super friendly and helpful for my daughter. He gets 5 stars. I actually l love this guy and wish I needed glasses so I could see him more. Super nice. Glasses get 5 stars. They had a large selection and quality stuff. I ordered top of the line frames and lenses, and wasn't looking for a bargain. The glasses were expensive, but I expected that. I did not comparison shop, so I can't say whether their prices are competitive, but they were not outrageous. I was super happy with the glasses - attractive, durable, and my daughter wanted to wear them. My only complaint, and the reason I give them 4 stars is because it took a long time for the glasses to be ready, like over a week. When they didn't call for a long time, I stopped in to see if everything was OK. They called a few days later. I was not expecting glasses to take a long time, my daughter doesn't have severe vision problems and so many places these days can produce glasses in an hour.

Omega Optical is truly one of the most professional and courteous optical stores that I have been…read moreassociated with. This family business does a great job at making sure each customer is always satisfied. I have purchased over five pairs of glasses from this store and they have always offered me a reasonable price and had my glasses ready within less than 3 business days. I have sent a lot of my friends and family to this business and they have always been satisfied with their service and eye glasses. They have an extremely large selection of name brand frames for men, woman and children. I'm glad that we have fine businesses like this in Queens and New York metro area that goes out of its way to ensure that all their clients and patients are always satisfied.

Fast service Great doctor and staff…read more Came earlier for an appointment with the wife but they still took care of us. Not sure on the glass prices since i havent purchased any in a very long time; however, wife said its fair.

Very nice Doctor. I actually think she is very good…read more However this business does not seem to respect 32BJ's insurance. I have been here twice over the course of 7 years and both times there was an issue with my insurance that required me to pay out of pocket. If you have 32BJ or possibly any other union insurance, I would avoid this business. If you need glasses and don't care what you pay. You've found a good Doctor.

I've been coming to Odyssey for a few years now and can't say enough great things…read more They're very accommodating with appointments. Opticians are very nice and personable. The operation is nothing like their competitors across the street. They do not try and rip you off. They're patient while you make sure you choose the perfect frames and are very knowledgeable about their products. The styles to choose from are very nice and are always listed at a reasonable price point. Highly recommend!

Very good service. This place helped me with getting my first set of contacts as well as a wide…read moreselection of glasses. Also very kind and helpful service.

I mean great service, great selection on eyewear. Value for your money…read more Everyone was really nice, until I got an extra 10% when I checked into Yelp. They refused to give me that extra 10% discount. I got a pair of glasses along with contacts, I mean unfair if they offer that extra on Yelp for checking in. But overall great service.

Niurka helped me out with my prescriptions glasses and I have nothing but good a experience with…read moreher and the process it took to get my sight checked out, I was a walk-in and they took me within the hour. Still recommend an appointment but overall 10/10. Niurka is an excellent representative of the store

OMG, how does this place keep getting better and better. Why…read moredoes anyone even bother going to any other Eye Doctor. Dr.Kristina is Always on point and accurate with her diagnosis. And Dr. Kristinas diagnosis is always spot on. After getting new glasses from a better lab that there using now, I can say without a doubt that I see my phone much better and everything is that much clearer. Dr. Kristina has an absolute amazing personality and vibe and her attitude with her patients are simply flawless. Shelby,Rehanna and Nicolette round out the staff and all are amazing and fabulous. Excellent attitudes and deminur. Like I started this review I have to exclaim why in the world would anyone ever see another Eye Doctor!!

After sharing my grievances regarding my ordeal with my new glasses yesterday, the owner reached…read moreout to me this morning. The owner explained to me as to why I was having so much problem with my new glasses. Apparently, the frame had a manufacturing defect, and that style has been discontinued. They have offered to replace it with a new pair of glasses free of charge. Fingers crossed that this new pair won't be giving me any more problems.

I want to sincerely thank Ruben for his wonderful work!…read more He fitted beautiful colored lenses into my expensive frame, which I had purchased in Paris, and the result is absolutely perfect. His work was precise, professional, and very carefully done. I am extremely happy with my new glasses and truly impressed with the quality of his work.

I had such a great experience here! The team was friendly, patient, and really helped me find the…read moreperfect pair. The selection is gorgeous, highly recommend!