Giovani picked up my call, quoted me before arrival and fixed my clogged drain in under 15 mins…read more Excellent response time and arrived to the property on time. Lowest price after calling other services in the area. Will keep number for future use!

Giovanni is friendly and cared about completing each job with high quality. He clearly explains his…read moreplan for how to address the issue so you're aware of what will be done. He has completed multiple projects - one was fixing sink + shower + toilet issues, another was installing a water softener, and a third was solving a complicated backyard sprinkler piping issue. Would highly recommend!

They were prompt, quick, and efficient at getting the water heater installed and disposed of the…read moreoriginal heater

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

Excellent and prompt service! Our old water heater started…read moreleaking. I was able to call and get a hold of Water Heaters Masters right away. Got good, fair ballpark quote over the phone from Alex, so knew what to expect. Got appmt scheduled for that afternoon with Brian (tech) to come check out our issue. As expected, he diagnosed the issue and was able to install a new water heater that same visit. Got the whole job or replacing the old water heater done within the afternoon!

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

I had electrician come over to repair the circuit braker that was broken to my bedroom. Service was…read moregreat! Service and repair was quick and simple fix under 30min. The one thing I'd ask would be if there was better breakdown of the invoice specifically listing how much it is for e.g service, labor fee, parts..etc instead of just stating $300 for AFCI breaker, because I found out after that same product only costs $7.26 at home depot (so why $300..)

Ramiro provided excellent service today. I called about a frustrating toilet flushing issue, and he…read morewas incredibly thorough during the inspection. He took the time to explain exactly what could be causing the problem and walked me through the solutions. Super knowledgeable, clean, and professional. I'll definitely be reaching out to him for any future plumbing needs!

Martin was super helpful with our water softener and our tankless water heater…read more Straight forward competitive (best) pricing. I've gotten quotes from all over and they were super high. Some of the other places would tell me that I need to do all this extra work in order for the setup i wanted and charge me double what I was quoted with Martin at Evo Water. Martin was super knowledgeable and I didn't feel like I being sold all this extra work that these other companies were telling me I needed. I had my water softener installed about 3 years ago and its been running perfectly fine. Then I recently replaced my old tank water heater with this new tankless and its been great. Go to Evo Water, they'll get you taken care of.

We had a leak in our water softener and as we just bought this home and it was an existing…read moreappliance, we had no idea who to contact for it. The first plumber we called took one look and quoted a $4k replacement... we decided to contact Evo for a second opinion and we're so glad we did! Easy and prompt communication via text, thorough inspection and explanations, and very knowledgeable. Evo was able to repair our water softener at a small fraction of the cost and was very transparent and reasonable with pricing. He also gave us a lot of information about our softener so we know what to look out for. Will be going to them for our future plumbing needs and highly recommend!

This review is very overdue! (Apologies, Adrian.) Dependable…read morecame to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian!

Dependable, quickly responsive, personable. Excellent work. Available... Responded on New Year's…read moreEve.

Installed a tankless water heater. Response was quick and installation was smooth and timely…read more Rolando was very prompt and answered all my questions. Pricing is also fair.

Did a great job for a reasonable price. They flushed and descaled my water heater for $250. Many…read moreof the plumbers gauge you. I had a few close to the same price but MANY between 350-475 for the same job. Peter was the person who called me and he was super professional and told me how far I could stretch it before the next flushing versus saying "next year" for more business.

We hired water heaters only to replace a tankless water heater. Not only was Loni willing to come…read moreout and discuss the various options, but also recommended we save money by reusing some of what we had. When we decided not to, Loni made sure we understood exactly what we were choosing and that it would be a good choice for us. We eventually had some other work done, and this other plumber came and pointed out all of these "issues" with the water heater. Completely scared us with visions of fire risk and heaters not working in the dead of winter, told us that this wasn't to code (even though the permit was signed off). Loni came out again. Explained everything in great detail, as to how it worked, why the other plumber was wrong. Didn't get mad that we wasted his time, just wanted to make sure that we were happy with our water heater. All in all, a fantastic experience.

Hired Water Heaters Only to replace a residential water heater in Hayward. They came out the same…read moreday and completed the install within a few hours of the call. However, often the truest test of a quality business is how they perform when things do not go well. In my case, I had to go four days without hot water because the unit I received was defective. The day after the install we found the tank had shut down, no hot water. After a reset and restart done over the phone with the installer assisting, the unit unfortunately failed again a short time later. The next day which was a Saturday, another technician came out to swap out the heat sensor which appeared to be the problem. While changing out the part, the tech noticed that insulation near the assembly had burned, and ash was present. He removed the bad insulation, vacuumed it out and restarted the unit. It made a horrible noise, and he spent a half an hour on the phone with the manufacturer tech support trying to diagnose the problem. The noise eventually went away and he finished the repair. Unfortunately the machine shut down again, after we got one lukewarm shower. I called on Sunday, and explained that I was no longer comfortable with the unit being in our house and I wanted a replacement, of a different maker. Without hesitation they agreed, and Monday morning, after acquiring a new model of a different make from their supplier, we got the replacement installed, at no additional cost. These problems are rare, and not the fault of the installer. However, I could not have asked for a more timely and considerate treatment as a valued customer of this business.