We used this company in July of 2026 and they were great. We had been smelling a slight gas smell…read morein our garage for a number of months. The smell was not consistent. It only occurred when the weather was hot. Basically, only summer afternoons. We had PG&E come out repeatedly and they could not find the source. We spoke with plumbers and other heater repair companies. All of them told us that it was not our heater; that we were wrong about the inconsistency of the smell. That gas leaks are only consistent and would not happen only when it was hot. We were told that we must be wrong. We felt like we were going crazy. Until we called Bay Area Water Heaters and Dave came out (with a whole crew). He took the time to inspect our heater and said yes, this slight gas smell on hot days is something he had heard of. It was likely due to an old valve within the control panel. He walked us through our options but ultimately suggested replacing the entire heater. His team was able to do the job right then and there and at a reasonable rate. It was completed within the hour. And sure enough, no more gas smell in our garage. Dave and his team were amazing and incredibly professional. We will be using this company again.

The owner, Chris, showed a complete inability to control his emotions and yelled at me over the…read morephone during a routine customer service call. I had scheduled a service appointment and needed to cancel. I understand that cancellations impact a schedule, so I remained completely calm and polite throughout the conversation and paid their full cancellation fee immediately without hesitation or dispute. Despite complying with their policy right away, the owner became hostile. He lost his temper, raised his voice, and berated me for how much the cancellation hurt his business. A cancellation fee is meant to cover lost time--it is not a license to yell at and lecture paying customers who are speaking respectfully. Handling ordinary business interactions with this level of aggression and emotional volatility is completely unacceptable. I would strongly advise against dealing with an owner who treats customers this way.

​I had a leaking outdoor main water riser that needed a full 2-inch valve replacement--not an easy…read morejob. Out of the 4 plumbers I contacted on Yelp, he was the only one who took the time to discuss all the technical details with me beforehand and make sure everything was planned right. ​He came out and did an incredible, high-quality job. The new setup looks very clean and beautiful, and he even corrected the tension issues on both the 2-inch and 1-inch lines to ensure long-term reliability. His pricing was completely fair, transparent, and honest throughout the entire process. ​He is definitely going to be our first-choice plumber from now on, and I'll be recommending him to all my friends and neighbors. Highly recommended!

Giovanni was absolutely amazing! My kitchen drain stopped working and my sink was completely…read moreclogged. What I thought would be a small, quick fix ended up turning into a much bigger project, but Giovanni was incredibly patient, thorough, and committed to getting the job done right. He took his time, never made me feel rushed, and genuinely cared about finding a solution. On top of being extremely knowledgeable and honest, he's also hilarious, he had me laughing throughout the whole process! I highly recommend Giovanni to anyone who needs plumbing work. It's hard to find someone who is honest, reliable, patient, and genuinely takes pride in their work. If you have any plumbing issues, call Giovanni, you won't regret it!

Quick response and fantastic work quality. Great value and excellent service…read more Waking up on Saturday morning to a broken heater is no fun, but they made it so easy

Wish we knew about Efficient Water Heaters sooner…read more We had to replace our tankless water heater on short notice and had a new Navien tankless water heater installed by another company. Unfortunately, it took 2+ mins to get hot water. The installers came back multiple times over many weeks trying to fix it -- no luck. In desperation, we called Joseph at Efficient Water Heaters who came out and quickly diagnosed the installation issue. The next day, Omar performed the work and now (finally!) our Navien operates as intended. This business is Navien certified and it shows; they definitely know what they are doing. Oh, and they're very personable & professional throughout. Just call or text them to solve your water heater needs. No need to mess around with anyone else.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

We had Giovani come out to our house and he was great from start to finish. He was very…read moreprofessional, showed up ready to work, and knew what he was doing. The work was done right and the quality was solid. He was easy to work with and took the time to make sure everything was taken care of. I'd happily hire EJ Home Services again and recommend them to anyone looking for someone dependable. Five stars.

I have used E.J. Home services for 20 years and up until their last service, I never had a single…read morecomplaint. Unfortunately, something has changed. I asked them to install a tankless water heater. The plumber did a fantastic job installing the water heater. Except, as a plumber, he didn't do electric work. He used an extension cord running to the back yard to plug it in, said the job was good and asked for payment. We didn't pay him because the electrical work wasn't finished, nor did we receive the permit as part of the job. The next day, I had to call them about the electrical work. It hadn't been scheduled, and the job had been marked as finished. They did send out an electrician to install the electrical outlet. The work was great. Again, the electrician asked for payment. I reminded them that the permit was still outstanding. The next day, they had my credit card number on file for a different job, and just used that number to charge for the work. But the job wasn't finished. I paid them a good amount of money, that they charged me for to get the permit for the work. For three weeks I have been trying to contact them to finish the work. In the past, you could talk to someone. Now, every time I call, I get a AI service rep that sends me to voice mail. I have left many, many voice mails, and I have never gotten a call back. I did get a call back from Hank, the AI agent, who then again sent me to a voice mail. Honestly, it pains me to say that they are not the same company they were a year ago. And now, for the first time in 20 years, I now need to find a more reliable plumber.

Martin was super helpful with our water softener and our tankless water heater…read more Straight forward competitive (best) pricing. I've gotten quotes from all over and they were super high. Some of the other places would tell me that I need to do all this extra work in order for the setup i wanted and charge me double what I was quoted with Martin at Evo Water. Martin was super knowledgeable and I didn't feel like I being sold all this extra work that these other companies were telling me I needed. I had my water softener installed about 3 years ago and its been running perfectly fine. Then I recently replaced my old tank water heater with this new tankless and its been great. Go to Evo Water, they'll get you taken care of.

Martin is very experienced and effective in replacing my filter tank media. He is concise and…read morereliable.

This review is very overdue! (Apologies, Adrian.) Dependable…read morecame to the house at the end of March and replaced our aged water heater with a Bradford White. Adrian certainly lives up to the name of his business! Everything went smoothly, and the installation was completed in a morning. He is highly professional, thorough in his work, and cleans up everything once the job is done. Thank you so much, Adrian!

Fantastic job, fast same day service when our water heater flooded our garage. His communication…read morewas great, was dependable, knowledgeable, gave us cost saving options. We felt we could trust Adrian's expertise and experience. He replaced our water heater the same day and added a drain. We will definitely turn to him for our future plumbing needs.

I live in Cupertino and my landlord chose BWH to replace my electric water heater…read more Spencer and his co-worker did a great job. They arrived on time and covered my carpet before starting their work. Spencer was articulate and took the time to explain the work. It was not easy because I live on the 2nd level but they completed the work ahead of schedule. I would highly recommend Spencer and BWH.

Excellent job. My tankless water heater broke in the evening, had a chat with Frans and was able to…read moreget it fixed the following morning.

Water Heaters Only gets an A+ for customer service. Our water heater would not re-light after the…read moregas meter was turned back on. I was going to schedule service and when they called to schedule, they went a step further and talked me though over the phone on how to light the pilot, that was not on the instruction sheet. After several attempts, sure enough, the status light blinked green! It's working fine now and they didn't need to come out. When it's finally time to retire this water heater, I will for sure give my business to Water Heaters Only. A truly customer service oriented business. I highly recommend them!!

Daniel C. did a great job replacing my water heater. He first came out to provide a quote, and…read moreafter I accepted, he was able to start the work immediately. He arrived on time and finished the job ahead of schedule. He explained everything in detail and made sure everything was clear. The price was very reasonable, especially compared with the other offers I received. I'm very happy with the work and would definitely call them again if I need similar work in the future. Highly recommended!

My water heater from 2022 was having "issues" so I called David and he said he would be able to…read morestop by the following morning. After checking it out he confirmed that it needed to be replaced. Just 90 minutes later everything was done! He and his partner returned with a replacement water heater, installed it, and hauled away the old one. Thank goodness the old one was still covered by the manufacturer warranty thus I only had to pay for the labor. Super fast! Great work! Thanks David!

David and his helper were very efficient, they perform high quality work with great price that's…read morehard to beat! I reached out for help on heater replacement, he responded and came right away, and got the work done in an hour. He also provided great suggestions on maintenance and routine care. I really appreciate the excellent work you do David. Will reach out again in case I need help in the future, thank you again!!