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    6 years ago

    Also, I am a bride that needed to move my wedding due to COVID-19 and because I wrote an honest review they refused to work with me.

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    Review Highlights - My Luxe Wedding

    I guarantee that Nida, Andre, and the rest of their team at My Luxe Wedding, make the best invitations.

    Mentioned in 11 reviews

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    Soft Land Studio - Adorable waiting area!

    Soft Land Studio

    (69 reviews)

    This is my second time takin the Rug Tufting class and it is just TOO MUCH FUN!!! This studio is…read moreway too adorable, and FiFi - the instructor is awesome! Today, I brought my son and he really enjoyed how his project turned out!! I'm already trying to plan to bring my Daughter-in-Law - who lives out of state - when they come out for a visit! This is one of those projects you go in thinking, 'Oh my! Am I gonna be able to do this?' ... then you walk out with an amazing piece of art that you created. And if you have any issues while you're working on your project, either FiFi or her assistant are walking around offering any help you need! They also offer other classes in the next room over - I'll have to check it out and see what other classes I can try. But for now, I really enjoy this Rug Tufting class!! Can't wait to come back to do another one!!

    I had never used any stained glass tools before this activity, but with guidance from the staff it…read morewas easy to follow. It took longer than expected because we went at our own pace. I enjoyed that you could bring in an idea of your own design & get a custom template. If you know what design you want, have photos to show of your inspo with different variations in case it might be a bit complicated for first timers. Simple designs are encouraged & you can get inspo from the wall of previous work in the work room. It's very much worth the price point since you get a fair amount of freedom with your design & glass colors. I would come back to make another one or try a ring workshop! There's ample parking and so many activity options to choose from. Definitely make a reservation beforehand!

    Art Masterclass - Artistic Escape: Create a Mosaic Lamp
 
 #workshop #artworkshop #mosaiclamp #todointustin 
 #todoinla
 #artmasterclass

    Art Masterclass

    (275 reviews)

    Great for couples, families or solo! I did the short table lamp on a Sunday afternoon, but there…read moreare about 10 variations you can pick from. I feel like I got my moneys worth for $80. The instructions were easy to follow, and this was a very relaxing process. The artist gave tips and suggestions on how to make it the best looking piece possible. The Turkish delight served contains nuts, so I couldn't partake but the Tea was DELISH. I highly recommend this experience and I will likely be back.

    To whom it may concern, I am writing regarding Order…read more#US94171 for two "Mosaic Classes in Fort Worth" totaling $300.94, which was confirmed on April 12. I have spent weeks trying to resolve this issue professionally and patiently, and I am extremely disappointed by the way your company has handled it. The class was canceled by your company - not by me - yet I have still not received either a replacement class, a gift card, or a refund despite numerous attempts to contact your team. I have called multiple times (at least seven separate occasions) and was repeatedly told that my information and emails would be passed along to management. I was later informed by an employee that my concerns were apparently never even documented or forwarded. That level of disorganization and lack of accountability is unacceptable for a business handling customers' money. I was initially told I could reschedule into another class, but then informed that no one even knows when another Fort Worth pop-up class will happen. After that, I was promised a gift card, which I also never received. At this point, I have been given nothing but inconsistent answers, ignored communications, and false assurances while your company continues to hold over $300 of my money. Your policy regarding missed classes is irrelevant in this situation because I did not fail to attend a scheduled class -- your company canceled the event and failed to provide a reasonable alternative afterward. 1 am formally requesting a full refund of $300.94 immediately. If this issue is not resolved promptly, I will be moving forward with: A chargeback/dispute through my bank Public reviews detailing my experience Complaints through consumer protection channels and the Better Business Bureau Sharing my experience publicly across social media platforms I wanted to resolve this directly and professionally, but the complete lack of communication and accountability has made this experience incredibly frustrating and disappointing. I expect a response and resolution within 48 hours. Sincerely, Alisha Sawkins

    Color Me Mine

    Color Me Mine

    (215 reviews)

    $$

    This is NOT for in-store experience. I mainly wanted to highlight that they have a take-home option…read morewhere you buy your ceramic for the price listed and the take home kit (I think it's $12?) which includes brushes and I believe 5 paints. We did this for our girl's day and while it can be initially more on the expensive side, we were able to paint at least 2-3 ceramics each. We did buy more paint than what was included in the take home kit because we wanted more colors, but if you plan your colors meticulously then the original amount you're given is more than enough to paint 1 ceramic each. The glazing is covered once you pay for the kit and ceramics and if you have leftover paint and want to go back to buy more ceramics, you don't need to pay extra for any of the glazing. I much prefer this than going in-store if you are doing a group activity. You can take your time painting and it's always nice to be able to do what you want in the comfort of your home. This is perfect for birthdays, girl's night or even just something to do with friends.

    Fun Family Night. My…read moresister is pregnant and wanted to make something for my soon to be nephew, so her, her husband and I came in last minute to paint a few things. Sister and I each made plates, while my brother in law made a piggy bank. Staff was attentive, and we were able to get a table right away walking in on a Monday night. Still a decent amount of people in there for a weekday. Again, staff was attentive, especially when it came to refilling paints, as necessary. They kept everything organized and clean, and we will get to pick up our creations a week from painting. Hadn't been in years, but reminder it's a fun low key activity.

    Michaels

    Michaels

    (62 reviews)

    Staff: Only had a brief encounter at the self checkout. The…read moreyoung man was nice. What is needed is employees checking on customers while they shop. The last 2 times I have had questions that went unanswered. I didn't want to walk around trying to find someone. Quality-Quantity: This is a beautiful, clean, nicely organized store. No complaints here. Value: Always seems fair to me. Overall: I've been a few times this year and plan to return. I do hope they make the effort to greet customers on the floor to see if they need any help.

    Today I visited this store with my three children to purchase a few items and when I reached the…read morefront, I politely asked if someone could assist me at the register. I was directed to the self-checkout area instead. While I was in the process of checking out and obviously struggling the employee at the front began making comments about my children. As a parent managing three young kids by herself, it is extremely difficult to complete a transaction at a self-checkout station while also ensuring my children are supervised appropriately. This is precisely why I requested assistance in the first place. I was disappointed not only by the lack of support, but also by the tone and comments made during our visit. Customer service should feel supportive and welcoming, especially for families. It was frustrating to see multiple employees present, yet none available to provide direct assistance when requested. I should not be expected to perform the duties of a cashier while an employee stands nearby making comments about my children instead of providing assistance. Unfortunately, due to this experience and the overall lack of professionalism, I do not plan to return to this location. I hope you will take this feedback into consideration to improve the customer experience for others in the future.

    My Luxe Wedding - wedding_planning - Updated May 2026

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