Need a licensed electrician and prefer one doing the work or is on-site who is actually licensed…read moreand not someone working under a company license? Douglas Wright Electric is the company to call. Douglas is honest, budget (your budget) minded so he is fair, and his is fully licensed and bonded in Arizona from California; so you know that he knows what he is doing. Douglas knows code and is very professional. Douglas generally works with 1-2 helpers, one of which is extremely knowledgable and trustworthy as he is on his way towards a license of his own. You can fully trust him should Douglas need to slip away for a short time. The other is in the process of learning under two very good and knowledgeable mentors. Douglas Wright Electric, recently installed a garage sub-panel and both 115V and 230V 20A ceiling twist-lock receptacles dedicated to my woodworking machinery. All work was fully permitted and inspected by the city, Douglas Wright Electric is now finishing up the electrical for a Mini-Split (HVAC) system for my garage so I can work comfortably during the summer; I have a licensed HVAC guy installing the actual Mini-split unit. But after that is done, I already have Douglas Wright Electric slated for some inside the house electrical re-wiring work to fix a screw-up by the original home builder. I now can't imagine calling anyone else now than Douglas Wright Electric. Professional, knowledgeable, fair, and a great guy as are his helpers. And they won't leave a mess. Integrety defines their buisiness and work. Don't mess around with a company who will send someone out to your home from a pool of non-licensed, questionably trained/knowledgable who are working under someone else's license while calling themselves an electrician. You likely will be getting someone at an apprentice or at best journeyman level (which Arizona does not recognize) without supervision by a fully licensed electrician who may never even stop by the check their work.

Doug and his team are my go-to electricians, without question. I've worked with them on multiple…read moreprojects, ranging from updating a house built in the 1950s to mounting TVs and fans in bedrooms. More than that, Doug has been a helpful voice of wisdom whenever I've had urgent questions. As someone who's hesitant about messing with electricity, these guys offer peace of mind at a price point I've never wanted to beat. The biggest project we've worked on together was my mother-in-law's home - a house built in 1959 situated in Mesa. We bought it knowing it would need some work. Doug came over and gave me a full rundown of options. For a large project like that one, I really appreciated their approach. They show up with a full team and bill by the hour while they knock out as much as possible. I've been impressed by how much they accomplish and how thoughtfully they consider things from the end-user perspective. On a smaller scale, the team has helped with installing new fans and updating switches and outlets at my primary residence. This has often proven helpful because they handle things that would probably jam me up for hours of troubleshooting. Overall, I highly recommend them for your next project!

They figured it out when no one else could! Impressed! I would recommend them again as they were…read moresmart and professional

My control4 system was acting weird and my speakers started to sound terrible. They came same day,…read moregave me an estimate, and had my system working perfectly in only a couple of hours. 10/10 service!

Accurate quote and very professional installation…read more We upgraded our 24,year old panels.

Great service! Timely response, able to fit me in quickly and updated my system. Much much less…read moreexpensive than my last provider. The technician was professional, polite, and personable.

*****UNRELIABLE***** Greg failed to show up for our…read morescheduled appointment by suspiciously calling 1hr before time to indicate he had a "Family Emergency". Calling him back after waiting several weeks he then admitted he accepted another job and would not EVER be able to fulfill our agreement. If you have a medium to small sized job, do not waste time calling Definitive Entertainment. As they will most likely turn down your small job at the last min to accept a larger paying one. (Or possibly call to cancel with a last second "Family Emergency" on you.)

We recently used Definitive Entertainment to setup our home…read morestereo system, wall mount four TVs and install speakers. The quality of work has been top notch. Gregory and his team worked within our budget setting up a great sound system for our home. Hard to find truly dedicated professionals who take pride in their work and have a passion for their craft. Outstanding work ethic, as well. Highly recommend their services.

I reached out to Connected based on the quality of their reviews. I was having a problem with music…read moreplaying on our outdoor speakers. Matt was very flexible with his schedule and was able to diagnose the problem within a few minutes. He provided a good recommendation for a solution and was able to come and make the repair within a few days. He was extremely courteous, was very organized and completed the installation and repair quickly. Our system is working great for a fraction of what I thought it was going to cost. I'd highly recommend Matt and his service.

Matt came right away & knew what the problem was, did a great job!…read moreTY Matt! Barbra Gradozzi

What a great family company this is. Jamie and Don are responsive and they did a great job…read morereplacing my old dinosaur receiver so everything works in synch. TV, receiver, record player and music apps. Inside and outside and it all works together!!! New speakers and TV coming shortly. Thank you!!!!

This Father and Son team are great and highly recommend them. They completely redid the mess…read moreanother installer did, cleaned it up and made it simpler to us. The precious installer added items I did not need..and had problems with . Don responds in a timely manner and is Very knowledgable you cant go wrong with him at all Gerry M

AWESOME! Andrew and Kabel were very knowledgeable. First time they came to hook up a new computer…read moreand internet for me. Got it all done in a short amount of time. They back to then disconnect my old internet provider and whip the hard drive of the old computer. Both of them have great people skills and were so kind to me. On there last trip to my hose Andrew offered to change a light bulb that I could not reach. Just an excellent company and excellent people.

What stood out for me, on top of the excellent job Andrew's team did, was his willingness to help…read moreme decide what needed to be done. He guided me with the kind of wisdom that only comes from experience, and that made the whole process even better. Later I referred him to a relative who is a retiree, and they told me everything went great--Andrew showed the patience and excellent communication skills that really matter. Shoutout to his son, Kabel, for being part of the great service.

We have been having internet issues since we moved into our new house and needed help figuring out…read morea solution. Manny came over to check out our situation and then recommended we go with a new Mesh System. He went to Best Buy got the system then came back and installed it and made some adjustments to our network and viola!! Finally have amazing internet and I LOVE the new Mesh system he chose. It has parental control options on it so I can pause the internet on my kids if I need to. Manny was such a nice guy. So happy to have found him and we will definitely be calling him in the future for any other tech challenges.

From the owner: Slow Wifi? We can help! Our technicians can diagnose the root cause and implement a solution the…read moresame day!

I can't say enough about the quality, responsiveness and overall customer service we've…read moreexperienced! Highly recommend!

I purchased 2 new large OLED televisions, mounts, and a sound system I needed installed and old…read morelegacy equipment carried away ,and selected Audio Envision to do the work. They responded immediately to my quote request and asked a lot of questions on the type of build I needed. They sent a detailed quote which seemed fair. They sent out 2 really good technicians in Jeff and Jeff & Horacio who were very detail oriented and spent time measuring and making sure everything was lined up and configured properlyl. They even brought along a vacuum cleaner to suck out the dust created when they were cutting into the drywall. Definitely a good experience overall and I'd use them again for any media room buildout needs.

After more than a decade dealing with Cox and feeling as though I had to keep buying a new modem…read moreevery other year (which is ridiculous to go through two expensive modems -Netgear and Motorola- in two years,) my household decided it was time to make the move to Quantum fiber. With Cox, we could never even be sure if the problem was on their end or ours. But why should I have to keep playing guessing games and replacing modems and routers? Then reset after reset which would last an hour before having to reset the modem again. If you work this is unacceptable. If you stream or game, this is unacceptable. If you conference or do calls through private messengers over wifi, this is unacceptable. And in terms of hearing, "Oh you need to get a new modem" every other year; After a while you almost begin to wonder, "Is Cox deliberately breaking my equipment in hopes I will rent or buy theirs so they can make a sale?" Who knows. But those thoughts did cross my mind. What I do know is the level of frustration of paying for a service they simply cannot provide especially now that there is more competition in the area since fiber became available. I'm not saying that this is what was going on but interestingly enough, when we called to cancel Cox and tell them we went with Quantum, they suddenly offered to give us a new modem free and half off the service. Now this was interesting considering before they said we had the 'best price' and that all was fine on their end when we would say our internet kept going up and down but then would tell us we needed a new modem without offering it until we actually cancelled their service (which by then it was too late and too bad- so sad). Why did they never offer to rectify this concern before? Another thing about Cox is their data caps and then the cost of service for the speed. $120 all in for Gigablast and unlimited data (the unlimited caused it to be higher otherwise they capped at 1 TB a month) and that's only nearly a gb down speed, NOT upstream! So trying to upload a big file? Go get lunch or dinner and it 'might' be done by then especially if it's a multi-gigabyte file. And I use the word 'might' so long as your modem doesn't reset or the speed doesn't come to a crawl. Good luck content creators! So after Quantum installed fiber in my neighborhood, I heard mixed reviews. Some saying you will never look back and others saying don't do it. Seems many have had mixed experiences and I did a fair amount of looking at reviews online and on YouTube reviews. Well, we decided to roll the dice and at least try it. We kept having outtages and resets with Cox and kept getting tired of feeling as though we were getting gaslit and the runaround for what we paid, so really, what did we have to lose? We booked the appointment on a Friday in early September, and the tech was out bright and early on Monday morning. The whole install took about two or three hours from pulling out the copper line that goes to the house and then installing the fiber. This didn't take long as the hub was in our front yard. Then of course setting everything up indoors. Tech was courteous, knowledgable and friendly. Did everything neatly. Speed we chose was 1 Gbps service which is plenty (they have five tiers -500 Mbps, 1 Gig, 3 Gig, 5 Gig and if you're insane, 8 Gb) and it is symmetrical (at least most of the time) but even times the upload may decrease it's still 10x faster than Cox is capable of (Cox can only do 100 Mbps up). So service requested and delivers for our needs over expectations. Been almost two months and so far so good. No outages and best is we didn't have to buy the equipment so if anything should go wrong it's on them to replace it and did I mention the price is $40 lower than Cox? They say it is a price-lock so time will tell if that's really true or not. The only thing I so far would dock a star on is their router. Because it is wifi 7 it is technically backwards compatible with older devices and that yeah, they work, but it seemed I pulled higher speeds with my old TP Link router. Not sure why that is but then on newer devices and direct connections you do get the advertised speed most of the time. It's more than enough even if all of us are using it at the same time. So credit given where it's due so far in terms of service. Definitely worth it, just hope I don't ever have to deal with Centurylink customer service as I've heard that is their one flaw should there be a problem. But I have heard rumors that AT&T is going to be acquiring Centurylink so we shall see how it all goes long term. I can always add to my review or change it if need be. In all, if you are tired of Cox and don't want congested 5g wireless; Quantum fiber (installed by CL) is your best bet. I would at least weigh the pros and cons and as of now in my experience, would recommend. Fiber is your best bet hands down if it's available in your neighborhood.

In attempting to cancel my Century Link internet service, I was told they do not prorate bills. I…read morehad wanted to extend my service 4 days beyond the paid period. They also advised me, as my paid period ends on a Sunday, they "couldn't" stop service on weekends, really? To push a button? So, they were going to cancel my paid service on the preceding Friday, supposedly not earlier than 5:00 pm. Cheating me on 2 days of already paid service. We'll see. I was bushwacked into using them, as Century link bought out Quantum Fiber, under no circumstances would I ever have chosen Century Link. They have the WORST customer service, and policies.