Please customer,…read more Every time i need something either at the facility or over the phone they help to the best of their ability. I feel they care about having a personal relationship with me as a customer and that's rare these days. Everyone there seems dedicated to helping and making me feel satisfied with the work performed. From working on my car my whole life, I feel confronted they are taking care of my vehicle as I would do myself. I recommend to all my friends and family to go and use Mavis.

never going here again,booked online for inspection received confirmation from them via email also…read morereceived confirmation email the night before the inspection. showed up 10 minutes early . sat down in there waiting room . no greeting by the way then 10 minutes later there employee came . i told him i booked a inspection online a couple of days ago and got the confirmation email from the company. he told me is machine was having trouble and couldn't inspect my truck not happy , they knew the machine wasnt working , why no phone call or email from them to reschedule drove all the way there for nothing chip o

Not sure why every other reviewer had a different experience, but we had excellent customer…read moreservice. Everyone was friendly and helpful. We were traveling and needed a last minute U-haul rental and they helped us out.

I have never experienced such amazing customer service and assitance as I did in the last few days…read morefrom Malone's Garage! I did a number to my car and had to get insurance involved, from the start Malone's walked me through how to do everything and got my car into their shop right away! Not only did they store my vehicle but they also spoke with the adjuster for me! The speed in which they did the repair is simply amazing! From start to finish I was without a car for 72 hours, including insurence issues, and it is as good as new! (Had progressive even been half as accommodating as Malones I am most certain I would have had the car back sooner) Any and All of my further car repairs will be through here and I suggest you do the same!

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

The service was great but I was not happy that the manager tried up charging me thinking he was…read moregoing to get away with it because I'm a woman...when I made the appointment I asked how much the services were going to be so I had enough money with me and then when I was given the total he tried charging me 100 dollars more..and then when I questioned he said Nevermind I'll just eat ramen for dinner..and continued to try and make me feel bad..that is what bad business is..won't go back there anytime soon..

If I could give them a six (6) I would. Super efficient. I brought my car in with a slow leak on…read moreone of the tires. Thinking they could resolve quickly they put my car on a lift and within ten minutes they identified the leak repaired it and I was on my way. They wouldn't even take any money for the repair (tire plug). All they asked for was my return business which they will always have. Super service Monroe. Thanks again

I wanted to take a moment to recognize the excellent service my son received at your Goodyear…read morelocation at 61 E. Second St. in Oswego. My son had a flat tire while we were driving to college, so we first stopped at Goodyear. We were told that the tires needed to be ordered, so we went to Mavis in Oswego because they had the tires available. Unfortunately, the experience at Mavis was extremely disappointing. Although they are a tire center, they told us they could not work on the car because it was too low. This was the first time we had ever encountered that issue. The car has always been properly maintained and serviced, and no other shop has ever claimed that its height prevented them from safely working on it. Rather than making an effort to find a safe solution, Mavis simply turned us away, leaving us to deal with the problem elsewhere during an already stressful situation. We then returned to Goodyear in Oswego, and the difference in service was remarkable. Your team had no problem safely getting the car up and changing the tire. In addition, my son has custom wheels and did not have the proper tool needed to remove the lug nuts. One of your employees went above and beyond by finding the correct tool so my son could keep it in his car in case he ever experienced a similar problem again. What impressed me most was the confidence, professionalism, and willingness to help shown by the Goodyear team. From the moment we arrived, I felt assured that your employees would find a safe and practical way to get the job done rather than simply turn us away. That is the difference between excellent customer service and poor customer service. Goodyear earned five stars from us, and I truly appreciate the way your employee helped my son and made a stressful situation much easier. Mavis should seriously reconsider how it handles vehicles with low ground clearance. If a tire center cannot safely determine how to position a jack under a low vehicle, it should either improve its equipment and procedures or be honest that it is unable to provide the service customers expect. Turning away a customer over an issue that another tire shop handled without difficulty was unacceptable and reflected very poorly on Mavis. Please pass along our thanks to the Goodyear team. Their professionalism, knowledge, and willingness to help did not go unnoticed. Sincerely, Vincent

The employees here are very courteous and professional. It's always a joy to come here!read more

My daughter is a SUNY student and was having car issues - Mike and the crew determined the issue…read moreand then told me that the problem was covered by an extended warranty and would be covered by the local Ford Dealer. They assisted in getting the car over to Ford and even called Ford to discuss the issue when Ford techs had trouble determining the cause. If you are in the area with car problems - go to A&P Auto first! I will certainly have my daughter and friends continue to go there while in the SUNY Oswego area.

From the owner: Auto Maintenance and Repair, Quality Used Vehicle Sales and Boss Snow Plow Sales, Srevice and Parts.read more

Has taken care of both my Subarus from 1997 till now. Fair pricing, excellent quality.read more

Was driving cross country and passing through Oswego. Hit a piece of concrete near a construction…read moresite that was in the middle of the road...THANKS City of Oswego ....which caused a tire blowout and dented my rim. These guys were great and I can not thank them enough for getting me back on the road. Fair and reasonable price for a new tire and to fix the rim and they got in done in just a couple hours. HIGHLY RECOMMENDED.

Burns has been servicing my vehicles of all makes, models, high and low mileage for over 10 years…read more I've never had an issue. I've always felt I've gotten fair and reasonable pricing for high quality work.

my car was serviced here for the air conditioning and it was leaking power steering. They did a…read moregreat job on the air conditioning. They told us that a hose needed to be replaced for the power steering. We had it done and my husband picked it up. He drove it with my four children to where his parents camp was. On the way there the line broke and power steering was pouring out of it. We had it towed back. They told us it was a manufacturer defect on the clamp because it wasn't American made; which I understand things happen. They offered me a free oil change next time. I left with my children and as I was turning right my entire car started to shake. I went back and asked for Brian to come for a ride with me to see what the shake was. He didn't come out but another employee. He said he had no idea what the noise was. We went back to the shop and he went in to grab Brian. Brian still didn't come out but then this person came back out to tell me it was air in my line and that it would go away. I got very angry as I had asked for Brian to come out. So I asked again. Brian came out and repeated it again. He assured me that it would go away after 5 miles. I asked what if it doesn't and he stated "they always do". I drove from Oswego to Mexico and it still is shaking. I would not bring any vehicle here. There is zero customer service from the person who worked the counter as he knew nothing about the vehicle and couldn't give me an answer. I will never bring another vehicle there either.

If you're looking for a dealer alternative that understands the automotive enthusiast mindset,…read moreyou've found the right place. A&K Eurowerx is a Volkswagon and Audi specialty repair shop. They'll help you keep your VW/Audi vehicle dialed-in and up to factory spec. If you're looking for a factory+ configuration A&K does that too. A&K can help with performance tunes, suspension will help you get there faster.

I found this company after being frustrated with years of super costly bills at Burdick's service…read morecenter. A&K was ranked #1 for what I was looking for: A great crew that could work on my SUV which is a German vehicle. The crew had the work done the same day to replace my rear suspension and rear airbag system. They also did it for far less than Burdick quoted me. I think I've found my new mechanic for my BMW X5. Thanks guys!!!

Down to earth, honest-to-goodness guy. I wouldnt trust my car to anyone else. I run to Ken, the…read moreowner, everytime I have issues with my car and he is always so patient to answer all my questions. There had been countless times he checked the error codes on my car using his OBD2 equipment and he never groaned nor appear annoyed over my constant requests for diagnostics. Such a godsend to the community! God bless him.

Bracy gave a quick useful diagnostic when my car was leaking transmission fluid.. And recommended…read morenearby mechanics because his shop was too busy that day. Friendly, knowledgeable guy!