Used to be a loyal customer - yet would never recommend going if your any sort of tech savvy…read more.. schedule system from Napa ruined that experience as well as their follow up phone call. Napa schedule system told me I got upcoming oil change appointment- great, I thought - I confirmed it via their new Napa system - then they call me n notify they couldn't get me scheduled until WEEKS OUT. Turn around TWO days after they told me they are backed up n couldn't get me in for simple route service - I had a friend with unknown car troubles call them up and GOT right in the next day. Priority for new clients that MAYBE have a problem diagnosing problems rather then staying loyal to one's that's been bringing cars to for years.. not fun or happy bc I've always liked going here.

They always treat me with respect here. I feel they are fair and I know the work completed in my…read morecar is always done right. I recommend Detor Automotive to anyone who is looking for a mechanic locally.

We have been longtime, loyal customers at Mark's BUT NO LONGER!! I have always dealt with Andrea…read morewho is always thorough, knowledgeable, patient, and incredibly pleasant to work with. When she would tell me how much the services or repairs would cost, thats what they cost. In her absence yesterday I spoke with Mark himself. After an initial call about what was needed, Mark called to let me know how much the work would cost, tax included. I approved the cost and said yes to the work being done. Fast forward hours later and the cost increased $150 dollars. When I arrived at th shop, I asked to speak with Mark about the increase. I asked him to highlight on the receipt where that increase was. He did not do that. Money has always been tight so I pay attention to the details. I have to. After a good deal of time with Mark talking over me, asking if I understand, and trying to convince me that I did not hear the amount that I approved the work for, he says "Listen Doll. I dont have a crystal ball." I have never been spoken to like that by an employee of a business, much less the OWNER of the business! Its "Dolls" like myself that keep his business going. I regret that Andrea was not there. This would not have happened. Needless to say, Myself and my family will never give this business another penny. I question whether you should.

Marks Service Center is an honest and reliable facility with a superb reputation…read more After being their customer for many years, I can safely say that. It is the only place that I trust to repair my Wife and Sisters vehicles.

We blew a tire on the highway on our way home from thousand islands. Our tire wrench broke so we…read morehad to call triple A. I looked for a tire place and was lucky to find Bardys. I called and the person that answered the phone was so nice and said they would do what they could when we got there. They got our tire patched and had us back on the road in 20 minutes for $16. Thank you so much for being so nice, fast and affordable!

Great service and great people. Local reliable business. They have been servicing all our vehicles…read morefor years.

Tom is a very honest person and he has been serving my vehicles for years .never had any problem…read morewith any of the work done at Murphys and he has always done work at a fair price he however is a very busy mechanic and told me he couldn't get to my car for a week but he would try to squeeze it in by surprise he called two days later to tell me it was the starter and it was all done I run a service business and need my trucks to work so Tom thanks for the prompt expert service keep up the good work always grateful Bug man pest control

Should be zero stars. Had our car towed to Murphy's Automotive for repair. Since we were in the…read morearea, we stopped to check on the status of the vehicle. Car was left outside unattended with hood open in the parking area. Went inside to inquire. Very rude and unprofessional. Man said he didn't have time for this and wanted the car he f*** out of his shop. I am disabled veteran and had to push the car out of a parking spot and have it jump started. The hood latch is broken on the car and there are pry marks on it from something used to open it. I then went in to ask about the hood latch. The man said he didn't break the hood latch and that I was a liar. Said to leave his shop.

Excellent service! No complaints at all. The work looks as good as new like it was never damaged…read morebefore. Highly recommended.

This establishment, did not spend any time inspecting my vehicle. I was completely dismissed…read more This shop missed over 2500$ worth of damage on my vehicle. Go to elsewhere FOR SURE!!

Unreliable responses and do not offer battery services and cancel service for no good reason when…read morethey were here 2 days earlier. I would never use them again.

First time I used them for service, two front brake hoses, new wiper blades, oil change, all done…read morein a timely manner. GREAT JOB, FRIENDLY SERVICE. Very HAPPY BUZZ BARR

I leased a new Durango from Dave Harr about a year ago and I had a great experience with him. Dave…read moreis such a seasoned professional and it was great doing business with him. Since then I've been back twice for service. Just an oil change and most recently and inspection but they got me in and out super fast. Overall it's a family run business and I love supporting small local businesses especially when the service is so great. I definitely recommend Longley next time you're in the market for a new Dodge or Ram.

Update to my last review I finally had to pick my car up from Longley and move to a more…read moreprofessional, knowlegeable dealership. Longley in general is nothing but a circus with a clown running the service dept. Dosen't know how third party warranties work, lies to the customer, lies to the warranty company and tried to pad the bill for additional 6 hours and unnecessary parts. We then tried to speak to the owner who is never available. A sales person Eric pick up the phone screaming at my husband. Eric then tried to tell my husband the issues were all with the warranty company because they were a bunch of "pakastanians" My husband called him out on his racial comment and he said come pick up your vehicle we can't wait to get it off our lot. Our waranty company is based in PA and their customer service is in the USA. Very nice and accomidating. They also had issues getting Jason to repond, write up a proper quote and they had to tell Jason how to read an approval. They were as frustrated as I was. The only 2 times I had a issues with the warranty approval causing a delay my vehicle was at longley. The other Jeep dealers JUST TAKE CARE of it and I never hear a word. A bunch of unmanaged bunch of fools. Over a month and they could get a wiper motor replaced or even manage to get the part ordered. I authorized the part to be ordered ago and I approved to order the part on June 4th and said I would pay for it and Jason Longley could even manage to get the part order. I called another dealer at 5:15 pm today, will be dropping my Car off at 9:00 am tomorrow morning, they will have the part by 12:00 and I will pick up my car before 6:00 pm. Lesson Learned!!! I will also get a loaner which my warranty pays for but Janson in a month could't manage to get me. Apparently, his MOPAR warranty customers come before me.

I just had a terrific experience with salesperson Jessi Shanahan. I am 70 years old and drove the…read moresame car for the past 14 years. I bought a used 2023 vehicle last year , not realizing that all sedans are gigantic now with required bells and whistles that I was totally ill equipped to master. I discovered it didn't fit in the garage so it sat outside for the past year. I hated it. I found the perfect SMALL car with Jessi, drove it home today and put it in my garage. She is professional, friendly and most importantly, did not make me feel stupid for my questions about cars and computers on board. If you are a little older, not familiar with newer cars and need a car that fits you, she is the person to see. I now have a car I can afford, and it is a pleasure to drive again. THANKS JESSI!

So I recently just purchased a 2020 chevy silerado from here. Sadly I've had nothing but problems…read morewith it. Tires were shot brakes were shot took it back in and had them replace the tires and the brakes. After I had to literally tell them they could keep it and I didn't want it. They did my brakes and never put the bolts back in so as I going down the thruway today with my kid and wife with me the brakes went out and I couldn't stop. I'm very disappointed with this place and I would never in the rest of my life take a second look at this place. If you valve your money and time steer clear of this place.