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    Malone's Garage

    2.3 (9 reviews)
    Closed • 8:00 am - 4:30 AM (Next day)
    Updated over 3 months ago

    Services - Malone's Garage

    Auto HVAC repair

    Oil changes

    Routine automotive maintenance

    Malone's Garage Photos

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    Goodyear Auto Service

    Goodyear Auto Service

    (10 reviews)

    I wanted to take a moment to recognize the excellent service my son received at your Goodyear…read morelocation at 61 E. Second St. in Oswego. My son had a flat tire while we were driving to college, so we first stopped at Goodyear. We were told that the tires needed to be ordered, so we went to Mavis in Oswego because they had the tires available. Unfortunately, the experience at Mavis was extremely disappointing. Although they are a tire center, they told us they could not work on the car because it was too low. This was the first time we had ever encountered that issue. The car has always been properly maintained and serviced, and no other shop has ever claimed that its height prevented them from safely working on it. Rather than making an effort to find a safe solution, Mavis simply turned us away, leaving us to deal with the problem elsewhere during an already stressful situation. We then returned to Goodyear in Oswego, and the difference in service was remarkable. Your team had no problem safely getting the car up and changing the tire. In addition, my son has custom wheels and did not have the proper tool needed to remove the lug nuts. One of your employees went above and beyond by finding the correct tool so my son could keep it in his car in case he ever experienced a similar problem again. What impressed me most was the confidence, professionalism, and willingness to help shown by the Goodyear team. From the moment we arrived, I felt assured that your employees would find a safe and practical way to get the job done rather than simply turn us away. That is the difference between excellent customer service and poor customer service. Goodyear earned five stars from us, and I truly appreciate the way your employee helped my son and made a stressful situation much easier. Mavis should seriously reconsider how it handles vehicles with low ground clearance. If a tire center cannot safely determine how to position a jack under a low vehicle, it should either improve its equipment and procedures or be honest that it is unable to provide the service customers expect. Turning away a customer over an issue that another tire shop handled without difficulty was unacceptable and reflected very poorly on Mavis. Please pass along our thanks to the Goodyear team. Their professionalism, knowledge, and willingness to help did not go unnoticed. Sincerely, Vincent

    The employees here are very courteous and professional. It's always a joy to come here!read more

    Malone's Garage - autorepair - Updated September 2026

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