After getting a $1,400 quote from the stealership for my vehicle's required 60K fluid replacement…read moremaintenance, I decided to call some local service shops for alternatives. I chose to go with Murphy's and there was a slight issue with getting my transfer case oil changed, but in the end I was glad that the mechanic did not put in the wrong fluid, and instead waited until the OEM-specified fluid was available the following week. I was very grateful that the wrong fluid was not used, despite the delay. However, when we returned we waited with the vehicle for the transfer case to be done which took ~45 minutes, just as promised. In the end, I saved ~$500 and now have confidence in another local shop that will do things correctly, even if it isn't convenient.

Great place! Took my truck there with a starter I had bought and they didn't hassle me about other…read morefees or diagnosis. They simply replaced the starter for less than $80. Very quick service and very courteous.

Down to earth, honest-to-goodness guy. I wouldnt trust my car to anyone else. I run to Ken, the…read moreowner, everytime I have issues with my car and he is always so patient to answer all my questions. There had been countless times he checked the error codes on my car using his OBD2 equipment and he never groaned nor appear annoyed over my constant requests for diagnostics. Such a godsend to the community! God bless him.

Bracy gave a quick useful diagnostic when my car was leaking transmission fluid.. And recommended…read morenearby mechanics because his shop was too busy that day. Friendly, knowledgeable guy!

Has taken care of both my Subarus from 1997 till now. Fair pricing, excellent quality.read more

Was driving cross country and passing through Oswego. Hit a piece of concrete near a construction…read moresite that was in the middle of the road...THANKS City of Oswego ....which caused a tire blowout and dented my rim. These guys were great and I can not thank them enough for getting me back on the road. Fair and reasonable price for a new tire and to fix the rim and they got in done in just a couple hours. HIGHLY RECOMMENDED.

Please customer,…read more Every time i need something either at the facility or over the phone they help to the best of their ability. I feel they care about having a personal relationship with me as a customer and that's rare these days. Everyone there seems dedicated to helping and making me feel satisfied with the work performed. From working on my car my whole life, I feel confronted they are taking care of my vehicle as I would do myself. I recommend to all my friends and family to go and use Mavis.

never going here again,booked online for inspection received confirmation from them via email also…read morereceived confirmation email the night before the inspection. showed up 10 minutes early . sat down in there waiting room . no greeting by the way then 10 minutes later there employee came . i told him i booked a inspection online a couple of days ago and got the confirmation email from the company. he told me is machine was having trouble and couldn't inspect my truck not happy , they knew the machine wasnt working , why no phone call or email from them to reschedule drove all the way there for nothing chip o

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

Not the same service or quality since the new owner took over. Have given him a few chances and am…read moreso disappointed.

Gem of a place! Been going here for 6 years after moving nearby. Always flexible, prompt appts…read more Very competent and efficient. Will store tires for you. Also give rides back to my house as I live nearby!

My daughter is a SUNY student and was having car issues - Mike and the crew determined the issue…read moreand then told me that the problem was covered by an extended warranty and would be covered by the local Ford Dealer. They assisted in getting the car over to Ford and even called Ford to discuss the issue when Ford techs had trouble determining the cause. If you are in the area with car problems - go to A&P Auto first! I will certainly have my daughter and friends continue to go there while in the SUNY Oswego area.

From the owner: Auto Maintenance and Repair, Quality Used Vehicle Sales and Boss Snow Plow Sales, Srevice and Parts.read more

I wanted to take a moment to recognize the excellent service my son received at your Goodyear…read morelocation at 61 E. Second St. in Oswego. My son had a flat tire while we were driving to college, so we first stopped at Goodyear. We were told that the tires needed to be ordered, so we went to Mavis in Oswego because they had the tires available. Unfortunately, the experience at Mavis was extremely disappointing. Although they are a tire center, they told us they could not work on the car because it was too low. This was the first time we had ever encountered that issue. The car has always been properly maintained and serviced, and no other shop has ever claimed that its height prevented them from safely working on it. Rather than making an effort to find a safe solution, Mavis simply turned us away, leaving us to deal with the problem elsewhere during an already stressful situation. We then returned to Goodyear in Oswego, and the difference in service was remarkable. Your team had no problem safely getting the car up and changing the tire. In addition, my son has custom wheels and did not have the proper tool needed to remove the lug nuts. One of your employees went above and beyond by finding the correct tool so my son could keep it in his car in case he ever experienced a similar problem again. What impressed me most was the confidence, professionalism, and willingness to help shown by the Goodyear team. From the moment we arrived, I felt assured that your employees would find a safe and practical way to get the job done rather than simply turn us away. That is the difference between excellent customer service and poor customer service. Goodyear earned five stars from us, and I truly appreciate the way your employee helped my son and made a stressful situation much easier. Mavis should seriously reconsider how it handles vehicles with low ground clearance. If a tire center cannot safely determine how to position a jack under a low vehicle, it should either improve its equipment and procedures or be honest that it is unable to provide the service customers expect. Turning away a customer over an issue that another tire shop handled without difficulty was unacceptable and reflected very poorly on Mavis. Please pass along our thanks to the Goodyear team. Their professionalism, knowledge, and willingness to help did not go unnoticed. Sincerely, Vincent

The employees here are very courteous and professional. It's always a joy to come here!read more

They were so nice! My key was broken & the guy helped me immensely try to figure out my best…read moreoptions. He was incredibly kind and wanted to make sure I wasn't spending more than needed to get it fixed. I would definitely use them again and recommend Scotty's to anyone needing honest & reliable help.

Showed up on time, were done in 3 minutes. AWESOME! :) Super quick service and I'll reiterate they…read morewere EXACTLY ON TIME!!