Shy and Trever were so very helpful with adding air to a low tire I had on my way to work todayread more

never going here again,booked online for inspection received confirmation from them via email also…read morereceived confirmation email the night before the inspection. showed up 10 minutes early . sat down in there waiting room . no greeting by the way then 10 minutes later there employee came . i told him i booked a inspection online a couple of days ago and got the confirmation email from the company. he told me is machine was having trouble and couldn't inspect my truck not happy , they knew the machine wasnt working , why no phone call or email from them to reschedule drove all the way there for nothing chip o

My daughter is a SUNY student and was having car issues - Mike and the crew determined the issue…read moreand then told me that the problem was covered by an extended warranty and would be covered by the local Ford Dealer. They assisted in getting the car over to Ford and even called Ford to discuss the issue when Ford techs had trouble determining the cause. If you are in the area with car problems - go to A&P Auto first! I will certainly have my daughter and friends continue to go there while in the SUNY Oswego area.

From the owner: Auto Maintenance and Repair, Quality Used Vehicle Sales and Boss Snow Plow Sales, Srevice and Parts.read more

Has taken care of both my Subarus from 1997 till now. Fair pricing, excellent quality.read more

Was driving cross country and passing through Oswego. Hit a piece of concrete near a construction…read moresite that was in the middle of the road...THANKS City of Oswego ....which caused a tire blowout and dented my rim. These guys were great and I can not thank them enough for getting me back on the road. Fair and reasonable price for a new tire and to fix the rim and they got in done in just a couple hours. HIGHLY RECOMMENDED.

I wanted to take a moment to recognize the excellent service my son received at your Goodyear…read morelocation at 61 E. Second St. in Oswego. My son had a flat tire while we were driving to college, so we first stopped at Goodyear. We were told that the tires needed to be ordered, so we went to Mavis in Oswego because they had the tires available. Unfortunately, the experience at Mavis was extremely disappointing. Although they are a tire center, they told us they could not work on the car because it was too low. This was the first time we had ever encountered that issue. The car has always been properly maintained and serviced, and no other shop has ever claimed that its height prevented them from safely working on it. Rather than making an effort to find a safe solution, Mavis simply turned us away, leaving us to deal with the problem elsewhere during an already stressful situation. We then returned to Goodyear in Oswego, and the difference in service was remarkable. Your team had no problem safely getting the car up and changing the tire. In addition, my son has custom wheels and did not have the proper tool needed to remove the lug nuts. One of your employees went above and beyond by finding the correct tool so my son could keep it in his car in case he ever experienced a similar problem again. What impressed me most was the confidence, professionalism, and willingness to help shown by the Goodyear team. From the moment we arrived, I felt assured that your employees would find a safe and practical way to get the job done rather than simply turn us away. That is the difference between excellent customer service and poor customer service. Goodyear earned five stars from us, and I truly appreciate the way your employee helped my son and made a stressful situation much easier. Mavis should seriously reconsider how it handles vehicles with low ground clearance. If a tire center cannot safely determine how to position a jack under a low vehicle, it should either improve its equipment and procedures or be honest that it is unable to provide the service customers expect. Turning away a customer over an issue that another tire shop handled without difficulty was unacceptable and reflected very poorly on Mavis. Please pass along our thanks to the Goodyear team. Their professionalism, knowledge, and willingness to help did not go unnoticed. Sincerely, Vincent

The employees here are very courteous and professional. It's always a joy to come here!read more

The service was great but I was not happy that the manager tried up charging me thinking he was…read moregoing to get away with it because I'm a woman...when I made the appointment I asked how much the services were going to be so I had enough money with me and then when I was given the total he tried charging me 100 dollars more..and then when I questioned he said Nevermind I'll just eat ramen for dinner..and continued to try and make me feel bad..that is what bad business is..won't go back there anytime soon..

If I could give them a six (6) I would. Super efficient. I brought my car in with a slow leak on…read moreone of the tires. Thinking they could resolve quickly they put my car on a lift and within ten minutes they identified the leak repaired it and I was on my way. They wouldn't even take any money for the repair (tire plug). All they asked for was my return business which they will always have. Super service Monroe. Thanks again

Excellent service. Took care of the alignment issue very quickly…read more Arrived for the appontment and they were ready do the service.

Kens body shop fixed my truck and did a great job. Josh at the shop helped bigtime on making sure…read moreinsurance payed for it all. I had a little ptoblem at the end and they went the extra mile to make it right. I recommend this place.

over priced and they charge for service that is higher then the state of ny tire fee 7.00 to…read moredispose of tires since when they are thief's we had a car sit in there lot for a repair and the job was never finished they pulled some parts put it in the car and left it and said they are backed up so we had to let it sit and then when we picked it up it was left in that shape and now the frame was starting to rust away from sitting in grass then it was junked all for a transmission job and lost half the parts to repair it at that point car was not worth fixing and it was in great shape when dropped off to them and as of now I'm finished and charges for work not performed and he was the go to guy but the past few years not good they are not worth using better off going to some shade tree mechanic at this point at least you know what your p[paying for

I have chosen Tom's auto for my repairs after sadly dismissing a mechanic I have been dealing with…read morefor 20 years I put my faith into my mechanic as my car is a valuable commodity and I would expect that the mechanic if he is going to charge 100/hr is going to answer his phone when you call and get what you want done in a timely manner if you have to wait for his scheduling of your repairs, Sadly after 1 year of service on 2 vehicles I may be doing another change as I just recently scheduled an oil change and cabin filter as well as winterizing my vehicle which includes a full check over of EVERYTHING. Yet after the appt I have noticed that no cabin filter was done and my brake fluid is not even full and after listening to Tom's phone go off and his son not answer until he was right in front of me and then complained about a customer wanting service same day and his fathers scheduling on the calendar and how he had to fix it because Tom is never there he is always out back just blows my mind YOUR OWN FATHER BUD??? nope I'm good I will find yet another mechanic to do what I need. I definitely won't recommend you. Your Dad is a good man and thats who I thought was fixing my car he has 5 stars as a review and you just cut that in half. I am so sorry the business is not running as seemingly smooth as when I first came but maybe thats because Toms son is involved and I apologize TOM SR but you have to be able to trust your mechanic for sure. You might want to check that boy at the door.

They are #1, look no further! They do not order generic parts to save money, they use authentic…read moreparts? It's definitely better to pay a little extra money, and have everything working properly... Lastly, the owner is a wonderful, grateful, caring and personable business man...

When I lived in Baldwinsville about 6 years ago, I found Lou's Car Care and have stuck with them…read moreeven after moving to Liverpool! I don't know a lot about cars and can sometimes feel intimidated or that I'm being taken advantage of when I bring my car somewhere for service, but I don't feel that way at all with Lou's! Their service is quick and top notch! They send a very detailed vehicle report with photos of your car in real time. The report lets you know if there is anything that requires immediate attention and offers suggestions based on manufacturing recommendations. However, I have never felt pressured to add additional services! Overall I would highly recommend Lou's Car Care if you are looking for a reliable place to bring your car!

I took my Chevy Equinox in for service after the change oil light lit up on the instrument cluster…read more T the Service Manager asked a few questions and afterward came out to the car and said that since I just changed my own oil the on-board computer just needed to be cleared. This is the second time Terry has provided excellent customer service to my family's fleet of trucks & SUVs. This is how every dealership/service company should be run. I highly recommend them for their outstanding commitment to their clients.

Although the purchase of my truck was once of the worst experiences I've had, I love the new…read morerunning boards I had installed. My salesperson said it would take 45 minutes it actually took twice that long but thats probably a bad estimate of time for my salesperson, the one I complained about in my last review that doesn't call you back for nothing, not when he says he will and certainly not after leaving multiple voicemails to get a call back