We have been longtime, loyal customers at Mark's BUT NO LONGER!! I have always dealt with Andrea…read morewho is always thorough, knowledgeable, patient, and incredibly pleasant to work with. When she would tell me how much the services or repairs would cost, thats what they cost. In her absence yesterday I spoke with Mark himself. After an initial call about what was needed, Mark called to let me know how much the work would cost, tax included. I approved the cost and said yes to the work being done. Fast forward hours later and the cost increased $150 dollars. When I arrived at th shop, I asked to speak with Mark about the increase. I asked him to highlight on the receipt where that increase was. He did not do that. Money has always been tight so I pay attention to the details. I have to. After a good deal of time with Mark talking over me, asking if I understand, and trying to convince me that I did not hear the amount that I approved the work for, he says "Listen Doll. I dont have a crystal ball." I have never been spoken to like that by an employee of a business, much less the OWNER of the business! Its "Dolls" like myself that keep his business going. I regret that Andrea was not there. This would not have happened. Needless to say, Myself and my family will never give this business another penny. I question whether you should.

Marks Service Center is an honest and reliable facility with a superb reputation…read more After being their customer for many years, I can safely say that. It is the only place that I trust to repair my Wife and Sisters vehicles.

I leased a new Durango from Dave Harr about a year ago and I had a great experience with him. Dave…read moreis such a seasoned professional and it was great doing business with him. Since then I've been back twice for service. Just an oil change and most recently and inspection but they got me in and out super fast. Overall it's a family run business and I love supporting small local businesses especially when the service is so great. I definitely recommend Longley next time you're in the market for a new Dodge or Ram.

Update to my last review I finally had to pick my car up from Longley and move to a more…read moreprofessional, knowlegeable dealership. Longley in general is nothing but a circus with a clown running the service dept. Dosen't know how third party warranties work, lies to the customer, lies to the warranty company and tried to pad the bill for additional 6 hours and unnecessary parts. We then tried to speak to the owner who is never available. A sales person Eric pick up the phone screaming at my husband. Eric then tried to tell my husband the issues were all with the warranty company because they were a bunch of "pakastanians" My husband called him out on his racial comment and he said come pick up your vehicle we can't wait to get it off our lot. Our waranty company is based in PA and their customer service is in the USA. Very nice and accomidating. They also had issues getting Jason to repond, write up a proper quote and they had to tell Jason how to read an approval. They were as frustrated as I was. The only 2 times I had a issues with the warranty approval causing a delay my vehicle was at longley. The other Jeep dealers JUST TAKE CARE of it and I never hear a word. A bunch of unmanaged bunch of fools. Over a month and they could get a wiper motor replaced or even manage to get the part ordered. I authorized the part to be ordered ago and I approved to order the part on June 4th and said I would pay for it and Jason Longley could even manage to get the part order. I called another dealer at 5:15 pm today, will be dropping my Car off at 9:00 am tomorrow morning, they will have the part by 12:00 and I will pick up my car before 6:00 pm. Lesson Learned!!! I will also get a loaner which my warranty pays for but Janson in a month could't manage to get me. Apparently, his MOPAR warranty customers come before me.

I bought a vehicle from Kevin, and a few days later there was a problem. I gave him a call and the…read morenext day he took a ride with me, and we agreed there was problem. It was addressed. So far so good. If you own a vehicle there will be problems. Kevin took the time and things got done. I will update if needed. Thanks.

Purchased a truck from this dealer, they were professional and friendly. I found them to be very…read morehonest, pointing out a repair that still needed to take place prior to me buying it. They went out of their way to have this completed prior to me picking the truck up. Excellent to deal with and would highly recommend. I would definitely do business with them again if I needed another vehicle.

Kens body shop fixed my truck and did a great job. Josh at the shop helped bigtime on making sure…read moreinsurance payed for it all. I had a little ptoblem at the end and they went the extra mile to make it right. I recommend this place.

My insurance company directed me towards Ken's after an accident, and I'm glad I followed their…read moresuggestion! They took me the day after the accident, and I had my car back almost a week earlier than predicted. Along the way, they kept me apprised of each update, from parts arrival to paint and detailing completion. When I picked the car back up, it looked like a brand new vehicle - not only was the damage fully repaired, but the car had been cleaned and detailed inside and out. I don't want to *have* to go back to a body shop, but if I ever do, Ken's is at the top of my list.

When we were shopping for two new to used cars, they didn't even act interested for more than a…read moreminute.

Mike Day started off as a very laid back guy! Joking with me, telling me he would get me into a car…read moreand to be confident in myself. I told him right from the beginning what I could afford and what I couldnt. He had me test drive a jeep and then I filled out some paper work. I then repeated what I could afford. He threw his pen in the air and said "are you kidding me? Lets be real here. Do the math." Asked me if I could get a second job, and questioned my monthly income. He embarrassed me so terribly that I began to tear up. He gave me his business card and said "keep working with me" I will not be working with him anymore. He told me "this is a dealership, not some crappy car place." I thought salesmen were supposed to try to help at least, and if they couldn't, cool. But dont embarrass someone in front of people.

A perfect repair. Steve Woodworth Of Fulton Auto Salvage and Repair was courteous, professional,…read moreand timely in doing a complete tire change and brake replacement. My Volvo is tracking as smooth as glass. Thank you Steve for the excellent care and very reasonable repair cost. The final bill was a pleasant surprise when it came in under estimate. Steve also performed my yearly inspection without being prompted. He knew it was time and got the job done. Will definitely return for my next service! !

Told us we needed over a thousand dollars worth of parts took our vehicle to another shop to find…read moreout everything he put on the failed inspection list was in great working order and didn't need to be replaced or repaired at all will never return plus he never called to inform us our vehicle was done not sure if he thought we were gonna have do the work or not but glad we took it to another shop before we purchased all the parts and paid someone to fix it!!!!!!!@

Alan Byer is the go to shop for all of our car repair needs. We took our RAV4 to them twice and…read morefound their quality of work beyond the scale. Looks like we never had an issue when we got the SUV back. I highly recommend this body shop. Oh, and the staff is very friendly too.

Finally!! A shop that can be trusted! I highly recommend Hanas Enterprises for all your vehicle…read morerepairs and maintenance. As others have stated, Mike is honest and fair and I trust him and his shop completely!! Thank you Mike and crew for the care you take with mine and my family's vehicles.