The people are friendly and knowledgeable but the price markup on parts is horrible. They charged…read moreme $683 for a part that is on the shelf at O'Reiley's for $433. Shops typically get a discount at auto parts stores but even if they didn't it's a $250 or 58% mark up. Ouch!

If it could be zero stars it would. Brake pads and calipers were put on incorrectly. Resulting in…read moremassive failure of the entire braking system. Our own mechanic couldn't believe the brakes didn't fail completely while driving or ignite a fire. We trusted them with our daughter's car and they completely failed us.

Ok. I'm back on the road again!! Woo-hoo!! Was very pleased…read morewith the service I received here. I went in thinking it was my exhaust system but it turned out to be drivers front wheel bearing. Ouch. I was told I've been driving on a wing and a prayer. Many prayers since I heard the first "pop" a year and a half ago. The reason for all of this is I'm planning on going out of town so I wanted my car ready. Needless to say I was shocked to find out it wasn't my exhaust. I don't know what it would have cost me if I left town. I also don't know the value of the wheel bearing, but for me it was priceless ($603) Dale, the owner was amazing. He didn't talk to me like I was stupid bur explained everything so I could understand the what and the why. I will definitely be telling my friends about this Maxi Muffler Shop. And in the future, should I actually need exhaust system repair, this is where I'll be going. The guys are friendly and funny. Made me feel at ease.

A rip off and rude to the customer. I had a issue with a part I brought to them for installation…read moreand they didn't put the mileage it was installed at on the receipt, so the part is defective and I'm out of mo ye because they refused the verify the mileage of installation. They don't warranty parts they don't supply, of course, but at least put the mileage on the receipt for the event of a defect you can file a claim with the manufacturer. They are rude and could care less. Don't trust these guys with your needs!

My daughter is a student at MTSU. She was having issues with her heat & a/c. I called Russell…read moreAuto Care and spoke with Chris. After explaining the issue I booked an appointment. My daughter dropped her car off in the early a.m. and it was ready by noon. They had diagnosed her issue (which our local Nissan dealership could not do) and her car was ready for pick up. I went with her to pick up and they explained in detail what they did to fix. From my original phone call to pick up everyone was very polite and helpful. I will definitely use them again should she have issues with her car in the future.

We were driving to Florida from Illinois, and started having car problems. The local dealer told us…read morewe would have to wait a week for repairs. He recommended Russell's Auto Care, and right away they made us feel welcome. They fixed our car in 2 hours and we are on our way. The staff were very friendly. We highly recommend this place for repairs on your car.

My SUV was blowing white smoke, and I had no idea what the problem was or where to take the car. I…read morehad heard of Bennetts and always in a very positive manner. I am so glad I took the car there. Within a few hours they had diagnosed the issues and gave me both the upside and the downside to the required repairs. By the next day, I had a fully operational vehicle that had been properly repaired and at a cost that I was very comfortable with. The service is excellent. The guys are friendly and will provide their honest, detailed analysis of the job prior to any repairs. I could not be happier with the work done and won't look elsewhere for any service in the future. Thank you so much for

I have reviewed them elsewhere as well.... Brought my car for vibrations. I had previously did all…read moremy motor mounts with them earlier. Because of that, I didn't think it was the mounts so soon. I brought it to Volvo and even they said it was the mounts. I brought it back to them (Bennetts) and they revved the engine to test the mounts and denied it BUT reluctantly agreed to replace the trans mount and the front upper mount on the passenger side and order the parts. When I brought it back to get them done, they changed their minds and only replaced the trans mount which did not help. I brought my car to a shop that they (Bennetts) recommended because of a different issue that they could not handle.....Since the new shop had to remove the mount that Bennetts DIDN"T change to get to my other issue, I told them to just replace it, (at my own cost even though the old part was still under warranty and Bennetts refused to replace it), while they were there. Which they did at no extra charge for the labor...Low and behold, the car rides perfect with no vibration what so ever!!! It WAS the mount that Bennetts decided not to warranty and change after all!.... Poor diagnosis technique to say the least and they will find a way not to honor their warranty... This has been my experience and mine alone....Good luck!!!!

Called and got a quick appointment for an oil change and they are still the best. Easy in and out…read moreand great service. Ray's Imports is our home.

Randall was super friendly and you can tell he knows his stuff. I brought my bmw 435i in for a…read moreleaking valve cover gasket, and Randall and his team had the whole valve cover, gasket, hoses plus new plugs and coils installed and ready the next day. Fair price, very high quality of work, and fast turnaround.

I came to this shop because I recently moved very close to them and I saw them advertising as "Ford…read morespecialists." Man, am I glad I stopped by! The owner Marty is very friendly, a wealth of knowledge, and has all the factory tools they need to repair your Ford/Lincoln/Mercury vehicle. What sells it most to me is his/their attitude and willingness to discuss what they found and what they know, then let you--the vehicle owner--make the call on what you want to do. I went for help diagnosing my newish (new-to-me) F150 and Marty himself came out and presented me with a veritable stack of documents detailing all the info they pulled out of my truck. Very impressed!

I don't usually give five stars for ANYTHING, but this is the second time TFG has done major work…read moreon my '07 Explorer and I have to say that I would most definitely recommend them! Both times I brought my vehicle in without an appointment, and both times they got my vehicle in right away with no questions. The last repair was completed in less that a day (alternator)! They are fair, easy to work with and don't give you the run around. Not many shops like that anymore. That and they are close to the house too!

Fast service at a reasonable price. Knowledgeable service people who don't try to upsell. Easy…read moreseamless process. Highly recommend!

Ed and his team are the kind of guys you want at your car shop. They know basically everything…read morethere is to know about Honda and Acura (and most other cars for that matter). They've gone to bat for us over the years in many ways, from helping us push for financing on an older, but golden egg, Accord to helping seek out an auction buy under book value to roll over a loan to when my transmission died in one TL. Their car sales operation has been wonderful over the years for our family. We have bought five cars from them over the years and been happy every time. They do top-notch work and have a good deal of knowledge and talent. Ed's business has grown over the years from a two-bay older beat up shop to the phenomenal 8-bay spot he now owns, conveniently located just off I-24 at La Vergne. Trustworthy and smart - just a great spot to work with.

I took my '73 El Camino in to have the carb tuned and breaks worked on. I was very impressed! They…read moredid exactly what I asked and took great care of my baby. Runs better than it ever has now! As an added bonus, the man at the front treated me with the same respect I'm sure he gives to every customer. As a woman, I really appreciated this. They were very honest and didn't try to upsell me on any other repairs. The price was also very fair. Just a tip, if you have a classic, you need to make an appointment a few weeks out. Hope this helps!

Had vacuum leak. Was told on phone $100 to test it. Then when dropped off truck girl told me $130…read more Charged me $210 for diagnosis. Told her I'm not happy I got 3 different quotes. She said she can change the papers wording if I liked. What would that change other than a few wirds. Didn't call to say anything till she told me had to replace multiple vacuum lines. Then told me it was $329 now. What they didn't know is I sprayed all my vacuum lines with flex seal last Friday. They replaced 2 hoses that were barely 9 inches long. I will be putting them in blast and taking them to court for the additional charge for diagnosis.