I want to thank Mike Brown at Broad St Tire World . He replaced the stem on my tire . He could have tried to sell me a tire but realized I was pinching Pennie's and had an unexpected emergency.It reminded me of when I was young growing up in Smyrna. People tried to do the right thing for their neighbors.It wasn't always about making a buck. Thank you Mike! read more

I would only come to this location if you're okay with losing money and not having a reliable car. We've spent 6 months and over $10k in and out of here and are still left with a car we can not drive. We have broken down in the middle of the highway with 18-wheelers flanking us going 70 mph. They have had to replace the engine in our vehicle twice because their first replacement blew up while we were driving just weeks after they installed it. They have no problem taking your money and leaving you without a reliable vehicle. They do, however, have a problem with taking accountability. They place the blame on the customer for "not reading up on" what they're fixing. You as the "professionals" should not advise a solution that will not work. When trying to recoup ANY of the money we have put into the car to try to buy a new car, we were met with animosity and sarcasm from their COO, whose linkedin says he is "strong in customer relations" while clearly he is not. He also mentioned the "discounts" they've given us, which is in truth, the money they've eaten on warranty repairs because the repairs are unreliable and keep breaking. That's not a discount, that's a skill issue. I can't not even fathom putting someone into the situation that they have put us in and not trying to figure out a solution. Disappointed isn't a strong enough word for how I feel about the way this business is run. If you love spending money and not leaving with a vehicle that runs, then this is the place for you. read more

I brought my car here after having an issue with my electric brake system and brake pads at another shop. Fixed it within 24 hours and having no problems at all. Great customer service and quality work! read more

Stop using the cheapest brake pads. I asked for good brake pads that wouldn't turns my aluminum wheels black. Was told they only use the best! I think they must've went to Auto Zone and bought some to put on my truck!!! Never again!!! read more

Awesome staff, great customer service. Scott, Steve and Sean and the rest of the staff are a great bunch of folks, personable and easy to work with. They understand that the customers' needs may be greater than the usual 8:00 - 5:00 work day. They do whatever is necessary to get the job done, sometimes impeding on their own schedules, but to get the customer back out the door in the least amount of time. We will continue to give them our family business. read more

First off if you want a lift kit don't do it yourself let a pro do it. I wish I had asked tire world to do mine it was a headache and would have been worth spending the money. On top of that tire world has been great for a number of years for me. I tell everybody I know to go see em. They have worked relentlessly on a number of odd issues for me. When I asked if they could do something difficult for me they said "we don't run down a job just because it's hard." They will take care of you! read more

Awesome place to get an oil change and new tires. The employees are so friendly and HONEST. I won't take my car anywhere else. Thank you for fixing my car and not taking advantage of me! read more

Tire World - Tire world on Memorial in Murfreesboro TN - Auto Repair Near Me - Murfreesboro, Tennessee

I came to Tire World, because they are locally owned and they will also price match competitors in the area. Trish and Joey are great! They did not have the tire I needed in stock and it needed to be ordered from their warehouse in Nashville. I was told that the tire would be there the next business day in the afternoon. I went ahead and paid for the tire and left the rim with them, because Trish said they could just switch out the old tire with the new one and I could just come by to have it bolted on and be on my way. I made the purchase on a Friday. Fast forward to Monday. I hadn't heard from them and called to ask about it. I spoke to someone named Gator? He said the tire is there. Okay, was someone going to call and let me know? No. I told him I was going to swing by there and switch out the spare. He then let me know that they wouldn't be able to get to it. Excuse me, why not? I've seen tire guys take off and put the tire on the rim at light speed (not really, but it was pretty quick). So I let him know that I would just put the tire on the car, myself. Why? Because I was told that it would be done and now it cannot by the end of their business day. They close at 4:59 by the way. I came into the store to pick up the tire and it is still not on the rim. So I'm sitting here in the waiting room, writing this review about this establishment, all the while, I have somewhere else to be. No wonder they do no charge for installation, because it would take a lifetime to do. If your tires aren't a priority and you have loads of time to wait, then this place would probably be a great place to have your tires done. I would definitely shop around and get a couple of opinions before you make a decision. read more

We found ourselves on vacation in the Nashville area and I felt the GMC van wobbling, One look and I knew we were in need of a tire. The front right had worn past the steel belts and we were in danger of a hazardous tire blowout. It was late Saturday and we called around and they were the only tire shop in town that had our tire size in stock, it's the discontinued 9.5 R16.5 LT. not only did they have it in stock, but it was significantly cheaper than the other stores that couldn't have it delivered till next week. So we drove over to Tire World and had the Firestone Transforce Tires mounted and balanced. While the van was being shod with new rubber, we went over to Fat Mo's next door for what some believe is Nashville's best burger. Then we made ourselves at home in the big Tire World waiting area, which features a big TV and computer work areas. The service was completed promptly and there have been no problems. So far we like the tires. read more

Tire World - Tire World Murfreesboro, TN - Auto Repair Near Me - Murfreesboro, Tennessee

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We have purchased tires here for years, but the culture of service is suffering. It's become apparent that once the money part of the work is complete, you're second, third, etc... had 4 tires and alignment complete in late March. Rear tire had a slow leak but every time I returned to have it checked their response is several hours... or major DETERRENT. Opened at 7AM, arrived at 7:12... same thing... hours. We'll never purchase another tire here.. their warranty means nothing and customer service lacks after you pay them. read more

Good service. Decent prices on tires and repairs. They were able to repair my suspension when it was damaged this winter. Would use them again but would also price check because that is what I do. read more

Tire World - Waiting area - Auto Repair Near Me - Murfreesboro, Tennessee

After almost 40 years of our family business's business, TW will no longer be our go-to place. It seems the current generation of ownership just doesn't understand the concept of valuing employees or customers, and it shows in every recent interaction. Now, if someone can tell me where former owner, Jeff, ended up, I'll happily follow him with our truck fleet! read more

Great company with personable service. I have taken our family's vehicles here for a couple of years and will never go back to the big tire chains. Tire World provide excellent service, a very comfortable waiting area, and outstanding prices. They support their products well, and are happy to help you with tire repairs. They have earned my continued loyalty. I have worked with Gater and Drew at Tire World; they both represent Tire World well. read more

I have been getting my tires at Tire World for many years. Their service is great and I have never found better prices anywhere else. CM Riggs read more

I took my vehicle here yesterday for a front brake job. Got there about 10:30am. Was greeted by Craig. I told him my reason for being there, after asking me some questions about my 4 runner,I turned over the keys to him to check things out. I didn't leave until about 1pm.Several people came in after me and left before me. The cost was about $358. Didn't offer me a discount for first time customer...AAA or anything.DON'T think I'll be going back there again. read more

This place was wonderful & fast. I travel 12 states & cannot be down for long. Gater at Tire world made sure I was taken care of quickly & the job done right. They have a very nice waiting area to accommodate whatever you need to do while waiting & free wifi. The capper is that the were less than others for fixing my tire. read more

Been going there for 12 years but no more after today. Second time in two days that I've gone in for a simple tire rotation and balance. Even made an appointment for 7 am this morning after they couldn't do the job yesterday. Arrived 15 minutes before they opened, and it still would have taken 2 or more hours if I had stayed. In other words, Lifetime Rotation and Balance really means a "lifetime of waiting" when you go back for an R&B because they will always take care of new tire customers first. Go elsewhere! read more

Great prices, terrible service. Their tire prices are second to none; however, they promised a 1.5 hour tire installation, but it took 2.5 hours+ causing me to be late for an appointment. I recommend buying direct from them and installing elsewhere. I would never go here for an auto service! read more

Juat had a front end alignment and set of tires put on my Honda Pilot and she rides like a new one! I have been doing business with tire world for 15 years and they are a honest family run business. Would highly recommend to anyone needing maintanance, tires, or repairs. read more

My wife hit a pothole and a bulge appeared in the sidewall of the front right tire. Tire World replaced the tire for $45 cheaper than the dealer. They also filled all the tires with nitrogen and rotated them at no extra charge. Great customer service. read more

I have been going to tire world for years. Started in Smyrna, TN then started going to the one in Murfreesboro, TN when it opened. My wife went there on a Saturday morning recently. They told her it would be 2 hours since they were short handed. Fair enough. That is a long time for tires but they warned her and she could have said never mind. She stayed. Needless to say, she spent 3.5 hours there!!!! Absolutely unacceptable! While they know you can't leave once your committed, they certainly won't get our return business. read more

STAY AWAY!! THESE GUYS ARE CROOKS!! I was having trouble shifting gears, so to not mess it up any further, I had it towed to tire world (memorial blvd), get a call the next day that I needed new master & slave cylinders (whole hydraulic system replacement) and not only that, but my clutch was going out,.. And they could do all this, so nicely for me, for around $1700 tax included... !!?!? Seeing as my BF is a mechanic, I knew this was too high,.. So I call the HONEST working people at Transmission Masters in Lavergne, who could do it for a little less than a grand... Stay with me here.. It gets better.. Get it to TM, and what do you know?!?? ABSOLUTELY NOTHING WRONG WITH IT. Nothing. Not one thing could be found wrong with my car... So not only are you gouging your loyal customers on your pricing, how many other people's cars have you "fixed" that didn't even need it?? You guys suck. This is going all over yelp and anything else I can find,... You've lost a customer, and hopefully more after this. Word of mouth goes a long way in Middle Tennessee. read more

Typical con nonsense. Replace my complete front end. Ball joints, steering rack, tie rods, struts and mounts. The complete steering and suspension over the weekend. Take it to tire world for an alignment and receive a call that I need $800 worth of front end parts all of which were one day old!!!! The guy stated he couldn't get it to line up so I told him to leave it be and picked it up. T&k tire couldn't fit me in today. Next time I'll wait. These fools are crooks. Will never do business here again. read more

These dudes really teed me off today, after I called in to ask for closing time (they said 5) i get there at 4:50 and they tell me they cant service me when i needed only a 5 minute job (nail in tire). they may as well have told me to show up by 4 30 and i would have done so. thankfully, country used tire right down the street was open and did the job in 5 minutes for 10 bucks and I was happy. read more

Trustworthy. Good people. Good service. They were the only place that I felt at ease to get the work on my old Chevy done. They told me what I really need for my car and the options so that I could choose on that suit with my budget. They were caring for customers. I always took my old car there when I had troubles, needed help or advice on car issue, or check up before lond trip. This is the place that recommend for any one who their warrantee on car is expired already, or new moving to Murfreesboro. read more

Horrible service! 1hr 20 minutes to look at a flat tire and tell me it couldn't be patched. Then told he couldn't replace just one tire he had to replace all four. Lastly, instead of putting the tire back in the compartment in the floor where it belongs, they threw the tire and rim in the back, dirty, greasy, soiling my carpet. Worst service and treatment I've ever experienced in my life! First and last time I'll ever go to this terrible business. Do yourself a favor and take your business elsewhere. read more

Exceptional business to deal with! I always feel like they are being honest and treat me fairly. I have taken several cars to Tire World for tires and other repairs and had never had a complaint! You are trust this business to treat you right and stand behind their service and products! read more

This is the best auto store I have ever been to. They were so fast, friendly, and efficient. I was impressed beyond measure.

Bad service. Want to update everything. Not able to recognize mistakes. Bad bad bad. Hometown look w large chain poor service. Go to Universal tire. I'll never return. read more

I have been dealing with Tire World for over 25 years but I will not deal with this business again. It has done my repair work and I have purchased all of my tires from this company. When you buy tires it agrees to rotate them free. I had my tires rotated today on my 2003 Ford Taurus that has 186,000 miles on it. When the rotation was finished the new manager, Brian, told me that my rear brakes needed to be replaced. The bid was $831.00 plus tax or a total of over $900. He also said my brake pads were almost down to "Zero." I could not believe this especially since Tire World did a rear brake job for me about 27,000 miles earlier. I am 71 years of age but I came home, pulled the rear wheels off and checked my brakes. One set of pads needed to be replaced which I did myself. The cost for a full set of rear pads was $38.41 but I only used half of a set. I went to talk with Jeff, one of the owners. I told him about the bid and he showed no concern. Then I asked how someone who was just rotating tires could tell so much about my rear brakes. He said they were trained to look at the brakes. Then Jeff said: "We can't make any money rotating tires." Apparently, however, the company can make plenty of money by telling customers they need $900 of unnecessary repairs. I will not do business with anyone who cannot be trusted. John Kersey, in Murfreesboro: Phone: 615-896-5030. read more

I made an appointment at 7 am they told me it would take a hour and half. 9 am still not done!!! When addressed to the desk the man said it took a little longer to take my tires off. Never mind that every tire laborer was running in and out getting coffee, and just having no sense conversation with the front desk. I thought because they were cheaper on tires I would try this place for my work truck, and I see now that spending another $100 somewhere else would have been beneficial for my business. I will never use Tire World again!!!! read more

Service is TERRIBLE. Staff is incompetent. Bad experience. Had tires swapped and they forgot to swap my sensors. Then act like it's my fault. Go up back up there to let them fix the issue and asked them to leave my tires dismounted... THEY REMOUNTED THEM! Absolutely worst tire shop around Murfreesboro. Both memorial and broad st. Locations. read more

I am SO impressed with this place! When I lived in Murfreesboro, Tire World had become my go-to mechanic shop. They always treated me well and were very good about explaining things in detail and answering all my questions. Last August (10 months ago) they replaced my clutch which had gone out. It was quite expensive to fix. I moved to CA in September. Then a couple weeks ago my clutch went out again, only 9 months after the replacement! I was rather unhappy as you can imagine and called Tire World to see about a warranty. They had me call their parts supplier who told me there was no warranty on clutch parts. I almost gave up, but then called Tire World back again. They agreed to pay my mechanic in CA for the complete cost of the new clutch! I didn't have to beg, plead, or get angry. I simply told them the situation and they said, "We'll take care of it," and they did. I am still in shock. According to my mechanic here, Tire World had installed the wrong size/type of clutch and used a conversion kit to make it work. It was a wonky set-up, crooked, and that's why it failed so quickly. My mechanic here said he didn't fault Tire World for that though. He believes the fault lies with the parts company for sending the wrong item. Anyway, Tire World did take responsibility and they made it right. I am very impressed that they went so far above and beyond for someone who wasn't even in the area anymore and able to be a continuing customer. I am telling all my friends in Murfreesboro to give Tire World their business. They are great people. My CA mechanic was amazed at the whole situation and said, "I've always heard people in the South are nice, and now I know that must be true!" (Note: I posted this on Google also) read more

Came in at noon to get a set of tires, that was ordered and shipped there. They told me no appointment needed, first come first served, Here it is 5 minutes to 3pm, they're still not done, I just had tires put on another vehicle a few days ago at a different place,It took less than 1 hour.This is my first and last time coming here. read more

Just took car in to fix leak in my tire. They called and said car was ready - I paid and drove away before realizing low tire light was still on. Went back to Tire World - no apologies or explanations for what happened. My first and last time going to Tire World - will make sure my friends know about my experience. read more

On Monday,my DIL brought her car in for rotation, balance and to have a tire fixed that keeps going flat. I met her and the baby there and took them for 3 hours. When we get back, they give her the car and she goes home. On her way the tire goes flat. Not fixed. She brought it back today, Friday, to fix the tire as they told her Monday afternoon that they couldn't do anything unless she drove the 45 minutes back. She got the car and on her way home the tire went flat. AGAIN. The owner stated that she told them the wrong tire and when they looked at it each time it was fine so they put it back on the car. Never told her they found nothing. Never asked her to show them. Just let her go with a baby for a long drive home. The treated her with disrespect and when I called, I got the same. It's not their responsibility to check the other tires in case. Tomorrow will be the third time this week her car comes back. read more

Last week I called around The Boro looking for a firm that did radiator flushes. My antique had been setting for a multiyear time frame. The last time the radiator had been flushed was about 4 years ago. I saw Tire World advertised radiator flushes. I called and asked if they had a machine. I was told they did by the who ever answered the phone. I took the car there and sat where I could watch, and as it was taking so long, walked around. With a machine you can start the engine and flush it as well which is the right way. I saw antifreeze being drained into a pan on the floor. Wrong procedure for a flush machine. I questioned the person that checked in and was told the tech was new and didn't know where they stored it. It is my belief they did not have one as I can still see crud in the radiator. I paid the full amount requested buy will never go back. read more

They just randomly rotated my tires for free this morning! No reason. Just that I'd come back and see them. Which I intend to. I've never received anything except exemplary service anytime I've had work done here. read more

Very pleased with the service. My wife's car was leaking coolant. It needed a new water pump and other work. Car was done earlier than expected and $100 less than the estimate. I'll go back next time my car needs work. read more

Tire World has always done a great job taking care of all 5 of my vehicles. If something isn't quite right when I get it back they always make it right. I don't know of any other car repair place that gives the customer service that they do. Jeff and his staff are wonderful!! Thanks guys for getting me back on the road!!!! read more