Stopped off to see why my low tire sensor was going off come to find out it was a a nail in my tire! Austin the technician patched and remounted my tire it a total of about 15 minutes thanks Austin! read more

Tire Discounters - This is what took out my tire! - Tires Near Me - Murfreesboro, Tennessee

tick tock tick tock. i have posted ample amount of times, and was told that an manager would follow up with me, but has yet to recieve a call. i was lied to about the warranty along with my tires not being rotated properly!!! safety hazard for sure!!!! read more

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Fast, efficient and friendly. This location has had several managers but Noah seems to be the best. Good job guys!

damaged my car during an oil change and won't even help fix the damages, instead they are try to charge me full price to fix it. they even charged me $50 to "look at what they damaged". read more

I've been here for over THREE hours now with a single tire that needs replaced. I guess I'm not far up on their list of priorities, since they've had cars in and out but my ONE tire has just been sitting there. I mean we even went to lunch and came back. We called and asked about it an hour ago! I respect the location in Knoxville where I originally got my tires, they had me there for a little over 1 hour and replaced all 4 tires (on the car) and did an alignment. This location though has had me here for way longer than that with a SINGLE already detached tire that needs taken off the rim and replaced. THATS IT. I mean c'mon guys. Really. ONE TIRE read more

Best customer service I've ever gotten from a tire shop. Helpful, friendly, and both apologetic and compensatory when things took longer than expected. read more

Update on this tire situation...Lascassas location was of NO help! Went to the one on Church St and they took care of everything! They were very helpful and willing to help me! Going to give Church St location 5 Stars! Wish I could give this location...NO stars. read more

Great service. I showed up needing tires and unsure of their closing time. I got out of there at 5:30 and found out they were closed since 4:00! They were patient, not rushed, and explained what I needed and why. Their building is new and everything is nice. Waiting area with a flat screen plus complimentary coffee. I will return in the future. read more

Tire Discounters - Great service! Stayed open past closing to balance and mount my tires. - Tires Near Me - Murfreesboro, Tennessee

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I was a 10 year TD customer until today. Hands down, worst customer service I've ever encountered from a tire retainer. I was told my tires were weathered and could not be rotated, nor repaired. However, I had the vehicle in the same store 4 months earlier for a tire rotation and there was no concern about weathered tires. It also took them 3 hours to discover this--unacceptable! I spoke to the store manager about my disappointment and that they were losing my business, and said "that's fair and fine with him." Wow! Never again will I use TD and I had 5 vehicles they were servicing. If I could award 0 stars I would over one terrible manager--very unprofessional and inappropriate! read more

I had a great experience here. They inspected my vehicle and gave me two different quotes. The first was for easy fixes to get done then and there and a second to come back another time for more in depth procedures. I will definitely be back. They explained everything well and the prices were fair. I appreciated the detailed receipt I was given and I had multiple services done which only took a few hours. I believe they may compensate for the event of having to take a Car sharing service home and back while your vehicle is in the shop. Not sure since I live close and was able to walk. Worth a call if you're wondering about that. read more

Spent 900$ in tires and was asking them to price match which they said the reason why it's that much is because of the "great warranty" they supposingly have. Then it came down to replace just one of my tires and they didn't want too honor the warranty that they advertised. Don't recommend these guys just go to discount tire friendly people and way cheaper for the same "warranty" and same tire. Ohh any also if you don't get your tires rotated at this specific location then it never happened so yeah this is a disaster from the start. read more

Had a flat and stopped here. They provided me with Excellent, fast and professional service. Hats off to derrick and the crew! Glad I stopped in. read more

I usually don't leave reviews but definitely wanted to this time. They all were very kind and courteous. Didn't have to wait long to talk to anyone and they gave great service in a timely manner(especially just being a walk-in). Would definitely recommend! read more

I came into Tire Discounters as a Firestone loyalist. To be honest, the only reason I gave this company a chance was I couldn't get a simple patch for my tire at Firestone. I have made two visits to this particular location, and the customer service has been so good both times I felt compelled to give a review. The staff is courteous and both of my visits have been fairly quick. The lobby is very comfortable as well, with plenty of space, and outlets to charge your electronics (USB too) - As long as I am in Murfreesboro, I'll keep using these guys. Thanks! read more

Fantastic service. Dropped of a clunker, drove off in a hot rod! New brakes, new bearing and a new lease on life. These guys are professional, friendly and honest. Give 'em your business! read more

Found a nail in the tire of my brand new Mazda 3 hatchback while in the area, so stopped in to get it fixed. Despite not having any info on my car due to how new it is, these guys figured out the torque specs and repaired my tire. For no charge. I will for sure return to this location when I need new tires. Amazing customer service. read more

These guys are great. They have gotten me in and out with things done right. If anything is wrong or seems to be checked they will check it with no charge and have a smile while they do it. I'll definitely keep coming here. They are now under a new management and got some new guys in, I hadn't been here before but regardless they are great right now. read more

Tire Discounters - There is even a place with free snacks, water, and comfortable seating with tv if you have to wait for your vehicle to get done - Tires Near Me - Murfreesboro, Tennessee

Your staff was very patient helping me choose a new set of wheels from the vast selection available. Once I decided, they ordered the wheels and then changed out the tires putting me back on the road quickly. read more

I have to lower my initial review after having the third valve stem replaced. Never use this company. read more

Got the car on time and everything was great! Thanks guys. Liked that I could make an appointment and get the car back just a few hours later. read more

They had me in and out really quickly even without an appointment. When I need brake service again, this will be the place I'll be back to. Ask for Emmanuel-he was great! read more

Absolutely avoid, these idiots installed the wrong size tire on my car. They said the tire they installed was readily available but when I returned, it was no longer available. I had to go to tire world and have the same, wrong size tire installed to keep the car balanced. I will never return. read more

Great service. When I got here I wondered at first because instead of him naming the possibilities of worse cases, he kept insisting he don't know and couldn't even provide a general answer, but in the end he did a wonderful job going above and beyond to get my I issue taken care of. Trust Emanuel and he will take care of you. When he says let him look, do it without a doubt. read more

I'm completely done with Lascassas location. I will never take my vehicle over there for repair and i would strongly discourage others not to so. Few weeks ago, i had dropped off my vehicle over there for repair. A technician called me and told me what was going on but found out it was a wrong diagnosis after the vehicle was repaired. Not a single issue they told me was true. The vehicle was still making popping noise coming from the passenger side when turning the wheel. I decided to take it somewhere else and the issue was taken care off. This is the second time this had happened to my vehicle. Last year, they had to issue a check for a repair i paid on my wife Toyota. They had replaces the cv axel and few days later, there was transmission fluid leaking all over the place. I wanted to give them another chance with my vehicle thinking maybe a different technician would work on it but I was very disappointed with the the wrong diagnosis. I'm not saying that i will never take my vehicle repair to Tire Discounter but not Lascassas location. If for some reason in the future i take it to another location and i end up having issue, i will be completely done with Tire Discounter. read more

I have recently returned to the United States after being a missionary in Honduras. Only having been here a month, I needed new tires for the van that my wife purchased. Emmanuel was very informative and patient with me, showing me several choices, prices that would fit my budget and also getting the job done in under the time that he stated it would be done. He helped me in many ways and I appreciate him and his staff very much. I will definitely recommend him to others and will also use his services in the future. Thank you so much for employing him, as you have a gem on your hands. Great guy, super personality to go along with his knowledge and experience. GOD bless you and keep you safe and your business growing and profitable. read more

Not impressed. Stopped by for an oil change to give them a try. Didn't even wipe down the underside of the car--left so much oil that it dripped in the driveway and garage. Didn't top off the other fluids like the other places do. Didn't vacuum or wash the windows either. Pricing not that competitive. There are plenty of other places that do a great job so I won't return. read more

I shopped around when buying new tires and found these guys to have the best price. I figured their service would be comparable to the competition (which I liked until the competition started trying to sell me things I didn't need every time I went). The price on 4 tires was about $50 cheaper at Tire Discounters. I definitely should have just taken the price to the competition and asked them to match it. Now that I am "stuck" with Tire Discounters to maintain the free rotate/balance I see my mistake. I have been here 4 times total and hated each experience for the same reason-- way too slow. Not once has my service been timely. The very first visit, to put on new tires, took a full hour longer than what they estimated (they said 1.5 hours. I was here for 2.5 hours!). The next time I came the minute they opened (for rotate/balance) because I didn't want the same thing to happen again. Despite the fact that I was the FIRST customer of the day, I watched two other people come and go while my simple rotate/balance took ONE HOUR. That is ridiculous, in my opinion. This service would have taken about 20-25 minutes MAX at "the other guys." My third visit here I was informed of new management and they assured me that my experience would be better than it had been previously. It wasn't. Understandably, they had to take some extra time to locate a slow leak; and the manager himself took on my rotate/balance afterward. I was still disappointed in the overall time. The manager thought he performed this quickly, but I'm guessing Tire Discounters just doesn't train their employees for speed as fully as their competition does. Now, after a fourth visit I am still disappointed in timeliness. I arrived with enough time to give them a full hour to do the rotate/balance. I was informed there might be a little wait, "about 45 minutes or so." I walked to the nearby Kroger for a few minutes. When I got back (30 minutes after handing them the keys) the car was in the parking lot, and they didn't even know if my car was done yet. It wasn't even started. They pulled the car in at the 40 minute mark. They were finally done at 1:10. It would at least be an improvement I. Customer service if they got better at estimating this time. Even though this location is much closer to home, I'm afraid I'll have to start trying other locations in the future to see if it's any better. I don't have all day for these guys to take however long they feel like taking. If you make a time estimate, stick to it. Some people may have to schedule their day around this and know that they have enough time left to make it to a doctor appointment or pick up their kids. I just can't trust their estimates to leave me enough time if my schedule is tight. read more

I did not think that the company would ever try and contact me on Yelp, but as you can see they did; were everyone can see. I also did as he, or she, asked and contacted the support team with my information, but have not receive a single reply or inquiry as to my concerns or problems in over 48 hours of my email. How is this customer service? read more

Brian was very helpful during my visit last week. Although there was miscommunication on my end about my car, they went the extra mile to help me and they did a fabulous job. read more

I've received good service at Tire Discounters. My car needs some service now. It's not typical oil changer tires and I'm trying to figure out where to take it. I like Tires Discounters. Can you help me. read more

Some of the worst customer service I've ever seen. I went in for a routine break inspection and the two men there already acting very slow without any regard to me walking up to the front desk. I waited patiently for the inspection and everything was fine, I see my car pull around and get ready to receive my keys at the counter. I was literally ignored for almost 15 minutes before they spoke to me. I was the only one there and it seemed like he was doing anything to avoid me. He didn't say a word or even look my way. He shuffled papers and answered anything that made a noise...it wasn't busy. Finally I asked if there was a problem. After the third time he finally answered me and told me to sign a paper. Then he just looked at me!!! I asked him where my keys were and he said they were in the car. It pissed me off to see he was intentionally wasting my time there. I will NEVER go back there. read more

Great service. Brought a single tire in for repair. Damage was too close to sidewall for Tire Discounters to repair. I requested tire be re-installed and I would repair myself. They did not charge for attempted repair and re-install. Impressive. I even attempted to tip the tech. Neither he nor manager would accept a tip. I later returned for a full tire set replacement. They replaced all 4 tires very quickly and unlike most shops I have been to, they were replaced without nasty scratches or gouges on my alloys (a first for me). Again impressive. read more

Fantastic service! My girlfriend and I were on the way to Gatlinburg when we realized we had a flat tire. Fortunately, Tire Discounters was nearby. Ty and his friendly team had us on the road in no time. They were a Godsend. read more

The management is terrible. Long wait times and there are no ASE Certified technicians like they advertise. Over priced to not have Certified Tech's as they advertise. read more

Neat but very slow service! Need more employees to speed up the service. I'm full time mother and time is precious.

Cool place! They got 4 specific new tires I want on time and done on time. They make time to talk to the customers.

These guys are the absolute best place in town for any automotive service, maintenance, and repair need you could have. I have used them on several occasions now and the customer service is nothing short of amazing every time I go. The prices are fair and honest for the work they do and they truly care about your satisfaction. Keep up the great work! read more

Do NOT use this business. I bought 8 tires , 4 Michelin Defenders for my car, and 4 for my wife's car. They are expensive, but very good, tires. I paid extra for the road hazard insurance that I was told was good for 3 years from the date of purchase. Recently, my wife had a flat. I was able to pump it up and get it to the Tire Discounters on 2022 Lascassas Pike where I bought them. I had all my paperwork. They told me that there was a screw in the side ( I had not seen it, and I pumped the tire up with my bicycle tire, and that took a while, but yet when they took me back into the garage, I spotted it from 10 feet away. I can't prove it was not there, but that's mighty suspicious ) and that it was unrepairable, so they would have to replace it. I pointed out that I had the insurance, and it clearly stated on the paperwork that if it was unrepairable within that 3 year period, they would replace it for free. They would not honor it. They said that because of the mileage, they would "prorate" it, and only credit me $10.64. I showed them that I still had 3 months left on the insurance, but they refused. Prior to this, there had been NOTHING said about "mileage" and that it would be repaired or replaced for free for 3 years from date of purchase. Period. As much as I hated to, I paid $191 for the tire and having it put on, because my wife had to have her car that day. I knew I had been scammed, but I let it go as a costly lesson learned. After I posted this on facebook, I had over 40 people respond saying that Tire Discounters had scammed them too. Live and learn. I've learned. read more

I just spent over THREE hours in this Tire Discounters getting two tires replaced. They badly scratched up the rims of both wheels and would not take care of the damage. They said they would take $100 off the bill for the damage done, but the charge was not $100 less than what I was originally quoted. I highly recommend you avoid this place. read more