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    Multitech Services

    5.0 (1 review)
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    Services - Multitech Services

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Fletcher Heating and Air

    Fletcher Heating and Air

    (20 reviews)

    Originally we had our first scheduled yearly maintenance done on our A.C. with a different company…read more That technician found a leak in our gas line to the unit. Because we have a home warranty, we had to find and use the company assigned to us for further repairs, so we were having to now hire this company. Given some of these reviews, we were hesitant. The gentleman technician (owner?) came out the same day as we called in. My husband was who had the interaction with him. My husband said he was cordial and professional. This technician almost immediately found the culprit, a simple screw laying nearby, had either fallen out or not been put back in place. He saved us a ton of potential trouble & possibly a ton of money.

    I filed a claim through my home warranty when my heating unit stopped working, and Fletcher Heating…read more& Air was sent. My experience was awful. The technician said I needed a control board but admitted he knew nothing about ordering parts. Since it was the week before Thanksgiving and not yet cold, I agreed to wait. The company promised to return with the part, but on the day of the appointment they called to say the wrong part had been delivered. After several more days, they came again--only to discover the part didn't fit. As temperatures dropped, this cycle repeated. When I asked why, the dispatcher said the owner kept ordering incorrectly. Later, a manager named Fatih from the Nashville office called me. She was extremely rude, insisting the owner hadn't ordered wrong and blaming my "cheap" warranty, claiming Trane no longer made parts for my unit. Upset, I asked my warranty company to send someone else, but they refused because Fletcher reported another part was on order. At that point, I hired a different company myself. I gave them my unit's serial number, they verified the correct part with Trane, and installed it the very next day. My heat has worked perfectly ever since. Shockingly, Fletcher's owner later called to say my warranty had approved a new unit because the part "did not exist," but that I would have to pay out-of-pocket. When I explained everything, he dismissed me and hung up. The owner owns several locations. This was the Chattanooga location. Based on this experience, I strongly advise against using this company.

    Multitech Services - hvac - Updated May 2026

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