After trying other hvac installers and cleaners, we have settled on sticking with a company we can trust. They provide thorough explanation and excellent detailed service. Highly recommended. read more

On time, efficient, knowledgable, everything you want in HVAC service and repair! I would definitely call them again!

Receptionist is rude and smug. This is not a community focused business as they claim to be.

When asked if they did duct work cleaning, they didn't, BUT they referred me to a great company to do it (The Clean Air Co - who were also great). Then they offered their services to clean the fan and coils. I bought a house owned by a former smoker and wanted to eliminate any lingering odors that could be coming from the A/C. Mission accomplished! Other perks - clear communication. On time arrival. Tech was more than helpful, even helped me remove some leftover cat hair from the air intake vent. Tech was so nice and friendly. Person on phone scheduling appointment was super nice, too, and even provided the name of the tech so I would know. All around A+ service. read more

Hi recommend Cumberland Cooling without hesitation. Will came to our home to inspect our HVAC system. He was pleasant, professional, courteous, kind, caring, and most knowledgeable about our system. He was most thorough and detailed oriented. It was a great experience! We know we are in good, capable, and dependable hands with Cumberland Cooling. Give them a call! You will not regret it!!! read more

Really great service. They were quick to respond and reasonable. Highly recommended Very responsive and great service. Highly recommend them, why use anyone else? read more

Our blower was communicating signs of imminent death just in time to be taken into the Leonard Cohen blower afterworld under the lunar eclipse of a strawberry moon in Sagittarius. Blake came out and - despite having our unit serviced a few times in the past, discovered a third small, oddly placed and impossibly hidden intake with a filter that hadn't been changed since the 80s!!! I have debilitating autoimmunity and it's been getting progressively worse. I kept thinking our air quality wasn't the best but the other HVAC guys didn't seem to be concerned. Thank G-d our blower failed when the other gents couldn't come out to service the unit. If it hadn't been for Blake noticing a line indicating a third unknown intake and working with me to locate it, then bravely angling into a semi-dangerous position to remove the gnarly filter and close it up, my health problems could have continued to worsen. He's a total sweetheart and went out of his way to get the blower for us before the weekend. I'm super grateful for him and Cumberland. Now if only I could get the Clean Air guys to phone us back to get out ducts cleaned... read more

Cumberland Cooling - Nastiest filter on earth that was likely exacerbating my autoimmunity. - Heating & Air Conditioning/HVAC Near Me - Nashville, Tennessee

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If I could give Cumberland Cooling 10 stars I will because they are incredible in so many ways so let me give u a few examples. I call Cumberland Cooling at 9:30am left a message in their answer machine a few minutes after the representative call back, she was pleasant and friendly ask a couple questions and set up an appointment at 11:30-noon and here is when it got better. John came in time super nice and friendly with a big smile in his face and say hello ask a couple questions and find the problem in less then 15 minutes. if you guys ever need help call this guys they are awesome and the costumer service is great. read more

A+++ I can't imagine a better experience. They left me with a warm house, a very reasonable bill, and peace of mind that my HVAC was fixed well and wouldn't cause any issues in the foreseeable future. (Such a breath of fresh air after all the home service companies I've been struggling to get a hold of, get a quote from, and get to actually do the work!) The folks at Cumberland were so easy to get a hold of (I communicated with them via Facebook messenger and phone) and great to work with. Blake came out quickly and was friendly, professional, and clearly knows his stuff. He immediately found the issue and fixed it on the spot. It was a holiday so I was fearing an exorbitant bill, but it ended up being just as they quoted and very reasonable. read more

These guys are fantastic. They do good work, are punctual, communicate well, are nice, and are considerate of your house.

We were very pleased with the condition analysis and proposed resolution of issues offered by their team. They have a reputation as straight-shooters and that was also our assessment. read more

Always courteous and prompt despite the extreme heat and cold. They're East Nashville first and foremost. Great team, can't recommend highly enough. read more

Cumberland Cooling came out to assess the mess of a house we bought and could never get cool enough. They were really helpful and gave us multiple quotes for different scenarios, and never tried to push us one way or another. They even mentioned we could wait for a few months for repairs if we wanted. We decided to replace the entire hvac system, including all the ductwork (they were leaky and moldy) and Cumberland Cooling came out and did the job in two days. They were punctual and cleaned up after themselves, but best of all our house is now COLD. read more

I can't say enough good things about Cumberland Cooling. They're prompt, courteous, and reasonably priced. John Mark and his team go above and beyond to get the job done. We've used them to repair and install units on two different houses and have never been disappointed. Highly, highly recommend. read more

Pretty easy to leave a 5-star review here. They're a neighborhood gem, with great service, great people, and very timely. Worked with them on doing some HVAC-prep a few months back, and they were my first call when I wanted to install a mini-split in our detached garage. They worked with me to find the best value, location, and the right schedule. Can't recommend them enough and they will always be my first call for anything heating/cooling related. read more

If you live in East Nashville and need HVAC services, look no more. They truly take care of you and offer a customer first approach to business. Showed up early to the appointment and fixed the issue within 25 minutes. read more

Heating went out overnight so I looked around to find someone to come out. I usually go on Yelp to see what other people are saying, which helps me choose what company to call. I noticed lots of good reviews for Cumberland Cooling so I gave them a call and to my surprise they were able to come out this morning! John was the gentleman who arrived to look at our unit. He encouraged my husband and I to come out (if we want) to look for the problem. Long story short, John is amazing. He showed us what was going on, what did and didn't need to worry about (today) and even offered to show my husband what he was doing. I felt completely comfortable with him and in no way did I feel that he was trying to "pull one over" on me. I just can't say enough about my experience with John and the company. My only complaint is that John doesn't know how to fix everything in and around my house, if he did I'd hire him for that too! Love, Love, Love this company and will forever use them going forward. Please don't hesitate to call this company, you and your wallet will be glad you did. read more

A+ Cumberland Cooling has been my go-to HVAC company on two different flood occasions. They are honest, hard-working, knowledgeable, and very willing to explain things. They even helped me put all new ductwork into the ceiling on my insurance-mandated budget, which will be a great benefit to me during heavy rains. I will always choose this company for any HVAC/ ductwork needs. read more

The staff at Cumberland Cooling is awesome. We've used them for years. Highly recommend!

This is a great company! They came to my house and gave me a very reasonable quote. Then showed up for a quick install while I was at work. I loved their professionalism and no bs mentality. I have used many different companies over the years, this is by far the best in Nashville. read more

My air went out on Wednesday afternoon. I searched reviews and found this company. Called them Thursday morning and they arrived at 2. I was really worried because the unit is 11 years old. Just knew it would be something very costly. He worked on it for a little over 1/2 an hour. Came in and told me that it only needed a good cleaning! Did not try to sell me on anything more. I could have hugged him! Cost me $75 total. This company lives up to its reviews. I will always use them in the future. Small local company with the best service ever! read more

Being a relatively new homeowner in the area, I was was reluctant to commit to an HVAC service without researching ratings and recommendations first. Cumberland Cooling had kept popping up as a quality operation along with a few others. So when on a Friday morning I wake up to find my air conditioning system running wide open but my house a balmy 82 degrees inside I decided no was the time to put that research to use. I called two other places and was told they only had appointments around mid day or I'd have to wait till Monday. Unable to take off work I gave Cumberland a call fully expecting to have to swelter through a weekend. The extremely pleasant representative was happy however, to fit me in for an appointment at 4:30 that very afternoon giving me time to get home. Fast forward though a busy day of work and shortly after I get home at 4:30 John from Cumberland arrives and quickly diagnosed the problem; some critter had chewed through our wires leading to the outside unit. We tracked the wire down and he ran new ones through our basement dungeon/crawlspace/openpitmine even taking the time to make it look neat and keep it out of the way. Within an hour my unwanted weekend sweat lodge retreat was well on its way back to cooling down to civilized temperatures. Without prompting he also took the time to inspect the rest of my system, give the outside unit a quick once over and all for an extremely reasonable fee (they take cash, check, or credit card) I could note have been more pleased with the outcome of this day. I walked away with a cool house, some new knowledge, and enough heft left in my wallet to enjoy my Friday evening. read more

I don't typically leave Yelp reviews, but if I get exceptional service at a decent price and see they don't have too much online feedback I try to leave one. Cumberland Cooling deserves all five stars after our heater went out on a Friday night with a few cold days approaching. John and (I believe) Ezra were both very helpful in diagnosing then eventually fixing the problem. They walked me through what they thought was wrong and how much that cost. But they also laid out what else might be wrong if their hunch was wrong and laid out what that would cost. They took their time explaining everything to me and were very helpful. Although it set me back $250, they spent about three to four hours in my attic doing some serious rewiring to fix a problem, so I thought it was more than fair. read more

I chose Cumberland Cooling solely based on proximity considering they were about a mile away from my house. John Mark was the one who came by my house to help diagnose my issue. The guy was incredibly helpful in figuring out my problem, explaining the condition and the possible fixes. After he resolved the issue he came by 30 days later to run follow up diagnostics free of charge. While I didn't have a major HVAC problem to deal with, they definitely helped me with my issue. read more

Ditto to all the other 5 star reviews. This definitely the company I'll be calling from now on. After the first two ridiculously hot weeks of the summer, our upstairs unit started making a hissing noise inside the wall that i hadnt noticed before. I thought there may be some kind of tear or leak in the duct work so I emailed Cumberland with some times that I was free and someone would be home during the week. I spoke to John the following day, and he said he would have someone come by after I got off work that day. A few hours later, I got a voicemail (and then a text) from Blake, who said that he was scheduled to come out at 5:30, but had something open up and was free about 90 minutes early. I couldnt meet him early, but still ... 10+ bonus points for being proactive. After I got off work, Blake arrived at 5:30 ... i.e. on time. Another 10+ bonus points. He then walked all around the inside and out of our house, trying to figure out what the noise could be. His suspicion was that this particular unit happens to make a hissing noise when it get super hot outside (and in the attic) and that there wasnt actually a leak or tear; plus, he thought that the piping from the attic might be flush up against the sheet rock inside the wall, which was amplifying the noise. When he went outside to pressure test the machine, he saw that our unit has child locks on the pressure gauges and require a specific tool to unlock. It just so happened that on this day Blake drove a different truck and didnt have the key. But he called John, who was around the corner, and brought them by ... seriously, after Blake hung up the phone, John was there in about 2 minutes. 50+ bonus points. Blake tested everything and said it was running perfectly. He suggested to keep an eye on it to see if the noise decreased when the temp in the attic dropped by about 10-15 degrees. He was here for over an hour, and didn't charge me for the visit. 100+ bonus points. I havent even paid for any of Cumberland's services yet, but am a customer for life now. Also, Blake was right ... the noise went away. read more

Cumberland Cooling was recommended to me by a friend and for good reason. John was prompt, courteous and very knowledgeable, taking the time to explain to me everything that was going on with my system in understandable detail. Best of all they were careful to keep the cost low and fair. Highly recommended. read more