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La Vergne, TN

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WilkerSon's Heating & Cooling

5.0 (16 reviews)
Open • 7:00 am - 4:00 pm

Services - WilkerSon's Heating & Cooling

HVAC system maintenance

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Ask the Community - WilkerSon's Heating & Cooling

Review Highlights - WilkerSon's Heating & Cooling

“I don't typically write reviews but the experience I had this weekend with James Wilkerson changed my mind.”

Mentioned in 4 reviews

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I requested for my washing machine to be serviced and it was done perfectly. I have a warranty…read morethrough General Electric and they sent Lee from mid south out . I don't have to pay anything under my warranty and it was wonderful. I would definitely recommend them Lee went over and beyond for make sure everything was done properly.

I felt inclined to write this review because I was thinking about how annoying it is to have…read moreservice people take advantage of people, especially women. After all, generally, men think we have no idea what we are looking at, and for the most part, we don't, but I am willing to learn and want to know what is going on with my broken appliances. So I HIGHLY recommend Lee to anyone out there who doesn't know much about appliances and machines. He has been working on my Kitchen Aid Oven, works on washers and dryers, and toilets, can hang lights, and does all kinds of handy work in case you need that. He is sincere, trustworthy, has integrity, and I am incredibly grateful and blessed that Mid South sent him to me. If you need work done, I urge you to call him. Lee asked to take a look at the washer and dryer for no charge; when I was scammed off Facebook marketplace after he was done working on my oven because he could hear them making awful metal clanking sounds from the kitchen while working on the stove and told me that "Unless I wanted to burn the place down, I should absolutely under no circumstance try to run those things!" Which was, unfortunately, the sad truth. Beware of Facebook marketplace for scammers, yall; I can also give you an excellent recommendation for a ma and pa place to get your washer and Dryers for a great deal. Just send me a message. ANYWAY- I thought that was kind of him, and he VOLUNTEERED to do that! Lee has come out five times in the past month (not his fault.) Unfortunately, I was sold a lemon- eh-hem, thanks, Whirlpool... which should be replaced shortly, and we'll see how that pans out. Another thing I liked about Lee was that he didn't give me any BS and explained what was going on each time regarding what parts he was replacing and precisely what was happening every time. I appreciated that. He never condescendingly spoke to me in a way I couldn't understand, and I gained so much knowledge throughout this process. He was super honest and I appreciated that, foremost, and his integrity in his work. I could tell he wanted to get this thing working just as much as I did. I loved Heather too when I called in, she was lovely, and I would recommend Lee to anyone and everyone. Lastly, and this is important- MY DOG LOVED LEE, and man, is she picky who she likes! He is a dog person, so those of you with animals, he is excellent with them : ) he has a bunch of dogs, cats, and chickens. So I know you know what I'm talking about when I say when your dog likes someone, you know they are good people. : )

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So this is a long overdue review. In the past year I have had multiple services done on both my…read moreHVAC and Electrical. The photos are of the new doorbells Airstream installed for me last summer and it has already been a huge help along with the porch light in identifying and dealing with unexpected visitors (good and bad, mostly good). As for our HVAC we have had considerable work done on it over the past year, and at every step Airstream was honest, professional, and transparent with their pricing while respecting our budget and time. After the 2026 winter storm, we found that the system had been taxed significantly and Airstream has worked with us over the past few months to get it back into tip-top shape for the summer heat. Each time the work has been done efficiently and with minimal interference in our daily activities and minimal stress on our our pets. I can not recomend this company enough, and look forward to continuing to work with them.

I requested service because my A/C was running but blowing hot air. Air Stream was polite,…read moreresponsive, and arrived sooner than quoted, which I appreciated. The technician, Ryan S., diagnosed a failed condenser and advised that my R-22 unit was too old to repair with current Freon, recommending a complete replacement at an estimated cost of $10,000-$24,000. I requested a written report and photos so I could obtain a second opinion. The report stated that the condenser was not working and that I needed a new A/C, but no photos were provided. I ultimately had my regular A/C technician evaluate the unit. He replaced a faulty capacitor and added one pound of Freon for $180, and the A/C immediately returned to normal operation. One week later, I have had no issues. While Ryan was very courteous, the diagnosis and recommendation were significantly inaccurate. Unfortunately, based on this experience, I will not use Air Stream for future A/C service and will instead wait for my regular technician to become available.

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I chose Mid-South HVAC & Electrical after reaching out to seven different companies for quotes to…read morereplace my AC and furnace. Cameron responded to my initial inquiry promptly and provided a formal quote that stood out from the rest. Getting quotes from contractors in Tennessee can be a challenge, but Mid-South made the process straightforward. Their prices were reasonable, and Cameron answered all my questions thoroughly and promptly, so we decided to move forward with the work. I do have to mention that the day before the replacement, one of the crew members came by to inspect the ductwork, which required climbing through my attic. Unfortunately, during that process, he accidentally stepped through the ceiling, creating an 18-inch hole. This incident added a lot of extra work to the project, but Cameron, although not always the most timely communicator, took responsibility. He sourced and paid for the repairs, which included repainting the ceiling and an adjacent wall. I imagine it was an expensive mistake for him and his team. Even though I'll have to hire someone out of pocket to fix the lumpy drywall after two unsuccessful attempts from two different contractors, I'm still giving Mid-South HVAC & Electrical 5 stars, for now. The crew worked efficiently to replace the units, all while respecting our shoeless house policy, which I'm sure was inconvenient for them. The new AC is holding up well through the recent 99-degree heat, and we'll see how the furnace performs this winter. We also have a 1-year labor warranty, which I hope we won't need to use.

From the owner: We are a middle Tennessee company owned by two hard working individuals trying to provide amazing…read moreservice with the low cost of a local family owned company. Our services include new/replacement of HVAC units, duct work installation and tear out, water heater installation or replacement, EV charging station installation, and much more. Please give us a call or text anytime with any questions, our family looks forward to taking care of yours!

WilkerSon's Heating & Cooling - hvac - Updated November 2026

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