Very satisfied with their service Called in the morning and they were able to squeeze me in within 30 minutes. Eric came out very polite and pleasant person to deal with. Thank you for your service. read more

I am so thankful my friend recommended these guys. They actually know what they are doing!! Had to replace my AC unit, part of it due to other companies treating it the wrong way... yay! They are always fast to respond, they show up when they say they will. They are so nice, and they explain the technology behind what they are doing in a way that is easy to understand. read more

Synopsis: Tom can be very pleasant, but he did not communicate well or explore all solutions. His lack of communication resulted in my having to pay for the same issue twice. When I inquired with him, he minimized my perspective and did NOT offer an apologize. Instead, he suggested that I continue to utilize a new HVAC company. A simple apology would have gone a long way. Full incident: When my A/C first started having issues, I contacted TNT on June 18. Tom was extremely pleasant and accommodating when he visited. He even came the next day after I called. After evaluating my A/C, he saw that some pipe needed to be cleaned. He used a small tool that was connected to the pipe to "clean" it out. He did NOT offer any other solutions. My A/C began cooling again within a few hours. By July 10, my A/C was malfunctioning again. Sometimes it would cool, sometimes it would not. I called Tom to explain. He suggested that, given the intermittent nature of the issue, we may have to wait until the A/C completely broke down. He did NOT offer to come back out to reevaluate the issue. And he did NOT offer any other solutions. I decided to pursue another company. I finally got an appointment today, July 27. The tech evaluated and found the same pipe issue that Tom found. However, he offered to clean out to the pipe by using gas to essentially blow out the clogs. Tom did NOT offer to do this when he was here. I called Tom while the other tech was here to inquire why he did not offer this other solution. Tom shared concern that that blow-out method may do something adverse to the A/C system. Then, Tom said that using bleach would be better. But Tom did NOT suggest the bleach or blow-out solution when he was here. I shared that I was disappointed in my experience with TNT, and that I was having to pay for the same issue twice, even though Tom had other solutions that he could have explored. Tom said that he would have come back to look at my A/C again for free. Tom did NOT mention that when he visited or when I called him back earlier in July. Tom went on to express frustration that I had not given him the chance to come back out and remedy the issue. I reminded him that I had called him back a couple of weeks ago, and that during that call he did NOT offer to come back and look at the A/C again. Towards the end of the call, Tom said that I should continue to only work with the new company that I contracted. I agreed. At NO time did Tom apologize for the lack for communication about exploring possible solutions, not clearly offering to come back when I called him in July, etc. Instead, he suggested that I not call him back for further work. Given his initially pleasant demeanor, I was surprised by this final interaction. I am especially surprised that he did not offer an apology. Even if he had not made that ill-mannered comment about me not reaching out to him anymore, I would not have reached out anymore. read more

We had an issue with our air conditioning system on a rental. TNT did an excellent job fixing it quickly. Would highly recommend them!

My 2 year old a/c unit stopped working on Saturday afternoon. I called and set an appointment for Sunday. Tom was on time, courteous, and thorough. And even with emergency pricing I was charged a very reasonable rate. I will definitely use this company for all my hvac needs down the road. read more

Our AC went out and TNT was the only company that made time to come out the next day! Eric had to come out twice to figure out the exact cause, but he got it up and running and helped save us money and time while we save up for a new system next year. Very grateful for the quick, efficient, and honest service. read more

Smart, efficient team that provides quality work and A+ customer service. I hate the thought of calling home repair/service providers because I just don't know what their doing and or how much something should cost. I don't have that problem w TNT because they communicate well w regards to what "needs" to get done vs what I may want to consider getting done. Put another way, they communicate the problem efficiently and provide options as to what can and should be done, both in the short and long term....and then they complete the work in a timely and quality manner. read more

Great service and quick response. Our rental management team set up an appointment for them to come check out our unit. Discovered problems with the board that was causing our fan to turn off and reset frequently. Replaced and fixed other issues. Made it very easy to understand what was happening and what was being fixed. Super professional and nice! read more