Employees are lazy and slow and my order was wrong. Do yourself a favor and eat somewhere else.read more

I have tried to get food from this Firehouse Subs location twice now, and both times, I have walked…read moreaway with nothing due to poor service and mismanagement. The most recent issue happened when I placed an order through the app for four sandwiches totaling $56.35. When I arrived to pick them up, I was told they didn't have white bread or roast beef, meaning they couldn't even make the sandwiches I ordered. I asked to cancel the order, but the employees said they couldn't do it in-store--I had to cancel through the app. However, the app directed me to cancel in-store, leaving me in an endless loop with no resolution. I ended up reordering at another location and figured I'd call the next day to request a refund. When I did, the manager was incredibly rude. She repeatedly told me to "calm down"--even though I was speaking normally and politely--and then abruptly hung up on me. Instead of helping, she refused to process the refund and vaguely suggested I could "come in and get a sandwich," completely ignoring the fact that I had already purchased food elsewhere. This wasn't the first bad experience. Two weeks ago, I arrived at 8:30 PM (they close at 9), but the workers told me they were done for the night and wouldn't let me order. So now, I've tried to get food from this location twice and still haven't received anything--just a wasted trip and frustration both times. Between the lack of customer service, rude management, and overall incompetence, I won't be returning to this location. If you're considering ordering here, be prepared for inconvenience and frustration. If I could give this place zero stars, I would. 1/5 stars (only because zero isn't an option)

If you like your Philly cheesesteak on the spicy side, the Tiger Philly is the way to go…read more Deliciously stuffed full of meat and peppers. Great bread also. Onion rings are equally delicious (just needed to salt em up).

Regular lunch spot for me and my coworkers. Reasonably priced and good service. Good burgers. I…read moreenjoy the lunch specials.

This was my first visit to the Grapevine Cafe. I will be back. My server, Jasmine, was wonderful…read more Ask for her when to visit this cafe. You are served hot French bread with real butter immediately. The cup of corn shrimp bisque was delicious and full of nice size shrimp. Seasoned perfectly. The salad comes with your meal. It is a very nice portion. My main meal was the wonderful crawfish cornbread topped with fried fish and crawfish etouffee. Such a large portion, I had to bring leftovers home. Jasmine surprised me with the white chocolate bread pudding to take home as a thank you. Very nice casual dining area. Beautiful bar. Decorated with local art you can purchase. The whole staff was very welcoming. I will be back. Thank you Jasmine, for such a wonderful experience!

They do not offer to go orders which is a sad policy to have when you have people who can not go…read moreand dine in. I have no problem paying for the order when it is placed so if I don't show they didn't lose. We will find another place to get a to go order and when we are able to dine in we will find another restaurant to enjoy.

When I found out that Five Guys had opened a location in Gonzales, I was anxious to go there. They…read morehad been open for only a few days, and I was unsuccessful placing an order with the mobile app. The phone number for the new location was on the app, so I just called in an order from another place that I was at very close by. They don't have a drive-through so I had to go inside. Being brand new, everything was nice and clean, but I was surprised that they didn't have more patrons. It was pretty obvious that the staff was not totally up to speed just yet; the light kitchen staff looked busy:, on the order side of the counter there were four or five employees standing around doing nothing; two ladies on the pick up side handled my entire order. The lady tried hard to make a milkshake for me, and it did taste good, but it was very thin. The burger was very good, but the Cajun fries were over seasoned (which is saying a lot, since I grew up around here and like things really spiced up) and soggy. I ate about half the fries, and after finishing the burger, it felt very heavy in my belly all night long. Maybe in a couple months I'll give them another try, but I'll be sure to tell them to make the fries extra crispy. I gave them one extra star for not using Styrofoam.

Very nice family owned and operated restaurant. I got the pulled pork baked potato - it was huge…read moreand cooked to perfection. My husband had the sausage po-boy. Nice bottled beer selection. Looking forward to going back for the 16 ox smoked ribeye!

I do like this restaurant and the food. It's not that bad. I do recommend coming back here. Nice…read moreworkers. It was my first time eating there with my fiancé Hunter. He liked this place too. Even the food and ice cream.

Had the most amazing dinner last night. Short ribs with fingerling potatoes and broccolini and my…read morehusband had Po Boy sandwich which was huge. The waiter accomodated ALL my requests like olive oil only. We were the only ones there. Beautiful setting. Highly recommend. Worth every penny as it was a bit more money than other places.

We visited for dinner. Our food ranged from very good to amazing. The grounds are beautiful. We…read morewill definitely return.

Very clean and organized atmosphere! The staff were very welcoming and polite. 10/10 on the food,…read moreHuevos Rancheros was PERFECT. Very very fresh and great quality food. Will definitely return when in town from Lake Charles!

Four words: fresh squeezed orange juice…read more So good. Several QR codes to sign up for rewards and leave a review, which is fine, and easy to complete, but sometimes it's good to just enjoy a good biscuit. I had the vicious. Amazing. It wasn't spicy like I thought it'd be. They did a good job balancing sweet/spice.

As I write this, there are 80 reviews with an average of three stars. I will call that accurate…read more Although I must say the remodel/redecoration of this location makes it a bit more inviting than it used to be. The counter service is fast and friendly, the menu is vast, with a LOT of variety - sandwiches, po-boys, comfort food, seafood, salads, pizza - something for everyone. And the food is good. Not the best you've ever had, but it's good. We came here this time specifically for the fried mushrooms. They are really good. Everything else was okay. The fried fish was good - nicely breaded, mild catfish (no muddy taste), and good crispy fries. The shrimp remoulade salad is kind of puzzling, though. Small, unseasoned boiled shrimp on a pile of lettuce. After being boiled with no seasoning, the shrimp are then heavily coated with red pepper (or maybe Cajun seasoning). And the remoulade sauce is in small condiment cups on the side - barely enough to dress the salad. But most of the food here is pretty good (the burgers are massive), and most plates come with enough for some extra to take home. It's not a place we come to often, but it is always on our list of possibilities.

All bottom buns of our burgers had traces of mold. This is a dangerous hazard and absolutely…read moredisgusting.