First of all, the people here suck. They take your order and have no manner with it. They act like…read morethey haven't been in business for long. I sat here and waiting almost an hour and people got their food before me. The food? The worst. The only good thing about this place is their shrimp, and that's if they even give you what you ordered. They're cheap and cut the shrimp up. They're just money hungry. Their po-boys are gross. It might as well be mikes shrimp. The bread was hard as ever, and it tasted like they got it a month ago. I should give it a one star for that nasty coke syrup I was drinking. The room is overall clean but why are the trashcans hard to find? I was confused looking for it looking stupid.

Service and food were fantastic…read more Oysters were a little bland bout overall everything was good

Served quickly had a delicious hot big chicken Kahuna! Ready to go!…read more Lady was nice and helpful.

Right now this is my new favorite sandwich shop. I never had this place until it opened near my…read morehome and now I am there regularly. The staff is very friendly and always has a smile and the food is always fresh and good. The inside is clean and bright. As long as they keep the good food and service going I will be there constantly.

Four words: fresh squeezed orange juice…read more So good. Several QR codes to sign up for rewards and leave a review, which is fine, and easy to complete, but sometimes it's good to just enjoy a good biscuit. I had the vicious. Amazing. It wasn't spicy like I thought it'd be. They did a good job balancing sweet/spice.

I really want to love this place more or actually I wish I was the type of person who could…read moregenuinely say I would frequent this place again. But those folks are out there so here is what you will enjoy if you are like me. At the end is what will annoy you if you're like me. The GOOD I know others complained but I love ordering at the counter taking a number and having staff bring food to the table. My cashier noted that I was with a group and was able to ring our orders up separately but associate the same table number. As folks have noted, they do bring out the food as ready so you have to be comfortable with eating before everyone is served or some folks having lukewarm dish. I love unlimited self serve coffee. Others loved their premade coffee drinks especially the boozy one. I also love the decor, the staff, the large outside eating area. The food was interesting. There was a lot of hit and miss within the same dish. For instance, the table shared beignets and fried green tomotoes. I loved the okra and pimento cheese that accompanied the fried green tomatoes but the tomatoes... meh. I think I would like this dish better during peak tomatoe season. The beignets were hard but the strawberries and cream delicious. The MEH The main dishes weren't enough to complain or rave about. Two folks had omelettes, someone had French toast, someone had the biscuit sandwich with crab cakes, and someone had the limited edition biscuit sandwich. The BAD I live in B.R. proper and we have enough brunch breakfast places for me to frequent without driving half an hour. If I am driving, why not just go all the way into New Orleans! There are like 3 spots for groups over 4. So great for groups of four or two. But that's it. Notice that only two out of six people chose a biscuit sandwich. Unless you want some variation of a fried chicken biscuit sandwich, you are out of luck. They have a decent sides list. They could easy add a make your own biscuit sandwich option that allows folks to have three items from sides menu plus a biscuit on the plate and then the guest puts it all together themselves. Make that a price that matches the other sandwich prices. Tada. YOU'RE welcome! So, if I lived in Gonzales/Prairieville, and they made this change to the menu I could see myself visiting every other month or so. How it stands, I don't see myself needing to visit again.

If you like your Philly cheesesteak on the spicy side, the Tiger Philly is the way to go…read more Deliciously stuffed full of meat and peppers. Great bread also. Onion rings are equally delicious (just needed to salt em up).

Today we placed order for a Philly combo. We are very…read moredisappointed with the order the sandwich was a complete mess, cold ,and the fries were old apparently cooked in old grease. Contacted them a few minutes ago, very unprofessional on the phone clearly not concerned. Please serve your customers with respect and most of all fresh food. You have lost a customer

I have tried to get food from this Firehouse Subs location twice now, and both times, I have walked…read moreaway with nothing due to poor service and mismanagement. The most recent issue happened when I placed an order through the app for four sandwiches totaling $56.35. When I arrived to pick them up, I was told they didn't have white bread or roast beef, meaning they couldn't even make the sandwiches I ordered. I asked to cancel the order, but the employees said they couldn't do it in-store--I had to cancel through the app. However, the app directed me to cancel in-store, leaving me in an endless loop with no resolution. I ended up reordering at another location and figured I'd call the next day to request a refund. When I did, the manager was incredibly rude. She repeatedly told me to "calm down"--even though I was speaking normally and politely--and then abruptly hung up on me. Instead of helping, she refused to process the refund and vaguely suggested I could "come in and get a sandwich," completely ignoring the fact that I had already purchased food elsewhere. This wasn't the first bad experience. Two weeks ago, I arrived at 8:30 PM (they close at 9), but the workers told me they were done for the night and wouldn't let me order. So now, I've tried to get food from this location twice and still haven't received anything--just a wasted trip and frustration both times. Between the lack of customer service, rude management, and overall incompetence, I won't be returning to this location. If you're considering ordering here, be prepared for inconvenience and frustration. If I could give this place zero stars, I would. 1/5 stars (only because zero isn't an option)

I was very appreciative of the managers kindness after a misunderstanding with an order pick up…read morefrom this firehouse sub. I had ordered online sandwiches, two bags of chips and two bottles of drink. I sent my husband to get the order and when he came back, the only thing in the bag were the sandwiches even though the chips and drinks were clearly marked on the receipt. When I called the store, the first young man was confused as to why we didn't grab the chips and drinks ourselves as apparently those are self serve items my husband was confused as to why the order wasn't prepared as per the receipt with all items included at the pick up station where the order was marked with our name. He stated "so they're just gonna trust me to grab whatever chips and drinks I want and leave? I guess the store personnel didn't pay him much mimd when he came in and grabbed our order. Anyway, I asked if it was possible to get partial refund for the drinks and chips and I was handed off to another young man who gladly took my credit card information and told me the items have been credited. Apologies for the confusion on both sides I have to admit, I was surprised as I was already preparing for an argument in my head ! I know, everybody knows the feeling of being disappointed that you didn't get the food or drink item that you were expecting. Thank you to the staff for making what could've been very frustrating situation Better with good customer, service kindness, and patience. The quality of the food was also very good by the way.

All portions were huge, we also got a jalapeño burger with onion rings. Everything had good…read moreflavor, my only complaint was the egg rolls were very salty. Counter ordering but There are a few small tables inside, and it only took 10-15 minutes for our food to come out. parking available on both sides of the building.

The food honestly tasted mediocre at best. What really got me was the size of the wings. It seems…read morelike they got these from birds or something! In the image of the three wings, the one on the right was the only normal size wing. The rest could be eaten in two bites or even one. So not worth the price! The sweet chili flavor was alright. For the onion rings, they were definitely real and not Burger King onion ring like. The crunch was nice but it just lacks seasoning to them. It just tasted like fried batter and onions which I get it's just onion rings but with just some salt and seasoning it could change the game on these. Overall, it wasn't terrible it just disappointed me. If I come back, I would try their more popular items like their eggrolls!

First timers. Seafood pasta with angel hair and the pot…read moreroast poboy with gravy. The food was wonderful! Amazing really, can't wait to go back. The service was ok, you walk up order and pay first. They give you a number and bring your food out when ready. Looks like it used to be a hopping sports bar type place but while we were there it was mostly to go orders. The place and bathrooms were very clean. So much variety on that menu... we will try again soon!

Food was good as usual. Crawfish egg rolls are amazing. My husband really loves the hamburger steak…read morewith mashed potatoes and gravy.

This is our go to breakfast when in Gonzales for steak wraps, chicken wraps, boudin egg rolls, and…read morepepper-jack boudin balls! Service was fast and friendly. Cooler was well stocked, full of frozen to go items and the whole establishment was clean and well kept.

this is my second time trying to place and the sides are really good, especially fresh but the meat…read moreis a little underwhelming. It's never fresh and hot. on a scale of one through 10 I will give the meat a 7.5. Overall, a nice place very clean and the workers are nice.

When I found out that Five Guys had opened a location in Gonzales, I was anxious to go there. They…read morehad been open for only a few days, and I was unsuccessful placing an order with the mobile app. The phone number for the new location was on the app, so I just called in an order from another place that I was at very close by. They don't have a drive-through so I had to go inside. Being brand new, everything was nice and clean, but I was surprised that they didn't have more patrons. It was pretty obvious that the staff was not totally up to speed just yet; the light kitchen staff looked busy:, on the order side of the counter there were four or five employees standing around doing nothing; two ladies on the pick up side handled my entire order. The lady tried hard to make a milkshake for me, and it did taste good, but it was very thin. The burger was very good, but the Cajun fries were over seasoned (which is saying a lot, since I grew up around here and like things really spiced up) and soggy. I ate about half the fries, and after finishing the burger, it felt very heavy in my belly all night long. Maybe in a couple months I'll give them another try, but I'll be sure to tell them to make the fries extra crispy. I gave them one extra star for not using Styrofoam.

From the owner: Your nearby Five Guys at 625 Louisiana 30 West in Gonzales is ready to offer you a classic take on…read moreburgers, hot dogs, fries, milkshakes and more. Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away.

As I write this, there are 80 reviews with an average of three stars. I will call that accurate…read more Although I must say the remodel/redecoration of this location makes it a bit more inviting than it used to be. The counter service is fast and friendly, the menu is vast, with a LOT of variety - sandwiches, po-boys, comfort food, seafood, salads, pizza - something for everyone. And the food is good. Not the best you've ever had, but it's good. We came here this time specifically for the fried mushrooms. They are really good. Everything else was okay. The fried fish was good - nicely breaded, mild catfish (no muddy taste), and good crispy fries. The shrimp remoulade salad is kind of puzzling, though. Small, unseasoned boiled shrimp on a pile of lettuce. After being boiled with no seasoning, the shrimp are then heavily coated with red pepper (or maybe Cajun seasoning). And the remoulade sauce is in small condiment cups on the side - barely enough to dress the salad. But most of the food here is pretty good (the burgers are massive), and most plates come with enough for some extra to take home. It's not a place we come to often, but it is always on our list of possibilities.

Everything was ready on arrival Staff was attentive and…read morevery friendly and the oyster Poboy was great