I needed an egress window and basement window replacements. The company promptly set up a visit…read morefrom Robert Woltz. He arrived on time, was polite and efficient. He visited on 24 October, and said he'd have an estimate by the middle of the following week. I contacted him at the end of that week (2 Nov) stating that I hadn't heard back and re-requesting the estimate. He replied on 3 Nov stating he hadn't yet received estimates for the excavation for the egress window and would get back to me. I emailed him again on 19 Nov asking again for the estimate and he replied that he couldn't come up with a contractor for excavation and could not do the work. This information would have been helpful several weeks earlier, but now a lot of time has been wasted and any chance of getting it done before winter is gone. I would not use this company for any work going forward, and I will not recommend them to anyone for any purpose.

If you want a high quality and reliable window, manufactured and installed by craftsman who care…read moreabout the quality of their work, accompanied by exceptional customer service and at an affordable price, you will do no better than to deal with the folks at Best Window and Door Co. I had them replace all the windows in my house (except for one window in the garage) 23 years ago, and I have had NO problems with them since. Not one. Seals, screens and operation are just as good as when first installed. That's amazing! So I know this company well. Earlier this summer, unfortunately, someone shot a BB hole in my middle bay window, breaking the seal, of course. So 3 days ago I had the Best Window guys come back and replace it. And while they were there, I also had them replace the one remaining original aluminum window in the garage. Again, it was an excellent installation job and I am very happy with the results of both new windows and the pleasantness of dealing with the owner and his employees throughout the process. You will not make a mistake going with windows from this company. Carole P. Lafayette, In.

Casas Homes has been responsive and reliable the whole time I've been working with them, almost two…read moreyears now. As the owner of a historic home, I've had a lot of projects, both planned and unexpected. Casas Homes has been a creative and effective problem-solver throughout the process. I strongly recommend that you give them a call.

We had a light switch that kept tripping the circuit breaker. The diagnosis of the problem was…read morebeyond my skills, so I called in the experts. On the appointed day and time slot, Levi and Micah from Brand Electric arrived. I explained why I had called them. They examined, tested and diagnosed the problem. They were clear regarding what had gone wrong, and how to remedy the situation. They proceeded to correct the problem efficiently. It didn't break the bank either. On time, cordial, informative, effective and efficient. What more can you ask for.

Fair prices and showed up when he said he would .did a great job we had a tree fall across county…read moreroad 325 the county came out and got the road open but the rest that landed in my yard was up to me . I called that day he called back with in an hour came out the next day gave me a price ,That was on a Saturday came back on Tuesday cleaned it all up and left no debris or tire tracks in my yard . Great experience with this guy will use again .

September 2024 repeat service. Excellent competent trimming and removal used back in 2021 for…read moreremoval of tree planted improperly that died. We even kept the mulch.

I have been using F&S Williams for my HVAC ans Plumbing needs for almost 6 years, never have they…read morefailed me yet. Company is prompt, courtesy, respectful and professional. I would highly recommend F&S Williams to anyone in Lafayette or West Lafayette for there HVAC and Plumbing needs. They offer competitive prices and discounts for parts through there Preventive Maintenance Agreement. I trust them and they have always shown respect to my belongings.

Had a problem with our AC unit not cooling. After a lot of self-troubleshooting, i narrowed it…read moredown to my unit freezing up which usually happens when the refrigerant is low. I called F & S Wiliams at about 4pm and explained what was going on and they saif were going to send someone at night. I told them that wasnt necessary and I got a call from the technician the next morning and he was promptly at my house. Chris showed up and was professional and courteous. I explained him what i knew and what I had tried and he was able to run a few tests and diagnose that the system was freezing up. He explained to me the cost of refrigerant and offered to put that price in writing. I said that it was not necessary because F & S had been a good service for me 9 years ago when another company in town improperly installed my AC unit. Chris charged the system and encouraged questions. He stressed how important customer service is to him and his boss and any questions I had were not interfering with him. After the service was complete, he offered to bill me and I told him if I could use a card or check I could pay right now. He said card or check was acceptable and we settled up right there. It will be 95 degrees tomorrow outside but inside my house it will be a comfortable 68 degrees thanks, in part, to Chris and F & S Williams. I have used them before and if needed, I would not hesitate to use them again.

Fantastic experience with Captain Kirk. (Don't let the name stop you from using them - his last…read morename is Kirk.) I hired Adam to take a mounted tv down and patch any holes in the wall in an apartment we are renting. While talking to him, I asked him to take it to our house and mount it on a bedroom wall. Adam was prompt, punctual, and friendly. He didn't mind when I added work on to my original quote. He was by far the fairest price. I will definitely use Adam again in the future. You should give him a try.

Adam did a great job for us installing 3 new toilets, 3 sinks & drains, and a drop-in sink. It only…read moretook him a couple of hours for everything, since he works fast. His rates are the best I've seen in the area. Two other plumbing companies in Lafayette quoted me 3 and 4 times as much for the same work. That's $400/hr and totally unrealistic! I'm not sure lawyers make that much?? Anyway, Captain Kirk quoted a very reasonable price, showed up on the weekend at no extra charge. We were so impressed to finally have the work done after waiting on another plumber that we gave him a $50 tip. He really should charge more. Give him a try for your next projects. You won't be disappointed.

Repair division was worthless. Paid several thousand years ago that im sure would be well over 10k…read moretoday. Metal roof never stopped leaking. Windows that were wrapped and had trim added leaked where they never did prior. Walls that were wrapped are now rotten as a result. Essentially every bit of work they touched will have to be redone in less than 10 years and then some considering the damage they added. Yes, still bitter 8 years later. Resonse times and fixes abysmal. Poorest customer service and quality ive ever experienced in my life.

Great Business! We need a quick expert to come visit a property we were interested in and Bone Dry…read morecame through in a clutch! They sent someone instantly the next day. They confirmed the appointment and even told me which technician would be coming to do the inspection. The inspector was thorough, knowledgeable and very helpful in helping me to understand the issues associated with the roof of the home I was interested in. He pointed some areas of concern and provided a quick, reasonable quote to resolve the problem! Bone Dry will definitely be the company I will use if I ever need a roofer. They care about the people they serve and the customer service extended!

About a year ago we had a basement sump backup for which we called ServiceMaster Advantage of…read moreLafayette. The minor disaster required the carpet of the built-in basement be replaced. Separate crews were assigned to take out the damaged materials. ServiceMaster sent Eddie Diaz to scope the work and explain what would be done. The crew he sent about a week later, to pull out the damaged carpet, asked for entry and spent a good amount of time on the work. But it seems to be much more than assigned work that occupied their time. When they were done they departed quickly and without checking in to show me what they had done. Within a few weeks of their work, I noticed assorted items of thousands of dollars of value--ammunition, vinyl record albums from the 1960s-70s, military uniform items and insignia, CDs, electronics, and other personal property--missing from my office and the nearby closet, neither of which had any damage. I had happened to inventory many items a few weeks before their work and knew well what I had from inventory and electronic receipts, that the items were definitely gone, and that no other people had any access to the areas whence the items disappeared. I compiled a list of what I realized was missing and filed a statement with the Tippecanoe County Sheriff's office a few weeks later, after checking carefully what was missing. The detective investigated the slickie boys whose names they got from ServiceMaster, but the identified boys claimed they were never at my house, and I had no solid proof they were. In the intervening months a few other items are also missing, having not been noticed among the many items in the office area until recently needed. With highly restricted access to the area, those had to disappear the same time as the other property--no other explanation makes sense. Some lessons: Even if very busy on other activities, observe the laborers closely, frequently, randomly, and fully trust none requiring entry to your premises--especially not any low-skill, part-timers who might be unable to gain more reliable employment. So they cannot lie that they never worked at your location, photograph their government issued facial ID and their vehicle--including the license plate--before allowing them entry. Unless it is untrustworthy, any competent business will be certain to have the supervisor come by that day, when the work is done, to ensure it has been performed suitably and honestly. Other contractors do so. For the money paid, the customer has every right to expect the supervisor sending the laborers to be professional and "close the loop." We have installed a security system in the meantime. The multiple cameras would have captured the boys carrying out their stolen property. I will not call upon this business again.

As part of a pole barn restoration, I needed someone to extract my possessions from the rubble and…read moreget them stored properly. I was impressed by the professionalism and attention to detail shown by Servicemaster Advantage. They met their commitments on time, got everything done that I asked for, and worked around a number of external constraints. I was even more impressed because this was a task somewhat outside their norm, but you would have never known so by how well they completed it.