After my basement experienced a septic leak, ServPro was on my property within just a couple hours…read moreof my call. Eddie and Michael were absolutely fantastic! They assessed the damage and immediately began working to get the space dry. They were extremely communicative with me, setting my mind at ease while they worked to figure out what needed to be replaced. They ended up removing my highly-saturated carpet, then adding industrial fans to remove all moisture from the area. They left them overnight, then came back first thing in the morning to check again. Thanks to Eddie and Michael's great work, the basement was surprisingly dry by then! What a fantastic experience, especially considering my initial fear of "everything is ruined!" In addition to their great work, Eddie and Michael were tremendous at explaining what they needed to do, which helped calm my fears. They kept me smiling and laughing throughout the process, which was an unexpected - but greatly appreciated - boost to my morale while dealing with such a stressful issue. I would recommend ServPro for any issues, particularly if you can request Eddie and Michael! They were OUTSTANDING!

where to start, we had a flood in our home, our son used to work for Lafayette, Indiana Serv pro…read moreso, we hired them. biggest mistake I've ever made hiring anyone. I already had the carpet up when they got here. we a have a concrete foundation. so, it was still full of water. The people they sent at first, didn't know anything when asked questions. I had to wait for a few days until Tony, the head guy showed up and he di answer those questions. the equipment they used was super loud, couldnt carry conversation on with my wife for a few days. they took some of the base board off. when the people we hired, went to put the base board back on, we are still missing 2 pieces that we could find. they ripped out a vanity in guest bathroom. insurance didn't want to pay for it so, we faught that . insurance finally paid for vanity but won't pay for the plumbing to put it all back together so, that comes out of wife and I pocket. they broke a small figur my wife had on wall.( they are replacing.) still waiting on our bedding they took to get it cleaned. ( been over couple months now.) when trying to get a flat out answer about how much they would charge to do the painting, flooring, and vanity, couldn't get a straight answer. matter of fact, when meeting with Tony about it a few times, not only couldn't get a straight answer but, when I asked about how much we had for budget for flooring, all he kept saying was," part of the cost from insurance is our cost as well." when asked about the padding for the flooring, " you can just keep that." dude, that's insurance fraud! needless to say, we was done at that oh t and went somewhere else. I would never use serv pro again! never! I also won't recommend them to anyone either.

I can not speak highly enough of DJ and his team. They are all too notch professionals from start…read moreto finish. They show up bright and early, they work hard all day, and the quality speaks for itself. Even in the challenging times we are in right now, they don't compromise safety, quality, or deadlines. If it is within their control to get a job done, it will get done for sure. The communication throughout our entire basement finish was perfect. Any issues we had were addressed immediately and if adjustments were needed, they got done quickly and professionally just like everything else. DJ will not stand for any of his crew or subcontractors not performing as absolute professionals and that speaks to the character you'll find when hiring him. I absolutely enjoyed the entire process start to finish and would hire him again in a heartbeat.

The bathroom floor and dinning room ceiling was done in the amount of time they promised and…read moreeverything looks great

I wasn't very happy with Chem-Dry service, I did not expect that a stain in the hallway would be…read moregone completely, but I expected successful result in the small bedroom, and it's smaller, but still there, kind of disappointed!

I called Chem Dry on Monday to clean the carpet in my living room and guest room for pet…read morestains/odors. They were able to get me an appointment today, which is Thursday. They called to let me know they were on their way and arrived on time. They explained the process in detail and I didn't really have any questions or concerns. In and out in about an hour. Courteous, friendly, and most importantly, they did an excellent job. They were able to get some very tough stains out of my carpet. Price is fair and very much worth it. Will do business with them again.

absolutely a joke of a service. 100% do NOT recommend. They will send you a bill for thousands, and…read morethey will not clean anything that is needed. This company blatantly lied to my insurance company after I filed a claim because they provided a very non-standard service. Find someone else to clean your home. These folks will be your biggest headache!

From the owner: Life can get messy. Whether it's flooding, fire and smoke damage, or the aftermath of a traumatic…read moreevent, getting back on your feet can seem impossible. That's where ServiceMaster Restore comes in. We are trained professionals who will get your household or business back to normal quickly and efficiently. As a leader in this industry for more than half a century, we've perfected the process for quickly identifying damage, determining the restoration services needed, and minimizing trouble and inconvenience on your end. When disaster strikes, every minute counts. That's why ServiceMaster Restore is here for you 24 hours a day, seven days a week, 365 days a year.

We had radon levels ranging from 12 to 4 with an average of around 7 in our 1869 solid masonry…read morehome. After wasting time with a radon remediation service out of Indianapolis we finally got in contact with Brett who actually inspected our home and made recommendations. Their team showed up on time, did great work, cleaned up the mess and now we see radon levels of less than 1 and no longer fear living here. Highly recommend. We unfortunately learned our area realtors only look at radon as a negotiation tool and completely disregard its effect on your health. Indiana needs better laws to protect homeowners from poor realtors.

We have a crawlspace with 3 areas, built at 3 different times. One had no vapor barrier and was in…read morebad shape, but the other 2 areas had vapor barriers and were in pretty decent shape. We asked for a quote to fix the area that was not in good shape. Instead, they insisted that we had to redo all 3 areas, even the area that had just been built a year ago and that was fine. When we got the quote, they had added all sorts of things that we never discussed with the guy they sent out. The quote came up to over $15,000. Another company fixed the part of the crawlspace that really needed for just a bit under $2,000. Stay away from these people unless you like to spend money unnecessarily!

Hired Hays and Sons to put on a new roof and gutters on a 4 family apt building that I own in…read moreCincinnati, wanted a honest reputable roofing company to do the work, paid them almost $10,000 for the work, and a year and a half later my gutters are falling off, come to find out that they did not replace fascia boards in several places,, and now they are not covering there faulty workmanship under the warranty, and want another $1,200 to repair what was not done right to begin with. DO NOT USE THIS COMPANY!!! Very dishonest and poor customer service and really poor workmanship!!!!! I will be reporting them to Angies List and BBB as well. Also, will let StateFarm know, even though we paid out of pocket I know StateFarm uses them, I want Statefarm to know they are dealing with crooks!

Triple Zero stars if I could. Awful incomplete workmanship. Horrible customer service. Damaged…read moreour furniture and offered to reimburse but never followed through. Didn't return phone calls.....disastrous experience from start to finish. Major disappointment in this company, so so sorry I hired them.