We've been using Brand for several years. Kelby arrived on time to do the annual furnace checkup…read moreand was very thorough. We spoke about adding a humidifier to the system, which is only 7 years old. I had a few questions after he left and he responded to my text, allowing me to call and set an appointment. Kelby arrived after calling to let us know he was on the way. He did an excellent job of installing the humidifier, carefully explaining everything he was doing. I was able to take advantage of a 10% discount sent to me after they had done the scheduled service check on my furnace. We've always had excellent experiences with Brand Heating and Air Conditioning.

I called Brand about a year ago because I was having problems with my air conditioner not working…read more I was a little concerned but every other place I called was days out and I was having a hard time sleeping. They understood and got out to me within hours! Now I've used them a couple more times and I must say I will never go to another company again. They have fast service for a good price.

Let me share my experience with Stanley Steemer, starting with the hiccups I encountered before…read morehighlighting how they tried to make things right, even if it wasn't completely satisfying. I didn't need money back from them. I needed the job completed as I originally requested. I got in touch with them to get a quote for cleaning two large couches, a hefty recliner, and the seat cushions of eight dining room chairs. I spent a good 20 minutes on the phone, making sure to clearly describe everything to avoid any mix-ups. However, when the technician arrived, he dropped a surprise: the chairs weren't included in the quoted price and would cost more. I was perplexed because the work order did list the chairs, but they weren't charged. After raising my concern with Stanley Steemer, I learned that the price for a fully upholstered chair is $15 each, so I assumed the seat cushions would be around $7.50 each. That adds up to $60 for all eight chairs--while it's not a huge amount, it's the principle of the matter. When I contract for a job, I expect the work and pricing to align, just as they expect me to pay. In an attempt to make amends, they offered a $20 discount on my bill, which felt rather silly I didn't need their money. I needed their service and I wasn't about to pay more for the chairs. Just leave them. I'll do them. I suggested they keep the discount, but they insisted on applying it. Now, I'll have to tackle cleaning the chairs myself, which means renting a machine and putting in the labor, all because of their quoting miscommunication. It's frustrating! As for my light beige furniture, some spots remain stubbornly dirty. I plan to attempt a DIY clean, and if I manage to get those spots out, you can bet I'll be writing an amended review! I have to admit, the parts that are clean look fantastic, especially considering I have cats that tend to leave their dirty footprints all over my furniture. Damn them. On a positive note, the Stanley Steemer team was genuinely nice and friendly. I can't say for certain whether they were fully competent, but I do feel confident that if you get an itemized bill and approve it, your experience should go more smoothly. So, here's my advice: if you decide to hire Stanley Steemer, make sure you get an itemized contract with prices for each service in your email first. That way, you can avoid any miscommunication and keep everything on track!

Easy online scheduling... placed website order on Monday for Wednesday morning service. Two…read morestaffers made quick work of things. Polite and hard working staff. I had five rooms and a hallway. All around B+ grade, not bad for older carpets with a lot of traffic wear, but at same time don't expect miracles. We moved a lot of our furniture out of the way prior to service. Got carpets clean enough for another five years or so of use.

Our HVAC ducts were cleaned by Jose and Jesse from AdvantaClean. Their work was thorough and…read moreefficient. They made sure that we were pleased with the job. Just a little pricey.

From the owner: AdvantaClean maintains a full suite of offerings for residential, commercial, institutional, and…read moregovernmental properties that make these buildings clean, safe, healthy, and efficient for the occupants. Offerings include essential services for a healthy home and business, including: mold removal and remediation, complete moisture control services, air duct cleaning, coil cleaning, dryer vent cleaning and emergency water removal and mitigation.

Pendleton came to my rescue last Nov when I came home at night after being away for a few days…read more Temperature in my house was 49 degrees. Called my usual H&C Co. They could not look at my furnace, but dropped off a couple of space heaters for me. Next day Pendleton was there & did an easy fix on my furnace. Everyone was surprised other Co would drop off space heaters but not take the time to even look at the furnace. Pendleton is now new only Heating & Cooling Co.

I have been using Rick and his guys for years! They have replaced my air conditioning unit and…read moreserviced my furnace many times. They are EXTREMELY responsive and take exceptional care of my home! They always check everything out perfectly and never push for repairs that are not needed. They always go above and beyond for my needs. The prices are always extremely fair.

After my basement experienced a septic leak, ServPro was on my property within just a couple hours…read moreof my call. Eddie and Michael were absolutely fantastic! They assessed the damage and immediately began working to get the space dry. They were extremely communicative with me, setting my mind at ease while they worked to figure out what needed to be replaced. They ended up removing my highly-saturated carpet, then adding industrial fans to remove all moisture from the area. They left them overnight, then came back first thing in the morning to check again. Thanks to Eddie and Michael's great work, the basement was surprisingly dry by then! What a fantastic experience, especially considering my initial fear of "everything is ruined!" In addition to their great work, Eddie and Michael were tremendous at explaining what they needed to do, which helped calm my fears. They kept me smiling and laughing throughout the process, which was an unexpected - but greatly appreciated - boost to my morale while dealing with such a stressful issue. I would recommend ServPro for any issues, particularly if you can request Eddie and Michael! They were OUTSTANDING!

where to start, we had a flood in our home, our son used to work for Lafayette, Indiana Serv pro…read moreso, we hired them. biggest mistake I've ever made hiring anyone. I already had the carpet up when they got here. we a have a concrete foundation. so, it was still full of water. The people they sent at first, didn't know anything when asked questions. I had to wait for a few days until Tony, the head guy showed up and he di answer those questions. the equipment they used was super loud, couldnt carry conversation on with my wife for a few days. they took some of the base board off. when the people we hired, went to put the base board back on, we are still missing 2 pieces that we could find. they ripped out a vanity in guest bathroom. insurance didn't want to pay for it so, we faught that . insurance finally paid for vanity but won't pay for the plumbing to put it all back together so, that comes out of wife and I pocket. they broke a small figur my wife had on wall.( they are replacing.) still waiting on our bedding they took to get it cleaned. ( been over couple months now.) when trying to get a flat out answer about how much they would charge to do the painting, flooring, and vanity, couldn't get a straight answer. matter of fact, when meeting with Tony about it a few times, not only couldn't get a straight answer but, when I asked about how much we had for budget for flooring, all he kept saying was," part of the cost from insurance is our cost as well." when asked about the padding for the flooring, " you can just keep that." dude, that's insurance fraud! needless to say, we was done at that oh t and went somewhere else. I would never use serv pro again! never! I also won't recommend them to anyone either.

Great service, good people to do business with, fair price, will definitely use them in the future.read more

We had a total install of HVAC including duct work in our cottage. Super happy with the work, clean…read moreup and response. We had a minor smart thermostat issue and when we called John he knew exactly what was wrong. The thermostat was not compatible with the most recent phone update but he got us a new thermostat right away. We just recently used Unique for an install of a dehumidifier in our crawl space and are very happy with it. John even went to our house to check the humidity level after the install to see how well it was working. Their service goes over the top and I'm grateful we chose this company.