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Thayer's

4.2 (6 reviews)
Closed • 8:00 am - 5:00 pm

Services - Thayer's

Siding installation

Siding repair

Siding replacement

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Knox Services

Knox Services

(10 reviews)

Koh Knox has done 4 roofs for me and I would highly recommend him. His crew shows up when they say…read morethey will be there and stay on site until the job is completed. The quality of work has been excellent with no need for call backs. Dave Baker Baker Investment Properties LLC

Hired Knox Services to replace my existing roof shingles. Sales and Reception were perfectly…read morepleasant, but the subcontractor crew and the "inspector" who came out once the job was complete was another story. Without going into excessive detail, unprofessional behavior and practices from the moment they arrived. Only a few tarps were put down, missing a great deal. Clean up was spotty at best. Two weeks later and I'm still finding shingle nails. Once the crew left, I walked around the house and found numerous items that were left undone/incomplete. When I brought these issues to the attention of the gentleman that showed up to collect the check, as well as the unprofessional behavior of the crew, he was obviously annoyed that I took issue with anything. While technically not rude, he clearly did not have any interest in addressing my concerns. I even had to call their office 2 weeks after the fact because he failed to return to fix an issue he had promised to do. When he did return, I got the same annoyed attitude as the first time we met. Not even an a simple apology for forgetting to get back with me. Considering the poor work ethic I witnessed, I intend to hire a 3rd party to come and inspect the roofing work as I do not trust Knox to have done the work up to code. I very much regret hiring them and will never do so again.

Keller Builders - untitled

Keller Builders

(6 reviews)

I had my roof replaced. Workers showed up on time, did a great job, and cleaned up when they were…read morefinished. The price was very fair. I highly recommend them. Susan Cearing

We had one of your reps come by and look at our porch, later he came by and took off the…read moreunderlayment to the porch and exposed the plywood. I was informed he would be by the next day with another representative with him and they would rip down the plywood and be able to see what was underneath so we could go from there, this was not done. When my wife called later to explain what was going on she was very frustrated at the thought that no one even called to let us know hey we're not gonna be able to come over. The representative called her back and in my opinion, belittled her. Kept saying that our job was less than others that had leaking roofs and our job needed to be pushed back. Fine.... why not a call to inform us? I later received a call from the rep after I called and left my name and number on the office machine and he stated he didn't belittle my wife but she couldn't understand what he was saying when he said that others needed to come before ours. If you company says they are going to do something they should follow through. If something comes up more important, call and let the customer know. Not just leave them in the dark. I stayed home the next day waiting for them to come back. If this is how you think you can treat customers that you think are less important than others, you are wrong.

Rice Construction & Management Services - after

Rice Construction & Management Services

(1 review)

The contract I signed specifically mentioned 'reinstall new flooring.' However, after speaking with…read morethe owner, I was informed that the quote they gave was for installing new subflooring--even though they reused the same subfloor and damaged the laminate. When I expressed my dissatisfaction and shared pictures of the damage, the owner seemed to sympathize and sent me this message: 'No problem, I will fix things when I get back. Sometimes it can be confusing, but I have no issues replacing 3 pieces as seen. I think they did pretty good with the flooring that was and is older style. You he and forever can be tricky, but just lmk I can figure things out!' Despite this message, over a week has passed, and I still have no updates or plans on when they will follow through. To make matters worse, it became clear that their quotes don't guarantee your home will look better than before they start the job--a shocking realization. After leaving an honest review reflecting my experience, I finally got a response: 'Appreciate the 2 stars, even though we dominated and did everything perfect except 2 pieces of flooring. Have a blessed and safe day, but please ensure you're more accurate.' This response was not only unprofessional but dismissive of my concerns. This situation could have easily been resolved and my review improved with proper communication and follow-through, but the customer service was nonexistent. They advertise a 5-year parts and labor warranty, but based on this experience, it feels more like a 'tail light warranty'--good only until they're out of sight. Very disappointing. UPDATE: the owner responded with "Now 1 star!! Hahaha you know it shows you changing things right!! It's sad how you are, your the type that hide all the perfection thay was done, because someone chipped a piece of flooring in 1 piece and your demanding all new flooring!! Thanks for the love!! Good energy always!! God bless and stay safe" obviously this company isn't professional I never wanted a new floor I just wanted what was damaged fixed and was more than happy when they offered to come and fix the damaged pieces but after no follow up a week later left a bad review and he just spiraled from there. These guys only like you if you've got good things to say and do not know how to take constructive criticism. As for the warranty I would find work elsewhere, so many of these contractors pop in and out and with the treatment I've received I don't expect them to be in business in 5 years.

From the owner: Faith, Honesty, Integrity are what we live by here at rice construction. we put family first and we…read moretreat everyone like family, Be Blessed & Stay Safe!

Thayer's - painters - Updated May 2026

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